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Dell Precision 5510 Owner's Lounge

Discussion in 'Dell Latitude, Vostro, and Precision' started by Bokeh, Nov 24, 2015.

  1. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Thanks. So it has had a moderately hard life. Nonetheless, it shouldn't swell.

    John
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    New 5510 BIOS and Intel graphics driver.

    I've installed them and my 5510 is still working.

    John
     
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  3. IronSean

    IronSean Newbie

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    I'm on an older version of the BIOS because of the screen flickering issues, but am now having some issues with the TB16 that the newer BIOS might address. Do you know if they ever solved the screen flickering issue in their later BIOS updates?
     
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I don't know the answer about the flickering (it's not a problem I've encountered) but Dell makes it easy to roll back to an earlier BIOS so I suggest you try the latest.

    John
     
  5. zethrofax

    zethrofax Newbie

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    Hello all I am new to this forum and having difficulty with the 5510 in a work environment and have very little success with Dell's support. I was hoping I could get some guidance and straight answers regarding these machines. Any advice is welcome. I will provide a bit of background.

    So we aren't deploying windows 10 yet and are stuck with windows 7 and the archaic Symantec ghost for imaging. Initially we used an ISO provided by dell which was completely inadequate as it only had the drivers for the NVMe hard drive. This lead to the manual install of the drivers after which we recaptured the complete image. We then had a host of problems with the thunderbolt docks functionality when connected. The Ethernet port, video and usb either would work intermittently or not at all. After some trial an error I managed to integrate all the correct drivers to the ISO by editing the .wim files. At this point the 5510s have completely updated drivers and the most current BIOs. Now the dock works fine natively and there seem to be no issues with it. However, now we are having an issue when we power on the laptop sometimes it goes to a black screen with no cursor after entering credentials at the log in screen. It stays there indefinitely until a hard reboot is performed and in most cases will log in as normal on the second attempt. Unfortunately the issue will occur again after a seemingly arbitrary amount of reboots or log ins.

    Is this a known issue?

    Are these laptops really as problematic as the have seemed to be through personal experience and in other support threads?

    Should they even be deployed with windows 7 in your opinion?

    thanks in advance for your consideration.
     
  6. Aaron44126

    Aaron44126 Notebook Prophet

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    My two cents. We have a number of 5510's at my organization and I was responsible for setting them up. Aside from a few issues when we first got them which were quickly resolved (three came with different problems that were all traced back to faulty motherboards), and the fact that I later had to update lots of drivers/firmware to get the TB16 docks working well, they have otherwise been trouble-free for months. However, they are all running Windows 10.
     
  7. 3DD

    3DD Notebook Guru

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    Which dock are you using?
     
  8. TakerTX

    TakerTX Notebook Guru

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    Hi everyone,

    I was wondering if anyone here has bought and installed the amsung 960 PRO M.2-2280 1TB or 2TB PCI Express drive on their 5510 and if so how is it performing for them?

    I already have a 950 Pro 512 Gb in mine but I am constantly running out of storage due to the projects I am handling currently so I need to upgrade to either the 1 or 2 TB versions ASAP. But I was not quite sure if the board actually supports it or not.

    Thanks .
     
  9. Aaron44126

    Aaron44126 Notebook Prophet

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    These drives (and any other NVMe-2280 drive) will work fine in the 5510.
     
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  10. blindzior

    blindzior Notebook Consultant

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    I have just installed fresh ISO installation of Windows 10 with Creators Update and all drivers from DELL. All working swift, but getting random hangs with cursors working and everything else frozen (working on external monitor with notebook lid closed). Any ideas? Should it be something with GPU drivers? Event log in Windows shows nothing as system is working (mouse cursor moving), but nothing can be done with keyboard/icons/etc.
     
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