E6400 overheating throttling

OK tried to use the same applications, turned it off and put it on my desk in the same environment, the ambient temp is about the same 1-2oC differeance maybe.

This time I left the laptop off the dock completly, meaning no power, no LAN, no USB devices, nothing connected to it at all.

I did try to do the sme things I normally do, but could not for the life of me get that fan to get off slow at all. But I am thinking this might be due to some power saving option, so will wait until the battery is fully charged again and unhook as many devices as I can out of the dock and plug them into the laptop instead of into the dock and return the results again. I should be able to hokk everything but the 2 LCD monitors that are hooked into the dock.

 

So it will be done. Next week Dell sends a technician to replace CPU, motherboard, heatsink & fan. Hopefully this will make a difference. From what I gathered from the support guy, he was not aware of this throttling thing being a "known issue" at all.

 

Is the throttling issue present with both Intel and Nvidia Graphics or is it limited to one.

 

There are reports of it affecting both. However, this is a rare problem, which we understand Dell is now addressing. Meanwhile there is a workaround. I encountered the problem once but have failed to replicate it.

John

 

Does the throttling occur while laptop is not docked? It's related to e-dock only?

 

without EDock you still get the issue especially when you drive a multimonitor setup. But when the laptop is docked the problem occurs much faster.

So the EDock makes things worse, but its not the fault.

 

So, using internal LCD or one external monitor (DVI) the chance to get it is significant lower?

 

I have also found that when on the dock, leaving the lid open means the chipset temp runs 2-5oC cooler on avg.

 

I believe I have a dock on the bottom of my E6400. How do I disable its drivers? Where is it located in the device manager and what is it named?

Thanks.

 

We all have the connector for the dock on the bottom. The dock itself is an external unit into which you put your E6400.

John