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    *** Official Clevo P950HP6/Sager NP8950 Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Spartan@HIDevolution, May 11, 2017.

  1. bonassifer

    bonassifer Notebook Enthusiast

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    Obrigado.
     
    Last edited: Feb 4, 2019
  2. shahmeer

    shahmeer Notebook Geek

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    Unfortunately, it seems like I too have the screen flickering problem described here:
    http://forum.notebookreview.com/threads/screen-flickering-problem-with-clevo-p950hp6.826896/

    and by others. Unfortunately I am out of the warranty period, and I live in Canada so sending my NP8950 to Sager will be very expensive. Do you guys know how easy the problem is to fix? Can I get it fixed by local shops?

    The screen starts flickering semi-randomly, and moving the angle of the screen pretty reliably causes flickering. Also, turning the brightness above 30% causes constant flickering, which makes me think that the problem is a bad motherboard connection.

    I really need this laptop for work/school so I'm in a rut. My reseller is also of absolutely no help. Seriously, never buy from ReflexNotebook, they will scam and ignore you.

    Again, I'm desperate for a solution. Any help is appreciated.
     
    Last edited: Feb 12, 2019
  3. Meaker@Sager

    Meaker@Sager Company Representative

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    The first step is to re-seat both sides of the display cable.
     
  4. shahmeer

    shahmeer Notebook Geek

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    I'm assuming you mean this cable?
    https://imgur.com/a/mUnaDTj
     
  5. Meaker@Sager

    Meaker@Sager Company Representative

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    There is the motherboard side and the LCD side is behind the panel.
     
  6. JM01

    JM01 Newbie

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    Has anyone determined a solid resolution on the P950HR screen flicker? Mine only seems to happen occasionally, will come in spurts (happening 3-5 times over a few days) and then goes week(s) without occurring. EVERY time, when the flicker happens, it's always when the laptop is cold. The flicker happens for around 30 seconds or so and then will not flicker again until the laptop is turned off and goes cold again.

    Would love to hear from anyone with a solid "fix". Thanks in advance!
     
  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Usually that's cable creep, it would be worth reseating the cables.
     
  8. JM01

    JM01 Newbie

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    I'll give it a shot next time i have screen flashes and let you know what comes of it.
     
    Last edited: Feb 23, 2019
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    It does sound very minor in terms of coming loose but worth looking at as usually it would get worse over time.
     
  10. Shadow Cloud

    Shadow Cloud Notebook Consultant

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    If not replacing the cable did it for me: https://www.aliexpress.com/item/New...ble-P950HP-LCD-EDP-30P-CABLE/32850424240.html

    Well I have a new problem now with my P950HP6. The exact same noise the fan is making in this video:


    Ended up ordering a fan from: https://rjtech.com/shop/index.php?dispatch=products.view&product_id=30616
    to replace it... ugh, I'm starting to question the build quality of Clevos after the issue with the flickering screen and now this.
     
    Last edited: Mar 20, 2019
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    That sounds like it is rubbing on something, very odd.
     
  12. Shadow Cloud

    Shadow Cloud Notebook Consultant

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    My laptop is going to explode I think....

     
  13. Meaker@Sager

    Meaker@Sager Company Representative

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    Well sounds like the fan is catching, have you opened the back and checked or called your reseller?
     
  14. Shadow Cloud

    Shadow Cloud Notebook Consultant

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    What do you mean by catching? I did open it look and didn't see anything wrong with the fan. I'm still waiting for the replacement to be sent.
     
  15. RampantGorilla

    RampantGorilla Notebook Deity

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    You need to lubricate the fan bearing with oil. By the sound that your fan is making, you may even need to replace your fan.

    A tutorial on how to do this can be found here:


    I would use sewing machine oil, as it won't dry up and become a thick, greasy mess over time.
     
  16. Shadow Cloud

    Shadow Cloud Notebook Consultant

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    I don't have sewing machine oil, but I do have some gun oil. Either way, I hope this will alleviate the problem at least until my replacement fan comes.

    Noise level slightly improved for now until I have my new fan this weekend or early next week:
     
    Last edited: Mar 26, 2019
  17. RampantGorilla

    RampantGorilla Notebook Deity

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    It sounds as if the fan bearing is worn and is causing the fan to wobble on its axis, resulting in the fan scraping against the side of its housing. You'll almost certainly have to replace the fan. My P950's CPU fan was making a scraping noise, but I lubricated the fan bearing pretty early on after that started and now it's running fine.
     
  18. Shadow Cloud

    Shadow Cloud Notebook Consultant

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    I replaced the fan and it's quieter than ever. Heck I almost think it's quieter than when I first bought the laptop.
     
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    Hard to judge that but glad to hear you are happy.
     
  20. xrainx0123

    xrainx0123 Newbie

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    This happened to my CPU fan twice now... I've had the notebook from Eurocomm for less than two years, the fan started making similar noises and I replaced it a few months ago. The new fan is starting to make grinding noises again already.
     
  21. Meaker@Sager

    Meaker@Sager Company Representative

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    Was the replacement new?
     
  22. xrainx0123

    xrainx0123 Newbie

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    Ordered it online, can't know for sure but its seemed new to me.
     
  23. Meaker@Sager

    Meaker@Sager Company Representative

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    Perhaps just unlucky then :(
     
  24. acekard

    acekard Notebook Guru

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    does anyone know where could I get keyboard replacement for this model? the cheaper the better
     
  25. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you asked your reseller?
     
  26. acekard

    acekard Notebook Guru

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    yes. they don't answer on weekends.
     
  27. Meaker@Sager

    Meaker@Sager Company Representative

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    See what they say, it could be reasonable and it's the easiest way. Otherwise auction sites are the next step usually.
     
  28. anytimer

    anytimer Notebook Virtuoso

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    You too? Seems this keyboard design is flawed. I got my keyboard replaced by Eurocom, and now the new one is starting to give trouble.

    We need to seriously consider an aftermarket upgrade/ third party replacement.
     
  29. anytimer

    anytimer Notebook Virtuoso

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  30. bokimaricu

    bokimaricu Newbie

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    me too, I'm the guy with the chinese Hasee (same laptop basically). A lot of keys just malfunctioning often, sometimes work. The guy in the service centre just took it out and gave back the laptop, I gotta wait 10 days until the new keyboard arrives. Hope this doesn't happen again.
     
  31. KWSW

    KWSW Notebook Enthusiast

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    Anyone knows how to get a replacement for the lan port cover/piece? Mine broke and I can't seem to use the LAN Port now without taping the lan cable to the port.

    This is the part I am referring to:

    [​IMG]
     
    Last edited: Jun 22, 2019
  32. residenthamster

    residenthamster Newbie

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  33. residenthamster

    residenthamster Newbie

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    has anyone successfully upgraded the standard FHD panel to a UHD one?

    I've found that there's a 4k panel replacement for the P950HP6, and that it requires a 40pin eDP cable instead of the standard 30pin.

    Is there anything else that a swap requires in order for it to work properly? or is this enough?
     
  34. Meaker@Sager

    Meaker@Sager Company Representative

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    Cable and panel should cover you though the cable is a tricky swap compared to the panel.
     
  35. residenthamster

    residenthamster Newbie

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    yea, looks like i need to remove the entire mainboard in order to get to the eDP cable that's on the top side.
     
  36. Meaker@Sager

    Meaker@Sager Company Representative

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    To route it properly I believe so just due to how it has to food through.
     
  37. anytimer

    anytimer Notebook Virtuoso

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    Is there a complete disassembly/ assembly guide for P957HR? I got my laptop repaired from a local shop and the fellow forgot to plug in the speakers. Getting tired of having to use headphones.

    By local I meant 'national', as in 'in my country'. The shop is some 300 km away. I contacted them and they apologised and asked me to bring it back in, but it could be several weeks before I'm able to go there.
    I have tools etc. I've opened it before, but not to the extent that this seems to require.
     
  38. RobertCullum1

    RobertCullum1 Newbie

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    Hi all,

    My two-year-old P950HP (from Metabox, an Australian reseller) has developed a pretty serious fault wherein it boots for maybe five seconds before shutting down again. The fans spin up, screen comes on, but then it just fully crashes, and the technician I've taken it to suspects a motherboard fault. I'm looking around for replacement motherboards but I'm just wondering if anyone else has any experience with a similar fault before I go too far down that rabbit-hole.

    If anyone knows of any dealers selling replacement motherboards that would be great, as I've not been able to find one from browsing various parts dealerships' catalogues online.

    Any advice or experience much appreciated.
     
  39. anytimer

    anytimer Notebook Virtuoso

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    Things to look at:
    1. Bad CPU fan. If the EC doesn't get a signal from the fan that it is running, it will shut the system down.
    2. Bad thermal contact between CPU and heatsink. This is unlikely as any technician worth his name will have checked that right off the bat.

    EDIT: You can try Aliexpress.com for parts - they have a fair amount of CLEVO P950 stuff. If it comes down to replacing the motherboard, consider an upgrade to P50HR (GTX1070MaxQ) or better. The company reps here will advise you what is possible and what isn't.
     
    Last edited: Sep 16, 2019
  40. RobertCullum1

    RobertCullum1 Newbie

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    Thanks - the tech I've got looking at it has tested it with different fans, and couldn't fix the fault that way. He suspects a sensor fault, or actual short on the board itself. He's pretty switched on so I suspect the second suggestion is not a problem either.

    Forgive my naivety - but is it possible to just swap a P950HP for the HR motherboard directly?
     
  41. anytimer

    anytimer Notebook Virtuoso

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    You should download the service manuals of both models and compare the part numbers for everything connected to the motherboard. It is very likely, because, IIRC, only the CPU and GPU are different in the specifications.
     
  42. Meaker@Sager

    Meaker@Sager Company Representative

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    Just double check the port positions too.
     
  43. anytimer

    anytimer Notebook Virtuoso

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    Drat! He forgot the webcam and mic cable too.
     
  44. ahher

    ahher Newbie

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    Here's a couple of issue that I have encountered after using this device for two years now, this is the second Clevo laptop that I've own.

    Despite all these issues mentioned, I've failed to return to my vendor on time for a warranty claim because they said they gonna get a loaner to me but after all those troubles the loaner didn't came. Sent a message to Clevo but same answer as before, "Please contact your vendor"

    Here are the issues, minor and easy fix.

    01 | Rattling CPU fan - Hardware issue
    Really annoying during a meeting, I refuse to take out my laptop from here.

    A little bit of WD40 fluid should do the job but as time goes by the rattle would return, I was told the bearing is poor. Perhaps I should get a gel type grease?

    Current fix: Apply a drop of WD40 to the bearing from time to time.

    02 | Keyboard keys not responding
    - Software issue?
    Some keys are not working but holding it longer for a few seconds the key would response or smashing random keys on the keyboard would make the keys return to normal but a certain amount of time. Sometimes launching Clevo's flexikey would fix the issue as well. Might consider resetting the windows in the future.

    Current fix: Using external keyboard.

    03 | Audio jack not responding sometimes - Software issue?
    Unplug or plugging the audio jack, the laptop would play through the speaker and ignore the audio jack plug. Very annoying.

    Current fix: Restarting the laptop a FEW times would fix the error.

    Tried: Uninstall and reinstall sound driver

    04 | Monitor / LCD panel not responding on boot (MAJOR) - HARDWARE ISSUE
    The LCD panel has been replaced once and the current one had issue like not responding on boot, suspect something wrong with the back panel.

    Current fix: Need to apply constant pressure or rubbing on boot between the screen and the laptop case (just below the back illuminated part) and pray to God that it will light up (twice) during boot.
    Current fix: Using external monitor.

    I'm considering to order a new panel for the laptop but I'm not sure to order the panel or the cable, maybe both?

    I've been lurking on this forum for quite some time and decided to come out and post these issues I have faced and hope anyone out there that had the same issue can see the current (temp) fixes.

    I was told installing the CCC will improve the situation but the latest CCC requires a different BIOS version, when I ask my vendor on this they said my laptop wasn't supported. :<
     
    Last edited: Sep 30, 2019
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  45. Meaker@Sager

    Meaker@Sager Company Representative

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    1) if it helps it could be the grease is no viscous enough.

    2) specific keys or whole keyboard?

    3) happening after sleep of the machine?

    4) It's worth reseating the cable first.
     
  46. anytimer

    anytimer Notebook Virtuoso

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    1. I'm noticing some rattling too, though only when starting up.
    2. Specific keys. The keyboard is a POS. This is my second keyboard. Same fault, different keys. Unusable. Now using Microsoft WiFi Keyboard and Mouse 800. End result, can't take this laptop anywhere.
    3. Known issue. No fix yet. No sound from headphones after waking from sleep. Workaround - don't let it sleep.
    4. Very good tip. Fixed my flickering after an idiot laptop repair guy had opened my laptop. Note: the connector has to be pulled straight up - perpendicular to the motherboard surface. While you're there, make sure the cable is not getting pinched in the hinge.
     
  47. ahher

    ahher Newbie

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    1) No big issue, just that it reminds me to change the thermal paste.

    2) Specific keys: c, v, i, u, and etc. I just need to keep pressing several random keys at the same time to "unlock". Problem would return after a while.

    3) Yes happening after sleep or even plugging in while in Windows. The "sure work" method for me is to plug in the jack first then only boot the laptop.

    4) Sure, will give it a try now.
     
  48. Meaker@Sager

    Meaker@Sager Company Representative

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    You could check the keyboard cable is seated correctly too, those keys are not over traditional hotspots.
     
  49. anytimer

    anytimer Notebook Virtuoso

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    Been there; done that. Sent the laptop back to Eurocom and they put in a new keyboard, and in less than 3 months the new keyboard also started giving trouble. I have to either use an external keyboard, or live with the on-screen keyboard, and you all know how much that sucks.
     
  50. Meaker@Sager

    Meaker@Sager Company Representative

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    I'll never talk down to the on screen keyboard, it has saved too many servers ;)
     
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