*** Official Sager NP8378f2(Clevo PB71DF2-G) ***

What do you use to undervolt your GPU? MSI Afterburner only allows a clock speed that is matched to a voltage so lowering voltage lowers max clock speed.

Edit: Currently only ran Firestrike with an overall score of 20532

 

***Tech Help Please***
So I hope I am not the first person to have experienced this but please chime in if you know a way to solve it.

Realtek / Creative Atlas application installation:

1. I had my laptop installed and running showing the Realtek and Creative Sound Blaster Atlas driver and applications appearing on the computer.
2. While checking for updates in windows it detected an update for realtek but stated it could not install it since I had a newer version installed on my computer and that I should try again later.
3. I uninstalled Realtek and Creative Sound Blaster Atlas thinking it was a driver conflict
4. I am now unable to get the realtek and Creative Sound Blaster Atlas applications to install on my computer (the driver for realtek seems to install fine. (I think it's a installation error or Zip file error maybe caused by antivirus but can't figure it out )
5. Additional information: Realtek drivers install and the sound works, but their applications wont install when I utilize the Sager/Clevo/or windows updates. When I attempt to extract and install the SBX driver files no application is installed, Additionally the Zip file contains 2 0KB files 'CreativeAudioEffectsComponentInstaller_2.0.0.46 and 'SPKEQ_CLV_PCAPP_US_1_01_83' so i'm not sure if windows defender is deleting these files when I download the drivers. I tried disabling realtime scanning on Windows defender but the files still download and extract as 0KB. The Creative folder on my C:/ Drive is created but not files are in the folder after i install the Zip.

Can anyone help me out?

Thank you

 

Your looking at it wrong . I had the same problem. Think of it as each clock speed has a set voltage to run it not the other way around. The way the curve works is as the freq setpoints increase it raises voltage. I don't have it in front but I think max voltage was 1.25 right? Let's say I don't want it to run above 1v. Select the data point for 1v. Now use the tab key to move to the next setpoint. You can drop the setpoint down to the same frequency as 1v(up and down arrows will change the freq number up or down hold Ctrl while doing it to change to reducing by 10. Shift tab will move backwards on setpoints if needed)Do this for every data point to the right of 1v and flatten the line.

This effectively nulls out any voltage above 1v since there is no set point higher than 1v.

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I have the exact same issue
Not sure how to fix other than reinstalling windows...

 

Atlas is like the old creative live. I think it was called. It only works with the clevo driver version. I do believe they do this to keep everyone the same realtek audio chips from just using their software. Did you get a driver CD? You'd need to pull both drivers from that and reinstall.

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Tried that and still doesn't work.
Even disabled my internet so windows wouldn't try to auto update.
Can you tell me the correct driver version. Mine says 6.0.8899.1

 

I am running 6.0.8923.1 3/24/2020
Sound blaster atlas 3.0.17.0

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Thanks For the feedback I'll try to see if I can find those specific driver versions, do you think those 0kb files in the sound blaster zip mean anything?

Hopefully this fixes it.

 

Not sure, I had this problem with my old laptop on windows 7. I upgraded my realtek drivers to newer versions and it kicked out the sound blaster audio enhancement. (Not that it did much anyway). I had to redownload the originals drivers and clean any reference to the old ones to get it to reinstall correctly. I can try and send u the drivers if you have no luck. I have them on a CD-ROM. I just need to find my old portable drive to get them off. It buried somewhere at home.

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I appreciate the offer, my speakers sound low at max volume and want to make sure I have the correct realtek and creative drivers installed. The current issues make me believe that they may be affecting the performance.

Thanks will reach out if I need help finding the drivers.

 

So that realtek version installed automatically when I cleared the drivers and restarted. Bad news is that when I found sound blaster atlas in the windows store it said that I need to connect a supported device...I swear It used to show an equalizer or something.

 

Ok I figured it out: SOLVED!

1. Get to the versions listed previously. I deleted my realtek drivers and windows installed this version automatically (Maybe other versions work too).
2. Install Sound Blaster Atlas from windows store...it will say connect supported device.
3. From the SBX driver package install batch file (.bat) in the audio driver package from either sager or clevo
4. Now when you open up Atlas it will show up correctly
5. Windows will also automatically install the realtek audio console application.

Thanks everyone for your help.

 

Hahah nothing is ever simple

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Interesting. Would love to see other owners temps they are having for the PCH as well

 

My pch hasn't exceeded 70C

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My PCH temps were always around the same, mid to upper 80s. Lzealot seems to have the unicorn when it comes to temps. I can't verify now as mine is dead and I'm still waiting for a response from HID on its status. Probably the last time I buy from them.

 

Well, apparently trying to work through the issue and resolve it on my end isn't appreciated at HID. Because I didn't request a refund as soon as I had an issue (first power on) they don't do refunds. Still haven't heard back from them and I shipped it back over two weeks ago. Really missing my old P775 after all this.

 

Crudely measuring the PCH die it is around 9-10mm long by 6-7mm wide give or take.
I am thinking about getting a gpu ram heatsink kit and using one of those.
It's a little on the large size but the height should be low enough to fit in the chassis.
https://www.amazon.com/Jonsnowo-Cop...ywords=heatsink+pc&qid=1594382745&s=pc&sr=1-7

The NVME stick has a thermal pad on it but it still gets a bit toasty with nothing to dissipate the heat to.
I want to get a thin plate such as in the link below.
https://www.amazon.com/Heatsink-Copper-Copper，-Silicone-Thermal/dp/B07QNRP9HK

 

Anyone recommend a good laptop cooling pad that has worked well for them and kept the fans on the laptop from spoiling to infinity? Would be nice if you could turn the LEDs off as well.

 

You can turn the leds off in control center.
At least you can on mine....
It has a button for 'override boot effect' too.

 

Well...only had Devil May Cry 5 up for 10 minutes and the PCH was spiking to 87-88C and stayed around that temp. Not sure if it will climb higher only have gamed for brief hour or so periods so far and that is the highest I have seen PCH temps get.
definitely going to have to stick a heatsink on it to cool it off. That is too high for my comfort even though I know these chipsets are rated for 105C the fluctuations in temps by that much will (over a long time) cause the soldier material to loosen and will end up with a none functioning chipset which equals a dead laptop.
Think Xbox 360 red ring of death.
Also noticed elevating my laptop from the back slightly dropped GPU temps by around 6-7C. I never noticed this because I usually game with the laptop on a rotating arm stand that only grips a certain amount of the bottom of the laptop leaving it mostly open for the vents to take in plenty of air.

 

Just out of curiosity. What version Nvidia drivers is everyone running? Every driver since April has cause some major issues with thermals. I'm using the April 15th drivers. The last update wouldn't allow my Nvidia card to wake from sleep. Everything played through the Intel card. Reverting the drivers back to April solved this. I haven't found a stable release yet from Nvidia.

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I am using 451.48. They just updated the drivers yesterday to 451.67 for Death Stranding.
I don't notice any thermal issues with my GPU. Also I have my laptop set to discrete graphics to bypass the intel gpu pass through.

 

I was going to use a copper heatsink for my chipset but decided against it after thinking on it.
I don't want to use thermal double sided tape and risk the heatsink eventually coming loose and short circuiting the board and I don't want to use thermal adhesive as that is a permanent application and will most likely void my warranty.
Only option I seem to have is to try some thermal pad which probably wouldn't help much since there is nothing to dissipate the heat to.
Although I noticed Gentech did put a fuji poly thermal pad on my NVME stick so it must do something...

 

The SSDs could def use something for sure. Besides the CPU that's the hottest component in the machine. I transferred 400Gb to my second drive and it was pegged at over 95C.


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What is dad's?
I just wish my PCH temp was not so high...

edit: noticed you spell corrected to ssd.
Mine never got above 60C but that was gaming I will check later what it gets during a large file transfer.

 

Just corrected it. It was supposed to say SSDs. I have two and they get hot. I was looking into why the PCH would be hot in your but cool in mine. I benchmarked it while gaming for over and hour and that was peak temp.
CPU 92C
PCH 70C

Are you driving any external screens or anything while running devil may cry? The only thing I have plugged in is the mouse. No other peripherals.


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I am on the fence on buying this model, it has all the specs you could want 2070 super, 144hz, gsync, and seems the best power mode and umdervolting has been covered here.

I am just curious if anyone would suggest soemthing different at this price point. Configured is about $1900 at xoticpc. After your experience would you buy again or look at something else? Lots of conflicting YouTube videos between other brands saying dont buy the 2070 super as it performs same as regular because of capped tdp. So it makes me unsure if I should look at soemthing different.

I appreciate your input.

 

I like this laptop. CPU temps could be lower. The graphics are great for 1080p gaming even witg the capped 2070 @115W, it has no problems running games at higher fps. With tuning of the volt freq curve you'll beat most 2080s limited to 100W and below. Screen is sharp and colors are great. Fan noise is loud. If your looking for quiet while gaming or CPU intense tasks you won't find it here without tweaking CPU power limits.
Compared to my old d900T and D900F monstrosities this laptop is thin and light enough to carry in my backpack without killing me. It's def heavier than my W230SS 14" which I replaced with this one, but my older eyes are enjoying the bigger screen .

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I appreciate the response, noise isn't a big factor for me. I'll be using headphones most of the time anyways. Weight and size isn't an issue either. The big screen with gsync is the big selling point for me.

My only concern now would be if there is a machine with a 2070 with same tdp that performs the same at a lower price point. The legion y740 17" is on sale for $1600 with the 2070 max q and it one of the few laptops with gsync. Can't seem to find any reviews comparing benchmarks to the Clevo.

 

The 2070 max q has a much lower wattage and is much much weaker than the 2070 super in this laptop.
A 2070 max q performs close to a 2060 max p while this 2070 super max p can perform close to a 2080 max p.

 

Hi All, New user here but longtime reader of the forum.. I also just got this Laptop, been looking and shopping for about 3 years(!!) to make sure I got something that will last awhile and boy do I love it!! (Im a Clevo man all the way; coming from a P177SM-A that still runs quite well, just CPU and GPU showing their age and CPU too costly to upgrade..) But, anywho~

Has anyone tried using their Thunderbolt 3 ports for external displays??? I bought 2 separate docks with 2x HDMI ports (SiiG TB 3 dock and Belkin TB 3 Mini Dock) and can get only 1 monitor at a time to display on them... After about 1/2 a day of online research I found a chart on Stardock.com ( https://sgcdn.startech.com/005329/media/marketing/FAQ_PDFs/TB3_Compatibility_and_Troubleshooting.pdf ) that explains some manu's dont release their Thunderbolt ports with all Features enabled. While Clevo isnt on their list, I did notice all the gaming laptops can only display 1 monitor... so I did the math. Im hoping this isnt true, as I will have to rework my situation quite a bit to get my 2 monitors pumping with VR (Samsung Odyssey +) hooked in etc. Here is what I did so far, thinking it may have been a driver issue:

-Uninstall/Reinstall TB Drivers from the Driver CD mult. times
-Downloaded Intel's TB Drivers and force installed them through Device Manager twice
-Uninstalled Intel Engine Mgmt Control + TB Drivers, then reinstalled both

The port works, as far as powering 1 monitor at a time in the docks, and is detected just fine.. just dont want to relegate it to pushing a monitor.

 

@Redeemerx4

I haven't played w mine but I do know there are settings that might need to be changed in order to drive multiple screens if it's even possible. This laptop uses a hybrid mode to allow g sync while also providing the ability to to use Optimus. I do believe there is another mode which it can be switched into to allow the Nvidia card to take control. I have yet to attempt in any way to play with these settings, but it might need to be in a certain mode to allow it to do what u want.

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@Derek Brown
Here's a link to the Lenovo for comparison.
Check out it's firestrike score compared to what's been shown for the clevo machine in this thread.

The 2070 max-q(80-90W) is not the max-p(115W) version in this laptop.

https://www.notebookcheck.net/Lenov...0H-RTX-2070-Max-Q-Laptop-Review.413926.0.html


The full 2060 laptop is usually a better buy than the max-q 2070 version.


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@Lzealot , I found the option you mentioned (its in the BIOS under Advanced Settings) and put it to use... no dice. Computer booted and ran even faster and smoother (if you could believe it), but still wouldnt output to more than one monitor. I think Im gonna toss my hat in on this one and call it... Bums me out you only get 1 monitor off the TB but it is what it is I guess..

 

@Redeemerx4

I can believe it. Changing the hybrid mode reoutes the Nvidia directly to the cpu. You lose the latency you have with the Intel card being in the picture. I'm looking for info now to see exactly how this hybrid mode actually works to see if this may be why the PCH temps are higher for some. Normally, the GPU would talk to the CPU direct and the PCH is out of the picture. Should have no impact on temps. With using the Intel GPU as a passthrough I'm not sure if the PCH comes into play and traffic is routed through it to the display.

For the thunderbolt I've seen it had different modes that can be set. I set mine for charging only to disable some of the inherent vulnerabilities in the architecture. I'd hate for someone to steal my games folder....

I included a picture of the chipset architecture, which shows how the I/Os work. If anyone knows how the hybrid gsync modes work I'm all ears.

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@Redeemerx4 Sager's website refers to the thunderbolt 3 port being able to drive a single display. I checked the manual too but it doesn't mention it at all. You should write an email to support and ask about it. They should be able to confirm it and you could express interest to having it enabled in the future. Sounds like they just need to update the firmware to allow it.

Good question though, I didn't even realize that g-sync can only be enabled in direct mode. I thought the hybrid mode allowed it too. Nothing like making an assumption eh?

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Just posting to show how I undervolted my GPU. You can see the flat line in MSI afterburner starting at .925 on the chart. Since every point after that is at the same level the video card will never go above .925. You can see the faint line underneath with shows the normal clock rate for the GPU at the normal voltages. This is the tuning portion. Using GPU-z rendering(light load) and 3dmark(heavy load) on a loop you can tune your card at each voltage setpoint for best frequency. There's a few links I can share showing how to do this if anyone is interested. I highly recommend not messing with it if your unsure of what your doing.

Here is a picture of the default curve for comparison. You'll notice the setpoint selected shows a max voltage of 1.150 at 1930Mhz. Currently I'm running a max voltage
of .925 at 1930Mhz. Keep in mind your card will only get to this frequency under light load conditions because of the power limiting that takes place. Under heavy load you won't get much past 1500-1600Mhz if even that high.

 

The PCH is not involved in Optimus, only CPU, memory and pci-e from CPU.

 

I received mine this week and I cant be happier. I bought it for AI Chess Playing (LC0) and is running with an external GPU (Razer Core V2) with a RTX 2070 inside. With this configuration increments performace from 6,481 (laptop without the egpu) to 14,322 which means the EGPU contribution is more than the 2070 Super. My concern was, the external gpu overhead, but it is not happening

 

Overhead depends on the situation and the impact of latency for tb3 to pci-e translation.

 

Any idea why they say the integrated intel GPU uses the PCH? I thought it used it for the output to the displays, but I can't really find an explanation anywhere. In that case the PCH is being used for outputting. In Nvidia discrete mode it should definitely take the PCH out of the picture since the Nvidia card comes the output for all display ports by the mux switches right?

I might have found my first problem with my machine. Since swapping to discrete mode in the bios my computer froze on startup and reloaded all bios defaults.
Not a good sign.

 

@Lopezco
I wonder, does that mean you could use both GPUs to run games? Kind of like SLI or Crossfire? I also wonder, did you set your GPU to Direct Mode like Lzealot above mentioned earlier? I bet that performance gap would close if you did.

 

@Lzealot

That shouldnt happen, right? I was thinking of swapping back to Discrete to see what performance I could get (although I would also go back and tell Windows to use the intel GPU for mundane stuff, so as not to steal cycles from the 2070.) Now Im concerned if I do, based on what happened to you.

Speaking of which, for all who didnt know, Win 10's latest update steals the Control Panel's function of setting which programs use which GPU. Its now in a setting called Graphics Options, with less features of course... I already posted some Feedback to the Feedback Hub to get MS to fix it.

 

Weird even with power limiting I average around the 1775-1800mhz.
I ran this benchmark stress test with the same programs running in this video for about 23 mintues.


Here are my results.
I am interested in what other people get.

 

What I meant is I connected an external Gpu through the Thunderbolt port. The chess program has a parameter where I can set to use both Gpus (external and internal).
I haven't done what Lzealot did, I will check and see.

 

You bought yours from gentech right?
Can you tell me your bios version and date? The 2070 is supposed to be power limited to 115W. It's blurry in yours but I'm seeing a 126W in your max GPU power. Mine throttles at 115W. That'll def give you a better frequency limit.

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@RyviusRan

Ahh, now that I'm not using my phone I can read it. LoL yeah, your card isn't limited to 115W it's limit is 130W which allows your card to clock higher. Your max GPU voltage was 1.069 @ 2070Mhz. Look at your total system power 228W. Your 230W power supply must get toasty. Gentec's got you pretty much running at the limits. This also explains why your PCH temps being so much higher. That's impressive. Gentec took the time to tweak the most out of all the components. Your CPU temps are much better than mine too. I don't see your PL1 or PL2 limits, but it looks like your short term Power limit is 95W to my 107W with a max sustained 65W turbo compared to my 55W and your temps are still better. Any reason why you shut off the maximum column for cpu temps? you only show minimum, average, and current.

 

@RyviusRan

Here's a screenshot of mine. I've PL limited my CPU to 45W and I went back to the default GPU profile for comparison. I just ran GPU-Z for 10 minutes for numbers.

 

I didn't even notice I accidentally removed the maximum column from view. You can still see the max CPU temp in the other column though.
I believe if you remove your GPU voltage curve and leave it default and give your GPU a slight overclock like +139 on core and +675 on memory you will get similar GPU reading as I have when running the test shown in the video.
That test hits the gpu hard while also using aida64 to hit the CPU hard.
It was a hot day of 105F outside so I had my air conditioning running when doing the test. Temps would have been a few degrees higher otherwise.
I also have my CPU undervolted with the core at -89 and the cache at -125.
And I have my GPU running in discrete mode from the bios.
Gentechpc also applied Ice Diamond thermal paste to my CPU and GPU and used Fujipoly thermal pads for anything else making contact with the heatsink. They even applied a thermal pad to my NVME stick.