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    Mysn

    Discussion in 'Reseller Feedback Forum' started by bastianbu, Aug 22, 2011.

  1. alphabetagaga

    alphabetagaga Notebook Consultant

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    it is good that mysn don't feel the need to offer discounts to get sales unlike nearly all other companies in the same field. they know they have a quality product that folks pay full prices for.

    my local chinese takeaway which has been run by the same people for 30 years don't and never have offered free delivery unlike every takeaway in the same field. why? they know they are one of the best in town, know that customers will pay full price and make the trip to come to buy their food.
     
  2. cotth

    cotth Notebook Enthusiast

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    Are you seriously saying that no discount is a pro-consumer thing?

    And I would be careful with comparing a notebook reseller with a food shack, all that mysn does is putting pre-made components together and flashing in the custom bios - which - judging by this forum is inferior to a prema bios.

    Anyway, it is obviously they right not to offer discounts - just surprised by your arguments there...
     
  3. alphabetagaga

    alphabetagaga Notebook Consultant

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    i'm simply using an analogy. two companies that know they can sell their products without the need to discount. why are you even considering mysn if they offer the 'inferior' builds you claim?
     
  4. cotth

    cotth Notebook Enthusiast

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    I am definitely not saying that mysn build quality is inferior - just that their custom bios for this particular model is inferior to the one developed by one of this forum members (Prema) and so it's hard to say that mysn is better than any other Clevo retailer based by that.

    Anyway, no point to argue, I don't think the argument that lack of discounts suggests a higher product quality is valid but ofc. you can think otherwise.
     
  5. XMG

    XMG Company Representative

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    "Quality product" these days often means a lot more than just the physical item. Though we do the same as other companies i.e. install components in a chassis (there's not really any other way to do it!!!), production is only part of the company.

    RE the BIOS, it's quite difficult to compare the Prema one to ours - or in fact anyone else's. The BIOS that we use is integrated into a large number of orders every day, therefore it has be considered bearing in mind:

    1/ The vast majority of customers do not know how to or want to overclock their laptops at BIOS level

    2/ They don't need access to other features that the Prema version offers

    3/ We supply our BIOS with a full warranty, therefore if the usage of the BIOS we provide causes any issues whatsoever in one of our laptops, we must be prepared to support it. I wouldn't dream of taking anything away from Prema's expertise, but they aren't being made available in a product for high volume custom integration.

    4/ on the fan table topic, this is done through the EC rather than the BIOS and in this regard we do the R&D internally - so this is definitely an area which is exclusive to our products.

    So whilst the Prema BIOS offers more control, this is of course not because we aren't capable of providing the same options; rather that we have very different considerations in what we can make available to our customers.

    EDIT - to add to the above, we should make it clear that whenever possible we take on board customers comments and requests regarding BIOS and EC updates - as seen in many past issues such as fan control, backlighting control through Fn keys, boot options and a lot more.

    This is why we always encourage our customers to provide direct feedback to us where possible (it is admittedly often easier to do this through email so that we can gather more specific information). The more feedback that we receive, the faster and better we can act to integrate improvements into official BIOS and EC releases!
     
  6. alphabetagaga

    alphabetagaga Notebook Consultant

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    ok so looks like the m504 is now available in the uk :)

    mySN.co.uk | XMG | Schenker Technologies - Schenker M504 15" Laptop

    my ol' eyes need a 15.6" so i can't go smaller than this. the fact that it is a matte ips-panel is just the icing. few things i'm not so sure on regarding the config i need

    1 - which processor?
    2 - what ram amount?
    3 - 500gb is enough space. do i go for the 5400 seagate or 7200 wd?
    4 - what wifi card?

    this will be used at home primarily with the odd trip out so a 70/30 split between home and travel. main use is running a online business inc plenty of web use. i'll watch the odd movie and tons of catch up tv online. is gaming possible on this unit?
     
  7. MrDJ

    MrDJ Notebook Nobel Laureate

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    so what happened to your 14" alienware??

    if you could give your maximum budget and what you intend using it for it would sure help members give clearer advice.
    what sort of games do you like to play, few years old or new AAA titles.
    do you do cad work, use photoshop, HD video rendering, photo manipulation software etc etc


    1 - which processor?
    personally i would say quad if you can afford it.

    2 - what ram amount?
    8gb is plenty and can be upgraded by yourself at a later stage if you needed more

    3 - 500gb is enough space. do i go for the 5400 seagate or 7200 wd?
    minimum WD 7200 which are great spindle drives and if you can afford an ssd even better as these are super fast

    4 - what wifi card?
    on the advise of mysn i upgraded to the 6235 and its not let me down yet. dont know about the others so cant advise.

    as it has optimus it will be great on battery life and when something demanding is needed it will switch to the nvidia 850gtx.
    looking in you above link on the right the gaming bar shows just about half so it can game but most probably not on the highest settings but mysn will be able to advise on these new 8** gpu's.
     
  8. alphabetagaga

    alphabetagaga Notebook Consultant

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    @mrdj

    i'm still keeping the aw14, i'll use that just for gaming. the m504 will purely be for work and a few other things as mentioned above. my max budget would be £900 i think. as much as i'd like an ssd, i think it would tip things over budget.

    i'd been looking at the dell 15 7537 New Inspiron 15 7000 Series Touch Laptop Details | Dell UK

    and also the hp 15-j105sa HP ENVY TouchSmart 15-j105sa Laptop with 2 yr warranty - HP Store UK

    but came across schenker through this forum, liked the look of them and thought it would be good to support a smaller company rather than keep throwing money at the big boys :) i want something that will last a good amount of time. i'm still using a 6yr old dell inspiron 6400 for work and that will be the unit i will be replacing.

    i wouldn't be using any of those
     
  9. MrDJ

    MrDJ Notebook Nobel Laureate

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    if its purely for work then you could drop the cpu to an i5 instead of the i7 quad.

    clevo's are built to last. im on my second now and my previous is over 6 years old and still going strong. that has the western digital black 7200 drive that still works perfectly.

    when you get a chance i would have a chat with them on live chat. they dont try and sell you something you dont need and actually saved me almost £500 as i was going to go top spec on everything and they said for what i wanted it for i wouldnt need to max it out.

    good luck with your decisions whichever way you go.
     
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  10. alphabetagaga

    alphabetagaga Notebook Consultant

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    thanks i'll give them a call tomorrow. one thing i forget to mention. win 8 or win 7? price is the same. quite like the idea of what win 8 may throw up in the future. but also like the 'safety' of going with win 7
     
  11. MrDJ

    MrDJ Notebook Nobel Laureate

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    ill give you a clue

    xp good, vista crap, 7 good, 8 well you know the score :D

    honestly i have no idea as ive never tried 8 so cant really answer that one.
     
  12. alphabetagaga

    alphabetagaga Notebook Consultant

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    update to my previous posts. phoned mysn uk yesterday. got routed to the germany side of things. really very helpful guy. spoke good english, patient and explained in detail the benefits of this and that. certainly didn't try and force a sale which is important i think. came away with 2 options. just need to decide if i want a dedicated gpu or not. my 6yr old inspiron has a dedicated nvidia (geforce go 7300). it has never failed me and i tend to think having that rather than intergrated graphics has been one of the key reasons why i can still use it today. but for my work i need something new.

    the 2 models i'm looking at

    Schenker B513 15.6" Notebook £856

    15.6" (39.6 cm) Full-HD 1920x1080 Matte IPS-Panel
    Intel HD Graphics 4600
    i7-4700MQ Quad Core - 2.40 - 3.40GHz 6MB 47W
    8GB (1x8192) SO-DIMM DDR3 RAM 1600MHz Crucial
    500GB SATA-II 5400rpm Seagate Momentus (ST500LM0012)
    120GB mSATA SSD Samsung EVO (MZ-MTE120BW)
    Intel Centrino Advanced-N 6235 (with Bluetooth)
    Windows 8.1 64 Bit

    SCHENKER M504 15.6" Notebook £975

    15.6" (39.6 cm) Full-HD 1920x1080 Matte IPS-Panel
    NVIDIA GeForce GTX 850M 2048MB DDR3
    i7-4700MQ Quad Core - 2.40 - 3.40GHz 6MB 47W
    8GB (1x8192) SO-DIMM DDR3 RAM 1600MHz Crucial
    500GB SATA-II 5400rpm Seagate Momentus (ST500LM0012)
    120GB mSATA SSD Samsung EVO (MZ-MTE120BW)
    Intel Centrino Advanced-N 6235 (with Bluetooth)
    Windows 8.1 64 Bit

    same weight on both (2.5kg). my max budget was £900. but with the inclusive '24 month collect & return warranty' and the fact that these things are actually assembled in germany, i would be willing to spend a little extra.
     
  13. MrDJ

    MrDJ Notebook Nobel Laureate

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    ive not seen either of them 2 models but they do look nice and slim compared to my P series.
    my HD4000 does everything i need for everyday use and the nvidia card only kicks in for high end use like gaming and hd video rendering so the first one does sound good. but for me i always like to have a dedicated card just in case i needed a bit more oomph somewhere down the road.

    hopefully some other members will reply and give their advice.
     
  14. Brimstoneboy

    Brimstoneboy Newbie

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    Anyone know why the uk sites online chat is never up . Rang these guys No answer :( . i see that guys from the mysn de seem to be on the forums can you guys hook me up ?
    i really like to have a chat before i spend 1300 quid
     
  15. MrDJ

    MrDJ Notebook Nobel Laureate

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    they are online NOW!

    if the live chat is ever greyed out then just send a request using the same form and leave a contact number.
     
  16. Brimstoneboy

    Brimstoneboy Newbie

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    Great Stuff ive just ordered (rubs hands together) they where really helpful .
     
  17. MrDJ

    MrDJ Notebook Nobel Laureate

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    congrats. which lappy did you go for?
     
  18. Brimstoneboy

    Brimstoneboy Newbie

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    went for W704 these are the specs
    17 inch screen
    NVIDIA GeForce GTX 870M 6 gb ddr 5
    Intel Core i7-4810MQ Quad Core - 2.80 - 3.80GHz 6MB 47W
    8GB (1x8192) SO-DIMM DDR3 RAM 1600MHz Crucial
    250GB SATA-III SSD Samsung 840 EVO Series
    Qualcomm Atheros Killer Wireless-N 1202 (with Bluetooth)
    and a copy of windows 8.1

    i did have a windows 7 disk but was for a old desktop and was a oem 32 bit copy

    worse case im sure i can set up 8 to look similar to 7
     
  19. geko95gek

    geko95gek Notebook Evangelist

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    Congrats on your order mate, you're gonna love it!

    I bought the P723 6 months ago. :)
     
  20. MrDJ

    MrDJ Notebook Nobel Laureate

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    Last edited by a moderator: May 12, 2015
  21. klauz619

    klauz619 Notebook Geek

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    Any particular reason a laptop with 860m costs 1100 euro and the exact same laptop with 870m costs 1450-1500? Always wondered why they have such a disparity.
     
  22. XMG

    XMG Company Representative

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    Hi

    Which laptop are you looking at in particular? The two chassis that we offer a choice between both these GPUs are the W504 and W704 - the upgrade price is 163€ from 860M to 870M!
     
  23. Exci

    Exci Notebook Enthusiast

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    An update on this. I had to work for a couple months without my laptop cooler ( targus chill mat), and the problem went away. Got my cooler back a few days ago, bam, same thing. After looking at the cooler fans and inspecting the laptop fan on the bottom, the air flow seems fine (cooler blows air into the laptop, bottom fan sucks air in). If my ears don't deceive me, with the laptop cooler active the laptop goes into a higher fan speed than without (maybe the laptop cooler blowing air accelerates the laptop fans?), maybe that's the stage it can't get back from. Does this make sense to you? Because I'm not entirely sure what's happening.

    I haven't given prema's bios a shot yet, but I'd like to address this weird issue first if anything. How can having a cooler on have such an effect..

    Cheers
     
  24. widezu69

    widezu69 Goodbye Alienware

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    When will mySN UK be getting the P377SM-A in stock?
     
  25. XMG

    XMG Company Representative

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    When we evaluated the P377SM we decided not to stock the model because, amongst other reasons, we weren't happy with design / quality and due to customer feedback. As a result of this, we actually decided not to stock the P377SM-A either and there aren't any imediate plans to change this decision - sorry.

    If you're looking for an dual GPU laptop then you may wish to look at our XMG P724 (I can't link to our website it as this is a reseller account)!
     
  26. MrDJ

    MrDJ Notebook Nobel Laureate

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  27. widezu69

    widezu69 Goodbye Alienware

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    Thanks for the info guys. The P724 is the P370SM am I correct? Will there be a version with the 120Hz screen (P370SM3)
     
  28. XMG

    XMG Company Representative

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    No problem! The XMG P724 uses the P370SM-A chassis. Unfortunately there aren't any plans to offer the P724 with an internal 3d display, howveer you can always run a larger external 3D monitor!
     
  29. widezu69

    widezu69 Goodbye Alienware

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    Ah ok! Thanks for the quick response! I don't really need 3D I just need the 120Hz LCD that's all.
     
  30. Zapperpower

    Zapperpower Notebook Evangelist

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    I ordered my laptop on mysn.eu. When I was about to confirm my order, I added a comment concerning the screen.
    An email came the next day (in french, my mother tongue : apparently, the guy saw I was living in Belgium and that my last name sounded french so he answered in both french and English, a nice surprise). He also called me on my cellphone, sadly I was working so I could not answer.
    When I called back, I was dispatched to a German, who spoke a more than correct English. He than passed me through to his french speaking colleague, who was right behind him waiting for my call ^^.

    All this to say that I was really pleased with the customer service, and that they tried their best to make me comfortable by allowing me to speak my mother tongue. A nice touch right there.
    I payed a little more than on the other websites, but the customer service was more than worth it.
    A solid 9/10 for my experience.
     
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  31. Sajtqkac

    Sajtqkac Notebook Enthusiast

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    I just found mySN and I'm really impressed. I'm looking for a laptop for 3-4 months and I couldn't find anything until now. I'm thinking about to buy the XMG A504 and I have two question. I saw that I could upgrade the screen but it says that it's out of stock. It will be in stock again in the near future or it's sold out forever? And my second question is that I'm living in Hungary and I'm going to start the uni in september. Is there any discount for non-german buyers and for customized configurations?

    Oh and I almost forgot it: Is there any option to replace the bezel around the screen to a non-glare one? (My previous laptop has a matte bezel and I really liked it.)
    (Sorry about the grammar mistakes, I'm still learning the language)
     
  32. XMG

    XMG Company Representative

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    Hi!

    The 95% panel has unfortunately been discontinued by the panel manufacturer AUO, rather to be more precise the production run has ended but it is possible that they may start to manufacture it again in the future. As a result of this we have not taken the option off the website configuration pages - rather it is there with a clearn unknown ETA. So at the moment it isn't available and we don't have a god idea of when it will be available. The standard panel is very good however and if you are a pro photographer or videographer then the standard panel is more than suitable for you!

    If you are in Hungary then you would need to place your order through our mysn.eu website and contact the EU office from the Contact Us page, they will get back to you if they can make you an offer.

    The screen bezel is part of the chassis so it unfortunately can be changed.

    No worries on the English, pretty much perfect :)
     
  33. MrDJ

    MrDJ Notebook Nobel Laureate

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    think this could be a typo and should say cant be changed.
     
  34. Pendril Mandril

    Pendril Mandril Newbie

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    Hi there, i'm new in this forum. I would love if you could help me with my new purchase.

    I was thinking about buying a new 17'' laptop and I recently found mysn. I'm impressed with the specifications and prices of the different models, also with the posibility of configuring it totally.
    I'm doubting between the C703, the A704 and the M704.

    I'm looking for these specs: i7 47XX, 8GB RAM, 500HDD+128SSD. About the Nvidia i don't really mind if i get the GTX765, 850 or 860 as i am not a extreme gamer, although I'd want to be able to play recent games at least in medium graphics (could I with the 765?). I don't really care about the DVD unit either.

    So, having them all the same specs, the only differences between them are the weight and size, the battery life, the temperatures they reach under load, the noise levels and the price (not really worried about price as the difference might be about 150€ ;)

    My main concern is about the noise levels (specially in idle) and the temperatures they can get, specially if they can reach and exceed 90ºC.

    I've just been able to read some reviews about the C703, and it seems to be quite loud and hot (I suppose it's normal as it is the thinnest).
    I could neither read anything about the M704 nor the A704. How they behave? is the fan noise annoying in idle/load? I think, right now, I would choose the M704 because of its lower price, its backlit keyboard and shorter height, but probably it would cause more noise and temperature....aghhh!!!. :confused: :(

    Please, help me with the decision. I wish I could read some review about them.

    Thanks for your time!!
     
  35. MrDJ

    MrDJ Notebook Nobel Laureate

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    Hi and welcome to nbr.

    ive had a hunt around and cant find a review for the 17" M704 but to give you an idea this is a review of the

    M504 15" Review Clevo W650SJ (Schenker M504) Barebones Notebook - NotebookCheck.net Reviews
    and
    A504 15" Review Clevo W355SS (Schenker XMG A504) Barebones Notebook - NotebookCheck.net Reviews

    and just in case you havnt seen this review here is the C703 17" Schenker XMG C703 - Notebookcheck.net External Reviews

    here you can compare the various graphics cards you mentioned above against some of the main games avaialble to give an idea how they compare Computer Games on Laptop Graphic Cards - NotebookCheck.net Tech


    my XMG P502 will be 2 years old in august :eek:
    for every day use using the intel HD4000 graphics its 90% silent all the time. depending on ambient room temperature if it does get hot then the fan normally sits on its lowest spin and all i can hear is a slight hum in the background.
    when i do start something demanding like gaming then the nvidia 680 will kick in and of course the fans will ramp up as the hardware can get quite hot but this is the same for every high end laptop on the market.

    if i was in a library then yes the fans would be quite loud but who goes to a library to game. for every day tasks the fans are hardly noticeable.
    BUT this is just an idea as mine is the P series and different from the models youve mentioned above.
    hopefully some owners will be able to give better feedback.

    hope that helps.
     
  36. Pendril Mandril

    Pendril Mandril Newbie

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    Thank you so much MrDJ!! You have been very helpful since i didn't know the equivalences between those schenker laptops and clevo ones.

    Unfortunately it seems the only laptop without temperature and/or noise issues is the A504 (I hope the A704 behaves well too), which is the biggest, the heaviest and the ugliest of those three. Besides, it is the only one without backlit :((the A504 has it, but the A704 hasn't), but hey, it still seems to be a good option.

    If anyone have any of these laptops i'd glad to hear what you have to say:thumbsup:

    Thanks!!
     
  37. Ethrem

    Ethrem Notebook Prophet

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    You have to expect heat and noise when you are getting a Haswell machine and especially with a discrete GPU. Haswell has operating temperature that are considered normal at 80+C temperature and the graphics cards can pump out the power of a desktop card which of course will be loud when it's being used. This is a trade off you make for a high performance machine.

    If you run the machine on power saving mode, it chokes the CPU frequency as low as it can go for a given task which keeps the heat and thus the noise down but you will not find a high performance machine that doesn't get loud when it's being used.

    Sent from my HTC One_M8 using Tapatalk
     
  38. Pendril Mandril

    Pendril Mandril Newbie

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    Of course i expect some noise running demanding programs or games, but i would like to avoid to buy a laptop which is noisy even in idle.

    As can be read in those reviews above, the C703 model seems to be noisy even in idle mode, and the about the M504 they say that the rpm of the fans sometimes increased annoyingly just browsing on the net and in Office aplications. That's really sad.

    Maybe i'm giving too much importance to the noise issue, but i am very sensitive with that because of my loud old desktop pc (41-42 Db in idle)...So, i would be content with a enough quiet laptop in idle.
     
  39. MrDJ

    MrDJ Notebook Nobel Laureate

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    all i can say is my equivalent P series below which was the most powerful when the EM series was released is totally silent while using the intel 4000 except if ambient room temperatures are very warm and then there is a mild hum with fans on lowest setting.
    even though its summer here its only 14c in london today but it was 23c a few weeks back.
     
  40. n=1

    n=1 YEAH SCIENCE!

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    Does ambient noise bother you? I live like 50 meters from a major highway, so if I open my windows the noise level instantly shoots up to 50+ dB, which drowns out the fans even when gaming. If I'm bothered by the low hum for any reason, I just open my windows slightly and all is good again. :thumbsup:
     
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  41. Vraian

    Vraian Notebook Enthusiast

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    Well, just ordered an A504 with MySN UK.
    Asked a lot of question to their Sales support (talked with Jack, great guy) and got answered in less than 24h everytime.

    Hopefully it will arrive next week and with everything working perfectly (I'll go abroad in 1 month).
     
  42. teksavvy1

    teksavvy1 Notebook Geek

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    anybody has schenker W704 CPU max temperature data after intel stress test? i can't find test data for this model but previous model seems to be weak in thermal design.
     
  43. MrDJ

    MrDJ Notebook Nobel Laureate

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    **Off Topic Alert**

    XMG PRIME announced at Gamescom XMG PRIME GAMING PC


    **On Topic Alert**

    10,000 Posts and it only took 6 years yippee

    [​IMG] [​IMG] [​IMG] [​IMG] [​IMG]
     
    steberg likes this.
  44. arturwow

    arturwow Newbie

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    Display
    1 x 17.3" (43.9cm) Full-HD 1920x1080 Matte €0.00
    Graphics Card
    1 x NVIDIA GeForce GTX 860M 2048MB GDDR5 + NVIDIA Free-to-Play PC-Game-Bundle €0.00
    Processor
    1 x Intel Core i5-4210M Dual Core - 2.6 - 3.2 GHz 3MB 37W €0.00
    Memory
    1 x 8GB (2x4096) SO-DIMM DDR3 RAM 1600MHz Crucial €50.00
    Hard Drive
    1 x 500GB SATA-II 5400rpm Seagate Momentus (ST500LM012) €47.00
    Optical Drive
    1 x DVD-RW €0.00
    WIFI Card
    1 x Intel Centrino Wireless-N 135 (with Bluetooth) €14.00
    Keyboard
    1 x Keyboard US INTERNATIONAL €0.00
    Warranty
    1 x Standard Warranty : 24 Month Collect & Return (inc parts, labour, support, shipping) €0.00
    Operating System
    1 x No Operating System €0.00
    Office Software
    1 x Microsoft Office 365 30-day trial version (only when Windows 7 or 8 is ordered) €0.00
    Power Cable
    1 x EU Power Cable €0.00

    Guys what do you think of this setup? is it good? the i5 is good or the i7 is far better? i'll use the pc for gaming and STREAMING. there will be sales, coupon or stuff like that since i have under 1000euros right now. Why i can't find anywhere reviews/unboxing of the a704? How many days it will take to arrived in Italy ( Rome ) . TY
     
  45. MrDJ

    MrDJ Notebook Nobel Laureate

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    hi
    i cant advise much with the dual core processors as i know nothing about them. the minimum quad i7 4710MQ is an extra 72 euro's but it would be future proof for the foreseeable future if you ever wanted to do anything more demanding.

    will you be upgrading the hard drive yourself as the 5400 is the slowest you can get now (not sure if the momentus will help much) . i would defo if you can upgrade to a minimum of a 7200rpm western digital black for an extra 15 euro's.

    with the above included it works out at 1,056

    could you stretch to this or are you defo maxxed at 1000euro's.

    this is the best place to search for external reviews but as you said there are none for A704 posted yet http://www.notebookcheck.net/Reviews.55.0.html

    i would also contact sales at mysn as their representatives might be able to advise a better selection than me.
     
  46. MrDJ

    MrDJ Notebook Nobel Laureate

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    new kid on the block XMG P505 looks sweeeet :)

     
    Last edited by a moderator: May 12, 2015
  47. redbytes

    redbytes Notebook Consultant

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    Um, I was about to make a purchase on the XMG website but I got an SSL error due to expired certificate. What's happening? Hope that is fixed soon, because paying 2K€ over a possibly insecure connection is not a good thing to do...
     
  48. MrDJ

    MrDJ Notebook Nobel Laureate

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    hi
    as you mentioned euro was it on the EU site?

    i will try and get a message to them.
     
  49. redbytes

    redbytes Notebook Consultant

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    Yes, it's the EU website.
     
  50. MrDJ

    MrDJ Notebook Nobel Laureate

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    im sure this happened to another website a while ago and it was still fully protected and secure for any banking transactions.
    just in case it might be worth sending a ticket to sales or support mySN.eu | XMG | Schenker Technologies - Contact Us
     
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