The Official MSI GT62VR Owners and Discussions Lounge

Thanks Jelen. I am on a clean windows install now without any Bloatware and still facing the same problem.

Below is a video recording of in game statistics plus links to 3DMark Scores. GPU load in all games is 50%-75% while clock reaches 1900Mhz, avg 1700Mhz.
I am planning to try a new power adapter yet it costs more than $200 so i got a multimeter to measure mine for any discrepancies.

If anyone knows how to reset the motherboard circuitry without opening the case please let me know. What chipset drivers are you guys using?

Ryse Son of Rome: Notice the fps cap limit @64fps. When I move around it dips to 30fps even 10fps minimum. In BF3 it dropped from steady 150fps to a max of 100fps, dipping to 80fps.


Firestrike Score:
https://www.3dmark.com/3dm/23367665

Sky Diver Score:
https://www.3dmark.com/3dm/23370370

Cloud Gate Score:
https://www.3dmark.com/3dm/23368616

Cinebench R15 Scores:

 

Which type of panel this unit has?

https://www.amazon.com/MSI-GT62VR-Dominator-240-Powerful-i7-7700HQ/dp/B01NCQHZGC/

Thanks.

 

If i'm not mistaken every GT62VR should have an LG Philips LP156WF6 (LGD046F) panel.

 

If you are asking whether it is TN or IPS, it's using one of the IPS-like display technologies - so it's not TN

"Display: 15.6" Full HD | Full HD eDP IPS-Level 1920x1080"

It's also G-sync, that's the configuration box selected for that model:

Style: G-Sync Display | GTX 1060

So it's also likely 60hz, not 120hz, as the 120hz is currently only (mostly?) TN panels.

Also, the 15.6" panels haven't historically been able to OC much past 63hz at most, whereas the IPS like 17.3" panels will often OC to 100hz.

The MSI product specification page for that model confirms that Amazon listing info, always a good thing to check before ordering, sometimes vendors copy / paste the wrong info

https://us.msi.com/Laptop/GT62VR-DOMINATOR-7th-Gen-GTX-1060/Specification

$1599 looks like the "locked in price" right now for that model:
https://www.google.com/shopping/product/18368849403959676397?q=MSI GT62VR Dominator-240&rlz=1C1CHNY_enUS714US714&biw=1223&bih=649&prds=hsecnline,paur:ClkAsKraXzVzzfG0177gH8tvSz_Jvf_RiPTMgun2Ji0m4GxYzYyWhEmxRqKSLk8dcDUHf68Q8B0ORDauiHPI6VHI_fPz72Dq-gFzlluZY3H3L-o1TYKrNULldxIZAFPVH70yaudk9gBXyeJZ499lN2AdPBbqUw,scoring&sa=X&ved=0ahUKEwiTnIzdrMnXAhXJxVQKHc9UClkQ2SsIGA

Good luck with your new laptop!

 

I would really appreciate it if an owner of an MSI GT62VR with GTX1070 can let us know if the "Power Limit" flag shows up on their OSD while gaming for 5 minutes straight, even it happens briefly. This would help me A LOT in narrowing down the causes of my problem. You can use MSI Afterburner monitor for this purpose.

 

GTX 1070 will always hit the power limit. 115W TDP is not enough for stock clocks. With stock clocks and the automatic overclocking (boost 2), a 1070 can draw up to 230W, if the power limit is removed. With boost 2 (automatic overclocking) disabled (meaning only boost 1 clocks (200 mhz) are in effect), plus a 225 mhz overclock on the core (this increases both base and boost 1 clocks), the 1070 can draw around 160W (the 8A vbios (gsync; I do not know if this vbios can be used on non gsync cards however) disables boost 2 clocks, in case you're wondering how I know the power draw. Some faulty older MSI 1070 revisions had problems with voltage steps past 0.950v in hardware (bad components) which is why that vbios was released. Some people even with fully working cards preferred using the 8A Vbios due to more stable frametimes (since the boost 2 clocks on the stock vbios would throttle like hell anyway; you would only see benefit from them in very old games and benchmarks).

The power limit issue has been a sore point from Ngreedia for a lot of users, including users with founders edition desktop cards (that use the 151W-170W TDP range). Especially since the cards are capable of going much higher. The MSI cards (and the Clevo cards) are capable of handling MUCH higher TDP than the stock 115W, without any risk of damage to the card, via the Pascal bios editor and a hardware flash programmer (required). 151W-170W TDP range is completely safe. The Gecube cards were known to die at higher TDP, however. The Eurocomm MXM 3.0 1070 cards cannot handle what the MSI/Clevo 1070 cards can (one user who modded his Eurocomm card killed it)

 

Thanks bunch @Falkentyne.

So if the Power Limit flag pops up for a split second frequently while gaming on an msi gt62vr i should consider it normal?

You can see it here after I move the mouse around:

 

Yes that's expected.
I get the power limit even on a 195W TDP 1070 (and that's hardware modded).
Usually you will see the power limit flag much more often, but your slower CPU (compared to K and HK processors) keeps the video card from pushing full frames, so you get it less often since the videocard is waiting for the CPU a lot more often on HQ processors.

 

@Falkentyne Understood. Many many thanks for clearing this out of my way. Do you have any expalanation as to why the framerate is capped at 64fps in the video above (used to be around 100fps) and when i move the mouse around it dips to unprecendented low levels? Used to run this game at a steady 80fps-100fps.

 

Sorry I can't help with fps problems like that.

 

Could be the fact you're running the game in windowed mode. I had the same fps cap when some of my games (like gta v) started running windowed. Press Alt + Enter to run it in fullscreen mode.

 

Clean install, you mean Win 10 Creators Fall Fail Update? Your Cinebench R15 is very low for 6700hq. And this even without bloat. Tested with High performance instead of Fall Creators Balanced performance?

 

Yup, this could be the issue. Window mode caps the framerate like that.

 

Check if you have GFE too. Also, if you are on windows 10, disable the gamebar.

 

Hi, totally new gamer here (i.e buying my first gaming machine, GT62)

1. I wanted to ask that is it necessary for me to benchmark my new and unpacked GT62? By reading a lot of forums i feel "Heaven benchmark" seems the most realistic (giving the kind of load that you can expect during actual gaming), do i really have to do all that?
2. If yes, then how long am i supposed to run Heaven soft?

@hmscott ?

 

Can we safely use a 330Watt power adapter (output: 19.5V, 16.9A) instead of the stock 230watt adapter (output: 19.5V, 11.8A) with the MSI GT62VR (GTX1070)? Did anyone of the owners try it? If yes did you need to use any additional converters or adapters with it? Did you notice any change in performance and benchmarks?

Spoiler: 330 Watt Adapter

 

If the power adapter output same voltage and use same connector, Just try it. Nothing wrong will happen. Even +-5% more or less voltage shouldnt make the big difference. But you will not gain much from stronger psu. As MSI hardlock max wattage vs. what graphics used.

 

Both have same voltage output (19.5V) but the larger one has 16.9A current output instead of 11.8A. Owners who tried a 330 watt power adapter kindly share your experience. (Did it improve performance? Did it damage anything?)

 

As the power input is regulated by the EC I'd say no improving, no damage.

 

Zero benefit whatsoever to 99% of users.

Does the chassis use the Delta or Chicony PSU? I don't know about the GT62VR but at least some versions of the GT72VR used the Chicony PSU which has a single hole and pin (I believe at a right angle). The Delta has a 4 pin connector and won't fit on those.

If units use the 4 pin connector on the 230W unit, the 330W Delta won't do anything for you. The EC has a 230W power cap. Exceeding this is only possible by TDP modding the video card. This will cause the EC to limit the CPU to either 25W or 800 mhz. The HQ CPU is capped at 45W anyway after short power burst limit.

You also have hybrid battery system. Battery drain will be extreme at 220W power draw, about 10%/hour. Bigger AC adapter will do nothing to stop this.

You can prevent the 25W throttle by changing EC RAM register E3 to an invalid value (like 00 or FF). This will keep 45W at all times. Useless unless you are TDP modding the video card to >150W. Then you need the 330W PSU to avoid tripping the AC adapter because the 230W will shut down. Changing EC RAM register E3 will not prevent the hybrid drain. Only in a 330W ID configuration for the mainboard will it prevent hybrid drain lower than 240W of power, but this doesn't exist on the GT62VR or GT72VR, only on GT73 and GT75.

 

I have never seen my battery draining at max load in-game. The GT62VR doesn't suffer from that because it doesn't use the hybrid system of GT73VR and other laptops. The only safe thing i'd suggest to do is try to undervolt the CPU but you won't get much difference, however a lower CPU temperature won't hurt and wattage consumption from CPU will also decrease.

 

@macmyc
Same here, the battery is charging even when gaming. UV decreased my CPU temps by ~7-10*C

 

What PSU do you have? 180W or 230W?

I looked at your specs. You can't even draw the max load on this laptop.

 

Same, never noticed my battery draining at max load. PSU is 230W OEM.

 

This!!

 

Ye probably that is the case with the 45W cpu limit.

 

Every GT62VR like mine should have 230W PSU, so yeah, we don't hit that limit probably.

Yup that's a good temp drop, i keep my fans on lower rpm thanks to that =)

 

Yes, it's a good GPU and CPU basic test to see temps at load and it's fun to run, along with their Valley and new Superposition benchmarks.

You'll want to run a few different things, checking for temps and stability.

Prime95 stress the CPU most, especially the small fft test, and as long as you keep it short, like 5-10 minutes it's not too much load, but I wouldn't run it for hours like some people do.

The Prime95 will usually ramp up faster than the Auto Fans can react to speed up the fans and cool down adequately - below thermal throttling - so keep that in mind and don't panic if you see "red" in hwinfo64 during the first few seconds, after temps drop down from full fan speed you can click the "reset" button on the hwinfo64 monitoring dialog and it will start readings over from that point, and you shouldn't see thermal throttling again.

prime95 is also a good test to run for initial tuning of the undervolt, to make sure you are stable. Start at say -100mV and you should be stable - most current CPU's will undervolt that much, then increase the undervolt -10mV at a time until you crash. Then back off +5mV and test again.

Once you are prime95 stable, run other less strenuous benchmarks like OCCT, XTU's Stress test, for longer, say 15 minutes and if you are stable, then start gaming

After you are sure load testing is stable with your undervolt setting, let the laptop sit for 30-60 minutes idle - close all apps and background things (systray apps), and if it doesn't crash you're ok, if as the voltage drops lower and lower during idle, if it drops too low and blue screens / crashes, once again reduce the undervolt +5mV and idle test again.

You can save the undervolt setting in the XTU profile and if you ever crash (for any other reason than undervolt), go back into XTU and reselect and Apply the undervolt profile again. XTU will stop loading the settings Profile you select whenever the laptop isn't shutdown correctly - or crashes, as it doesn't know if it's the cause so it backs off settings at boot letting the system load defaults.

It's good to test for thermals, stability, and general function - test all the ports on the outside and features on the inside - before the return period has expired. It's much easier to return a laptop during the initial return period than afterwards, usually requiring RMA to fix problems found later.

And above all else, Have fun!!

 

Owners,

May i know if you experience constant fluctuations in gpu clock speed while gaming? And is your gpu load stable at 99% when running graphically intensive games at high performance power plan?

My gtx1070 keeps fluctuating anywhere between 1640Mhz and 1840Mhz every 2 seconds even when not changing scenes or no action is happening. Framerates keep fluctuating a lot as well.

Other users reported steady 99% usage and steady 1840Mhz or 1911Mhz clockspeed while gaming.

Do your games behave the same?

Example: battlefield 3 while staring at wall



Also my cpu is underperforming. My cinebench R15 multicore CPU score is 644, lower than average which is 671 as benchmarked 121 different times by notebookcheck.net. Techradar benchmark of this unit scored 678.

My framerates are low compared to all other owners, but still smooth. Example:In metro map of battlefield 3, MSI GT62VR owners get 130-150fps where i get 90-112fps as u can see in this video. Can u plz confirm your framerates?



All software troubleshooting has been covered and fixed nothing: ddu nvidia drivers, high performance power plans, vsync gysnc disabled, xbox dvr disabled, clean windows install.

Please help me understand what is going on on this thread.

 

@hmscott New Thread here, just please no hijacking like last time

Sharing Battlefield 3 framerates and GPU clock performance by owners here would be really really really appreciated.

 

Do consider our CPU isn't that quick in some games (even the 7700HQ) so if there is some CPU intensive settings it may be helping in those lower fps.

edit:

i did run cinebench and managed to get 687cb on the first run, then i tried to undervolt the cpu and went down to 684cb, on the third run i had 676cb as score.

 

SEE WHAT I MEAN! THANK YOU!

We have exact same laptops, except I have the more powerful GTX1070 while you have GTX1060, but my CPU keeps underperforming relative to all other owners of this laptop. I dont understand how to fix it or maybe I have bad hardware?!

What is your windows edition and build number macmyc? And your Intel chipset and management engine driver numbers please?

@macmyc May I please see a screenshot of the Active Control section in Intel XTU if you have it installed? Set dragon center to sports mode before taking it please. This would help me a lot in identifying the weakness in my CPU.

 

Funny, the OpenGL score is lower than mine, i hit 96 fps on that.

Intel XTU settings with sport mode:



Windows is latest (i'm using MSI factory image since i got the laptop and never reinstalled windows or performed a clean install)



Intel chipset and management engine interface drivers



Also to mention i haven't updated my BIOS and EC firmware since i bought the laptop because i had no issues. (If it's not broken don't fix it )

So BIOS and EC version is from factory and it's:

BIOS Version: E16L2IMS.10B
BIOS Release Date: 2016/07/27
EC Version: 16L2EMS1.1040714201615:19:46
VBIOS Version: 86.06.19.00.08,6291456

 

Those are my Intel XTU readings at high performance plan (Sport Mode), now why is your processor giving much better scores than mine?

 

Good question , is windows defender off? Or any other anti-virus you have installed. I ran my benchmark with ESET protection turned off fyi.

 

It's answering your requests that's hi-jacking the thread(s).

Asking for everyone's response in an owners thread is going to generate a lot of traffic, it's good to ask in the main thread, but redirect to a separate thread for the answers.

You can open a new thread with that request as the #1st post, and then transfer the answers from here to there otherwise it's going to go on for pages again.

Good luck figuring it out

Edit: Thanks for including the new thread URL:
http://forum.notebookreview.com/threads/part-2-if-u-can-solve-this-u-r-king.811196/

 

@hmscott i already opened a new thread i linked it for u above. i realy need your feedback on post #20 onwards in the thread. My XTU readings are off.

http://forum.notebookreview.com/threads/part-2-if-u-can-solve-this-u-r-king.811196/

 

Is that the same subject thread as the post you just made here asking for owners feedback?

You didn't include the external thread link in that post, people are already answering you in this main thread instead of going to the subject external thread.

You can still edit it and add it, after this line would be good:

"Please help me understand what is going on."
http://forum.notebookreview.com/threads/part-2-if-u-can-solve-this-u-r-king.811196/

Sorry, too busy to help right now, but I'll check when I can.

 

Ok will do. It has developed and new insights surfaced at post #20 onwards. Whenever you have time, appreciated.

 

Thanks a ton hmscott for all the detailed instructions.
I am gonna be honest, i am actually a bit afraid to touch my new gaming rig that's on the way and which is bought on a purely student budget.
But well, what the heck, i am gonna run some light testing on it whilefollowing your instructions to the T, hopefully, i will get some good results.

However, i also wanted to ask that other than benchmarking and all that stuff to test the all the limits (which i can understand), when and why is "undervolting" actually needed?
Doesnt this seems like we are INTENTIONALLY decreasing the "juice" to the machine parts?
(am myself a automation/robotics eng student so i may have read a thing or two about that)
Won't the resulting "test" BSOD/crashes damage the CPU or GPU etc?
Is undervolting really neccessary?

 

Hello all,
I just recently made an account in here to make a post. I have read through the whole thread specifically reading about the missing WiFi after sleep/hibernate. I know "macmyc" has posted about this problem and the last update was that disabling "fast startup" had solved it for him. I was wondering if this is still true as I have disabled "fast startup" and it STILL happens. I've done everything else like updating bios, drivers, EC reset, Win10 reinstall. I've had this problem since i bought this laptop almost a year ago.....I'm wondering if all GT62VR users experience this issue and if swapping the card does 100% solve this issue. (I thought I read somewhere else that swapping for the Intel card didn't solve the card from disappearing). I hope I can finally find a solution on this forum as it still seems pretty active.

Thanks in advance!

 

Nah that didn't work out so i gave up for some months. I have then decided to update the radio switch device driver through device manager and if i remember correctly i haven't had that issue since then. It's either caused by Windows (alot of people with different cards had the same issue and nobody ever solved it) or some badly written driver but i think it's the first one.
Anyway an easy fix for this is to put the laptop back into sleep and wake it up again, usually it should trigger the card to wake up and work again. Sometimes i even lost the bluetooth functionality randomly and only a shutdown would fix it.

 

I am requesting a favor from MSI GT62VR fellow owners with GTX1070:

If anyone has Battlefield 3 MULTIPLAYER, we are in dire need of some benchmarks on this thread. In metro MULTIPLAYER map: what is your framerates range? What is your GPU clock range? What is your CPU and GPU usage percentages? You can use the on-screen display in MSI Afterburner to get all this data.

When I lower all BF3 video settings to lowest, including lowest resolution, my framerates dont change at all. In metro I keep getting 80fps-130fps all the time. Is this the same for you?

If you feel too lazy to do all of that, you can just launch the bf3 multiplayer, go to a metro map server, hit ~ to bring up the console, and type in the command: render.drawfps 1 to show the framerates. Then please report the framerates again at lowest video settings and see if there is any change.

You can find us on this thread. We really need you!

 

So I did the update for the radio switch (it honestly didn't even cross my mind) and I was all excited that it would finally fix it. But unfortunately I still experience it after about 4-6 times putting it to sleep is there anything else you may have changed? Lol

 

Other than making sure windows wouldn't turn off the card and update to lastest drivers only version, no..i don't think i have changed anything else :/

EDIT:

I tried to put the laptop into sleep, first time everything went good, second attempt resulted in the adapter not showing up anymore. I had to put the laptop into sleep and wake it again twice and after that the adapter came back.
Maybe @Killer_Networking can help us, we've tried everything. Clean install of drivers, installing the suite and what else was suggested on thousands of pages between this forum and windows forum. I have seen people with different wireless cards having the same issue on Windows 10 so i don't know what can be the issue.

 

I decided to change the design of GT62

 

How?

 

changing the color of the radiator lattice

 

Who has problems with G-sync. You need to reinstall windows in UEFI mode.

 

So, I've figured out that if you leave Bluetooth switched on then the WLAN won't disappear. Although the Bluetooth will still occasionally disappear. Meaning that this problem is more about the Bluetooth. Now I need to figure out how to fix the Bluetooth from disappearing.