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E6500 TrackPoint drifting badly

Discussion in 'Dell Latitude, Vostro, and Precision' started by eger, Sep 15, 2008.

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  1. veritas72

    veritas72 Notebook Evangelist

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    the issue is widespread on the keyboard. it is clearly a controller issue. up/left does not work, c/d does not work, r/t, y,u, etc. numerous combinations of keys do not respond at all. this is wildly unacceptable. has anyone verified if it is only the backlit keyboard facing the issue?
     
    veritas72, Oct 7, 2008
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  2. veritas72

    veritas72 Notebook Evangelist

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    it is fixed in the latest bios revision A05!!!!!!!!!!!!!!!!!!!!!!
     
    veritas72, Oct 7, 2008
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  3. eger

    eger Notebook Guru

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    No joke? *goes looking for new BIOS*
     
    eger, Oct 7, 2008
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  4. eger

    eger Notebook Guru

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    Wow. Fixed. Thank you Dell!!! I wonder how the person able to fix the issue got wind of it? Or maybe they knew all along and it was planned to be programmed better?

    The A05 BIOS didn't mention anything about the keyboard. But after flashing the main BIOS it said "Flashing Keyboard Controller ROM". Awesome...
     
    eger, Oct 7, 2008
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  5. eger

    eger Notebook Guru

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    Update:

    Maybe I am crazy..... but the trackpoint seems to be drifting MUCH less right now after the BIOS. Wonder if the Keyboard ROM has any control over the trackpoint also? Maybe just placebo affect...
     
    eger, Oct 7, 2008
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  6. SpeedyMods

    SpeedyMods Notebook Deity

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    Well, the trackpoint is physically a part of the keyboard, makes sense to me.

    Greg
     
    SpeedyMods, Oct 7, 2008
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  7. veritas72

    veritas72 Notebook Evangelist

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    it would make a lot of sense, because it would change certain sensitivities, etc. I yelled at dell yesterday when I found this out on my own in the middle of a chat where the agent told me to just return the computer and go elsewhere. you'd think they'd be willing to admit that they HAD a problem and fixed (at least the keyboard simul-press part).
     
    veritas72, Oct 8, 2008
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  8. veritas72

    veritas72 Notebook Evangelist

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    dell pulled the bios update from their site and now only have the AO3 again..... wth. if anyone needs the A05, let me know. it is still available at http://ftp.us.dell.com/bios/E6500A05.EXE for at least the time being.
     
    veritas72, Oct 12, 2008
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  9. veritas72

    veritas72 Notebook Evangelist

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    quick question? has anyone noticed that if you put a little pressure on the bottom left part of the touchpad the controller acts as if ctrl is being pressed? irritating bug.

    edit -- apparently DELL knew about this problem, and fixed the driver for the e4x00, but didn't bother to put the driver on the e6500 page.... it is available at http://ftp.us.dell.com/input/DELL_TOUCHPAD----POINTING-ST_A07_R198082.exe (driver version 7.102.101.213) latest e6500 shows rev .210. note: this is the x64 version.
     
    veritas72, Oct 12, 2008
    #29
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