No I'm not sure about that in particular but what I do now is 90% of performance issues, stuttering, etc, are caused by this stupid shenanigan from nVIDIA setting everyone to Optimal Power to save battery life.
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Spartan@HIDevolution Company Representative
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Does anyone know why the power button light changes color? Sometimes it's red, other time it's white.
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hmscott, Spartan@HIDevolution and KerberX like this.
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Spartan@HIDevolution Company Representative
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@Spartan So I did try that option in the Nvidia settings and, unfortunately, it did not help. I contacted support a few days ago and after failing to fix the problem, Zoltan suggested I do a clean install of Windows before having the laptop brought back to them. I just did so today and the stuttering persists in all games. Therefore, it looks like I'm looking at a potential hardware/power supply issue. The battery icon rapidly switches between plugged in to battery power, which gives me my suspicion.
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HyperStryker likes this.
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It can give false\fluctuating info regarding ac power availability. Dollars to donuts its that or the module the battery plugs in to.
Give it a try. Got nothing to lose.
Fingers crossed.Last edited: Mar 7, 2020 -
Last edited: Mar 8, 2020Kevin@GenTechPC likes this.
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Kevin@GenTechPC Company Representative
Yeah, it's definitely the AC adapter as this is the exact same issue we have seen most of the time.Donald@Paladin44, HyperStryker and scavengers like this. -
Good luck.HyperStryker and Kevin@GenTechPC like this. -
Sent from my SM-N975U1 using TapatalkKevin@GenTechPC likes this. -
I've been so busy moving around with work that I haven't even had the time to send my laptop in for RMA. If I can just request that a new adapter kit sent to me instead that would be highly ideal.
Unfortunately my battery lost charge before I was able to troubleshoot to a great extent, so all I knew was that the adapters are showing lights on as if they are functioning correctly.Kevin@GenTechPC likes this. -
Kevin@GenTechPC likes this.
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Kevin@GenTechPC Company Representative
https://us.msi.com/page/warrantyHyperStryker likes this. -
I'm going to update my support ticket and see if I can get an adapter kit instead.HyperStryker and Kevin@GenTechPC like this. -
So MSI is cross shipping me a new AC adapter kit. I'll report back once I receive it to make it known if my issue is fixed.
Kevin@GenTechPC likes this. -
Kevin@GenTechPC Company Representative
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Sent from my SM-T860 using Tapatalk -
Does anyone know when the GT76 will be coming with the new GPU's and the sports red color?
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If you meant RTX 20xx Super, is that even a thing? I haven't heard anything about that.
And lastly, a red MSI GT series would make me vomit. -
Get home from work to find the box MSI shipped me. It contains one adapter out of two and not even the port they connect to that actually plugs into the laptop itself.
Understatement to say I am not happy, when I dropped $330 up front, for them to cross ship me a whole new adapter kit. -
Also. $330!!! Are you serious? Exact Chicony replacements can be had from battery-vendor.com. 2 of them for $150.
Damn it something told me to stick with Asus. -
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Problem is some idiot didn't send me the full kit. I just need to call tech support. -
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So last night my father (an engineer and chemist) and I spend the better part of three hours experimenting with my laptop. We too were able to get the laptop to charge and behave normally at times, even with my original PSUs which we thought were faulty. We broke apart the piece that holds the plugs together so we could swap around the three PSUs I now have, to see if one of them was faulty. Nope, we could get power to the PC with combinations of all three.
After much deliberation, we came to the conclusion that the actually issue lies within the component that the PSUs plug into, that plugs into the laptop. There is some unknown variable within that block that causes it to work sometimes but not others.
Of course we won't be able to truly prove this hypothesis until I call MSI and get this to send me that piece as they originally should have.Last edited: Mar 22, 2020HyperStryker likes this. -
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https://www.msi.com/Laptop/GT76-Titan-10SX/Specification
Page up for GT76 Titan 10SG/F.
- 10th gen core i9 (Comet Lake-S unless they’ve gone back to BGA)
- RTX 2070/2080 (will probably launcher with Super?)
- WM490 chipset??? No info about this. No Z desktop chipset like existing models?
- They’ve dropped the DT (because no longer using a desktop chipset?)
Donald@Paladin44, scavengers and Kevin@GenTechPC like this. -
Donald@Paladin44 Retired
"We get to hear from Intel that there would be a total of three 3W 14 nm chipsets — the HM470 with 16 lanes targeted at most mainstream laptops, the QM480 with 20 lanes targeted at businesses and workstations, and the WM490 with 24 lanes targeted at high-end laptops. "Papusan likes this. -
Regarding the coming Msi books with 10th gen Core processors, it's amazing that MSI haven't put it with intels new mem specs who is DDR4-2933
Donald@Paladin44 likes this. -
Donald@Paladin44 likes this.
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Donald@Paladin44 Retired
Until then, we will stay with the current GT76, to the extent there is inventory left...they haven't made any new ones for some time.Guntraitor Sagara, Papusan, Kevin@GenTechPC and 3 others like this. -
I'm about ready to buy a custom GT76 from HID with a de-lidded processor and Grizzly thermal interface material. I'm not a gamer, I do 3D CAD modeling for construction and work in a relatively quiet office. Will this laptop be too loud? I don't want to sound like I have a microwave running on my desk. The laptop shouldn't throttle much...I hope. What do you all think? I'd hate to set the bar lower by getting something slower and quieter.
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Kevin@GenTechPC Company Representative
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https://www.notebookcheck.net/MSI-GT76-9SG-Laptop-Review-The-Titan-of-Gaming-Laptops.425043.0.htmlKevin@GenTechPC likes this. -
Kevin@GenTechPC Company Representative
Papusan likes this. -
Hello guys!
Finaly I became GT76 DT 9SG owner, big thanks to GenTech PC!
I think i have problems with ec firmware and videobios
As I get gt76 i flashed latest bios and ec firmware for my model from msi website:
https://ru.msi.com/Laptop/support/GT76-Titan-DT-9SG#down-bios
https://ru.msi.com/Laptop/support/GT76-Titan-DT-9SG#down-firmware
because I wish to have best compatability with 9900KS
I installed 9900KS but device manager in windows show that discrete videocard have some issues
I made clean windows install
no lan and no wifi drivers -> no windows driver auto update) so I can install them all manualy using recommended drivers from msi website for my model:
https://www.msi.com/Laptop/support/GT76-Titan-DT-9SG#down-driver&Win10 64
before any driver installed windows device manager shows strange message for rtx2080 videocard
it says
"This device runs not propper because Windows cand download nessesary driver for it (Code 31)
Launched driver does not match with videoadapter driver which has been passed POST"
All other devices without drivers has same another message
"There is no installed drivrrs for devie (Code 28)
There is no compatible driver for this device
To find drivers for this device push "Update driver" button"
I installed all drivers for all devices. I rebooted each time when nessesary. The last driver was videocard driver for rtx2080.
Driver installation passes good no problems but rtx2080 cant run.
After driver installation it has another message in device manager:
" The Windows system stopped this device as it reported a problem (Code 43)"
I checked videocard status by GPU-Z
I cant see bios version in GPU-Z, even UEFI box is not checked
Then I checked by msi tool called MSI HELP DESK
it shows EC version: N/A
and its report txt file shows EC version: N/A and VBIOS Version: N/A
contunue with next post as maximum 5 attachemts allowedLast edited: Apr 12, 2020Kevin@GenTechPC likes this. -
Change BIOS to UEFI, create install pen using Rufus and make sure you select UEFI on rufus as well, reinstall windows.
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txt report from MSI HELP DESK
As I can see there are problems with videocard bios and EC firmware
but I can see in bios their versions and their flash processes good with no problems
Anyway I tried to reflash them with no new results
There are only one bios and one ec firmware on msi website so I have no alternatives to try out
Also I tried to return 9700K - it does not help.
Does somebody have same issues?
I dont see any solutionAttached Files:
Last edited: Apr 12, 2020 -
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Kevin@GenTechPC Company Representative
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gpu is soldered on the mainboard
I am sure the problem is in EC firmware
seems like it flashes videocard bios too and its videocard bios is bad
because msi help desk tool shows videocard as rtx2080 0gb ram
and gpu z shows memory size 0 and many other parameters cant be detected
Last edited: Apr 12, 2020Kevin@GenTechPC likes this. -
Kevin@GenTechPC Company Representative
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Kevin@GenTechPC Company Representative
And you said you put the original CPU back and problem persisted, right?
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