*** Official Clevo X170KM-G/Sager NP9672M Owner's Lounge ***

I dont see it

 

Remove the battery and try to start only from the power supplies without installing the battery

 

Whether Windows is loaded or not, you can find out by inserting something into the USB connector by the sound of the connection

 

LOOL, Linus has spent all too much time with all sorts of Razerbooks and thin and slimy gamingbooks not much thicker than an Applebook Pro.

 

Hello! Great discussions happening here.

Just got my hands on my X170KM-G from XoticPC, build is i9-10900k CPU, NVIDIA 3080 GPU, UHD 4k screen, 32GB RAM, re-paste and install Windows 10 Pro.

I unfortunately am getting the same power crashing issues mentioned by @Aeden in #794. BSOD on cold boot and hibernate, BSOD-less system crash on wake from sleep, but restarts seem to go without error. There was mention by @Alex Zander in #621 of getting BSODs due to undervolting happening on the CPU. How do you find out if that is what is happening? Would the BSOD's error message mention the CPU? With Windows Defender Firewall turned on, I get CRITICAL_SYSTEM_PROCESS_DIED (ef), with it off I get KERNEL_DATA_INPAGE_ERROR (7a) pointing at intelppm. If I disable intelppm, I get SYSTEM_SERVICE_EXCEPTION (3b) from ntkrnlmp. Well, I can't disable the system so I can't figure out where to go from there.

Interestingly enough, when I opened it up for the first time, in the CCC (which I assume means the Clevo Control Center) only the LED keyboard app had been installed. I had to manually install the fan speed control and overclocking apps, although the CPU one doesn't want to load, even after I installed XTU (which I believe means Intel's Extreme Tuning Utility). So I'm not sure how important it is for me to do the steps mentioned in #626.

Could it be a driver issue? Should I just wait for some sort of updates to happen? The computer runs amazingly, and if it only BSOD's once daily when I turn it on, I think I'll be just fine to use it as it is. Driver Verifier didn't spit out anything. @win32asmguy in #633 suggests installing the XMG BIOS/EC, but I do not want to end up in the same situation as @crossshot in #847. That would be most unfortunate.

Since the computer is still so new, I wouldn't be against doing a fresh Windows reinstallation, if that is what it takes. And then also doing the steps in @S.K's guide mentioned in #641, although I am not convinced it's an overclocking issue, since then wouldn't the BSODs be happening while the computer is running, or during some heavy loads?

Any tips would be appreciated. Thanks.

Edit: Forgot to mention, disabling Fast Boot just removes the BSODs. The crashing persists in all cases still.

Edit 2: I now get BSODs from waking after sleep. Points to mpssvc, the Windows Defender Firewall service, which was the source of my very first BSOD when I crashed from cold boot. I will begin to tear what remains of my hair out now

 

I have found most crashes are caused by undervolting or memory stability issues.

You can disable undervolting by disabling the Overclocking feature in the bios. Be sure you also load factory defaults as well.

For memory stability I would suggest booting from a Memtest USB drive and letting it run overnight.

If you do want/need to upgrade the BIOS, the best way is to get it directly from XoticPC support. In theory it should have already shipped with the latest installed.

 

Ok, but how can I tell that it is undervolting? That is the question. In any case, disabling overclocking from the BIOS does not fix the issues. The memory is very stable and functions very well, there have been no mentions of memory instability except from trying to boot from hibernate, in which case the BSOD dump points to intelppm again, but claiming memory corruption as the image and module names. This is strange since I had already disabled intelppm via the registry. Maybe I should remove it entirely by renaming it? I fear bricking if this is some critical system process, since it is made by Microsoft and seems to relate to the cpu and battery power management somehow.

Also I do not know if this is due to disabling overclocking, but I got a new BSOD of "Windows did not load correctly" after trying to wake from sleep. This time it points to csrss.exe as the point of failure, at the call of CsrApiRequestThread and then QueueHardError. Csrss is responsible for communication between the GUI and the kernel by running console commands, if I remember correctly. Really strange that it would fail.

 

Run HWInfo or HWmonitor to see if there is an undervolt being applied.
It never hurts to externally from USB run memtest and internally windows memory test
Run Cinebench20/Cinebench23 and see where your CPU is atm heat/draw wise

Sometimes a nice cmos reset and clean install and then run diagnostics before loading it up with other programs will let you know where you stand too. Most new systems I use the stock install real quick to make sure it boots at least then I wipe it and do a clean install.

 

He is more of an office worker though to be fair so that is expected

 

Wow, HWInfo gives quite a lot of info! It says that the CPU's TDP is 125 W. I think that's normal? It doesn't outright state if an undervolt is being applied, at least not that I can find. Thanks for that application.

I'm not sure how to preform a CMOS reset on this laptop... and wouldn't that just reset the BIOS to default settings? Far as I can tell, they already are on default settings. I think I'll need to do that only if I can't even boot to windows.

Cinebench23 gave me 13362 pts! I'm amazed at just how fast the pc renders that frame. I didn't count, but it got a lot done in 10 minutes. I should do some 3d work. Heat/draw is fine, fans did their thing.

It's getting quite late for me now, so I'll run the memtests later. Thanks for the suggestions!

 

It is indeed correct

https://ark.intel.com/content/www/u...0900k-processor-20m-cache-up-to-5-30-ghz.html

 

, origin version of the x170km, not much useful but heh, it's there

 

No sound and still black screen.

Support says STRG+F+PWR or STRG+D+PWR but still the same.

Maybe i'll try and old MXM card. But is there no way, to flash the bios with an usb-stick and shortcuts?!

 

Can you remove the keyboard yourself? There is a button under the keyboard, try to make a hard reset

 

I dont have this button. Do you know, which pins i have to bridge?

 

[QUOTE = "crossshot, post: 11105277, member: 728840"] I dont have this button. Do you know, which pins i have to bridge? [/ QUOTE]
It's strange of course that there is no button) but I don't know which contacts need to be bridged

 

How long do you wait for the startup after pressing the power button? After resetting the BIOS, the download can take up to 5 minutes or more

 

I need a network connection?

 

no

 

What is the shortcut for BIOS reset? I dont know how long I have waited...

 

You can take out the battery, remove the bottom cover and disconnect the cmos battery for 30 seconds, then plug it back in and put everything in place. Start the laptop and let it stand on for at least 10 minutes, if it turns off then turn it on again.

 

I found the problem...

The XMG bios dont work with my ram configuration (4x16GB DDR4 Samsung 3200Mhz). I have removed the 2 modules under the keyboard and all is fine...

Really strange, because i have removed the modules in the past.

Now i'm very happy!

 

Now back to 1.07.04 and ram works fine!

Thanks for your help!

 

Where did you get the bios

 

Here: https://download.schenker-tech.de/package/xmg-ultra-17-id-xul17e21/

 

Thank you

 

What was new with the new bios

 

Read here in the thread: http://forum.notebookreview.com/thr...-g-sager-np9672m-owners-lounge.835639/page-64

 

Probably one of the sub timings being set wrong by default.

 

Am I missing something,I don’t see anything

 

This is the point, why i want to install the update. I had a lot of BSOD with active OC (BIOS OC enabled).

 

Good to hear that you solved it!

 

Here is the info posted by XMG:

https://www.reddit.com/r/XMG_gg/comments/n3va2o/release_bios_10704rtr1_for_xmg_ultra_17_2021/

I should have linked that info when I initially suggested the XMG bios, I apologize. Note that you do want to be running the updated EC if you don't have it. The updater tool can tell you what version of EC is currently installed.

 

I wonder how many people lock themselves out with bitlocker (reading through those notes).

 

Is there any touchpad driver availibale to activate a scroll function?

I had a Dell Precision M6600 before and the right touchpad border was a scroll area. When you slide down with the finger, it scroll. Thats was very nice function.

 

Have you looked at the windows precision settings?

 

Out of curiosity, does anyone plan on swapping out the GPU core on their X170KM-G's graphics card with a desktop 3080 GPU core?

I remember a while back, Khenglish swapped a 980m core with a desktop 980 core in his laptop. Given how cool GPUs run in the X170, I think it could easily handle a full 3080.

What do you guys think? Would this be an interesting and fun experiment?

 

I would assume it probably wont work.

I haven't seen the Clevo 3080 MXM PCB, but lets do a best case scenario and say it has the same power delivery as the 2080 Super MXM. Clevo's 2080 Super MXM is a 200 watt card with a 11 (or at least it appears to be) phase power delivery setup. The 3080 desktop is rated at 320 watts, and can probably spike a hell-of-a-lot higher. That is 120 watts more than the 2080 Super MXM that Clevo has.

If you look at the 3080 FE PCB, it appears to have an 18 phase power delivery setup. 9 for the CUDA Cores and RT Cores/Tensor Cores, 6 for the Cache and Memory controller etc, and 3 for the Memory. Now, if you remember, the 2080 Super MXM has only 11 phases, and for the 3080 FE, 9 phases are used for the cores. Now, I bet you could maybe get away with a 7-8 phase setup for the Cores, but even then, you only really have 4 more for the rest of the die and the memory.

I'm not the smartest when it comes to this stuff as I'm still learning about it, but it just seems that the 3080 DT is too power hungry to work on a 3080 MXM, and that's assuming the 3080 MXM has an 11 phase power delivery setup. You would probably blow the VRM's of the 3080 MXM PCB with a 3080 core before you could even match the performance of the 3080 mobile.

Again, I'm not the most knowledgeable on this kind of stuff yet, so take my information with a grain of salt, I would see what others have to say before we fully determine if its possible or not.

 

Think it's a pipe dream. The 980 and 980M were both GM204 cores, while the 3080 is GA102 and the 3080M is GA104.

 

The package sizes are way different. The mobile 3080 is using a fully unlocked GA104.

You would do it the other way round and put a mobile 3080 core onto a desktop 3070 card.

 

I'm interested in one of these but it seems the premamod isn't available yet and that 4 dimm's aren't working properly at the moment? Curious as to the status of what is going on.

 

Someone seems to have had the PremaMod, say they bought the computer with that BIOS...
I would like it to use memories with XMP specifications, but my seller cannot contact Prema to request a partnership

 

Ah great, i didn't know this settings

 

Not a problem, there are some other nice shortcut options in there.

 

I'm a bit new to Clevo's so i was wondering if someone could answer a few questions.
I plan on purchasing the Clevo X170KM-G from xoticpc. Its a desktop replacement and one i plan on using for the next 5-6 years.

I really don't want to mess anything up with my machine and I'd rather just use it as it comes. Does the machine perform well with default settings? To what extent would i have to tweak things?

Also, would you recommend getting the 300hz screen model, or the 4k 60hz screen?

 

5-6 years isn't impossible, but I would try to tame any expectation that the hardware will absolutely last that long. (I usually aim for ~3 year expectation on any hardware, with 5 years being the cap before I just don't trust it anymore for critical workloads)

You should see fine performance at default settings on the X170KM, performance will depend on what hardware you order with the chassis though. RTX3060 won't get the same performance as an RTX3080.

It's a bit harder to recommend screens as that's a much more personal choice than anything performance wise. For competitive gaming I believe most would choose the 300hz 1080p monitor for reduced input delay. For me, I wouldn't be happy with anything less than 4k resolution as I need the screen real-estate for fitting as much content on the screen without trying to fuss with what windows are on top or below

 

Awesome! I plan on getting the 3080 so its good to hear i don't have to tweak anything to get good performance.

I get what you're saying about hardware and electronics lifespan being hard to determine. I wouldn't trust a computer much after 5 years as well. Its one of the reasons im upgrading. My current laptop (Alienware m17 R4) is still alive and kicking surprisingly after a few years, and im trying to buy before it dies.

I don't do competitive gaming, but i do game quite a bit, with single player action shooters and rpgs. I also do programming and 3d modeling, so it'd really be a multi purpose machine.

Im leaning more towards 4k just because of the sharpness and look, but i'd like to get your opinion based on this comment if i should still go for the 4k.

Would scaling on certain applications be an issue?

 

I had a Dell Precision M6600 for 8 years and now since a few weeks the X170KM-G. The performance is really amazing. I use it for CAD and 3D (AutoCAD, 3ds Max) and also for virtualization (VMware Workstation). The UHD display is great. I calibrate it with Spyder and it has 100% AdobeRGB color.
I hope i can use it as long as my old Dell notebook!

Only not perfect thing is the windows scaling with UHD and FullHD display. I connect the X170KM-G in my homeoffice with a Dell D6000 dock to two FullHD 27" displays. I have to adjust some windows every time again, when i worked on UHD before... It's annoying....

 

What’s your maximum nits

 

If i'm right, nits is the luminance in USA. I calibrate it with 120 cd/m². I dont use higher brightness for work.