New Latitude 5470

I mainly do that kind of stress because want to get deterministic output, I normally discharge battery by using it on battery, and when I am around 30% i run stress and that gets you shutdown in few seconds. I off course sometimes get shutdown when using it on battery without stress but when I want to test I can't use it on battery for days to wait it to shutdown. No need to run stres all the time, I just use it normaly until it is 30% and then stress. When stressing it on 50%+, there are no shutdowns as voltage is above 7V, so it is useless to stress it.

I will probably test it with no drive, but I think it will shutdown anyway. Do you have idea how to contact Dell field guys? I don't have warranty.

 

How old is your laptop? Are you sure it's out of warranty? They are/were sold with 3yr warranty, at least in my country, I got mine extended till 5yr. You can check yours on the Dell's website.

The guy I spoke with was subcontracted by Dell, meaning he owned his own repair shop and then was trained by Dell on their products. I asked if I could call him directly for any paid service and he said "no problem". Check Dell forums specific to your country/location, those guys do not operate in secrecy and someone must know how to contact them directly.

 

Mine had 1y warrany but not on my name. I am second or third owner. Warranty expired last month. I will look for dell folks here.

 

Firstly, Dell allows warranty transfers. Secondly, it is possible to extend the warranty period if it is expired less than 3 months, I had it in my terms and conditions. So if interested, call Dell.

 

US default warranty is now one year on the 5000-series and the 72x0; 3-year only defaults on the 74xx of the Latitudes, last I checked. I bought mine with an extension to 3 years.

As you've said, they'll extend the warranty when it's recently expired. Not very expensive, the last I checked, although that was not recent.

 

Thanks, mine is a European model and it came with 3 yrs warranty.

 

Not really surprising to have these things vary by market. The older Latitudes and Precisions were more often all 3-year; the move to 1 year base for the 5000-series happened a long while ago but of course the "mainstream" models being 5000 rather than 6000 series was pretty recent (Broadwell) and the move to the Precisions M3800 (and M5510/M5520 since) having a 1 year warranty was decidedly unwelcome.

 

Hello Everyone!

I bought an open box Dell Latitude E5470 today at a very cheap price. Unfortunately this laptop had a non backlit keyboard and a TN (1600 x 900) panel but it had the much needed 6300HQ, so I went ahead and bought it thinking that I can always buy a backlit keyboard later from aliexpress. I looked at aliexpress again today and noticed something I had overlooked before purchasing the laptop and that is that all backlit keyboards available for E5470 have a different shape thanks to the two stupid top mouse buttons that are not present in my variant of E5470. I now have to find a top panel that has the cutout for those two extra mouse buttons. This is a nasty situation for me as I am not even sure if the required top panel will be compatible with my variant of E5470. Any advise on what I should do?

 

Did you try the link below? Several different keyboard types available:

https://www.parts-people.com/index.php?action=category&id=140&subid=601

 

Yes, I did find find couple of backlit keyboards which will work on my variant. I also posted a question on dell forums and a dell engineer replied saying that since my variant that did not come with a backlit keyboard, even if it put a backlit keyboard the back light function would not work because the circuitry for controlling back light will not be there. My argument on this is that the back light function should work because my laptop's motherboard has the required connector for the thin backlit wire that comes with all backlit keyboards.