The Official MSI GT62VR Owners and Discussions Lounge

Has anyone patched their system with Intel ME FW update tool? MSI has just released it for the 6th gen while 7th gen had it a week earlier, anyone?

 

Yep I have.

 

All good? Did you also update to latest BIOS?

 

Seems good so far, and yep already had the latest for awhile (.116)

 

There is one thing i haven't tried and it's to disable BIOS fastboot. Have you?

Btw i have updated my BIOS to latest so that i can patch the Intel ME FW, do you know if you also need to update the EC firmware? (The update guide doesn't mention it)
I haven't had issues with it so i would rather keep it on factory version.

 

I have noticed something really weird. After the BIOS update my power limits have changed to 200W for turbo boost and the short window went down to 0.250 seconds, i've reset my bios to defaults already, i don't understand, anyone else had the same issue? Use Intel XTU to check your power limits btw.

Of course since i remember what were my values before that i changed it back to 45W and 56,2W and moved the time window up to 28 seconds.

 

The ODM/OEM’s can change power settings in new firmware without a notice. They do this due what they think is best. Not what you want!! They do the same also for fan profiles. Pretty common. Changes like this is done from what they can see from tech support reports on several computers afterwards.

 

Yeah i do understand that, my old HP for example was running hotter after one of these updates because morons were moaning for the loudness. I would like to understand if other users also noticed this or it's an isolated issue to me where maybe i did something wrong.

 

my gt62vr is overheating, When i play a game it just gets to 214 degrees (Fahrenheit) and just shuts off, i have the latest bios too, i called msi and they told me to update it... anyone else having this problem??

also: i cleaned my pc like 5 times, its still overheating.

 

use a custom fan profile using MSI Dragon Center or MSI Silent Option

 

i did, its still doing it

 

How old is it?

Is it still under warranty?

Have you re-pasted it?

 

Yes its still under warranty, and its about 6 months old

im sending it in tommorow, i just wanted too see if there was something else i could do before i send it in

 

Where did you buy it?

Are the fans working?

 

I hope it's not another one with heatsink issues otherwise you better ask for a new one. Since you are sending it in you could ask to the support to have a look at the cooling system and see if they can replace it. By the way what's your ambient temperature? And does the GPU get too hot or also the CPU?

 

gpu gets WAY too hot and so does the cpu, if you want i can send a screenshot of the min and max of the gpu temp

 

I bought it from the msi website, and the fans are working, i can hear them.

 

MSI does not sell direct to users from their website. Who is your reseller?

Did you ever re-paste it?

Do you have the fans running on Max by clicking on the Turbo Fan button?

 

1st of all what do you mean by "re-paste"

2nd of all i actually dont know where i got it from, got it from my granddad as a makeup present because the computer he bought for me last christmas broke, im pretty sure it was from amazon tho

also what turbo fan button?

 

You said you cleaned it like 5 times...what do you mean by clean it? Exactly what did you do to clean it?

Read your Quick Start Guide...or just look for the 3rd button to the left of your power on/off button with the fan icon just above it...punch it and you will hear your fans ramp up.

Then...download the manual at https://www.msi.com/Laptop/support/GT62VR-6RE-Dominator-Pro#down-manual. Read it

 

I used compressed air to clean it, and i actually did it around like 3 times i just said 5 because 3 rounds up to 5 lol

anyways, imma click it and just hope my pc doesnt explode, if i dont respond blame the guy above me
\
edit: honestly thank you guys, for a forum you guys are really nice <3

2nd edit: if i were to factory reset it would that fix the problem? im thinking its like a hidden software

 

wow, i did it and i tried playing a game, it didnt even get hot but it just started lagging REALLY HARD

 

Blowing compressed air 5 times over and over again isn't gonna help the situation, you need to repaste the GPU with IC Diamond as your thermal paste is probably not that good

 

Are the drivers updated? Windows is on latest version?

 

windows is on latest version, and how do i check my drivers? i forgot

 

You can use geforce experience to check that or simply right click your mouse on the desktop and open the nvidia panel and check it from there.

 

drivers are updated, there is a "game ready driver" update, if i install that and it works, i swear to god you are my best friend

 

I'm having issues with the gpu fan. About 4 weeks ago it was making a grinding noise so I ordered a replacement. Now the new fan is doing the same thing. Dragon center reports it's going from about 400rpm to 1200rpm over and over.

Why is this happening, you think?


Sent from my iPad using Tapatalk Pro

 

Has anyone noticed almost ALL of these GPU fan reports started within a 2 month time frame? Literally 90% of them?

Are you using the windows Fall Creator's Update, or did you update windows to any "minor" other updates?

Open the laptop and check the YELLOW CABLE on the fan. Someone said that if this cable is damaged, the EC cannot detect the RPM, then will spin the fan up and down repeatedly in an attempt to detect it. But eventually it stops working.

 

Interesting, yes I am using fall creators update. It automatically installs any other updates.

What is the significance of the yellow cable?


Sent from my iPad using Tapatalk Pro

 

Edited in last post. Someone had a physically damaged yellow cable and their fan sped up and down the same way.
It sounds a lot like these failures are because of the cables getting damaged somehow, rather than the motors not working.
Someone would have to take a "dead" fan (which won't spin up at all) and jury rig or splice it it to a 5v power source (preferably one with a fan speed adjuster) on another part of the wire and see if it works that way. It could be any part of the fan cable, including the connector, that is failing. I HIGHLY doubt it's the motor.

black is ground. red is +5v. Yellow is RPM. (at least AFAIK).

 

I checked my cables on the fan - all are in perfect condition.

As an FYI, when I put Dragon Center to "Cooler Boost" the fan seems to keep pace with the CPU fan at 3500-4000rpm and does not sound odd at all. Both fans sound the same in that mode. As soon as I switch it back to "Auto" the GPU fan starts making grinding noises again and keeps going up and down in RPMs while the CPU stays pretty much around the same number (1150rpm, or so).

Should I flash the BIOS? I haven't tried that yet.

 

If the GPU is making 'grinding' noise, it means the spindle needs to be cleaned and opened up because there is resistance from no grease or hair/dust buildup. Or some sort of imbalance or mechanical problem. But usually this will also cause noise at max fan speed and lower max RPM as well (seen this with ball bearing desktop fans).

If there is no grinding noise at all and only the fan speed up and speed down, then its a problem with the RPM sensor.
There is a youtube disassembly guide on how to open up and clean laptop brushless DC fans. But this can only be done if there is a small washer ring that can be popped off the spindle. Some fans were not able to be disassembled though.

 

Well, I'd guess mechanical problem since it's a brand new fan. I guess I'll get another one.

 

A lot of problems with the fans on MSI. Ask for replacement.

 

I have the same problem with extraneous fan noise, similar to friction. This has nothing to do with Windows, programs and firmware. This is a massive ( reject, defect) of fans in new laptops, most likely associated with defective bearings. I ( dismantle, demount) the fans and bearings many times, but it was not a result of any results. I bought other bearings of Chinese products and made a replacement. But they sounded even worse. I think they can do nothing more. Only completely replace with new ones. But I'm assuming that both new ones can have this ( reject, defect) . This is the fault of the fan manufacturer. They should be able to make quiet fans for laptops at a price of 1500 - 2500 $

 

Are you sure there isn't any cable touching the fan?

 

sorry for my " google translate" english, there may be mistake in my words

 

you no speak Americano bro?

 

no wires, and no foreign objects there.
The sound comes from 1. The bearings themselves, and maybe from 2. The fan's touching the body or the magnet. In the 2nd I'm unsure. But in general the problem is an imperfect design of the fan that can not be quiet. This is not an isolated case, it is a massive defect (many laptops out of the box) A series of defective fans.

 

no Bro. I'm from Ukraine, but I'm trying

 

was the laptop like this since you bought it or did this just happening recently?

 

Ya uchilsya v Odesse 15 let nazad brat. no ya jil tam tolka 8 mesetsov pa etamy ya tolka znayo prastiyie slava parooski

 

Yes, this defect was on the day of buy, the new laptop

 

Prochitayte etot post pajalucta. Pamemo neto reshineye no ya nadeos shto ya ne prav = http://forum.notebookreview.com/thr...cussions-lounge.793857/page-149#post-10373018

 

cool, brother ( Kruto, Zemlyak )

 

you mean this message ?
( " That's great to hear. Yeah no turbofan. Only figured out what that button was yesterday It makes it sound like a vacuum cleaner. And that's probably another reason I shouldn't look at getting any other laptop because this thing is WHISPER quiet even when gaming. I seriously don't hear it, headphones or not. I didn't realize how annoying loud fans are until I pressed that turbo button. Cool to have the option but would be horrible if my laptop was always like that (like maybe the Razer Blade or Alienware). ") ...?
I did not quite understand

 

The aavid fans on the GT62 and it's white brand cousins are pure garbage. There's no software that's going to cause the fan to fail unless Windows is magically causing the power supply over volt the fans. The controller software just changes the pwm frequency to ramp the fans up, there's not much mystery to it. Even if it went full bore the fan should just run at it's top RPM, which it should be designed to do.

If installing a new fan fixes the problem (happened to me, fan failed outright) then the fan is broken. Probably some cheap component on the fans controller is under spec or low quality. So many failures.

 

I had this problem as well. grinded from 600 to 1800 rpm
However, the new fan solves the problem for me.

 

Check the housing and make sure it's not too tight.