E6540 Owners Thread

Whenever he gets back to me (message says Monday), I'll see if it's alright with him to give out his email address. Provided he's helpful that is. Hate to give out his email if he's unable to do anything..

I've already brought up how bad the Twitter team is to him. First of all, they lied to me. They opened a case and closed it. They weren't checking into anything. In top of that, they wasted ~5 days of my time.

About to make my way to Best Buy. I'm hoping they have the XPS 15 and the Inspiron 15 7000 on display

 

Good plan. Im giving this situation one more business week. I'm now at a point where this is interferring with my work. I need to get some sophisticated bioinformatic environments set up and matlab for several projects that I am working on. The prospect of spending several hours getting this up and running and then getting a different machine and having to do it all again, really doesn't bode well... I would like to add that I have already made the phone call and asked about the proceedings/filing costs for my jurisdictions small claims court. I sure hope it doesn't come to that but if I'm forced, I will do it and I will win... Dell would have absolutely no sound defense in the matter

When he does get in contact with you if you could just affirm to him that I am having the same exact issues and my treatment thus far has been unacceptable too.

 

Will do..

Best buy didn't have either model they only had three Dell laptop's and a netbook..

 

Heads up with the Inspiron 15:
'The temperatures inside the casing are also within an acceptable range. The processor and graphics unit recorded uncritical rates between 75 and 80 °C after our one-hour stress test. Thus, there are enough cooling reserves even for hot summer days. However, unlike the GPU that can maintain a high clock rate of 967 MHz, the processor nosedives to almost 1.5 GHz - this is another indication that the CPU's frequency control has been set a bit too defensively.'

Review Dell Inspiron 15-7537 Notebook - NotebookCheck.net Reviews

This is with the gimped ULV CPU as well, not even in the same performance bracket as the 4800MQ. Looks like the M4800 is the way to roll, I'd hazard a guess that being a workstation, it was tested 24/7 at full load to see if it would cope; it also helps that the design is a tried and tested one.

To be frank - I also think that the Twitter 'support' is absolutely useless as well, and I think it's because of the possible outsourcing of the support to India (plus the fact that 4 people man the same account leading to communication errors/problems).

You mentioned you had ProSupport - I would have thought that you could pick up the phone at any time and get though to someone in the same country as you.

 

I can, and I did. Eventually. I tried Twitter mostly because I wanted to keep it public to see if more people had the same problem. Then I realized I should have used my pro and figured I can talk to Twitter "Pro" instead, but they wouldn't let me. But yes, I do get 24/7 North American based support.

I was just looking at that review. It seems I really don't have a lot of options this year. Haswell runs hot and Dell wasn't able to put out a machine that can handle it except the larger Precisions which don't get good battery life. It's a bit bigger as well, think ~ half a pound heavier.

At this point, maybe they'll just give me a Venue Pro 11 and store credit for use when they put out a decent machine.. I haven't been given the option to switch, but idk what system I'd go with (given a choice) if they had. They may not even give me a choice.

 

So only the M4800 actually handles haswell? What about the M3800? That M3800's form factor is damn sexy imo.

Edit: Damn, I just realized something too... The E6540's specs on paper really are kick-.. The 8790M GPU smokes most of the GPU's used on Precisions that cost significantly more than the E6540. So the only way Dell would be able to move us to a different model would be to push us up to Precision that ends up costing more than the E6540.

 

M3800 is exactly the same as the XPS 15 except the Gpu is a Quadro instead of GeForce.. From my occasional glance at the owners lounge, it seems to run cool under light usage, but warms up quickly. It's pretty short, thumb through it and decide for yourself.

I agree, I like the form factor though. I wish the keyboard looked nicer, and apparently the trackpad gets a wear mark really easily. Also, whatever's up with electric whine many of the users are reporting

 

Ugh, It might just be easier for Dell just to refund me my money that I paid back in August.. I've still got my box and everything right here next to my desk lol

Edit: Even the Quadro® K1100M w/2GB GDDR5 is much father down the list that you link to in your signature. The 8790M is right up there near the top :O

 

That because Quadro is geared for business applications, not gaming. It's essentially (not exactly) a 750M with fancy drivers.

 

I found it interesting that the M4800 was one of the few that could handle the load, yet the larger M6800 couldn't.

Still no "update" on my ETA so it is the waiting game for me as well. It would be nice if we could all get a single contact so we don't have 50 answers from 50 people who really don't know what is going on.