*OFFICIAL* Clevo M57ru FAQ & Owners Lounge

I have a question about the dc jack for a m570ru. Is there any one who knows where I can purchase one or if they are even available to purchase online or over the phone? The reason I need a replacement is because I left my computer sitting on the edge of a couch and someone bumped it and it falll on the back end pushing the dc connection into the computer. I was able to get it back running by disassembling the unit and forcing the dc jack closer to the front but now after about 4 months of working perfectly the jack is starting to overheat when the ac adapter is plugged in. Its getting to the point that I can't use the computer at all due to the dc jack overheating and melting any ac adapter I plug in after about 15 or 20 minutes of use. Any suggestions or recommendation would be greatly appreciated.

 

Welcome to the forum OmniOne

It is hard to suggest a part supplier unless we know where you are located, but the first place I would recommend going is to where ever you bought your M570RU.

 

Thanks paladin44,

I'm from the US in Florida. The problem with that suggestion is the company I bought the computer from has gone out of business (Gen-X-PC). Everywhere I have called has given me the same reply stating that they don't support this model since it has been discontinued. I spoke with SAGER MIDERN and they say they can't ship me any parts but they can repair the unit but they require a $400 payment for diagnostics and repair. So I'm kind of at a loss as to what I should do in this case.

 

The problem is, I think, that you either need a new motherboard, or at best a board level repair.

Sager is really the only place to get that done in the US. Are you sure they didn't say that it could be as HIGH AS $400? It could be that much if the motherboard has to be replaced, but it could be less IF they are able to do the board level repair, but they won't know that for sure until they get it in their hands.

If you don't want to go $400, you could still send it in and see if they can do the board level repair which would be much less. If they cannot, then you are only out the shipping and diagnosis fee.

 

Does the Clevo M57ru use 200pin or 240pin RAM?

Has anyone heard about a 250GB of space HDD maximum?

 

200pin and no such hdd limit.

 

200pin SODIMM (up to 667MHz)

There is no hard drive size limit, I am currently running a 320GB drive in mine.

 

I last night tired to install (2) dimms of OCZ pc2-6400 800mhz ram in my
M570ru, and it wouldnt even go to post. any suggestions? at the time the Bios was v1.00.03 and i upgraded it to v12. i also upgraded the Kb firmare.

is it possible its a chipset driver issue?

also i was having issues with Windows7 after i installed the latest Nvidia drivers, V186.xx, when i let the installer shut down the OS, the computer would cycle the bios boot over & over i counted 45 times before i just shut down and re-installed the win7. i tried the Fixmbr, but it didnt work. any ideas on that?
thanks

 

it did it again...i installed the drivers, didnt shut it done throught the installer, shut it down through windows, and now it posts, but it wont start windows...? i changed hdd's ive done everything i can think of

 

It may be that your OCZ memory is not compatible.

What brand is on your M57RU?

 

it just says style note ont he top, so i think its just a Clevo not rebranded. its just cycling through post, not giving any errors, but restarting over & over

 

1. Put your old memory back in and see if it does the same thing.

2. Where did you buy it?

 

i wasnt explaining this right. the memory problem must just be that its not compatible, it wont even fire up when its installed. however with the original mem, is when it has this issue. i can reinstall windows an infite number of times and it works fine, but as soon as i shut down the computer, it goes into this loop, i have exhausted all methods of repairing the MBr, figuring it was this. im wondering if its a Hdd controller issue? it reads in the the bios that its there,but it just cycle through post infintely.i can put the cd in and try and repair but it doesnt work, just same issue happens. im stumped.

i bought it from off of ebay, from Reputable seller, it was int he origianl un opened box when i received it,plastic still on the laptop and all.

 

Hello cleverpseudonym. Very strange problem. Are you saying that the computer cycles like that only after installing the drivers? Can you reboot before installing them?

If so then you may be hitting a bluescreen, which can sometimes flash by so quickly that you think it is simply randomly rebooting. Try pressing F8 to enter the Advanced Options menu. Choose 'Disable automatic restart on system failure'. See if it gives you an error then.

Also check your Bios under Advanced-->Advanced Chipset Control and make sure that AHCI is enabled. Also make sure that it is enabled while you install W7.

 

i do beleive that before i installed the drivers, i was able to restart once when i turned off UAC.what does the ahci do? i enabled it but do i ahve to re-install the OS?,also f8 doesnt give me advanced options. blah...lol i have the latest bios & firmware installed.....ok i was able acces boot manager but when i press f8 it just reboots to post.could this all be beacuse achi wasnt enabled when i installed the winndows 7 OS?
thanks

 

AHCI stands for Advanced Host Controller Inteface. It basically is a specification that defines how the Controller "talks" to the drive. It offers several advantages in Vista and Windows 7. If it was disabled when you installed Windows 7 it shouldn't cause any problems so long as it remains disabled. I'm not 100% sure if you have to reinstall Windows 7 when you enable AHCI after the fact; My gut tells me yes, as Vista required this but Windows 7 may be more forgiving. You will not hurt anything by trying. If it doesn't work then it might be worth it to reinstall with AHCI enabled.

If you can get back into windows at all, you can disabled 'Auto restart on failure' by right clicking on 'Computer' and choosing 'Properties.' Choose 'Advanced System Settings' on the left. Click on the 'Settings' button under 'Startup and Recovery' and take the check out of 'Automatically Restart'. Click 'ok' on all the open windows.

 

Does the m570ru support 800 Mhz memory

 

you can install DDR-800 memory in it.

but it will be downclocked and run at 667 MHz.... due to the chipset and platform.

 

I did know about the down clocking. I was going by this
http://forum.notebookreview.com/showpost.php?p=4488144&postcount=4
Which should be on the first post.

Odd that the chipset handles 800Mhz FSB, but not memory speed?

 

Thats a pretty common misconception.

the Frontside Bus speed of a CPU does not have to match the Memory Speed (even though they have some direct relation with each other, as well as the northbridge).... it hasn't been this way since the AMD Athlon and Intel Pentium 3/4 days.

Read this:
http://en.wikipedia.org/wiki/Front-side_bus
and this:
http://en.wikipedia.org/wiki/Memory_divider

 

Well the OCZ RAM should be fine, I've been runnng 4GB's of it for 2 years now 2x OCZ2M8002G

 

is it possible its a chipset problem then?

 

If it won't boot at all with the OCZ, but will with your old memory, don't rule out a problem with the OCZ memory just because someone else has used it successfully. The memory itself could still be bad.

Have you done what Danny suggested yet? He is a professional technician so I would stick with his suggestions first.

It is highly unlikely to be either a chipset or processor issue.

 

thanks guys i really appreciate the help, its funny when u think you know something then get humbled by things...=).......

i got home a few minues ago, and re installed windows7 with the AhcI enabled in the bios. i have been able to reset the computer 4 times while doing single driver installs for various components. im about to install 186.47 nvida driver to see if it will still boot after the install.

I have pushed memory issues to the back burner, as i want to get this thing stable first before i worry about upgraging anything.
ill be back.....................

 

You can install 8GB, but with Windows VISTA or Windows 7 you will only be able to address about 6.8GB.

I know, I know, it SAYS it can address more...but go into your Task Manager>Performance tab>Resource Monitor>Memory tab, and add "In Use" and "Available" to see what you get.

 

so im back with this thing now with evrything installed and running great. it turns out it was the AHCI like Danny said.(hopefully) ive cycled through a few times with success. so thank you all for your help.

 

Is that not the GB definition issue? I.e. GB vs GiBi
Also see this

 

No, that is a chipset limitation. On desktop/workstation chipsets Vista/7 can address up to 192GB

 

Hows that now?

The Spec sheet for the PM965 says it supports PAE (36 bit memory extension).
Am I misinformed?

http://ark.intel.com/chipset.aspx?familyID=28116 Data sheet page 12.

 

Goodday,

After running this thing for the better part of 3 days straight, and running some games on it non-stop,(Dragon age rigins,& Tropico 3) i would make a safe assumption that this thing is now stable, and that the issues that Danny Brought up were the issue with the operating system.

Now on to the memory issue...how would i test if the memory is bad? i pulled them from a working laptop in which the motherboard that was bad. is there anyway to test them to see if they are infact good?

also will this HDD work in this machine?
Western Digital Scorpio Black WD3200BEKT 320GB 7200 RPM 2.5" SATA 3.0Gb/s Internal Notebook Hard Drive -Bare Drive
Cache: 16MB
Average Seek Time: 12ms
Average Latency: 5.5ms
Model #: WD3200BEKT
Item #: N82E16822136280
size-wise it will fit but will the M/b support it?

thanks

 

Glad I could help.

Are you absolutely sure the memory is still good? If the laptop MB is damaged then there is a chance that the memory is faulty as well. Does the other laptop still boot? Is there a third machine you can test the memory in?

 

Also, I would test the memory one piece at a time in case one is good and the other is not.

 

use memtest86+ to test the memory (on a bootable usb stick, or use their cd iso image) and yes, that HDD will work fine - I'm also running the BJKT version of it in my M570RUU (the one with free-fall sensor).

 

i finally got the mem installed & working , not sure what the initial prob was......but now the s-video isnt working or im an idiot anyone else have issues? i plug it in and nothing, i press the fn+f2 and the lcd goes black but i get nothing on the tv.

 

On my laptop the TV has to be plugged in before the laptop is booted, or else it isn't detected as a display. Can you verify in your display properties that you have a television available?

 

its doesnt recognize any external display, except when i plug my 24" dell monitor in. it uses a vga adapter (female to male) to the moitors plug but i can switch between those to displays. ill try plugging the tv in before i boot. thanks

 

no dice on the s-video, also is it worthwhile to install the Turbo memory module? there pretty cheap so i was wondering it it was really good for anything.

 

Hi!

I wanted to upgrade my laptop ram to 8GB or 6GB DDR2-6400(2x4GB or 1x4GB)

Since I currently have 4GB RAM(2x2GB OCZ DDR2-6400 modules)
I need to get one 4GB module to replace one 2GB module.

Problem is, I can't find OCZ 4GB modules. Can I mix and match RAM modules from different manufacturers like Gskill or Crucial?

Thanks!

 

Yes. 10char

 

All the Clevo M570RU (Sager NP5793) specs state that Intel GM965 chipset supports up to up to 4GB RAM. Why do you need 8 GB of RAM ? That much memory would come in handy only if you had all the Adobe Master Collection CS4 apps running at the same time...

 

while the user manual says this of curse there are those of us who tend to err to the side of recklessness.....i installed 8gb of ram and i was able to get Windows 7 to recognize 6.8gb of it, 6gb runs just fine for me. but i would agree that unless you have tons of resource heavy applications running all at the same time, then its a bit of masterbation.

 

Haven't posted in about a year, but having just updated my bios and installed Nvidia's latest mobile driver 186.81, 3Dmark 06 has shot up from 9199 on stock to 9560. Not bad for a two year old gaming notebook. Definitely still got another couple of years to go at least.

My motto is only update until it's absolutely necessary. That way you get a nice surprise.

 

Question for you M57RU experts - um... if one had to get at the keyboard to say, clean vanilla coke residue off of it - is there a straightforward way to do this with this laptop?

Seems like keyboard assembly is about the most inaccessible piece of this machine.

 

The keyboard is actually the easiest part of the laptop to remove, just press the 5 tabs at the top of it - look in the service manual in my sig (I'm pretty sure it's even in the user manual).

 

OMG - I had no idea! I was trying to see how I could get to the keyboard from that back!!!

For the last 3 months I've been putting up with the ESC, "`", "3", and "W" keys firing off by themselves whenever they wanted too - it was absolutely horrible. I was at the point where I was gonna just buy a new laptop and see what pittance I could get by selling this guy off.

I just took out the keyboard and cleaned all the vanilla coke grime off of it in the last 20 minutes - now the laptop is soooo much better.

Thanks very much theriko - you are my golden Clevo God.

 

Glad I could help. Took me a while to work out the kbd release system when I first got it, I had a facepalm moment when I worked it out...

 

Anyone has any thoughts on the LP171WU5 LCD panel with LED backlight ? Would it be compatible with the M570RU LCD inverter ?

 

Ask Zfactor, he had tried that long ago. i remember not working......

 

first thing I tried out on my new Sager NP5793 was Crysis Warhead, I set the res to 1900x1200 on medium-high details and had a play, was very happy with the performance great laptop! 8800M GTX still kicks .

 

Don't all nvidia 8 series burn up very soon due to bad build quality? rofl...good luck