Precision 7560 & 7760 Owners' Thread

My new 7760 arrived today with no sticker on the track pad.

 

I worked on this all day today as it bothered me that I couldn't figure it out. The only google reference I saw was to older drivers which wouldn't seem to apply to a new 7760.

I thought it might be something with the particular NIC driver, so I tried a dell usb-c to ethernet adapter, and the same thing happened with the dramatic underreporting of data usage.

I had previously tried resetting windows which didn't work. That was reset to 21h1 but still exhibited the same problem with Data Use reported as 1/10 of actual.

Tonight I went to recovery and advanced startup. Then restore factory image. There was no option to restore from a local partition, but it gave the option to download and restore the dell factory install on reboot. This restored 20h2. Right now windows update ran and downloaded a number of drivers and updates but there is no 21h1 option so it's still on 20h2.

Now data usage is reporting, not perfect, but not an order of magnitude off like before which seemed really wrong (where 100 MB was reported as 2 to 7 MB)

Would still be very curious how other Precision 7760's are reporting data usage under Windows Settings App -> Network & Internet -> Data Usage... especially on windows 10 21h1.

 

Some things to remark as I browsed through this thread:

1.st: I just put the boot SSD from my 7730 into my new 7760 and it worked immediately. You need to make sure the boot mode is correct setup before. Then after a 2nd reboot (make sure its a full reboot, meaning windows doesnt fast reboot) open Dell Command Update as admin and let it install its drivers, then your good to go. Beside audio popping nothing was wrong for me afterwards.

1b: if you open up dell's support page it shows the old system: remove all cookies + stored data (webstore) so it can pickup the new system and acts accordingly or it will see your old system

2nd.: In case of sound popping just follow 2 steps. 1st remove any traces of the "great" maxxaudio software, 2nd remove the audio devices (including speakers) from the device manager by having them removed. Do a reboot and windows will install drivers again - after that its gone.

3rd: regarding SATA, NVMe etc: if you look at pages 30 and 16 of the service guide you'll note that place 6 (center) is only PCIE Gen 4 and it explecitely says: no optane, no SATA and no M2 2230 SSD while for places 3,4,5 (next to battery) there is only PCIe3, NVMe, SATA and Optane allowed. This has to do as 6 is direct bound to inner periphals while 3,4,5 goes through a kind of hub. Anyway: you can use SATA in the right spot. PCIe3 NVME will work in PCIe4 NVMe place 6 as its needed by spec but not SATA.

4th: The XEON W-11855 is much better than expected. While it has a little bit less power than the top dogs, the difference is way lower than you expect while it is so quite that I'm glad I have it. Compared to the old E2186m its another level of power while beeing quite and cool.

5th: if you do some kind of benchmark I found out that the difference is neglibgle if you have "optimized mode" vs "power mode". However, if you need high power then just put your precision on a laptop stand that has open bottom for cooling and the difference will be much bigger than fiddling with power modes! Or simply spoken: "optimized mode" on laptop stand is faster (!) than "power mode" with laptop on table/ desk!

 

Did you try a SATA Drive and did it work? If so, what model?

I never used a laptop stand but good idea. Do you have links to any? I googled and all different ones out there. I never used the laptop top with an external keyboard and using the laptop screen (always external monitor) and I think raising it may make using an external keyboard better (at least for me).

Here are the slot listing and language in the manual

http://forum.notebookreview.com/thr...lease-discussion.835782/page-43#post-11105477

And Dell on the Gen 4 Slot

http://forum.notebookreview.com/thr...lease-discussion.835782/page-44#post-11105565

 

I stumbled upon the SATA issue when I wanted to have an old SATA m2 used as transfer disk using the middle slot to rapid change it. It didnt work at all so I went to see why and the answer was in the service manual. I didnt try to run it in one of the primary ones as I couldnt swap it like I intented to however and since a new M2 is not much money.... but I trust the manual if you know what I mean

Regarding the stand... well, its a nightmare to find one. I took a chinese one ( https://www.amazon.de/gp/product/B07X2Y12MH/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1 ) as it was one of the only ones big enough for my 7730 at that time, but since the 7760 is a tad smaller I might choose otherwise. Anyway even dell sells cooling stands for low prices https://www.dell.com/de-de/work/sho...tänder-432-cm-17-zoll/apd/aa972230/pc-zubehör -> 18 Euro; So IMHO its more of a personal taste choice. I wanted a pure aluminium block but didnt find any for 17' ones....

 

Mine also had no sticker on the trackpad

 

I designed and 3D printed this stand for my 7740 - just lifts the back edge off the desk a few mm.

Slightly too wide for the 7760 but works fine. Might redesign it when I get my 3D printer back online.

 

Did yours come with NFC? Turns out it comes off easy. For me just was hard to start.


Sent from my iPhone using Tapatalk

 

"346-BHIN Palmrest Smart Card Only" - so I guess not.

 

I tried the SATA drive in one of the PCIe3 slots, not the PCIe4 slot, and it didn't work.
Also, in prior systems that supported both NVMe and SATA, the ports showed up separately in the BIOS (even though they were combined "physically"), both in "info" section where it reports the installed drives and in the section where you can disable individual ports. That isn't the case in this system, it is only showing NVMe slots. (Granted, they did refresh the BIOS somewhat.) Also, device manager shows no SATA/AHCI controller present in the system.
So all in all, still pretty sure that SATA drives are not supported at all. With the interest, though, I'll give it a more detailed check in the next day or two. I'll try both PCIe3 slots with RAID on + RAID off.

Glad that transferring your Windows disk from the 7730 to 7760 worked with no hassle. Pretty sure my office-supplied antivirus software is to blame for the issue I am facing doing the same thing. I didn't have time to work on it yesterday. I'll take a stab at switching over again this afternoon.