Precision 7710 Owner's Thread

In the USA I had the option to extend my service warranty with Dell after the initial ProSupport expires. For example, the old M6500 ProSupport had expired long ago (got it Feb 2010). When support on it expired, I called them and they said I could purchase extended support coverage. I don't think it was as inclusive coverage as the original support plan though. That conversation with Dell about extension warranty took place sometime in Jan 2016 regarding the 6 yr old laptop (just prior to ordering a 7710). Maybe that is an option for you there in Germany on your new 7710, some sort of extension warranty would be better than 0 warranty after 4 months.

 

Please post here if you have any luck with the warranty issue. I'm very interested to extend mine as well.

Here's what I was told: My ProSupport contract (already extended once) actually expired in May, i.e. 2 months ago. I reported the problem that led to the system exchange a month before the ProSupport coverage lapsed. I wanted to extend it, but at the time there was no discussion of a replacement, and they said I could not extend it again on my m6700 because it's an old model and they don't want to write new extended support contracts on it.

Now that I'm getting a replacement, the story I'm getting is that the policy is it comes with whatever warranty was remaining on my old system contract. In my case, it just expired, so the new 7710 will have NO warranty whatsoever! Seems to me like we have eliminated the m6700 so it's no longer an old model issue. I would think they should want to sell me a 5-yr ProSupport warranty, but so far they are sticking to the "all you get is what was left on your old system" story.

THanks,
Erik

 

Just updated by 7710 to bios 1.13.6. Update seems fine so far.

http://www.dell.com/support/home/us...710-workstation&languageCode=en&categoryId=BI

I have switchable graphics turned off. sometimes when I connect the TB16 with the computer off and boot, the external screens to not come on. I then put in sleep and wake up and the pop up. this bios fix says it fixes some things with switchable graphics turned off. Hopefully will fix this issue too.

 

has anyone overclocked the i7-6920hq in side the m7710 yet

 

Hello i have a 7710 with an AMD firepro W5170M, is it possible to replace it with a Nividia M3000M ?
I was wandering if it is the same slot on the main board for both video card.

 

The slot on the motherboard is the same, you can swap out the GPU. You may have to replace the heatsink in addition to the GPU card. (Some past Precisions have had different heatsinks for NVIDIA vs AMD GPUs, I am not sure about the 7710.)

 

The M3000M should be possible, because that was a purchase option. I believe mine is running a M4000M, which I would love to swap with a GTX 1060, 1070, or a pascal based Quadro as my needs for this laptop have evolved.

 

Hello all,

My precision 7710 will not load. I get a message saying: Alert! Correctable memory error has been detected in memory slot DIMM2 and then on the next line same thing with DIMM1.

Thoughts on anything I can do to fix this easily myself? If not, I'm on vacation in Barcelona until Sunday morning, think I can get service in time here?

Highly appreciated

 

Hi, I suspect aftermarket memory? Am I correct or was that memory purchase from Dell? Try different dimm modules. Precision systems, just as a Dell rack or tower server system, they have tight requirements. If it is Dell purchased memory then contact them because that shouldnt happen obviously. Those were my first thoughts anyway.

 

Thanks for the reply. The RAM is the original shipped from Dell. It is ECC.

After a few hours of resting the laptop now boots properly. Weird.