The Official MSI GT62VR Owners and Discussions Lounge

I would advise Prime95 for CPU temperature testing.

Sent from my SM-G935F using Tapatalk

 

If you look at that GT62 manual you will see sever buttons above the keyboard, one of those is cooler boost which will turn on you fans.

When you first start Prime 95 the fans can't turn on quick enough to stop the temp from spiking so you will get that temp as you max reading which doesn't reflect the operating temperatures. This is also why you want the same temp at the beginning of each test.

You want to clear the readings so you don't get information from a previous test.

Prime95 just runs you CPU at max. When you first get the laptop you run it to ensure that the laptop cools properly then as you overclock you run it to test the stability of your CPU overclock.

 

Thanks for the responses guys and sorry for not reading all 171 pages of the thread.

It will be interesting to see how badly they spike. My AW15R3 would spike at 98 and then cool down to the low to mid 90s and throttle.

I'm trying to prepare myself for being disappointed with the build quality. I really liked the AW15 and I've mostly had Apple laptops over the past 10 years. I'd probably still have the AW15R3 if they just sent me a replacement but I was not impressed how tech support dug in and thought 90+ degrees was just fine. It also had screen bleeding and a flaky thunderbolt port. If the MSI stays cool and can run the Rift and Vive flawlessly, I'm hoping I will be happy.

 

Just received my unit and im about to run some benchmark tests.

Before that though, I launched Overwatch on EPIC settings (talking about the 1070gtx) and I noticed the CPU & GPU
temps are around 75.

I heard people are getting around 65 when playing.

Note that I did not undervolt or turn on the turbo fans - just the automatic fans configuration kicked in

Is 75c normal for this laptop?

 

Ambient temp, and humidity all play a role in how cool your system is and clwhyncomoaring tonothwrs can be difficult.

75C in on stock for a 1070 and CPU are great temps.

Undervolt -150mV and try again.

Then fine tune the fans to your liking in the gaming app.

 

I don't have this laptop but it seems like a normal temp, those were the temps I had before I made a custom fan profile.

 

I'm not sure what I'm doing wrong. I'm running Prime95 and on auto fan, the fans are barely audible and the temps are in the low 70s. The problem is that the clocks are in the 2.8 range. If I turn on the turbo fan setting (or whatever it is) my temps go down to the low 60s but the processor clocks don't increase. It looks like I am in high performance mode. Why is the processor throttling?

 

You are bumping up against the power limit of the CPU most likely. It will only hold turbo clocks when under both temp and power limits.

Using XTU if you set a -150 or -160mV undervolt you will have better temps and stay under the power limit and allow for full 3.1ghz.

 

Thanks, that worked. I got it down to -160 (didn't try further). Now I'm getting 3.1 on all four cores and temps of low 60s with the fans set to auto. For reference my AW15R3 was two cores in the low 90s, two in the 70s with a -140 undervolt. The absolute peak on the msi is around 67C and on the AW 99C.

 

That is normal, and a very good temp. My GT62VR 1070 runs between 65-80 depending on the various factors, which is fine.

Congrats on your purchase, please post your thoughts if you have the time.

 

So an underclock on the CPU can actually make the CPU perform better?

 

Yes, but he didn't know that, getting him started with some details builds interest and motivation, then he is off on his own without hitting self-limiting roadblocks - like the initially daunting seeming task of reading what's already posted.

Once someone is excited about it and see's some payback for the time invested, most people jump in and read everything - if they have time.

I have repeated the same basic stuff many times over the years, yet for most all of the people I reply to it's their first time, and it's very important to them.

I feel it's just as important to post the proper details to someone now as I did the first few times

 

It's an undervolt not underclock

Undervolting reduces the voltage as applied by the BIOS defaults, which has been found to be too high for Skylake CPU's, pretty much across the board with all makers.

Reducing the voltage down to what's "needed" instead of running at what is really an "overvolt" by default, reduces the heat and improves performance by keeping thermal throttling from occurring.

Undervolting to the lowest stable voltage reduces fan noise too, as the fans don't need to ramp up to cool the "over" heated CPU

 

Why you don't check some xtu presets for this CPU on hwbot?
E.g: http://hwbot.org/xtu/analyze/3347544 - 3.7ghz
XTU bench is not Prime95 but i achieved the stable 3.6 3.7 frequencies on CPU-z, XTU stress test
.this still can be your daily driver...
Alao you need to monitor power and current throttling along with thermal one.

Sent from mTalk

 

Thanks for your response.

I tried all you had suggested to no avail. I've had nothing but problems with the GT62VR, I've tried every combination of fixes, BIOS, windows updates, about 4 sets of graphics drivers from varying dates all uninstalled with DDU and reinstalled properly. Constant GPU crashes, bluescreens, WiFi adaptor not even being recognized, Startups to just a black screen.

I had taken several videos of these issues, MSI support told me to send them the videos and they would get back to me in 24 hours, It has now been 7 days, so I called them to ask what was going on. They offered no help, "Alex" told me that he would remind the guy who I sent the email to to get back to me, and that he would get back to me in 24 hours, well believe it or not I don't feel like waiting for another "24 hours", as I can only return this item for so long.

When I mentioned MSI Afterburner, Alex told me that the GT62VR should not have afterburner on it and it is not compatible and that by my installing it I had probably caused these issues, I told Alex it was pre-installed on both of the systems when I received them, and he told me that no, I am wrong and obviously downloaded it myself, because they do not come with this program.

There are many appealing features about this laptop, and when it ran, it did so very well. The keyboard is great, the screen looks fantastic, and it ran cool especially when the fans were blasting. However dealing with GPU crashes, BSOD, sound problems (easily fixable), Wireless adaptor issues, "blackscreen startup" on a brand new unit is unacceptable. I've had the same problems with 2 of these units, as I have already returned one and had the exact same problems with my replacement.

Sorry about the rant but, as this thread helped me decide to purchase the GT62VR, I figured I would give my input and advise whoever is considering the purchase to ensure that they can return the item if there are problems with it.

Best of luck to everyone,

 

So were you able to return it? If MSI AB was pre installed could it have been a previously returned laptop? Dealing with MSI seems to be a horrible experience so it's best to return the item at the first sign of problems.

EDIT: be sure to go online and rate your experience with some details. Saying "MSI sucks" sounds unintelligent but telling you story is a thoughtful warning so prospective buyers can be better informed.

 

Yeah, this is the second one I've returned. Both new in box, both with MSI AB on the system already.

To be honest the first time I dealt with MSI CS it wasnt so bad, but this time it was terrible.

 

I have a good friend that went through a similar experience, his second one was a winner though. One question, when you started the laptop for the first time did the machine "act" like it was the first time windows had been installed" His first one booted right to a windows 10 desktop, the second one had the whole welcome process.

 

Both went through the entire welcome process.

I purchased the laptop through Amazon, fortunately they have been very good throughout the entire process. They have offered to replace the laptop again, and as its pretty well perfect for me spec wise (beyond the obvious issues) Im tempted to try again.. However Im hesitant to take the replacement as even if it works when a third laptop comes, Id hate for it to stop working a couple weeks later and then be forced to deal directly with MSI.

 

I don't blame you for not wanting to try it again. My friend bought a lemon from Newegg it was previously owned. His second one was form Amazon and was a good machine bit it seems to be a lottery for these machines. If you get another machine that works out be sure to keep us updated.

 

I have MSI AB pre-installed on mine. I went through the typical startup on mine.

 

@jjp over in GS73VR thread found the latest Nahimic driver @ their site fixed his audio problems, and fixes crackling after Windows 10 updates:

http://forum.notebookreview.com/thr...vr-owners-lounge.795277/page-47#post-10400008

Here are the links, announcement and download, for your convenience:

Important: you need to install the Realtek version presents in the links below to reduces the noise issue
https://nahimic.helprace.com/i102-nahimic-2-3-8-is-alive

Nahimic 2.3.8 & Realtek 7960 from Cyril D (Nahimic)
https://www.dropbox.com/sh/zyrncnuo4emagu8/AAB3jZ1G1aveS3gdXJoFBeGHa?dl=0

No newer update has been released, but you might want to check their Updates page from time to time, they said they plan to still improve the crackling noises (not completely cured?).

Nahimic Updates
https://nahimic.helprace.com/s1-general/updates

 

First, I've searched for a ton of info in this firm on the HDMI 2.0 vs 1.4 debate on the GT62VR. I've tried to find everything I Could, but with almost 2,000 total posts, I might have missed something. My apologies if this specific issue has already been raised.

I just got off of a 20-minutene call with two levels of MSI support. Both stated that the laptop only supported HDMI 1.4, and both also said that it did support 4K at 60Hz. Neither one was able to explain this apparent contradiction.

Diversion posted some screenshots of the laptop running at 4k @ 60Hz. This would seem to indicate that the laptop has an HDMI 2.0 port. However, it seems like it is possible to run 4K @ 60Hz on HDMI 1.4 if you lower the chroma subsampling to something like 4:2:0. Here are two articles describing this.

Tom's Hardware: http://www.anandtech.com/show/8191/nvidia-kepler-cards-get-hdmi-4k60hz-support-kind-of
AnandTech: http://www.anandtech.com/show/8191/nvidia-kepler-cards-get-hdmi-4k60hz-support-kind-of

Increasing color compression (i.e. changing the chroma subsampling) can lower the bitrate to enough to transmit 4K at 60Hz under HDMI 1.4. The resulting video generally looks good for video games and for movies, but the reduced color information makes text blurry. For production work such as programming, uncompressed chroma (called chroma 4:4:4) is a must.

I'm asking this because my GT62VR with a GTX 1070 is arriving Monday, and I will be using it with my 40" 4K Samsung tv-as-monitor. The TV only has HDMI inputs, and I need to make I can output 4:4:4 chroma on MSI's HDMI port. If I can't then I will need to try and find a Display Port to HDMI adapter that can actually run at 4:4:4. From what I've heard, these are few and far between, and not really identifiable from the specs.

There is an easy way to confirm if the MSI laptop is outputting 4K/60Hz/4:4:4. If it is, then the port is definitely HDMI 2.0, and even MSI's internal knowledge base is wrong. If not, then MSI is using nVidia's new drivers to output 60 Hz over 1.4 but with reduced color sampling.

Could someone who has both the GT62VR (with either the GTX 1060 or GTX 1070) and a 4K display with an HDMI input test this by using the images below? If your display is running at 4:4:4 chroma, all of the lines of text will be visible, including the bottom two. If you are running at anything other than 4:4:4 chroma, then the last few lines of text will be blurry or blocky. For the test to be accurate, you need to have a 100% text zoom or scaling level. You can either download the file from drive, or I think simply viewing it in the browser will work.

Diversion, would you mind checking this?

Also, if it turns out that the port really is only HDMI 1.4 and not capable of 60Hz at 4:4:4 chroma, does anyone know if a display port to HDMI adapter that they can confirm will work with 4:4:4?

Thanks


Google Drive image: https://drive.google.com/open?id=0BxpVs-UD4OcwZng2M2pDSU02YkU

Original Source

 

So i just recently bought a GT62VR-087
Launched it with all MSI preinstalled crap and had terrible in game performance (20 fps in bf1)
So i did a fresh windows 10 install and installed all driver off msi site.

But now 'm having some problem with the Latest GTX 1070 notebook driver
When i try to install it on my Notebook it say's invalid Hardware cannot install.
I'm currently using MSI website Nvidia driver (Version 375.63)
For some reason Driver 375.95 from Nvidia website is also working when i try to install it.
But the latest driver 376.09 is not working
Also when i'm using Geforce experience, clicking on ''Check for updates'' say there is no valid update no matter what Nvidia driver version i'm using.

With my current version i'm having great in game performance (120fps maxed out in bf1)
But i'm still curious as to why i'm having these driver problem.


Am i the only one with this problem? Any work around?
Thanks for help guys!

 

There seems to be an issue with 376.09 drivers and Pascal notebook cards. Nobody can seem to get them installed. See this thread on Reddit for reference, lots of people posting with the same issue. https://www.reddit.com/r/nvidia/com...faqdiscussion_thread/?st=iw9ohqzw&sh=afa3291a

 

Thanks Dos, I was also wondering.

At the moment i have Disabled G-synch because whenever i got it on it seem's like it's stuterring in game.
I found that enabling Vsynch + Gsynch will remove the ''Stuterring'' feeling but will add Input lag instead.

Are you guys using Gsynch and if so how do you manage to get really smooth gameplay? I remember reading in the first 50 page of this topic there was an option to check in the Nvidia panel but i can't find it.

 

For now i'm decided to turn gsynch off i really can't stand playing with the Stutter in certain game ... hoping someone has a solution

 

If you turn it off then it doesn't stutter?

 

When i turn it off it doesn't stutter or lag anymore it just tears like any non gsync device would but i preffer that over the stutter or input lag from gsync / vsync combo.

I'm getting 120 fps on bf1 all maxed out
100 fps in overwatch all maxed out with 150% scale.
130 fps in Rainbow six siege all maxed out

I think this laptop is pretty impressive but i really don't see how the gsync can be used at all ...

 

Are you using the latest Nvidia driver?
What about BIOS & EC firmware?

 

When you say stutter what do you mean? I think i may be having a similar issue.

When playing overwatch it will sometimes drop frames down to around 60 ish then shoot back up to 220, there is no visable overheating or useage issues on either the CPU or GPU which is odd. This is the most annoying one as it can throw you off your game if it's happening often (every min or so) or at key moments.

I also get this in Witcher 3 where it will go from 60 to 55 FPS and it causes half a second of stutter, it only happnes maybe once every 5 mins but it;s not ideal, in Overwatch it happens more frequently and is pretty deadly for Comp. Really you wouldn't think would be a big deal, it should be able to fluctuate from 60-55 with almost no effect on smoothness

 

I don't have a GT62VR but I did experience stutter with a "new driver" that caused stutter in games. You may want to try and older driver to see if it helps. Below is a graph of two BF1 sessions, The one on the left was with a "new" driver (375.85) the one on the right was with an older driver (375.63), you cane the dips in GPU usage. If you can run MSI AB and get a graph of your stutters it could help find your issue.




Full image in thumbnail

 

Thank you very much mate, from what i can see in the MSI AB the graph is all over the place, specifically when the FPS drops occur it goes down to 1% usage or as low as, not always but often. I had a feeling that it's a driver issue, going to try out an older driver now and see if i get any joy from it. Can't install the new Nvidia drivers on laptops at the moment it seems.

 

In the gaming forum people usually start up a thread about new drivers so its best to wait. In a post the @hmscott mad awhile back he gave an example of how to install drivers, I was sick of Geforce Experience so I removed it form my system and installed just the driver that I downloaded from Nvidia, if you select custom install you can choose what to install, you can also choose to do a clean installation. Since I started doing this I haven't had any problems that weren't related to the drivers themselves. Im'm running 375.96 on my laptops 1070 and 375.63 on my desktops 980ti.

 

I'ma try those driver later today Duke, thanks for letting me know. I'll give it another shot.
But to be honnest i've never used gsync i've always used raw power and i'm kinda fine with screen tearing.
Even if it's not as noticable as vsync, gsynch still add a little bit of input lag and it's really frustration while playing competitive game.



Edit : My temperature are 55C on GPU / CPU @ Idle are those good temps? My CPU is undervolted by -150 and GPU is overclocked 220/500.

 

Have you tried to put a FPS cap on your games to match your refresh rate? I hear that's a great technique. I also have a friend who has played hours of BF1 on a GT62 and he says it runs flawless, I believe he is still using 375.63.

 

Thank you very much my friend, you pretty much fixed all my issues for me. I went for the 375.63 and everything is running great now, no more stutter or fluctuations etc. I actaully went 15-4 on BF1 and was top of the leaderboard didn't realise how horribly it was running, butter smooth now! Same with Overwatch. Thanks mate <3

 

I'm glad to hear it helped.

 

Glad to hear the problem was fixed but im bothered by the fact that you had stutters even though you have G-Sync.
Isnt G-sync preventing this issue?

One more thing.
When activating Nvidia Experience, I see my driver is 373.06, and it says this is the latest driver (October 5th). Why are you guys having the 375.xx and I dont?

 

Geforce Experience wasn't working properly for my laptop so I uninstalled it. I just check around every now and then,usually I get tipped off by a thread started in the gaming forum here.

 

Ok, I finally received answer from MSI support about GSync. As I thought - in BIOS "UEFI" must be set to "UEFI" or "UEFI with CSM". In laptops sold without operating system, as mine, it is set to "Legacy" and with that option selected GSync wont't be detected by NVidia drivers. If you already installed your Windows 10 with "Legacy" selected, you will have to perform a new clean Windows installation after setting UEFI.

On polish MSI GT62VR (and GT72VR) forums I found that some people have problem with uneven core temperatures (10-20 degrees of difference between core 1,3 and 2,4 while stressed). One of MSI GT62VR users mentioned about this here http://forum.notebookreview.com/thr...-uneven-heatsink.797477/page-50#post-10395430. What about yours? No problems? Mine is ok, however it looks like I'm the only happy and lucky user of GT62VR in Poland now... Whole defective series or what?

Did someone of you replace thermal paste? In Poland some sellers are changing thermal paste on demand without void of warranty and maybe after radiator is first time taken out it is really hard to set proper pressure on CPU when putting it back.

Is there a person in the world for whom it was ever working properly?

 

I just checked my CPU temp under load and i get

CPU 1 - 75C
CPU 2 - 75C
CPU 3 - 65C
CPU 4 - 65C

All CPU we're 100% Underload.
The difference in temperature is it something i should be worried for?

 

For me biggest difference is 5 degrees and usually this is acceptable https://zapodaj.net/images/c25190accc391.jpg. 10C is too big however with your temperatures (75C max) it is not so big deal. For other users there is always difference between cores 1, 3 and 2, 4 - for you 1, 2 and 3, 4 what is something new for me. However maybe alignment of your radiator is different (for example top of radiator with lower pressure to CPU instead of left side of radiator with lower pressure). But you should try to check temperatures during i.e. playing game with high demands for both CPU and GPU. Here you can see temperatures of one user during playing Witcher 3 https://zapodaj.net/9f3118bc18aa6.jpg.html - and it was of course throttling.

 

Hi Sirs,
sorry to divert your conversations, but i plan on buying this laptop asap. i've been following this thread for awhile, but i cant read all 170plus pages.
i guess this laptop, like any other, needs luck. hope that the one you purchased will not have issues after just a few days.
so my question is, if i have this laptop now on hand. freshly opened.

what are the things I need to check and test upon opening to make sure the unit i got doesnt have any defects?

like screen bleeding, fans, etc.

hope you guys can provide me with a list. thanks!!

MSI GT62VR Dominator Pro-087 15.6 Inch GTX 1070 Gaming Laptop

Windows 10
Intel Core i7-6700HQ (Skylake)
15.6 Full HD G-Sync IPS Display
NVIDIA Geforce GTX 1070 8GB
SteelSeries Programmable Full Color Backlit
256GB M.2 SSD + 1TB HDD (7200RPM)
16GB DDR4 2400Mhz
Killer Gaming Network
DVDRW Multi Drive

 

The large difference might indicate a heatsink that is not properly seated/making contact and might be best to check with MSI. the temperatures are more than fine, but the difference is indeed larger than expected. 1-5 is among the common area. Larger differences might mean future problems.

 

So I just finished benchmarking (Firestrike) and here are the results

Total score: 11865
GPU max temp: 80c
CPU1 max temp: 90c
CPU2 max temp: 90c
all other CPU 3-8 max temp: 81-83c

Things to mention:
1. No undervolting
2. Nvidia Driver 373.06
3. No BIOS update
basically I did a stock test.

I want to hear your opinions on those results. Are they good? fine?
Other than undervolting CPU&GPU are there any other steps I should take?
Are the difference between the CPU temps fine?

Edit:
I cant say im satisfied with the results...
I had the asus rog 502vs and returned it due to GPU&CPU reaching ~83 and then throttle...

Any advice?

 

I have a new model, sent in for servicing once already for rattling/scraping fan noise. They replaced the GPU fan, but now that I have it back the CPU fan emits the same kind of noise. Is this an isolated issue of a defective model?
(bump the volume up a little to hear it well)

Other than the really annoying noise the fans work really well, but obviously not a normal condition. Should I send it in for servicing again, or get a replacement?

 

Check for physical damage.
I would let windows fully update.
Get the latest drivers and utilities from MSI.
Make a backup image.
Run Prime 95 to be sure your temps are normal.
Use it as much as you can to be sure it's operating to your specs.
If it doesn't meet your specs send it back to the re seller to avoid any MSI support, it will be a lengthy process.

The odds are you will get a fine machine that you will enjoy quite a bit.

 

No physical damage from the outside, windows updated, drivers updated. vbios and bios isn't updated as of now. I'll run prime 95 tomorrow but I'm going to be taking the back off to check for anything touching the fan. https://forum-en.msi.com/index.php?topic=266847.0 people with the model in this link report the same issue, but as of now I'm not sure whether newer models have the same things in them or not. Going to be back with an update.

 

My GPU fan gives this rattling noise too. Besides it is working ok. I didn't send it back for replacement because I'm afraid I will receive laptop with uneven heatsink. If I will send it for warranty, they will refuse to fix saying that it is normal.