The Official MSI GT76 Titan Owners and Discussions Lounge

yes problem is not in cpu
it looks like driver recognizes 2080 videocard and installed without problems
but something (wrong videocard bios) does not allows videocard to run with driver and even detect its own memory

 

Remove Intel driver, and Nvidia driver and reload them?

 

It was the first i tried
clean uninstall and reinstall drivers
after that i decided to make clean windows install

as you can see in gpu-z it does not recognizes videocard bios version
i think the problem is on that side

 

hey guys....
My gt76 power light its always ember. isnt it supposed to go white when im on my desktop or unplugged and in power saving mode?

Is there a setting for this? I think ember means 2080 gpu is in use and white means intel gpu is in use correct?

 

That does look like a GPU problem, first it's not white light, and second dGPU isn't active.
Also, because you have that code error in the device manager.

Check device manager, make sure none of your display adapters have errors. Also, make sure you have Intel graphics drivers installed correctly as well as Nvidia driver.

 

checked all that... it all seems normal. but led remains amber only

 

by the way MSI released a bios a few weeks ago.. no release notes.

do you guys know what this bios fixed or changed? bios verion is E17H1IMS.10C

 

Check your Nvidia Control Panel by right-clicking on your desktop. In it, see if your preferred graphics processor is set to only Nvidia. If it is, then set it back to auto-select. If that does not solve the issue, then try and go into the top menu labeled "Desktop" and enable "Display GPU Activity Icon in Notification Area." Then, in your taskbar/status icon area, you will find a small green or gray square. If it is green, then something is utilizing the Nvidia GPU; it will be gray otherwise. If you click on the icon, then it will open up and show you any applications that are using it. To check to see if either of these work, make sure you are not in the control panel. Note that if you have an external monitor plugged into a display port, then it will keep the Nvidia GPU active as it is directly wired there.

Usually MSI posts release notes within the downloads themselves (IIRC in a txt file). They probably added some security/stability fixes and possibly tweaked some features (i.e. RAID support).

 

Forgot to tell ya of an update regarding my laptop! Today, Juan told me that MSI told him that my issues (along with another customer's, whom I talked with on Reddit) were supposedly due to a bad batch of the Y-splitters or combo boxes. Additionally, the issue was sporadic so that is why it took them so long. So, it seems you and your father's conclusion was right!

MSI is shipping them the laptop this week, so I can hope to get it by the end of this week, or next week. The sooner the better, as I cannot wait to get back to playing games on it!

 

I remember reading the notes and thinking it was inconsequential. I've stayed on whichever BIOS came with the laptop. If nothing's broken, definitely don't try to fix anything.

 

I freaking told them it was the splitter, but they wouldn't send me a new one after they messed up the initial replacement shipment.

MSI has my laptop, I really hope they fast track testing it with a new splitter so I can get it back sooner than later.

I miss gaming too. My backup laptop is a GL62 that has an i5-7300HQ and GTX 1050, but it's hard to play more than indies on this thing when I'm so used to high framerate gameplay. I'm not the medium settings at 30fps kind of gamer.

 

Do you guys know how to control fans other than msi dragon center?

I want to overclock cpu in bios and gpu in msi afterburner. problem is that as soon as dragon center loads up it overwrites bios and msi after burner. The only reason I still have dragon center is because of fan control.

 

Look up for a piece of software from MSI called Silent Option. I don't have a download link handy, but it worked on my GT76.

Sent from my SM-N975U1 using Tapatalk

 

Really??? I saw that and download it but it said device not supported. Maybe there is a new version?
Can you see if you can locate it for me?

that would be awesome! that way I can get rid of Cancer Dragon center

 

You want the skylake version, which was released as a beta.
The one you may have found was probably for haswell chips.

 

So I got an email last night, saying my RMA was resolved, with a tracking number and an estimated delivery of tomorrow the 16th. Given that they just checked the laptop in to the RMA department on last Thursday, I think it safe to say they quickly determined the issue was the same as yours and what I had already figured.

One good thing about UPS being restricted is that MSI is doing FedEx 2 day on everything, instead of their usually UPS Ground.

I freaking can't wait to have my 76 back.

 

The other day I was lookin at HWinfo64 under the battery section and noticed my battery wear level was 31%.... I was thinking this could be some type of glitch on a 3 month old laptop couldn't be possible so I Checked Aida64 and it showed the same.

Whats your battery wear level? mine seems to be wearing extremely prematurely if the reading is accurate

 

That's great news! It's nice that you had a lot faster turnaround time than I did (about a month now). Hopefully MSI shipped my laptop out on Monday so it'd arrive to HID today. If that's so, then hopefully they can get it shipped out to the FedEx office soon so I can enjoy it by this weekend!

The battery wear level readings from them are pretty inaccurate IIRC. If you've set a battery charge limit in Dragon Center, for example, to 80%, then those programs would show a large % degradation. I'd just ignore it unless you have the battery charging to 100% and is fully calibrated.

Sent from my SM-N975U1 using Tapatalk

 

Hello everybody,

I recently bought the MSI GT76 at Gentech PC, but i've been having issues with it since the start. Gentech has tried to help me with troubleshooting, but i haven't really had an improvement in my situation, Sending it in for repair would be my last resort, but i think it's a software issue.

The main issues are:
When putting the computer into sleep mode, it won't wake up. I can press anything that i want but nothing happens the computer will stay in sleep mode. I have to shut the computer off by holding the power button down and then turn it back on.

When shutting the computer down through windows: start-power-shutdown. It won't fully shut down. The screen goes black and the computer keeps running as if it's stuck finishing the shutdown.

All games run below 40 frames on turbo/sport and battery mode on high performance or ultimate performance. It goes up to 70 to 80 frames when forcing realtime priority through task manager

I have already done a clean reinstall of windows 10 and all drivers, because i accidentally did a CMOS reset. I have tried adjusting settings in intel graphic center, nvidia control center and the windows power management tools.
I haven't checked the bios update yet, but will be checking this later today. I will also be doing a full hardware test on the computer on monday to see if it's a hardware issue

Anybody have some advice on this issue?

MSI GT76 TITAN DT-090
Fujipoly Extreme Thermal Pads
1920x1080 240hrz
nVidia GeForce RTX2080 8GB GDDR6 with IC Diamond
9th Gen Intel Core i7-9700K 3.6GHz~4.9GHz, 12MB 8-Core, 8 GT/s 14nm 95w with IC Diamond
RAM 64GB DDR4 3200Mhz G.Skill CL18 Dual-Channel 16G X 4
Raid 0 2x 1TB WD Black NVMe PCIe Gen-3 4X Lanes 32Gb/s
2TB Seagate SSHD FireCuda Hybrid Drive

 

What have you done so far? Have you done a factory reset or a clean reinstall?

 

Hi Kevin,

I was the idiot that did a CMOS reset and broke the raid configuration on the laptop. After setting the raid configuration back i had to reinstall a clean windows and had to manually reinstall all the drivers. The issues were there before and after the reinstall

 

What drivers did you use? Latest version directly from Intel & Nvidia? Or MSI?
How about BIOS & EC update?

 

I have not updated the BIOS and EC, i got the drivers from the MSI website and afterwards updated them using the intel and nvidia tools. Intel update manager and nvidia geforce experience.

 

My HDMI output has just stopped working and I can't get the MSI page to load to try to get the driver to reinstall. Nvidia has one, but they say "your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website. NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook." As you can see in the screen shot, the computer thinks it's sending video to an external 4k monitor, but the TV doesn't pick it up. I have no problem using another computer with the same HDMI cable and TV. Any suggestions would be greatly appreciated.

 

I cant seem to break the 25k barrier.... your thoughts?

has anyone here gotten over 25k with this machine? I know Alienware 51m does go over 25k


https://www.3dmark.com/3dm/45941269

 

Your graphics score is too low. It should be 31k or more.

 

I think 31k is on the extreme side. Doable but very rare on 2080 on a laptop. I might be wrong but looked at the scores for 3d mark and 31k is pretty rare

 

Very rare for 150w laptop 2080s. Within reach for 200w laptop 2080s.

Try pushing your overclock more.

 

I am already at my limits. Core +130 memory +10000 - actual on core 2000-2050 memory 8000
memory i got a little bit more room but core its all it gives.

Unless there is a way to raise the TDP. I wish this laptop had 225 watt power limit. The thermals can handle that. I have never seen my gpu hit 75c (with custom fan profile but still great temps.

 

That's strange. Those overclocks are ok but your performance doesn't reflect that.

 

I think the integrated RTx 2080 is not as fast as MXM Stand alone 2080s Clocks per clocks.

 

Right, I just remembered. Connect your GT76 to an external monitor then run the benchmark.

 

Does that makes a difference??

Does it matter if i use HDMI or Mini Display Port

 

Yes it does make a difference due to Optimus. The HDMI and miniDP are connected directly to the GPU, bypassing Optimus and the iGPU. This reduces the overhead introduced by that, thereby increasing performance.

Sent from my SM-N975U1 using Tapatalk

 

Going to try that tonight

 

By the way I found the Silent option for the Skylake version and it works with the GT76- Thanks for that... got rid of Dragon Center

 

There’s no difference. MXM GPUs are still BGA’d to a daughter board.

 

We are losing ~10% performance to Optimus at 1080p, less at higher resolutions. That's why @ Juang1985 is at 28.5k instead of the 31k GPU score of the 51M or Clevo. Do the math, it's almost exact.

In actual gaming that isn't always the case, but it can be.

 

Oh yeah, I forgot to mention that you'll need to disable the laptop display (change to external monitor only in Windows) and potentially reboot (I had issues in games until I did, not sure if it's fixed). Otherwise, you'll still be bogged down by Optimus.

Good to hear! Glad I could help!

Sent from my SM-N975U1 using Tapatalk

 

Is there anyone that has more information for me about this?

 

I actually had the same issue.

I managed to fix it by using a Windows 10 recovery USB (from hidevolution). I just reinstalled Windows.

Also for frame issues make sure the power cable isn't slacking on the port. Because it would sometimes not detect that it's been plugged in. This probably activities Optimus and decrease your fps severely temporary until the power is connected again. It also messes up your ESC key because of the pressure. I posted a video earlier in this forum post showing the button being too sensitive.

Sent from my Pixel 3 using Tapatalk

 

The 51m does not have optimus. I don't OC much so my score is around 24500 but when I hook up my external monitor which bypasses optimus, I get a little over 25700.

EDIT:
Sorry, this was already mentioned

 

Ok owners of the DT 9SF or DT 9SG. I installed the 10c bios and while everything is running fine the shutdown time is much much longer. Anyone having the same or similar problem?
Also, does MSI still have bios 10a (E17H1IMS.10A) available that you know of?

 

Does anyone else is having problems with samba shares? I'm not sure if it's hardware related (seems unlikely) or OS/driver related (though I reinstalled network drivers). Whenever I try to access a share I get this message, even for "\\localhost" path. Don't remember if that was like this when I just bought it.

 

Check the Advanced Sharing Options, see below link.
https://superuser.com/questions/269281/unable-to-connect-a-wndows-7-pc-to-a-windows-7-share-anymore

 

Nah, tried that already. I must say answer by "csrowell" ( https://superuser.com/a/1391935) helped me to an extent. I can open localhost now but not any other share. Well, at least it's not hardware and/or driver.

Edit: I can now, had to reboot. Thanks for pointing me out. I definitely saw this fix before but didn't tried for some reason. I had ",Dokan2" value in that registry key. Dokany is a virtual file system driver I use for some of my projects so I have it installed. I'll report this one to the devs.

 

Have any of you notice battery level fluctuating? Usually changes after you run the notebook on battery for a while then re charge it again.

I have seen my wear level go from 2% to 20% then back to 2%.

Anyone else experiencing this? this battery is brand new.

can someone check for me?

Thanks

 

Yeah windows battery calibration is ****y.

If you stay at a certain charge level for some time it will think that the battery can only reach that charge and set it as the new 100%. Then when you switch the laptop off and the battery charges to the actual 100% windows will recalibrate again.

 

Hi Guys, could anyone with a gt76 9sf tell me the max TDP of their RTX2070 (GPU power in HWinfo) ?
On my ge75 it's locked at 115w, so if it's higher on yours, I'll glady take your vbios

 

Guys what urs gpu temps at 2080 model ?no LM. Just repaste.at turbo mode or similar clock speeds.