***The Official MSI GT80S Titan (w/desktop 980 GPU's) Owner's Lounge***

There have been other posts of people trying to get higher refresh rate HDMI connections failing, so this is new

GT80S 6QF TITAN SLI 29TH ANNIVERSARY EDITION
https://www.msi.com/Laptop/GT80S-6QF-TITAN-SLI-29TH-ANNIVERSARY-EDITION.html#hero-specification

This is new, it was the same across all the specifications pages before...:

"HDMI: 1 (4K output @60Hz)"

The overview page still says HDMI 1.4:

"Furthermore, MSI innovative Matrix Display on GT series supports up to 3 external displays, 4 displays in total simultaneously through one HDMI 1.4, one MINI Display Port 1.2 and one Thunderbolt™ 3* and laptop built-in display."

Confusing

 

Hence me saying that MSI has wildly conflicting info on some of its product pages. The info was changed on that page when they finally got Thunderbolt 3.0 licensing for the GT80S. Not sure if it's related, but I only tested after enabling Thunderbolt in the BIOS. AFAIK the HDMI port is supposed to be directly connected to the GPUs so it shouldn't have any bearing on that, but it's another thing to try if people are having difficulty getting it to work.

 

It's a mystery

Maybe open a ticket with MSI, and ask them what is the official specification supported? Pointing out that your experience shows HDMI 2.0 support, but most of the product listings show HDMI 1.4.

It's been assumed that MSI would need to upgrade the MB of the GT80/GT80S/GT83VR in order to pass through HDMI 2.0 support from the MXM GPU, and up till now hasn't done this.

Even though you are one data point that says he see's HDMI 2.0 support, you are the only one so far to say that, at least here

 

Honestly, I care absolutely nothing about what MSI does at this point. They lost a customer when they gave me the royal runaround with the EC/battery garbage. The only thing they could do to win me back is to offer a reasonably-priced upgrade to SLI 1080s and bump it up to a GT83 for free, and even then I'd have to think carefully about whether or not to get the P870DM3 instead.

That said, the HDMI pin-out is the same for all revisions AFAIK. Assuming it's a simple pass-through from the GPU, that should be the only deciding factor barring insufficient shielding on the traces for higher-frequency applications or perhaps not implementing some pins if they're optional for lower-bandwidth revisions.

 

Well you care enough to post supporting info when you find it

It's nice to get feedback to a vendor when they have incorrect info posted.

If you read back further here, and in the GT80S 980 SLI thread, you will see the GT83's are going to ship with a 2x PSU adapter and 2 PSU's, which means MSI must have also updated the BIOS/EC/vbios to allow more power in to the laptop.

That's something a GT80S 980 SLI owner should pursue with MSI support, asking for MSI to support that 2x adapter and 2x PSU's in their BIOS/EC/vbios to allow for full performance - finally

It's true that MSI needs to support 2x PSU's for the GPU upgrades too, especially for the GT80S 980 SLI to 1080 SLI, so maybe you will get it free along with the upgrade, but I would want that fix for my base GT80S SLI 980 first.

 

My dislike is towards MSI, not people who use their products. If I have information helpful to you guys, I see no reason not to share it.

Yes, which is why I would consider a free upgrade to the GT83 an acceptable solution. I don't see why they opted to use 2x230W to be frank, especially for a potentially power hungry card like the 1080, but as long as it doesn't have the garbage battery boost "feature" then it's an acceptable replacement.

 

A free upgrade to the GT83 would be a disproportional recourse, more appropriate would be MSI fixing the GT80S 980 SLI by sending you a 2x PSU adapter and 2x PSU's, and firmware upgrades to fix the power problem.

I wouldn't spook the fix by demanding 2 x 1080's along with the 2x PSU's

 

Oh, I'm not expecting the 1080s to be free. Just the GT83 upgrade. Especially since they spent a month and a half telling me that updating the EC firmware was entirely out of the question.

 

Ahhh, I doubt MSI will release a 980 SLI version of the GT83, so when you say GT83 I take it as the actual GT83 as it will be released, with 1080 SLI.

Hopefully MSI will take the time to do right by the GT80S 980 SLI owners and retrofit them with the dual PSU adapter, 2x PSU's, and matching firmware to allow full performance.

 

Hmmmm, sorry, but I am amused with all this talk of expectations and upgrades. The previous iterations of the GT80 series met MSI's design and engineering intention. Sorry if it did not meet all of your enthusiast expectations, but really, show me a machine that really does that. I've waited for that machine for many years now, never seen it, and generally that's where the enthusiast begin trying mods. Furthermore, as the tech continually advances, enthusiast desires and expectations only increase. That said, manufacturers never really meet all our expectations, do they? So, I have to laugh a bit when I see the disgruntled expecting 'upgrades' to upcoming tech, in order to win their business. LOL, seriously? I doubt that is going to happen!

With that, I have to wonder how much of an enthusiast are you? Is this your first rodeo? I would assume you purchased wisely from an authorized reseller, and one who has a return policy. In general, it only takes me a few short hours of testing, to know whether a notebook is 'a keeper'..... and therein, if dissatisfied, there is plenty of time to make a return. So what is all this fuss? I knew exactly what I was dealing with in previous iterations, and as a matter of fact, many of us discussed power limitations right here within these forums, BEFORE the notebooks were ever released. (And BTW, a common discussion prior to every release) I think all of us understood bios and EC would have limitations, that there was only so much that could be expected of the battery and under-watt PA, and that the notebook's performance would be little more than the manufacturer advertised. Nit-pick or complain as you may, the GT80 performed as intended, was awesome, but now for me, yesterdays news. There is a new kid on the block.....

I read others saying this new GT83VR, is basically the same as previous GT80's (my SLI-072 still selling for $4,299.). To this I have to disagree somewhat, because I think this iteration will be the most 'enthusiast' oriented that we've seen in a flagship, thus far. Will it be perfect? NO, but again, I challenge anyone to show me that 'perfect' machine. So what will the GT83VR offer over previous models, and why do I want it? When comparing to my previous SLI-072, I find.......

1.) Well of course, there is the pair of those lovely and efficient 1080's..... a given! (Doesn't everyone enjoy a nice pair?)
2.) A much improved and new cooling design, 3 quiet and efficient vortex fans, 15 heat-pipes.
3.) Twice the stock DDR4 system memory
4.) Twice the stock primary PCI-e NVMe storage (3300MB/s reads)
5.) 16GB of the new GDDR5X mem.
6.) A 660W (330W x2) PA (the 460W PA's (230W x2) will be for lessor models supporting 1070 SLI, etc.)

.....and whatever other surprises MSI has in store. Those improvements alone, were enough to prompt me to sell my SLI-072. What's not to like? Also, I've seen the new PA design, and though I cannot say for sure, the input plug to the computer looks the same as the single 330W PA.

 

I never heard back from MSI regarding the option to sell me a PSU adapter for my GT80S. Ill take it as a 'NO' for now. Ill definitely call them up soon and ask. I wonder if the adapter will help me even if I don't change the firmware; from what I hear we are limited by the PSU only and don't know what the firmware allows in the GT80 S, correct?

 

All the parts you mention aren't changes to the core design of the GT80S to make a GT83.

The GT83 is the same everything except for user serviceable parts that could be added to the GT80S 980 SLI

That's why I encourage people to ask for the retro fit of their GT80S with the dual PSU adapter + 2nd Power Supply so they can get the power limitations in their GT80S 980 SLI fixed.

MSI has to know that what they've done to the GT83 1080 SLI to meet power requirements should have been done for the GT80S 980 SLI, but there wasn't time then to do it.

MSI making it right for the GT80S 980 SLI owners would be a big boost to their reputation, and remove the one black mark on the GT80 series history.

MSI also knows that the 1080 SLI upgrades for the GT83 will require this power upgrade as well, so it's gotta be worked out for those upgrades, and it's a small cost but a big gesture to provide the fix to all GT80S 980 SLI owners ahead of the 1080 SLI upgrade.

 

I'd take it as a "maybe", they didn't actually respond to tell you "no".

You need the firmware to make the GT80S able to take in more power, it's been tried already with Clevo 2x PSU adapter and 2 330w PSU's.

I would wait until after the MSI Next Generation announcement, right now noone at MSI corporate will respond to inquiries about new notebooks - or accessories - until they are announced.

But, it's good to get MSI talking about this back at Corporate ahead of the announcement so they know there is this pent up need to fix the GT80S 980 SLI to get the power it needs - just like MSI did for the new GT83

 

The GT80S was 'then', and the GT83VR is 'now', so I wouldn't expect the manufacturer to upgrade to the 'new & improved'. When there is a will, there is always a way. No guarantees, but in general (if demand and interest warrants) someone will develop a better PA set-up with adapters, or/and develop a working EC mod flash. Myself, rather than worrying with this or fussing with the manufacturer, I've simply reserved the new GT83VR..... problem solved. I may have had to sell two other notebooks to do this, but again, problem solved...... so I think anyhow.

 

Not everyone that got the GT80S 980 SLI can afford to lose $ by selling it and getting a new GT83 for even more $$$. Instead of happy people upgrading joyfully, it is unhappy people paying big $$$ hoping MSI doesn't fail again.

Everyone that got the GT80S 980 SLI got shafted by MSI for not providing a power solution then, while now a solution has been worked out - on the same base hardware.

MSI's GT80 series before this hiccup got stellar reviews, now whenever I bring up the GT80 everyone says, aren't they the guys that screwed up and pushed out a top end laptop that needs to use AC *and* it's battery to meet power requirements??

Now at least MSI has a chance to dispel that bad impression, and restore the good name to the GT80 line.

I hope MSI takes advantage of this rare opportunity to set things right, and bring the GT80 series back on top in everyone's mind.

 

I actually don't care much about the power issues and it hasn't affected my experience one bit. I have had no need to overclock or push the limits of this system( 1080p with vsync, come on!). In the future though, when I do go nuts and squeeze it for everything its got, I may want the option to add another psu and burn it alive. I have taken this thing to high limits, but only for the quick bench or two. I just don't see any games coming out that will actually challenge the system. I even played crisis 3 again and my cards stayed around 50% each maxed out. Its overkill. Also, I only game for 20 to 60 minutes at a time, so the battery drain issue wont ever come into play for me.

 

Hmmmm, I really don't see an argument of what folks can afford, as a position to motivate the manufacturer's good graces. You bought a GT80S, it performed as advertised, as designed, and as the manufacturer intended..... and now because a newer improved, more enthusiast oriented unit becomes available, you want your GT80S meet the new products specification? I really don't think this will happen..... I've never seen this. At best, and IF MSI felt generous, they MIGHT consider selling the new PA and offer a working EC flash, but I wouldn't hold my breath. Yes, looking at core components, much is the same as the GT80S, but even with a 1080 component upgrade kit (expensive), I do not believe this will include GT83VR component cooling...... the same heat sinks, heat pipes, fans, due to chassis structuring..... so no, you will not get the same cooling benefit either.

I understand exactly what you are saying, but no, I do not believe a GT83VR, does a GT80S make. Sure, the GT83VR is improved offering us more of what we want (which I believe was the point, and MSI's intent), but it's a stretch to expect they do the same for previous iterations. You say, "I hope MSI takes advantage of this rare opportunity to set things right, and bring the GT80 series back on top in everyone's mind", and I think this is exactly what they are doing, making things more right for the enthusiast market, and bringing the GT83VR to the forefront of everyone's mind. There was nothing wrong with the GT80S, awesome machine, and for it's time, stellar performance at 'stock' settings..... but as soon as enthusiast start to push the limits, the complaints start rolling in. MSI did not "shaft" anyone, it's just enthusiast always set a higher bar. It's an evolutionary process, MSI listens, and now the GT83VR has evolved. You have to commend them at least for that..... many manufacturer's do not even care about the enthusiast market. I've even heard it rumored for this model, the gloves have been taken off..... a much less restricting (don't quote me) bios, vbios, and EC to go with that new PA. BUT guess what? Along with this comes full responsibility of the user for stupidity and misuse. There is a reason for those limitations, and I fully expect to read a significant increase of fragged notebooks, as well as user complaints of uncovered warranty claims. BURN THEM UP IF YOU WANT BOYS, but expect no sympathies, LOL!

Anyhow, we shall see soon, and it's sure to be fun!



@HaloGod2012...... same, same, never a problem with that issue!

 

I wouldn't be saying a word if MSI had indicated ANYWHERE in its product literature that it could only maintain its advertised performance for a limited amount of time. Nobody's saying that just because a new unit came out, we should all get the latest and greatest. I think it's fantastic that MSI listened about power delivery issues and addressed it for the new iteration. I'm not demanding free 1080s either. If I do want an upgrade, I'm fully willing to pay the appropriate price for the new components. The point is that since MSI has refused in the past to resolve this undisclosed limitation, then they can either they admit that they were full of garbage when they repeatedly told me that the hardware couldn't handle increasing the limit to a point where it could run at stock without draining the battery or supply me with a product that can. I'm not in the business of spending thousands for the product of a company that repeatedly lies to me and gives me the runaround for a month and a half, hoping that this time there won't be any undisclosed issues.

 

When the battery boost has been introduced? Which bios for the gt80 (not gt80s)? Anybody knows?

Inviato dal mio ALE-L21 utilizzando Tapatalk

 

You guys are both just too smart for your own good aren't you...

You have a failed GT80S 980 SLI, and are still making excuses for it, even in the face of a solution that would fix that problem which shouldn't have existed in the first place.

...go head and outsmart yourselves out of a fix, but I hope the other owners that do want a fix get one.

I still need to decide whether I get a Clevo PM870DM3 1080 SLI, an MSI GT83 1080 SLI, or an Asus GX800(?) SLI 1080, and Clevo's and MSI's reputation are both in question right now.

MSI's offer of a fix for the GT80S 980 SLI after developing that fix for the follow on GT83 will help swing my purchase in MSI's favor.

Otherwise it's an Asus for me

 

Judging from which quote you chose to use, I'm guessing you didn't read or understand my post HERE. I am still wondering why you kept your GT80, if you were so dissatisfied?

I owned the GT80S since it's release, and it performed flawlessly, never experiencing the issue you describe. When MSI first went to the internal batteries, some questioned a percentage of battery drain, and the MSI Tech explained that under certain conditions and by design, battery power can be used to augment system power requirements. I think for most this was a non-issue. Sorry, but when I read your post, I have to wonder if your approach to addressing a remedy hasn't been counterproductive. What have you done to resolve your issue with MSI? Did you RMA your machine for diagnostics and/or repair?

I can tell you that comments like "full of garbage" and "a company that repeatedly lies" will not promote understanding, and none of us here in the 'Owner's Lounge' can remedy your grievance. You will have to continue your dialogue with MSI. Best of luck!

 

When you say, "You guys", I assume that includes me? Hey hmscott, I did say, "IF MSI felt generous, they MIGHT consider selling the new PA and offer a working EC flash, but I wouldn't hold my breath", LOL! I also said, "Anyhow, we shall see soon, and it's sure to be fun!"

Isn't that at least a little bit hopeful?

Anyhow, I have an idea......you get the Asus or Clevo, and then we can compare one-on-one. That would be super-fun! (at least for me) LOL!

How about it?

(.....I hope he gets the Asus, and I know he'll regret the Clevo)

 

Glad you're on board with the practicality of recompense for MSI

Not quite sure what you meant about "he'll regret the Clevo"... did you mean I'll regret getting it if I get it, or I'll regret not getting it if I get the Asus/MSI?

Besides, I am waiting for all these guys...



...to get their money taken, and then watch and see which laptop is best over all, then I will get that one.

 

Get the Asus.....you know you want it!

 

You just want me to get the Asus 1080 SLI so you can tell me my new laptop is "all wet"

 

Of course the 980s were going to have limitations. Nobody was expecting SLI 980s to be anywhere near the full-fat version found in the P870DM or to be overclockable without power limitations. What I did expect was to be able to have a mere 30W load on the CPU and 120W on each GPU on fully stock settings without the battery draining. I really don't think this is remotely unreasonable, seeing how my P870DM with unlocked EC/VBIOS is capable of drawing more power from the exact same adapter with ZERO issues.

The reason why the issue never came up during the refund window is because I didn't play any demanding games until after it passed. The laptop performed more than adequately on less-demanding titles. I performed benchmarks and tests and everything indicated that the laptop was fine, since the battery doesn't drain enough during short tests to be noticeable.

If you didn't experience the issue, then either you aren't fully loading both GPUs or you have a different EC version. It doesn't matter one iota that MSI said it was by design. They didn't and still do not disclose this information on any product page. I can name several people for whom this is a serious issue, among them @Porter and me. If 1% of all MSI laptops exploded under certain conditions and by design, would you consider this acceptable because it was intended and it only affected a small portion of the customers? You are in no position to dictate how important or unimportant any issue is to other affected users.

Why would I RMA it if they claim the behavior is intended? I spent one and a half months e-mailing back and forth with Michael Vo at MSI support trying to convince them to work out a solution and countless hours performing tests on my laptop to discover its exact limitations. Our discussion was nothing but civil, and they still refused to increase the limit to allow stock settings without battery drain. This was after I even demonstrated that under even heavier load (70W on the CPU), the same amount of power would end up safely being drawn from the AC adapter anyways since the battery drain is limited to around 15W.

 

No one is trying to dictate anything to you. I am merely suggesting an adjustment to your approach. Why RMA? Because no amount of email or phone calls will adequately convey your issue. The manufacturers tech support would need to evaluate and replicate the conditions, and then determine 'if' an issue actually exist..... which is why I mentioned the battery's occasional augmentation of system power. My thinking is perhaps there is a pattern of miscommunication, and the manufacturer believes you are describing 'the norm', by design. Again, what you describe has not been an issue for most. It is not until they have actually diagnosed your system, that they can actually determine if redress is warranted. RMA's are a pain which no one wants to do, but it's a necessary process. I've had to do this many times, and in my experience, MSI has been one of the better manufacturers in dealing with this process/headache. I also know there is ALWAYS two sides to these stories. One can read many post herein, where a member rants and raves about an issue, yet never allowed remedy because they refused to RMA their system. I am not saying this is the case, but I have to wonder..... hasn't the manufacturer suggested you RMA?

As to gaming and testing, I too have spent many hours evaluating the GT80S, which in my case, the system performed flawlessly. Under heavy system load, I did occasionally notice some battery drain to the 80 percentile range, but quickly recharged, never was this problematic, nor was performance affected. Also, you seem to make issue with 'disclosure', which I am not certain was even necessary..... unless of course you are trying to split hairs here. Again in my experience, the GT80S performed as designed and intended, and if you have issue with this, it will have to be addressed with MSI, and an RMA with clear concise conditions would be required on your part. If indeed your unit is deemed flawed (and still within warranty), I'm certain remedy would be in your favor. Also again, prior to it's release and given the notebook's components, most knew and understood power limitations would exist. It was a given! Also, MSI has never to my knowledge, provided a retail product with completely open or unlocked EC and bios.....most manufacturer's do not, nor (and again) given the components, this was entirely expected. Furthermore, the manufacturer is not bound to personal demands of EC modification, and you have to provide a compelling case for them to do so. Again, we are back to RMA. As to the new GT83VR, MSI has risen and evolved to our demands, by providing an adequate PA (unprecedented their history), but even such, it's most likely EC and bios will still have some restriction.....we'll see!

Anyhow, if your unit is flawed, I'm certain you'll receive resolution, but if it's your intent to challenge design, your case will have to be compelling, especially if this is not an issue for most. Believe me when I say I understand your frustration. Even if you RMA to your local tech support, patience is required because the scope of your complaint may have to be elevated to R&D in Taiwan for a final determination. I've been there, done that!

Again, best of luck in your situation..... not certain as you describe this, a winning position, but venting in the NBR 'Owner Lounge' will not bring this matter to satisfaction. Sorry.....and it's also a shame you didn't make this discover within the refund period. I was happy with the GT80S, and I feel comfortable saying the GT83VR will be all the better.

 

Can anyone recommend the best paired memory to get if I was to upgrade my MSI GT80S 6QF Anniversary Edition to 64 GB? (Exact links for GSkill, Crucial, Kingston, Corsair would be nice ) Looking to optimize CL and frequency. (don't want to get the memory only to find I made a face palm mistake.)

need some combo of 4x16M

 

Oooooooo, hmscott, soooooo HOT!

 

Wow, I didn't think of going that direction, I had this in mind:

Origin of the saying 'all wet'
https://english.stackexchange.com/questions/235704/origin-of-the-saying-all-wet

Chaplin & Kipfer, Dictionary of American Slang, third edition (1995), has an even shorter entry, also unsourced:

all wet adj phr fr 1920s Incorrect; wrong. Your idea is all wet, I'm afraid.

 

Wha.....? Without that colostomy bag liquid cooler, you don't think that Asus will run hot? BTW, are you going to get that liquid cooler too?

(You should have known I'd go there, given my earlier 'pair of lovely 1080's' reference.)

Toss that Dictionary of American Slang...... it will get you in trouble, LOL!

 

Asus first 980 single GPU version came in a water cooled version GX700VO that runs on air at lower power. And, later Asus released an air cooled only version G701VO.

The Asus GX800VH is the 980 SLI is water cooled + air cooled model, but I don't know if it's for sale yet, but there is a product page for this and the other models.

So far there isn't a model listed as having 1080 SLI, we just assume it's going to be a further model in the same water-cooled line.

Setting my sights on eventually getting an SLI 1080, but I might initially get a single GPU 1080/1070/1060, as it may take some time to get the 1080 SLI's all out and in the field with results.

First generation aside, the second generation with Optane sounds interesting too.

It's going to be fun watching the releases and seeing the field results.

Looking forward to your GT83VR results postings

 

@Q937,

I was pondering your situation, and the thought occurred to me..... have you tried to ask Svet about this, and if he'll do a mod for you?

Post to him HERE, and he'll reply back to you in PM.

 

I didn't refuse to RMA my system. They didn't even ask me to RMA my system because I clearly described the issue and they confirmed that it is by design. When the laptop uses more than 306W, the EC firmware is coded to start pulling power from the battery for up to around 321W, at which point it starts to pull additional power from the AC adapter. I also understand that many people are more than satisfied with their systems, which is great for them. I have said before that I think that power issues aside, I think this is a fantastic machine. However, I am not, since the reason for my dissatisfaction was not disclosed at any point before or during purchase AND they refused to fully resolve the issue even though I also offered to void my warranty and waive any potential claims for damages in exchange for an unlocked EC since I own two PAs and a combiner box.

If you read any of the posts on the topic on this forum, you would know that throttling occurs beginning at 30%, at which point each GPU is limited to 105W, resulting in 980M-level performance.

Once again, according to MSI nothing is wrong since this is how the power engineers designed the system, so an RMA would solve nothing. They also refused to consider any sort of redress, and even ignored my suggestion to disclose this information on their product specs.

Again, as I stated clearly before, I wasn't expecting a fully-unlocked EC. I knew going in that the 980s were 130W variants instead of the 180W or 200W versions Clevo uses. I was simply expecting my system to run indefinitely at FULLY STOCK settings well under the TDPs of the components.

I agree. But I would say that all of the above is more than a compelling case to do so.

I am not one of those people that demands completely unlocked power settings to extract every ounce of power from my system. I understand that there is a power limit in place for a reason--to make sure that the PA does not get overtaxed. I'm also glad that MSI is listening to their customers, although I'm sure they didn't have any other options regardless given how much power the 1070 and 1080 will consume. But when a product is unable to run at stock settings indefinitely, there should be some mention of this fact somewhere.

Again, I'm not just sitting here posting nasty words on a forum to get MSI's attention. During my attempt to resolve the problem, I already had the issue elevated to R&D after a lengthy e-mail exchange. They were the ones who made the final call to not offer a working solution to the issue. I'm sure they learned from their mistakes and have improved the GT83VR significantly. I'm even considering purchasing one. But if the company behind the product has already demonstrated their unwillingness to work with end users to resolve issues, I would hope you can understand my hesitation to drop another $5K on one of their laptops.

I already tried this too. He replied that it wasn't possible given his current understanding of the GT80S EC firmware. I appreciate you taking the time to think of a solution though.

 

FYI there is a thread on Facebook with MSI commenting on how their new GT83 will allow duel psu connections, a re-badge clevo adapter. It wouldn't hurt to address your concerns regarding the power draw issue, I did as I feel its a completely crooked move not to fix regarding the sheer price.

https://www.facebook.com/gamingmsi/...796554&notif_t=like&notif_id=1471043365647813

 

Who knows if the manufacturer will consider remedy, but I would not say 'crooked'. I also know there are two side of every story. This is certainly not out of the ordinary, and I can think of numerous models (of various manufacturer's) deemed inadequate (by enthusiast) regarding power issues. Inadequate power and cooling, restrictive bios, vbios, EC, and/or drivers, have always been an issues with gaming notebooks. It's been the nature of the beast since conception, and historically, enthusiast have been left to workarounds, power mods, heat sink and fan mods, code mods, etc. In essence, one could say most all gaming notebooks have been flawed by design, in one way or another. None of this is new. I've have had several love/hate relationships with 'gaming' notebooks, especially of the X-Fire/SLI variety..... but here I am, years later, still waiting for that perfect gaming notebook that meets all expectations, and still buying them.

I think the problem here is most of the users did not have the same complaint, and the complainant's notebook was not RMA'ed for evaluation. I gamed many hours, many titles, and the GT80S performed splendidly for me. Even though the individual states nothing is wrong with the unit, and claims a design flaw, and even if he says the manufacturer said so, no amount of email or phone calls will bring remedy. My thought is the unit needs to be RMA'ed, if for no other reason, to establish the claims, and demonstrate the problem. If all else has failed, what can it hurt? Provide a clear and concise case that the manufacturer can replicate. I do not think a favorable outcome could ever be reached without the notebook in the manufacturer's hands. Get an RMA authorization, insist on it, send it in, get it into the manufacturer's hands, then go from there. Without this, even a negotiated outcome is not likely.

I do not see the GT83VR as just 'a fix' for the GT80S. Let's not forget, the GT80 series is a success, and most did not have this complaint. Manufacturer's continually ask what they can do better, what consumers want, and how to drive sales. Generally, consumers want and expect improvements and new features. The GT83VR is just that, the new and improved version, with new design and features to spawn consumer interest. They certainly have my interest, which is precisely why I sold my GT80S..... priced it for quick sale 2 months ago, and cash back in pocket. Sure I lost a bit, but given the time and enjoyment with the GT80S, no biggie..... it was time..... and now I'm vested in my shiny new GT83VR..... arriving SOON! (Ken has already warned me he will play with my new toy before he ships it..... Grrrrrr!) It's gonna be FUN!

Anyhow, I think this dog is being walked in circles.....

As to the dual PA, would you call it a 're-badge Clevo', or one provided by the same PA supplier, as Clevo previously used? Anyhow, rumor is only the GT83VR will have the 660W, and lessor models the 460W. Same applies to GPU's..... 1080's only to the GT83VR, 1070's and 1060's to the lessor SKU's.

 

Product flaws being the norm does not excuse anything at all. I'm not saying that MSI is any worse than any other laptop manufacturer. But if you specifically advertise exact 3DMark scores, you had better make damn sure that the product can maintain them indefinitely. Not just that, but when the battery fails, the product will be completely incapable of meeting the advertised scores.

The reason this discussion is going in circles is because you completely disregard any points that I raise. You keep bringing up an RMA for some reason. An RMA is only useful if a) the product is malfunctioning or not working as intended or b) MSI does not accept the buyer's claim as fact. I have repeatedly said that MSI has already acknowledged that this is intended behavior. They are not denying that this is occurring. I informed them repeatedly of the exact conditions to replicate the battery drain as well as the associated average power draws for each relevant component, and they confirmed that this is by design. There is no misunderstanding between the two parties.

 

Yep, we're still walking this dog in circles......

I am not saying anything should be excused...... just saying that the conditions mentioned earlier, historically have been 'real-world' for enthusiast, and you should know that..... just as I think you should have had an idea what you were getting into, by mere virtue of it's components. I mean, GEE WIZ, those batteries aren't mini-nuke reactors, and the PA spec certainly was not leaving the headroom we'd like. Yes, when the battery fails, it will need to be replaced.... a given, and the battery only has a limited warranty. All spec's were clearly given, and I do not think any enthusiast (least that I knew) felt the battery or PA was sufficient for our expectations..... yet for a majority of users, it would most likely be sufficient. There was much discussion on this prior to the notebook's release, we've seen this time and time again, and historically this has been the status-quo. No excuses, just telling it like it is, nothing new here, and hence why enthusiast resort to mods. Your biggest problem seems to be there isn't a code mod, yet.... so yeah, you are frustrated, you're angry, but guess what.....mods are not always available, never guaranteed, not supported by the manufacturer, or even an option is some cases. Again, these are the risk enthusiast deal with, nothing new here either. Again, spec's were given, and there is something to be said of BUYER BEWARE. As an enthusiast, the clues were there. You are fighting a battle of design, not meeting your personal expectations. And here once again, I have difficulty understanding your discovery, AFTER the refund period.

You seem to think I do not understand your plight, but I do! I have been suggesting you change your approach, because I believe your position is an uphill battle. I feel you have several things going against you here. The specs were clear, Buyer Beware, regardless of reasoning you kept the unit beyond the refund period (BTW, since you kept the unit, how long before you became dissatisfied, and issuing complaint to the manufacturer?), the unit has not been RMA'ed, your attempts at resolution are solely phone or email, the GT80 series has been a success, and a big point here..... the majority of users are not issuing the same complaint, but rather a few enthusiast claiming design flaw, when clearly the specs were made available at the product's offering. Again, Buyer Beware! The manufacturer never claimed the product would sustained a given benchmark score 'indefinitely', and it would be ludicrous to expect they would, especially given the many factors that can affect these scores. They provided a benchmark that the product should achieve, and this was easily surpassed when in enthusiast hands. There was nothing misleading, or anything nefarious going on here. The manufacturer designed a product they felt would have market appeal (it did), promoted it with clear specifications, and I can find no way they misled the consumer. If they did, perhaps then you would have a valid grievance. The buying choices of consumer's, is solely on the consumer. Again, when I purchased the GT80S, I knew exactly what I was buying, knew it's limitations, and I (and many others) do not share your grievance.

Furthermore, I feel there are other things nonproductive here......like pleading your case here in the Owner's Lounge. This is not proper forum, we cannot bring resolution, and many other owner's do not share your grievance. You indicate it is not your intent to berate the manufacturer, but yet in some of your comments, you do. You espouse a long list of finger pointing at the manufacturer, yet WE (who are not in a position to help you) have absolutely no idea, your conversation, the manufacturers conversation, what truly was said, or if there is a lick of truth in your handling of the matter. What we do know (and any sane, reasonable, rational person would), is there is ALWAYS two sides of every story, and this is but one side of the story. Personally, all of this leaves me wondering if your philosophy here, is not 'the squeaky wheel gets all the grease'..... an attempt to gain traction with your argument, with intent to disparage the manufacturer..... as if you believe this process will bring some compliance to your will. I say this because again, this is not proper forum, 'why' rant here, WE cannot resolve this, and you must continue to deal with the manufacturer. Sure, express your grievance here, inform others, but this only need be done once or twice. No need to continue debating the issue at every opportunity. This is YOUR battle, not our battle. There can become a point when it get's a little old, and all heard of the complainant becomes a loud whine.

Some may also find it interesting that your ongoing grievance continues at the dawn of a new model's release. Sure, this new model is improved with new design, as consumer's want and expect, but I don't see anything nefarious here either. Will the new GT83VR meet ALL enthusiast expectations? Probably not, but I certainly see it as a move in the right direction. As related to improvements, did MSI have any other choices? SURE they did! They could have produced another refresh with meaningless new features, or worse yet, abandoned this (historically problematic) niche market altogether. I applaud MSI for their focus toward gamers and enthusiast. I for one, tend to be an early-adopter, but for those concerned with the ability to mod, perhaps wait until the jury is out amongst enthusiast.

I was not disregarding your points. I would not have responded to you at all, if I didn't understand, and didn't have a suggestion...... and the message has been look at the big picture. Looking outward, inward, and from above, including the manufacturer's position, and therein adjust your approach.... and YES, that includes RMA, because nothing will be achieved otherwise. I realize this seems futile to you, but I don't believe you understand the importance here. I'll PM more on this to you in a little while.

Yes, this little doggie is going round n' round, and the current approach is not working. You can continue with this if you like, but eventually likely to become viewed as vendetta trolling..... and I'm moving on to enjoy my new shiny GT83VR.

 

Honestly I do not see how there going to be able to keep up with the 2 generation upgrade-ability with out offering the twin power supply.

 

probably not the 1070 or the 1080, just the 1060

remember that the GT80 is limited by EC to 330w power consumption

 

the 1060 is a downgrade for 980 sli owners...would be pointless! We need the EC unlocked and the adapter

 

keep in mind the locked EC is probably because of motherboard limitation, if you manage to unlock it somehow, you may overload the cpu / mxm power delivery module and pop goes your motherboard

 

if we can currently use 330 watts plus what the battery gives, I don't see why they cant bump us up a little to give us 1070 sli kits. They may even get slightly gimped 1080 sli kits to work

 

probably, but we'll have to stop speculating on what msi will do now

 

Actually the EC does not even let you get to 330W from the power supply before pulling from the battery.

 

Ok this may be a dumb question but...What about the upgradability of the GT80S that I already have can we swap out the GTX-980 and install a GTX-1080 in its place? I thought nVidea would support 3 generations of upgrades. or did I miss something. Seems unfair that I just spent a crap load of money on my TITAN and the GPU is obsolete in about 6 months after I upgraded from 970M to 980 for another $800.

 

MSI is who guaranteed the 2 generations of upgrades, not Nvidia.

Us 980M GT72 owners are really feeling burned by MSI's promise right now. I can't even get a 1060.

Light the torches.

 

They just announced laptops today, give MSI some time to come up with the upgrade kits. The GT72/GT72S/GT80/GT80S are getting Pascal upgrades, and one more generation.

 

I called MSI about four hours ago and talked to customer service they don't know of any upgrades to old system. The guy talked to a tech an it can't be done, something to do with the architecture and power supply or something like that he wasn't sure. But I haven't seen any upgrades for my GT80s on MSI website I had to go to Amazon to get the upgrade from 970M to 980M (aftermarket card). But I guess it's a waiting game for now...I'm not holding my breath

 

Shouldn't there be something we can do like false advertisement suit or something? Thats the reason I bought the Titan because I thought that as new technology comes out in graphic cards I can upgrade so I won't be left behind. At least stay top of the line for a year or two and don't get me started on the new 3 fan cooling system OMG! when we all have been having cooling problems makes me think I should have waited 6 months