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    *** Official Clevo P950HP6/Sager NP8950 Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Spartan@HIDevolution, May 11, 2017.

  1. Eurocom Support

    Eurocom Support Company Representative

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    We have back covers available so you can order them via our website / upgrade section.
     
  2. Dennismungai

    Dennismungai Notebook Deity

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    Thanks, but I'll pass.

    Last I checked, your markups on parts are insane. What you stock for ~250 USD can be acquired from eBay for about ~50-70 USD.
     
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  3. Eurocom Support

    Eurocom Support Company Representative

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    Are you looking for back cover only? Or complete set of chassis parts?
     
  4. anytimer

    anytimer Notebook Virtuoso

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    Could someone please point me to useful resources for troubleshooting a P957HR (Eurocom Q5)? I already have the service manual.

    Laptop not powering on - pressing the power button does nothing. Plugging in the power adapter causes the charging LEDs to light up, but that is it.
     
  5. RampantGorilla

    RampantGorilla Notebook Deity

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    You could try disconnecting the battery and trying to turn the laptop on while it's connected to the AC adaptor. The laptop almost certainly has a faulty motherboard, probably something shorting a power rail to ground or a blown charging IC. Check the board for any signs of corrosion (normally a blue green muck) or blown capacitors / resistors. You'll probably need to send the laptop in for a motherboard repair to a Clevo service centre or have Eurocom fix it under warranty.
     
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Exactly, usually a no response is a motherboard issue. You could check everything is seated properly.
     
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  7. acekard

    acekard Notebook Guru

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    hey guys I a problem. the laptop I'm using is clevo p957hp6 (i7-7820hk gtx 1060). couple weeks ago when I received laptop I could overclock and gpu held it's boost without downclocking even if it was hitting power limit, at that time I was getting 14200 graphics score in firestrike test, now I can't get higher 12900, no idea what happened but now my gpu can't even hold it's turbo clock, it downclocks from 1600 when I used to maintain 1850 no problem in benchmark. Temperatures are not the problem, after hour of furmark I'm hitting ~72 C degree temperature but gpu starts furmark instantly with only 1400 mhz core clock, I've repasted but it has no effect. Temperatures in firestrike is 61 max, in unigine heaven 64 C , I can maintain higher core clock but only by downclocking gpu memory and it still performs worse and doesn't maintain full speed. Previously gpu maintained ~1800 core clock with memory overclock when hitting power limit, but now it even can't hold 1600 under full usage.
    I don't think temps are to blame, any ideas?
     
  8. anytimer

    anytimer Notebook Virtuoso

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    First steps: Is the adapter plugged in? Is the mode in power options set to performance?
     
  9. acekard

    acekard Notebook Guru

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    Yes.
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Try to keep your questions to one thread.
     
  11. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    What software are you using to OC?
    Do you have CC installed?
    You mention "Previous GPU", does that mean your laptop was replaced / repaired? If so, does the new one have the same BIOS/EC version?
     
  12. acekard

    acekard Notebook Guru

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    previous I mean when I got pc, like couple weeks ago, but now noticed a decrease of performance in gpu, same laptop. afterburner, tried with inspector same result. tried with CCC, different CCC versions, without CCC same result. I've reset bios settings by disconnecting cmos battery, didn't help either. I believe bios is the latest for this model, 1.05.14 and EC 1.05.09
     
  13. al4nw31

    al4nw31 Newbie

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    So, I've had gone through a lot of Clevo's (I started with a W230ST, then bought a friend a W230SS, then bought 2 P177SM's for friends, then a P651 for another friend, then more recently, a P955ER). Honestly, it's changed a lot from when I started.

    So, according to posts, the P955ER has an unlocked BIOS that Eurocom provides. Does only Eurocom provide this BIOS? Can I get it anywhere else?

    I found this site: https://repo.palkeo.com/clevo-mirror/P95XEP6_ER/ but it 404's on the latest BIOS'es.

    I'm trying to undervolt and underclock the CPU and GPU to reduce temps, because so many people are complaining about the thermals. I'm also probably going to be re-pasting the processor with Prolimatech PK-3.

    Does Prema have contracts with the resellers now? Is there a reason he doesn't release BIOS'es to the public anymore? Is there a list of laptops he still supports?
     
  14. Meaker@Sager

    Meaker@Sager Company Representative

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    It's all in house with resellers after people were taking credit and selling his work. However undervolting in xtu should be available on all machines.
     
  15. al4nw31

    al4nw31 Newbie

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    Darn, I personally don't really like Intel's XTU. It's not very lightweight last I used it.

    As for Prema, that really sucks... I certainly wish it wasn't like this though. So that means you can't update Prema's BIOS if he releases a new version?
     
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    If you get it to begin with you will get updates from the reseller.
     
  17. agro10

    agro10 Newbie

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    @eiraku remember your Disco Time problem? I've been these exact issues with my P950 for months now.

    I sent it to get it fixed, they replaced the screen, but the issue is still here. Going to send it again next week, which takes about 3-4 weeks...

    So the only solution for you was the replacement? Did it give you any problems? I got the laptop like a week after you got your replacement, so after reading your posts, I'm starting to wonder if they put those faulty parts on the one they sold me.
     
  18. sirana

    sirana Notebook Deity

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    FYI, the problem may not be the screen itself but the connector cable from the screen to the notebook. I too had my screen flashing randomly, and sent it in for repair. I received it back 2 days ago, and the problem seems fixed. The report just stated they replaced the connector cable.
     
  19. acekard

    acekard Notebook Guru

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    have anyone tried flashing 88w tdp oc clevo vbios for gtx 1060?
     
  20. agro10

    agro10 Newbie

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    yeah, I suspected the connector from the start. When I received the computer from repair and they stated that they replaced the screen I was really surprised that they didn't bother to check the cable and replaced the screen without checking if the issue was fixed. I sent it to repair again two days ago with the indication that the problem is probably the cable, let's see if it gets fixed this time. Thanks for your reply!
     
  21. Meaker@Sager

    Meaker@Sager Company Representative

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    It's a bit more complex being integrated into the BIOS to do so I don't think so.
     
  22. acekard

    acekard Notebook Guru

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    the thing is my laptop runs quite cool under full pressure around 67~ but gets power limit throttled and I don't really want to waste money on bios programmer because gtx 1060 isn't that powerful, just want to bump performance a bit, that's all, any solution? :)
     
  23. Meaker@Sager

    Meaker@Sager Company Representative

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    In order not to over stress the power delivery I believe not.
     
  24. GuizerahSN

    GuizerahSN Newbie

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    Someone also has problems with white screens when startup or wake up the notebook? This is annoying me a lot :(

    Another thing... I installed a A1000 NVMe PCIe SSD ( https://www.kingston.com/br/ssd/consumer/SA1000M8) and now
    every first boot show the message to "insert a disk to boot" and after restart (Alt + Ctrl + Del) the notebook starts normally.
     
  25. Meaker@Sager

    Meaker@Sager Company Representative

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    How did you install it? Is it your boot? Did you image it over? etc. etc.
     
  26. GuizerahSN

    GuizerahSN Newbie

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    I just removed the old SSD m.2 (Intel) and put the new SSD m2 NVMe in place,I did a clean installation of Windows 10 using a pendrive created by Creation Tools,
    inside the Windows installer, I just selected the Disk (100% free and without partitions), so the EFI boot partition and Windows are in the SSD NVMe

    The strange thing is that only in the first boot appears the error, after restarting it does the correct boot, but if I shutdown the notebook and start again the error ocurr :(((

    Boot and White Screen error in the same time:


    But the white screen problem happens randomly

    Disks:
    [​IMG]
    Disk 1 (Disco 1): NVMe
    Disk 0 (Disco 0): Simple HD (just for save games, folder, projects, etc...)
     
    Last edited: Dec 2, 2018
  27. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you looked to see if the kingston drive has a firmware update?
     
  28. GuizerahSN

    GuizerahSN Newbie

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    No firmware updates, I will try reinstall the Windows 10 (maybe a old version)
     
  29. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you tried just imaging over your old install?
     
  30. GuizerahSN

    GuizerahSN Newbie

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    Yes, nothing... I just tried Windows 10 1607 and the same problem, maybe ours notebook doesnt have support to boot in NVMe mode.

    And the White Screen looks like is just for me
     
  31. Meaker@Sager

    Meaker@Sager Company Representative

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    If it had no support it would not boot at all. Is it s uefi boot stick for the installer?
     
  32. GuizerahSN

    GuizerahSN Newbie

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    Looks like it dont recognize, but just in first boot:

    [​IMG]
    [​IMG]

    and after restart:
    [​IMG]

    I'll remove it and put it back to test, after I will replece with the old Intel M.2 (not NVMe) and test again.

    ---- EDIT ----

    With Intel: Boot Perfect.

    What I found out is that Intel has 3.3V 0.8A consumption and the A1000 of 3.3V 3A, should be this, I think our notebook does not have enough strength in the pcie output of NVMe to start quickly.
     
    Last edited: Dec 3, 2018
  33. Meaker@Sager

    Meaker@Sager Company Representative

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    Unlikely to be the cause, likely a firmware bug on initislisation.
     
  34. bonassifer

    bonassifer Notebook Enthusiast

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    Hello, I have a P950HP clevo notebook.
    I bought the used equipment, second hand.
    With a 7-core i7 7700 processor, plus an nvidia gforce 1060.

    I can not install the Intel HD Graphics 930 drivers.

    During the installation of the drive the screen blinks, then turns black and then locks the system.
    I can only restart windows 10 with system recovery.
    Can you help me solve this problem?
     
  35. Meaker@Sager

    Meaker@Sager Company Representative

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    Does a re-install of windows help? Have you tried a different package? Running a single stick of ram? Are the nvidia drivers on the system?

    Also you have the 7700HQ, not the 7700 (a desktop chip).
     
  36. bonassifer

    bonassifer Notebook Enthusiast

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    Yes 7700HQ.
    It turns out that the screen brightness could not be adjusted, did not increase or decrease, neither the hot keys nor the system or power options. I think the problem of screen brightness is related to the lack of the graphic drive.
    The machine also did not have the control panel of Intel, only the one of NVIDIA.

    I did a clean installation of wisdows 10 and everything went well, windows was successfully installed.

    Then I started installing the drivers.

    Only the Intel video driver, which during its installation locks the entire system.
    I have tested several versions of drivers, from sager's website, Clevo and from the manufacturer intel and the same problem occurs, when the driver is installing the screen blinks and the machine hangs and restarts in recovery mode. Needing to restore the system.
    I reformatted and installed all the drivers, except for the Intel graphics driver (HD grafics 630) and they all worked perfectly.
    That is, the machine only works with the basic Microsoft video adapter.

    To try to get around this, I set the dedicated GTX 1060 video card by default. But it does not seem to work as it should, because when starting a game it does not take on the role of dedicated.

    I did several tests, but unfortunately I did not succeed.
     
  37. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes, it uses optimus so unless the igp is cooperating then it's a no go. I would talk to your reseller.
     
  38. bonassifer

    bonassifer Notebook Enthusiast

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    Ok, thanks.
     
  39. Meaker@Sager

    Meaker@Sager Company Representative

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    No problem, if you need further advice let us know.
     
  40. bonassifer

    bonassifer Notebook Enthusiast

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  41. Meaker@Sager

    Meaker@Sager Company Representative

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    Should do.
     
  42. codral

    codral Notebook Guru

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    Meaker is probably better informed to help you but I feel your pain because I've had very similar issues with an M17xr4 (thought IGPU was dead), a 7970 and the inbuilt GPU and this thread has been helpful to me so I thought i'd help if i can.

    Screen brightness etc I had issues on with my metabox on a fresh installed until i installed drivers in a specific order, can you access the full latest drivers package at all? I used https://www.metabox.com.au/drivers.asp and then downloaded a package which has an inbuilt installer to install your drivers in order, this worked, manually installing them didn't, not sure where the clevo equivalent is but it's basically just the CD your PC originally shipped with in .exe format.

    Just to confirm you're definitely installing the 630 graphics there (you mentioned the 930 ones in your first post).

    Have you tried booting to safe mode and installing the official Clevo drivers from safe mode in the order of IGPU then stock nVidia drivers (preferably using package mentioned above?

    Also just to rule out the obvious (and from having a quick look) you're installing the driver from here?
    https://www.clevo.com.tw/en/e-servi...ftpOut.asp?Lmodel=P95xHPx&ltype=2&submit=+GO+

    I'm running the latest intel from the intel website on mine no issues but I believe I installed the stock one first and updated.

    I'm pretty sure it shouldn't and you've checked but just double check there's not a keyboard key or BIOS option you're missing, i'd just load optimised again even if you can, it's the kind of little thing I miss.

    Sounds like you have been pretty thorough but maybe one of those is worth a shot, i know you mentioned you've tried some of those ^

    Cheers mate,

    Cod
     
  43. Shadow Cloud

    Shadow Cloud Notebook Consultant

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  44. sirana

    sirana Notebook Deity

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    Unfortunately there might be no way around sending it back. In my case and the case of several others, it was simply a connector problem that the reseller exchanged and the problem was gone.
     
  45. Shadow Cloud

    Shadow Cloud Notebook Consultant

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    Would I be able to do that on my own? I saw the part online and ordered it. Only issue is located where that display cable is to replace it when I open it up.
     
  46. Meaker@Sager

    Meaker@Sager Company Representative

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    Cables can be replaced, connectors not really.
     
  47. bonassifer

    bonassifer Notebook Enthusiast

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    Hello,
    After some setbacks, I'm using the P950HP6 and I'm happy about it.
    They could help me with some points, since I'm refining the equipment.

    I've already undervolted CPU and temperatures have dropped considerably, I'm just having trouble setting up the Clevo Control Center, setting a setting, any tips?
    Also I saw that there is a version of CCC 2.0 but I could not find, can someone make me available, pass a link?

    What is the latest bios version available for the P950HP6?

    And finally could you tell me a 120Hz IPS screen compatible with this model?

    Thanks again for your help.
     
  48. Shadow Cloud

    Shadow Cloud Notebook Consultant

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    So if the connector is bad I'm completely screwed and need a new laptop?
     
  49. Meaker@Sager

    Meaker@Sager Company Representative

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    Depends on how bad, a bad solder joint could be repaired by a reasonably skilled tech.
     
  50. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    If you guys want to fix the screen brightness its actually very easy.
    Although it took me months to figure it out....
    You can use up to the latest Intel HD driver and it will work:

    [​IMG]

    I implemented the fix in my Control Station software.
    If you do not want to use the Control Station you can just use a small lib that is located at C:\Program Files\Control Station\Libs\AuxSwitch.exe
    That AuxSwitch.exe is an exe that was inside the original Clevo Control Center, you need to run it every time you login to windows or everytime you wake the system from sleep.
    In Control Station i´m running it every time Control Station starts with windows and i registered for the wakeup event to re-run it then.
    Without Control Station you can add a Windows Schedule task to run that exe at windows logon, the only thing missing would be re-run at resuming from sleep.
    Notice: The first time you execute that exe it might not work, you will probably need to reboot at least once, from there on it will always work.

    Hope this helps.
     
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