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    The Official MSI GT62VR Owners and Discussions Lounge

    Discussion in 'MSI Reviews & Owners' Lounges' started by Talon, Jul 14, 2016.

  1. sidrock

    sidrock Notebook Enthusiast

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    i still not able to find a fan replacement for the laptop :(
     
  2. nattapol attatippaholkun

    nattapol attatippaholkun Notebook Enthusiast

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    what is the problem with your fan dude ??

    I had rattling sound problem.
    I contacted MSI customer service in US.
    They sent new fan to me under warranty.
     
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  3. felix3650

    felix3650 Notebook Evangelist

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    Oh didn't noticed it..sorry guys my bad :(
    Calling MSI would be the obvious choice then, won't hurt trying.
     
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  4. encheels

    encheels Notebook Consultant

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    Which of these you got tried?
    Options:
    > Open support call to MSI, negotiate the fan exchange only, refuse to send to the whole unit to them just because of the fan replacement which can handle every kid, send them fan only and request the return of the spare fan.
    > contact cyberpowersystems.co.uk and check with them whether you can buy spare fans for : Fangbook 4 XTREME
    > contact EUROCOM for Tornado F5 fan procurement
    > one guy on ebay, sells the MSI stuff sometimes - recently he was selling brand new heatsink set for GT62 - since you need the fan , you cannot afford to wait , this is the last resort. PM me if you need his name.


    Sent from mTalk
     
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  5. sidrock

    sidrock Notebook Enthusiast

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  6. encheels

    encheels Notebook Consultant

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    80 $?????? They cannot be serious!?!?!?
    Open the MSI support call.

    Sent from mTalk
     
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  7. KasperA

    KasperA Notebook Guru

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    I paid £24 which is about $30 for two fans from Cyberpower UK. But I don't know if that was a special price because I had already bought the laptop there.

    I'd definitely try MSI first.
     
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  8. sidrock

    sidrock Notebook Enthusiast

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    in order to upgrade my laptop rams and ssd i had to open the laptop, so i guess my warranty is void
     
  9. Donald@Paladin44

    Donald@Paladin44 Retired

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    Maybe not.

    Where are you located? Who is your vendor?
    .
     
  10. sidrock

    sidrock Notebook Enthusiast

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    From algeria , i purchased it though amazon from EXCaliberPC
     
  11. macmyc

    macmyc Notebook Evangelist

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    Last edited: Mar 22, 2017
  12. Donald@Paladin44

    Donald@Paladin44 Retired

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    I would contact ExCaliberPC to determine their warranty policy.
     
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  13. simopgm

    simopgm Notebook Enthusiast

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    guys i bought used freedos MSI gt62vr gtx 1060 the issues are g-sync and true color (while installing message error appears "this system is not supported" ) cannot be installed and activated , all frimewares and driver are updated !
    dxdiag report generates me this in gpu:

    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: CMN15C3
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: Internal

    so it identifies my monitor as CMN15C3 ! so im wondering if this is the original model id of this model ,Or my computer screen had been replaced by a fake screen ? because in setup installation of true color it container folders name of monitors id ! and my monitor id does not exist ! please help me !
     
    Last edited: Mar 24, 2017
  14. sidrock

    sidrock Notebook Enthusiast

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    So i called MSI USA today , after a long talk i manged to get them help me with fan replacement t, even that i`m from algeria but i was able to make them ship to a USA warehouse address reship , i usually use for shopping , i didnt pay for the fan cuz laptop still under warranty even that i opened the laptop which basically the warranty is void , but it didnt matter , i only paid 7$ for shipping x))
     
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  15. nattapol attatippaholkun

    nattapol attatippaholkun Notebook Enthusiast

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    Yeah, they are so nice.
     
  16. barakred

    barakred Notebook Guru

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    Guys I have an issue with external microphones.

    Whenever I connect a microphone to the mic jack, the computer recognizes that I have a new mic connected, however it wouldn't work.
    Only the built in mic is working.
    I've looked through the nahimic options and couldn't solve the issue.

    Any ideas?
    Thanks,
     
  17. Terpfan2011

    Terpfan2011 Notebook Enthusiast

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    Alright MSI GT62 Owners got a q for you all!

    Pretty good deal MSI GT62 VR (6gen I7) for $1199
    http://www.microcenter.com/product/...7_156_Gaming_Laptop_Computer_-_Aluminum_Black

    However, I don't know anything about the MSI's aside from reading all 200 pages here and the notebook buy forum. So, my question is would you buy the MSI again, or spend about $70 more for a Clevo P650 [Eluktronics P650 for $1349
    https://www.amazon.com/gp/product/B01NBUH1HO/ref=ask_ql_qh_dp_hza?th=1

    or

    Eluktronics P650 with TN 120HZ screen and 128 gb ssd/8GB ram for $1349
    http://www.eluktronics.com/P650HP6-G-1P1H8RVR.]

    I asked some forum experts, but wanted to check with the MSI owners too.​
     
  18. macmyc

    macmyc Notebook Evangelist

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    At that price i'd buy two of these lol
    I don't have that much of experience with other brands since it's the first gaming laptop i got but MSI did a good job on the GT62, especially on cooling. I have seen many other laptops suffering with a 6700HQ and a 1060 on temps side and perfomance wise (most of them underclock badly under load).
    This baby can stay under 70 degrees easily even with heavy games such as GTA V or Wildlands. With a custom fan curve you can go down to 65 and 60-65 on both GPU and CPU.
    Funny thing is that i don't even need to undervolt it yet, unless you wanna drop the fans under 2600 rpms which is where those more sensible will say it's loud :D. My current fan curve brings the GPU fan to 3k rpm and CPU to 2400-2500rpm, temps never reach 70 like this and you also have some room for OC on the GPU.

    Audio from the speakers is fine imho, but i can't say much as i got my earphones on most of the time.
    The only thing making me go nuts is cleaning the laptop exterior which is good at collecting small dust :D
    So yeah, i'd buy it again, maybe for some €€ less too haha.

    Keep in mind that if you're looking for higher perfomance you should go onto other models which use 6820HK or 7820HK + 1070 because those are OCable and can give you a more "future proof" rig.

    Ps: how am i supposed to clean the screen from small "spit"? I got only two which are small AF but sometimes they make me cringe due to their position.
     
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  19. sym2508

    sym2508 Notebook Enthusiast

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    I am planning to buy this laptop as my first gaming lap
    Pls help me with the goods and bads of this laptop
    My other option is asus rog gl502 vm
    Which is better?
     
  20. SkidrowSKT

    SkidrowSKT Notebook Deity

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    I'd honestly avoid those Asus laptops, as they get too hot according to the owners. The GL502VM is the thin option, which makes it worse. GT62VR is way better!

    Sent from my SM-N900 using Tapatalk
     
  21. sym2508

    sym2508 Notebook Enthusiast

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  22. BXGamer

    BXGamer Newbie

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    I was looking into a similar ASUS laptop. I would pick the MSI over the ASUS especially the GT62VR since it comes with a 1070 instead of a 1060. Even the ASUS that came with the 1070 isn't as great as the GT62VR. Even though laptops may have a 1070 installed that doesn't mean the performance will be the same across all laptops, and with the ASUS that was the case. It did not get the same performance as the MSI, in multiple games the MSI continued to get better frame-rates then the ASUS. So if you're looking for a gaming laptop then you want to go with one that'll have great performance, and get better frame-rates, and MSI is always on top when it comes to pure gaming. The only computer I would recommend other than the MSI is the Alienware 15 R3, that's the only computer that beat MSI when it came to gaming. The Alienware laptop always got better frame-rates, but the reason why I opted for this model instead of Alienware was because of the thermal issues that's plaguing a lot of people. Apparently the thermal paste was done horribly, and was causing units to reach temps in the 100s which is crazy, even the replacement units are having the same problems. I haven't had any issue with overheating with my unit, especially since I redid the thermal paste. Not that it was needed, I just know manufacturers do a crappy job when they apply thermal paste, so I wanted to redo it, and use better quality stuff. Now when I'm gaming my temps peak at 70, and thats with my fans on basic instead of auto or using MSI cooler boost option.
     
  23. sym2508

    sym2508 Notebook Enthusiast

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    Is the killer lan in msi really bad as they say?
     
  24. BXGamer

    BXGamer Newbie

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    Personally I haven't had any problems. I had killer networking on my old Alienware and haven't had any issues

    Sent from my SM-N920T using Tapatalk
     
  25. sym2508

    sym2508 Notebook Enthusiast

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    If I can get msi gs63 vr stealth pro with HDD 7200 rpm is it a good choice compared to the rog gl502 vm
     
  26. sym2508

    sym2508 Notebook Enthusiast

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    I was planning to get the 1060 version with 128gb ssd
     
  27. BXGamer

    BXGamer Newbie

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    Well it depends. I'm a computer technician and I was working on this particular unit for a client. Nothing crazy he just wanted to swap out the 1TB HDD for a 960GB SSD. It was a pain to get into, and I'm personally not a fan of the micro fiber type material thats underneath the computer. I understand the mindset of having something that's comfortable on your lap, and won't burn you while gaming, but it made me think a piece of the chassis was missing, and something should be covering that part. I also didn't like that the RAM slots, and M.2 slot is behind the motherboard, so you'll have to a do a more thorough tear down just to replace/upgrade the RAM or upgrade the M.2. I swapped out my M.2 with a 500GB Samsung 960 NVME drive and it was simple to do on the GT62VR. I'm still not a fan of the RAM being on the other side of the motherboard, but at least most of the components I would upgrade are easily accessible. If you want to redo the thermal paste you can forget it with this particular unit.


    The ASUS model however everything is easily accessible without having to do a complete disassembly. Redoing the thermal paste is easier with this unit. The only thing I don't like about this computer is that black and orange combo. I just never been a fan of it. The IPS display isn't as color accurate, but it still looks nice for gaming.


    If you don't plan on upgrading any of the parts then the MSI would be my choice. It looks better, and runs better. If you want to upgrade the parts, and even redo the thermal paste then I would pick the ASUS both are solid computers.
     
    Last edited: Mar 27, 2017
  28. ThePerfectStorm

    ThePerfectStorm Notebook Deity

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    The Alienware's problem is the tripod they use as the CPU heatsink, as @Papusan will attest.

    Sent from my SM-G935F using Tapatalk
     
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  29. ronferri

    ronferri Notebook Evangelist

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    The HDMI output from the nvidia 1070 to the TV screen suddenly failed except for the 800x600 resolution.

    HDMI output to TV was working great for 2 months until the TV screen suddenly turned black while the laptop was on yesterday, displaying "no signal". I am trying to pinpoint the issue. It is most likely the laptop rather than the TV because other HDMI devices are working well with the same HDMI cable and same HDMI ports on TV. I am lost and tried updating nvidia drivers, changing the powering sequence of tv/laptop/changing cables...

    Any ideas?

    By the way, the HDMI output works when i switch my laptop resolution to 800x600, but anything higher than that and the TV screen just displays "No Signal".

    :(
     
    Last edited: Apr 2, 2017
  30. rancid

    rancid Notebook Evangelist

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    Does anyone know where you can get a bottom panel replacement for the GT62?
     
  31. ryzeki

    ryzeki Super Moderator Super Moderator

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    Have you tried different drivers clean installed, as well as different cables? Sometimes a cable will work with other devices except the one we want to haha.
     
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  32. ronferri

    ronferri Notebook Evangelist

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    Yes i tried clean installations of the GPU drivers both from MSI support page and from Nvidia. The HDMI output still wont display 1080p resolution on the TV like it used to. It shows "No Signal". Only 800x600 resolution works. The failure was sudden and not triggered by any software or firmware update. I also tried several other high quality HDMI cables and several others 4K TV screens (Samsung and Sony). Same problem in all scenarios.
     
  33. madeinholt

    madeinholt Notebook Consultant

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    I just got a quote from the local MSI service centre, try emailing the one nearest to you. The price was €65.
     
  34. madeinholt

    madeinholt Notebook Consultant

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    Does anyone have any Kingston MSI24D4S7S8MB-8 they no longer need or found compatible RAM to go with this?
     
  35. Terpfan2011

    Terpfan2011 Notebook Enthusiast

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    Probably a very dumb question.

    Just got this laptop, and trying to figure out how to update the drivers. Is there a better way then going to MSI website and downloading, then running each individually?

    Thank you
     
  36. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    The most common way to update drivers is to download the packages off MSI's website directly but these aren't always the latest version from their respective component manufacturers. These drivers are called MSI tested/verified/certified drivers. So here's an example, majority of users will go to Nvidia's website to obtain the latest graphics driver from them directly for their graphics card on desktop and notebook systems. So if you know the component manufacturer's website you can visit their site to get the latest version. Other components are Realtek (audio), Killer (network), and Intel (chipset, graphics, storage, network, wireless, usb, etc).

    Please also note that if you run into issues from installing the latest drivers including beta versions, MSI cannot provide support on these drivers and most likely you will be instructed to perform factory reset to restore the system back to normal stage.
     
  37. Msi Fan

    Msi Fan Newbie

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    Hey guys.
    i recently bought this notebook: GT62vr 7RE (7700hq, 1070, 16gig) i was very excited about it until i ran some benchmarks.
    When i compare the results to some reviews, it's never on par. i compared my results to for example https://www.notebookcheck.net/Mobile-NVIDIA-GeForce-GTX-1070-Laptop.169549.0.html
    and https://www.notebookcheck.net/MSI-GT62VR-7RE-Dominator-Pro-Notebook-Review.197272.0.html
    in valley benchmark i get just 77fps, they get 82 fps with a 6700hq!? so i could have spent much less?!

    all tests done with the turbo-profile (+100mhz cpu and +200 mhz vram), all background processes closed & all background and temps are fine.(coolerboost checked)
    altough the results are mostley just a bit off, i'm dissapointed. a paid much money (in austria 2000€) for it, so i expected nearly the same performance.
    I also updated my bios & ec, didn't help.

    some other tests:
    cinebench 15 multicore ~710 (it looks like the cpu is throttling very much under load - it can never hold the x34 multiplier in multicore benchmarks because it's exceeding the power limit)
    vrmark ~7100
    3d mark icestorm ~ 87.000 (notebookcheck 127000!)
    3d mark timespy 5800 ( i surpass notbookcheck on this one surprisely)
    3d mark cloudgate 24200
    3d mark firestrike 13590
    battlefield1 min 89fps! max 106


    what do you guys think? i'm really curious if sb got same performanceissues. i'm really thinking of sending it back
     
    Last edited: Apr 12, 2017
  38. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Have you compared results from other users like you? Review unit could have been overclocked/performance-tuned since it's meant to maximize its exposure to the market.
     
  39. ThePerfectStorm

    ThePerfectStorm Notebook Deity

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    What are your temperatures?

    Sent from my SM-G935F using Tapatalk
     
  40. Msi Fan

    Msi Fan Newbie

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    yes i compared it to other notebooks (they generally peformed better), but couldn't really find any for the same model - so i asked here =) temps are max 60-65c°(140 to 149 °F), so shouldnt be a problem
    would be sweet if someone could do some benchsmarks too =)
     
  41. ryzeki

    ryzeki Super Moderator Super Moderator

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    Your scores are not far off from real world. These are some recommendations:

    Cinebench has a % of error between runs where sometimes you will score more, sometimes less. You can try undervolting to allow the CPU breathing room and reach higher clocks after the power limit. Depending on how you reach the balance, you will gain some points.

    3dmark, don't run or don't focus on anything below firestrike or timespy. All other tests like Icestorm, cloudgate, are useless and made for weaker hardware in mind. Most likely your GPU is not even breaking a sweat, and maybe even downclocking when in these tests. My old GT80 used to have low score on those, with massively better score on firestrike.

    In 3dmark, always use the individual components per score (CPU, GPU, Combined) not only the total. That way you can identify if the CPU or the GPU is the one that might be under performing. If your individual scores are near what they should, you don't need to worry.

    You can also use the data you acquired and then test again after a clean install of new drivers. Sometimes, some drivers score better in games but worse in metrics, or the other way around. Some drivers also have power limits that affect scores/performance.
     
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  42. macmyc

    macmyc Notebook Evangelist

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    Has anyone tried the Creators Update yet? If yes, did you find any issue with MSI apps or other kind of problems?
    I received the update just today but i haven't installed it yet because i'm waiting to see if there is something broken first.
     
    Last edited: Apr 17, 2017
  43. macmyc

    macmyc Notebook Evangelist

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    I decided to install it, so far no problems except some weird flickering when shutting down the laptop or putting it into sleep

    https://forums.geforce.com/default/...-notable-flickering-while-shutdown-or-reboot/
     
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  44. pedrohsi

    pedrohsi Notebook Enthusiast

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    I installed it on my GT60-2OC which I'm about to sell and then installed Dragon Center and SCM (as I understand, Dragon Center is not the same as on this laptop), so far there are zero issues.

    On my new GT62VR 6RD Dominator, I haven't installed SCM and Dragon Center (and probably won't), and I have encountered zero issues.
     
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  45. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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  46. macmyc

    macmyc Notebook Evangelist

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    The fllickering started appearing after Creators Update just like for those other users on the nvidia forum. I already did a reinstall but it didn't work. I'll just wait for the next driver release, i'm kinda happy with these drivers since my GPU apparently is running at higher clock (especially when the GPU usage starts raising) without issues.
     
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  47. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    That's good to know, thank you. :)
     
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  48. pedrohsi

    pedrohsi Notebook Enthusiast

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    I'm curious to see opinions about the speakers of the GT62VR. I still have my GT60-2OC which I plan to sell, but its speakers are somehow much better in quality. The new ones are weaker somehow, they have the usual tincan sound that most laptops do. It's a bit better if I fire up Nahimic and configure it, but it's still nowhere near to the GT60 speakers that by default seem to provide better quality - no configuration or additional software needed.

    Am I missing something here?
     
  49. sidrock

    sidrock Notebook Enthusiast

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    Hello, i`m having this issue seems a transistor or something just burned out, this happened few months ago , laptop (gt62vr) still runs fine but i dk will it effect something in future ? if yes then how to fix that thing

    [​IMG]
     
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  50. macmyc

    macmyc Notebook Evangelist

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    Well, that doesn't seem a good thing. I suggest you to use the warranty before it's too late.
    I'm curious though, how did that happen?
     
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