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    Razer Blade Owner's Lounge

    Discussion in 'Razer' started by johnnobts, Feb 3, 2012.

  1. clasak

    clasak Notebook Geek

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    have you checked your order status?? I did and it said it was submitted so I am not worried
     
  2. FLCarguy

    FLCarguy Notebook Enthusiast

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    Yeah, I just did that and there is an order number and status says order submitted. I took the two day shipping option, I think it said it could ship by 2/21, wish it was sooner
     
  3. johnnobts

    johnnobts Notebook Deity

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  4. johnnobts

    johnnobts Notebook Deity

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    congrats to you second-wave purchasers, hope you guys enjoy yours as much as me. feel free to post comments and let me know your thoughts
     
  5. clasak

    clasak Notebook Geek

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    I assume that one is yours @techinferno, I am reading it at the moment.... I did get to order my Blade, very excited... you did get overnight shipping correct for free right??
     
  6. clasak

    clasak Notebook Geek

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    awesome review John, you did a heck of a lot better than the other people!!!
     
  7. johnnobts

    johnnobts Notebook Deity

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  8. clasak

    clasak Notebook Geek

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    you did say they included with your order overnight shipping right?? I was hurrying up through the order and can not remember if I did pick that and I can not look it up at the moment it just says order submitted.
     
  9. johnnobts

    johnnobts Notebook Deity

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    on shipping, don't think overnight was automatically selected, i manually selected it and it was still free, i think.
     
  10. 5150Joker

    5150Joker Tech|Inferno

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    Great job writing the review John! Hope everyone enjoys the review as much as we did.
     
  11. Kirrr

    Kirrr Notebook Deity

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    Great Review. Thank you John.
     
  12. Mandalore

    Mandalore Newbie

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    Was sitting by my computer frantically hitting F5 every minute. Some friends came to my door, left my PC for 20 mins max, come back. All sold out :/ I wonder just how many they make per batch exactly.
     
  13. johnnobts

    johnnobts Notebook Deity

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    I hear the hardest component for Blade manufacturing is finding a unicorn and making it cry.
     
  14. Mandalore

    Mandalore Newbie

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    Haha classic, so it would seem. Just finished reading your review, great job. Now for another two week wait and then just hope i can somehow get one sent to Australia. Congrats clasak, enjoy it
     
  15. clasak

    clasak Notebook Geek

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    Thanks buddy, John when you ordered, how long til they shipped it out
     
  16. FLCarguy

    FLCarguy Notebook Enthusiast

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    John, great review! It definitely made me feel more excited about my purchase last night! I finally got the confirmation email this morning, and my order status is "in process" I sent customer support an email to see when an estimated ship date would be available.
     
  17. clasak

    clasak Notebook Geek

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  18. FLCarguy

    FLCarguy Notebook Enthusiast

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    Good info, I just checked and mine hasn't been charged yet but I'm sure it will go today or tomorrow.
     
  19. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    I wonder if they are going to include the Orochi Blade edition with the second wave?

    Because I see it on sale now.
     
  20. Ryan

    Ryan NBR Moderator

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    It was for sale the last time as well when I checked as soon as the Blade sold out. ;)
     
  21. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    Excellent review John! :D

    I enjoyed reading it, I just wonder what Bus is the GT555m in the Blade using as you said it uses DDR5 with a smaller bus than the DDR3 equivalent. Also, how was the switchblade UI in LoL are you able to remap spells and items to it? Or is that something that you think may come in a future update?

    I also thought the Alienware and Macbook AIR had a baby thing seems to be about right. :p lol
     
  22. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    Oh, I missed it. I hope they do keep including it from now on as a permanent accessory like ASUS does.
     
  23. FLCarguy

    FLCarguy Notebook Enthusiast

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    I got an email saying it would ship separately from my Blade.


     
  24. clasak

    clasak Notebook Geek

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    I also recieved the same email
     
  25. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    Nice guys, I can't rep you again or else I would. :)
     
  26. clasak

    clasak Notebook Geek

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    So I was told they will ship out Tuesday by a razer rep... Boo... They said my charge on my card was a pre-authorization not a purchase but my bank says otherwise... Kinda fishy if you ask me... The rep also told me it was shipping out on Tuesday because it was really a pre-order and not a actually stocked item.. Another weird thing... What do y'all guys think??
     
  27. FLCarguy

    FLCarguy Notebook Enthusiast

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    I do remember seeing something during the order process that 2/21 was an estimated shipped date. My order still says "in process" I hope that our orders actually went through and they didn't oversell this batch.
     
  28. clasak

    clasak Notebook Geek

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    Thats not the case, per their policy....
    1) Place your order before 11am (CDT) and enjoy same business day shipping on available products.
    2)For purchases of physical products, you won't be billed until your product is shipped. This includes any preordered or backordered products. If your items are shipped separately you will be billed each time a product is shipped.
    All taken directly from their site, in this case both things happened to me.
    They are saying that it is shipping out on tuesday for sure, my complaint is if these 2 things happened why is it not shipped and they can not provide an answer..
    I understand what the estimated ship date was but like I said these 2 things were met then they need to change their policy or revise it and not give sad excuses, and the key word is estimated could be sooner or later.
     
  29. clasak

    clasak Notebook Geek

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    I can tell you these guys go above and beyond their duties to correct things, still have not recieved and answer to as why things are going this way but they are working very diligently to correct it!!!
     
  30. ITF

    ITF Notebook Consultant

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    I wish I had time to pound refresh on the purchase page for hours on end.



    It truly is a laptop for gamers.




    (Said w/ sarcasm yet pangs of seriousness)
     
  31. clasak

    clasak Notebook Geek

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    FLcarguy you are fine just won't see your blade til Thursday on your door step...

    Just received a call from the director of customer service he is taking care of the situation... These guys are on the ball!!!
     
  32. pad227n

    pad227n Newbie

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    The website just changed to "In Stock" and the "Add to Cart" button is back. If its "In Stock" how come the shipping date is still listed as 2 weeks from now?
     
  33. clasak

    clasak Notebook Geek

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    lol...thats hilarious
     
  34. FLCarguy

    FLCarguy Notebook Enthusiast

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    clasak, did you get them to ship yours sooner?
     
  35. clasak

    clasak Notebook Geek

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    they are working on some things not sure yet
     
  36. pad227n

    pad227n Newbie

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    That was fast ..... The website just went to "Currently Unavailable" and the green button changed to "Notify me".
     
  37. clasak

    clasak Notebook Geek

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    It was a mistake they would have made an announcement
     
  38. FLCarguy

    FLCarguy Notebook Enthusiast

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    Just got an email response to my order inquiry this morning as to when it will ship. They said the product is on backorder with no update on when it would ship. Guess I'll be spending Friday on the phone with Razer...not the happiest camper but hopefully can get it resolved soon.
     
  39. clasak

    clasak Notebook Geek

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    Well I am sure you got as far as I did with Razer, but guess what I get.... A t-shirt, woohoo. I was never told to as why its delayed other than it will ship out tuesday, no reasons and no answers to why my CC was charged and they do not abide their policies?? Kinda left a bad taste in my mouth with them, I dont want to feed the haters but damn Razer!!!
     
  40. HTWingNut

    HTWingNut Potato

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    I sent them many emails requesting details, availability, etc and NEVER got a single response back. Even if I wanted to buy one I wouldn't because how can you deal with a company who won't even respond?
     
  41. clasak

    clasak Notebook Geek

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    Oh they responded just not very well
     
  42. clasak

    clasak Notebook Geek

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    What were you asking them about??
     
  43. imelectronic

    imelectronic Notebook Geek

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    [email protected] seems to get responses pretty quickly for me.
     
  44. imelectronic

    imelectronic Notebook Geek

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    From the shipping link on the Blade page
     
  45. imelectronic

    imelectronic Notebook Geek

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    My Macbook just died, looking at getting a Blade.
     
  46. imelectronic

    imelectronic Notebook Geek

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    I Like the Blade.
     
  47. clasak

    clasak Notebook Geek

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    They added that because of my gripe, still does not negate the fact that it is implemented now, not when I purchased the Blade.
     
  48. imelectronic

    imelectronic Notebook Geek

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    Sorry for the duplicate post, I couldn't seem to access page 25.

    I think that link has been on all their pages for awhile.
     
  49. clasak

    clasak Notebook Geek

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    Nope they told me today they added that since my gripe
     
  50. FLCarguy

    FLCarguy Notebook Enthusiast

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    OK, now I'm confused. After getting a response to my Twitter mesage to Razer that the backorder email was sent to multiple people in error, I got this email from customer support this morning...my confidence in Razer is definitely taking a hit after this experience

    Thank you for contacting the Razer Store.

    We apologize for any inconvenience this may have caused.

    We understand that you ordered this prior to the release date of the
    item.

    However, we are currently working to obtain more stock as soon as
    possible.

    If you would like to submit an order for the item now, as soon as
    additional stock is received, your order will be promptly shipped and
    you will be notified via email. Rest assured that we will not charge
    your credit card until the product ships.

    We appreciate your patience.
     
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