The Official MSI GT62VR Owners and Discussions Lounge

I'm debating on where we should put this thread...I've looked, but there's really no place for it. Any ideas? If yall don't mind I can just set up an MSI embassy in the AW threads since there may be a bit more foot traffic there? Let me know...I'm okay with it anywhere..

 

You could start one in MSI and one in AW, and point between them in the 1st post - keep the focus in each thread as work progresses.

 

Quick question, are the 6820hk in the GT73VR affected?

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Since it's been spotted in the MSI GT62VR and the AW 15, I wouldn't rule out it being a possibility in any placement of the 6820HK.

I don't think it's specific to heatplate design or paste, or physical placement. If it's like previous "hot core" CPU's I have experienced, it's inside the CPU, and not an externally tuneable physical fix.

 

If the CPU was not soldered, fixing this would be a piece of cake, right @Papusan @Mr. Fox @Talon @Diversion ? Let's hope those morons at Intel take note of this problem. But it looks like even if Intel does take notice, they are unlikely to change their ways. Fools.



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I just did a quick test on my GT73VR with a 6820HK. I have had this stable at 4100 so I cant say that I'm unhappy with it.

 

Personally, if i have 2x8 currently installed, i would go for another 2x8 in the freeslots, same model of course.Anyhow, it still does not guarantees that they will be all working in dual channel mode if they are not all from 4 piece certified set...just mho.

 

You might want to limit the computers 1070 frame rate to the refresh rate of the tv you're connected to. For example, if the tv has a refresh of 60 hertz, you should limit the frame rate to 60 as well on the 1070 to reduce tearing.


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So I looked this up and GTA V screen tearing is a very common issue, especially with GTX 1070. So I think i'm just screwed in that regard. Also, my TV is a 2014 model Vizio M602i-B3. It is a 240hz screen and as far as i can google, you can't change the refresh rate down to 60hz.

What I did do is go into the NVIDIA Control Panel and turn Vsync on. Also made sure GSYNC was on. Did the alt-tab out of game and back in trick that people said works online. Tried windowed mode and window/bordlerless along with fullscreen. All of them have tearing. I think it's the game. Anyways thanks for the help. I'll try some other games this week to make sure it's not happening on all of them. If so, would be reason to return the laptop and look for a non-gtx 1070 one. Thanks.

 

Screen tearing experienced on your external TV right? First try using the TV as the only display, and on the nvidia control panel check which resolution and refresh rates appear. I used to have issues of screen tearing with an old samsung TV when I used both my laptop screen and external screen. Since then I use only my external screen and works.

Also, gsync is not possible/supported unless it is a properly certified monitor. so only your laptop monitor or external gsync monitors will work.

 

When people continue to buy BGA machines.., Intel will continue to push out Trash. Can you expect otherwise? They run a business and people jump on You all can make a change

 

@andross77, is it possible to retry GTA5 on the TV screen based on ryzeki's feedback and share your findings?

Also, I am curious, are you using HDMI 2.0 capable of delivering 1080p/60fps on TV screen? And what sound system are you using with that TV setup?

 

Yeah, i missed to complete my homework before i bought the gt62.
After all that reviews i read about MSI upgradability i presumed that MXM modules are for both - CPU and GPU.Big and expensive mistake...i will survive it somehow with soldered 6820, it's still sufficient for my Ops.
Anyhow, i am still flirting with an idea to buy mobo from Eurocom and get my actual mobo replaced.I am just not sure whether it will fit in...any idea or approx estimation on the eurocom mobo price?
In everycase, my 1st and last BGA based system, but it will change nothing.80% of users really don't care...BGA will be with us another decade i guess..maybe if some glorious scandal impacts a few CPU series in row, probably then the producers will realize that's cheaper to change the CPU only, rather than diassamble the machine completely for the full mobo change.

 

According to the Max temps it's right at the 5c differential border.

You could return it, or live with it.

 

Your external TV would need the G-sync hardware to support it, and I am guessing it doesn't.

For use on the external monitor I would disable G-sync and Vsync and use a frame rate limiter and try to tune it within an FPS or 2 around 60 to see if that helps reduce tearing.

You can use a frame rate limiter like included with MSI Afterburner + Rivatuner - and try setting 60 fps, or 61 fps, or 59 fps and see if that keeps tearing to a minimum.

240hz isn't real, I think it is "upscaled" from 60hz, a multiple essentially.

 

I think I'll live with it, I'm happy with the performance. I want to do some more testing to see at what point the difference was max, I think I need to get a graph of the core temps to see it correctly. I will be keeping an eye out for more news on this subject

 

You can turn on logging in hwinfo64, and set the sample interval - I think it's 2 seconds by default, and that will give you the raw data to convert to a graph

 

Thanks Ryzeki. I'll try it. I was about to flip out because i thought my laptop screen was tearing when i scrolled up and down steams store front page. But when i loaded up GTA V on the laptop, buttery smooth and no tearing. PHEEEEWWWW.

And I'll try your suggestion but how do i make my tv the only display? is that in the nvidia control panel? or Windows 10 control panel display settings? Thanks

 

Yeah gonna try it once i figure out how to set my external display as the only one. Also, i'm 99% sure that the HDMI connection on the MSI GT62VR 6RE Dominator Pro (my laptop) is HDMI 2.0 and if it is then it is 1080p/60fps capable.

You know whatttttt though?? I think my Vizio tv from 2014 is only HDMI 1.4.....sad day. I can't find it in the tech specs but it's model M602i-B3. Pretty sure i remember it not being 2.0 and thinking it wouldn't be a big deal. If that's the case maybe i need a new TV.......BAAAHHHHHH

 

HDMI 2.0 is for 4k @ 60 FPS, or 1080p @ 120 FPS

HDMI 1.4 is fine for 1080p @ 60 FPS

 

phewwewewewe. But I still don't know what mine is. I'll keep googling.

 

DING! DING! DING! Winner! Tried this (only show 2nd display, not laptop) and all the tearing is gone. Weirdly, I checked settings after about an hour of tear free gameplay and the refresh rate was at 24hz. So i changed it to 60hz and turned on MSAA and FXAA (i think those were the 2 turned off) and after about 5 seconds it locked up. Audio was still going but video froze. So that was weird. But when i was playing it definitely didn't seem like 24fps. it was incredibly smooth just like before. I'll have to figure out how to show FPS in game so i can confirm.

Anyways, issue fixed. Really appreciate it This laptop is a BEAST!

 

@hmscott, I made that thread here, but I don't see it? Strange...Here is the thread over on the AW threads...

Did you happen to see it earlier?

 

I saw it and was about to put up a screenie of mine but it disappeared.

 

Hmm that's so strange! I don't see a reason why it would be taken down if that was the case?

Shall I just post it again?

 

I don't see why not.

 

Glad I could help I also game on my TV, from old 1080p to new 4K tvs (well not new but yeah) so I am used to fighting weird TV monitor issues hahaha.

Depending on the game, you can use Fraps to monitor fps.

 

@hmscott and the crew...

Here you go

http://forum.notebookreview.com/threads/i7-6820hk-troubleshooting-high-temps-uneven-cores.797483/

 

Can this laptop output dolby or DTS 5.1 audio via HDMI to TV? Does the built-in soundcard support surround functionality? Or since the output is from HDMI, then the sound card is irrelevant?

 

So yesterday I tried to record a video and set encoding with OBS on fast mode which a 6700hq should be able to handle. To my surprise obs started to give me warnings that the cpu load was too high and couldn't keep up... when I checked it in dragon center it was indeed running at 100 percent?

Puzzled, I went searching on the internet and came across this paragraph of a review from notebookcheck:

"As usual, we check the clocks and the performance with the Cinebench benchmarks. While the majority of notebooks behaves pretty inconspicuous, the GT62VR was a bit puzzling at first. The single-core scores were much lower than we expect from the i7-6700HQ, despite good clocks. The CPU sometimes even dropped to the level of the ULV model Core i5-6200U. The clock was also always stuck at 3.1 GHz according to HWiNFO and Intel's Turbo Boost monitor.

After we talked to MSI, the Dragon Center software turned out to be the problem, so we received a second test device with updates. The Shift function still uses 3.1 GHz in the modes "Sport", "Comfort" and "Eco" (so the feature does not make much sense), but the user modes "Presentation", "Movie", "Gaming", and "Office" have a clear effect on the clocks, so we were now able to perform correct idle measurements. All corresponding values have already been replaced. The overall rating is still 85 % though."

http://www.notebookcheck.net/MSI-GT62VR-6RE-Dominator-Pro-Notebook-Review.171215.0.html

So anyone noticed this and what did you do to solve it? Seems alot of owners of this machine might be running this with a bottleneck on their cpu without knowing?

EDIT: ran cinebench 11.5 and 15 and comparing the scores with those of the same system on notebookreview (which utilizes a gtx 1070 card vs my gtx 1060), I see similar results in 11.5 but on all three tests using cinebench r15 I score 8 points less single core, 11 points less multi core and 16 frames less in openGL.

My cinebench r15 results on out of the box settings gtx 1060 version of this laptop:

single: 135
multi: 662
openGL: 59.92 fps

Update: I updated dragon center and cinebench cpu scores on my laptop on out of the box settings are now about 5 points better than the reviews benchmarks... but the videocard score has remained the same at around 59.92 fps. Weird. Maybe an uninstall will fix everything..

 

Ok so I need some help. Has anyone on here encountered buggy hdmi (laptop to tv) problems with this laptop? Abot a week ago, after I had the system for a few days I had a one time problem (so I thought) when I connected it to the tv and I was met by **** all happening. A reboot resolved that.

Now, one week later I have encountered the same and had to reboot three times before the output to the tv worked. I can not seem to reproduce the problem which makes it scarier. Nvidia display output tab shows only my laptop screen when this happens.
Am I looking at the first signs of a defective motherboard/hdmi output? Or is it a windows 10/software thing?

Any suggestions before I send an otherwise fine laptop back?

 

I had a lot of issues connecting to my 4K TV and turned out to be drivers 99% of the time. I even had to reinstall the same drivers using DDU to properly get them working, and for the time being my display output is working correctly.

I would try reinstalling your latest stable drivers with DDU and test again. Also, depending on your cable, you might have issues. Are you connecting to a regular TV?

 

Hi thank you for replying. Yep, not a 4k tv, Panasonic full hd plasma tv. It isn't the cable or the tv, it is connecting fine with the same cables to my ps4 and tv decoder. I tried different cables but to no avail.

The support site of msi for this particular model shows me that I have the latest nvidia driver (368.79) installed... I will definitely go for the reinstall route if the problem shows up again though. It just seems weird, for it to work most times but then fail me at random. The fact that I can't reproduce it makes it more likely to be hardware IMO... Really hesitating on whether to return it since I've got two weeks left, especially since it seems to have been developing a buzzing/coil whine at lower cpu/gpu loads as well that has become slightly more prominent over time as well.

Have you had this exact same issue though? That it wouldn't do anything at random?

 

what I remember were issues where after connecting, the screen would be changing as if adapting to the resolution, but then going back to another type of res, or sometimes getting hanged in black screen unable to do anything, including the laptop itself.

As for coil whine, I can't really help. I only get coil whine with Witcher 2 in particular. I haven't noticed it on any other game. In a way, coil whine is entirely normal and it happens so if you feel like it will drive you crazy, maybe you can change the machine.

 

Well I am not sure whether it is coil whine, but it seems to happen under low load in my case and not necessarily when I am gaming but even now when I am browsing with some background programs opened but idling. I wouldn't really return it for this though, since I am well aware that the next machine could have similar or worse issues. But the hdmi just not working, simply not responding at random is scaring me, so I'll be keeping an eye on that for the coming days...

 

So I got my GT62VR last week, and so far I'm pretty happy with it. There is some back light bleed on the screen, but I can't really say it's any worse than many other devices I've seen. The lid with the display definitely just feels a bit more flimsy/cheap than many other models I've seen though, I don't see it as some huge negative or anything but they obviously spared expense there.

The one thing I wanted to ask about was my battery life times and see if they matched up to what other people experience/what I should expect. I've been playing Civilization VI on it at 1080p/max settings and the game runs completely fine, and today for example the battery started at 100% and after about 35 minutes of gameplay it was down to 40% battery. Does that run down time seem pretty "normal" for a machine of these specs/screen? I definitely get a bit more life than that when playing something like Minecraft and Civ obviously pushes the hardware a bit more.

I'm not posting about it because it's a problem or anything, I mean I get it that hardware like this isn't going to last long on battery. I just want to make sure my experiences are in line with others.

All in all, I find it to be a solid machine. I did some clean up on all the extra stuff they put on there to begin with, but it wasn't too bad. That window snapping option they turn on by default in one of the apps though....bleh. That had to go immediately.

 

Sounds about right, sounds like you got a gem!

 

So i bought this awesome notebook a week ago and i realized that the dragon center always shows 0% gpu usage even though it shows the gpu temperature rising so its definitely being used, is there a way to fix this? Also can the SHIFT tab in the dragon center affect the performance of the computer? Because when i put ECO my fps usually drop to 30 on light games like dota. And final issue is that the mobile app always shows 0 fps no matter what im doing, playing games or doing college stuff so that is also wrong.
Thanks for reading and sorry for my poor english!

 

OK finally did proper temp testing by playing GTA V on ultra for a while. Got a peak of 80c on GPU and 84c on CPU.

Good? Acceptable?

From what I Google it seems like I should only be concerned with 90c+ on CPU so I'm guessing both are OK.

 

Not sure what could be causing those reading errors. Maybe you can confirm using other software like MSI afterburner or GPU Z that you can read correctly the GPU usage %. As for FPS, it will depend on the game, but you can use different software for that, like fraps (just make sure you are not recording haha).

As to why they are acting weird, maybe another program is making it act funny? For example, with the case of Intel XTU when reading clockspeeds, if you had Avast installed you couldnt see your clockspeeds. Maybe something similar is happening with other software?

Your temps are excellent Indeed, you should be concerned on the 90s range. But it should be a bit hard to get to those temps. And you are not even using turbofan right? My GT80 runs hotter on the CPU haha, I often see 88 to 90 if I am not careful

 

That's great to hear. Yeah no turbofan. Only figured out what that button was yesterday It makes it sound like a vacuum cleaner. And that's probably another reason I shouldn't look at getting any other laptop because this thing is WHISPER quiet even when gaming. I seriously don't hear it, headphones or not. I didn't realize how annoying loud fans are until I pressed that turbo button. Cool to have the option but would be horrible if my laptop was always like that (like maybe the Razer Blade or Alienware).

 

another question: when I game with this hooked up to TV via HDMI, should I never close the lid? I was reading somewhere else a guy saying his LCD was borked and he thinks it was due to that (doing it for a year or 2, not just 1 time). But 2 things: 1) the cooling on this laptop is great and 2) the heat exhausts out the bottom and maybe the back? not sure but at least the bottom. Unlike others like the ASUS ROG which does have vent fans above the keyboard that would blow on the LCD.

Does that make a huge difference or is the temp of the keys enough to warp the screen even with no exhaust fan pointing up? Obviously it's not hard to leave the screen up when gaming but it just looks so much more clean (like i have a ps4 or xbox1)

 

I wouldn't know. I used to play with my lid closed with my GT60, but not with GT80. The difference being I actually use the keyboard on the GT80 while connected to the TV. In theory it shouldn't affect much. you can always leave it halfway open hahaha

 

Sucks the fresh from the bottom, blows out thru the fans.I don't think that it gets some air in also via keyboard like some Asuses.just run some stress with lid opened and closed, then compare.

 

US owners, can someone please look at the back of the unit and see where it made? China? US? Mexico? Other? The customs people need to know to calculate my duty fees.

 

They are all made in China.

 

Another question/observation: the website on MSI for this laptop says the GPU is MXM. So we can change out the GPU in 3 years if we feel like it? Maybe a waste of time since we are stuck with the 6700hq but interesting option nonetheless.

 

Yes, the upgrade option to 1080 would be potentially possible once this MXM module is avail, though as was inidicated in this thread before, you can expect some CPU/GPU bottleneck in certain scenarios with GPUs higher than 1070...
That's why the guys who were in here before (Diversion,Talon)rather bought F5 Tornados with CPU upgrade capability.the same chassis just a slightly better guts.I will never ever buy BGA CPU notebook anymore...nobody should.

 

I have a friend who just bought a GT62VR 1070. He is having troubles running Battlefield 1. He is getting the same DirectX error that many are having. I have played this game on both my desktop and laptop and have been able to play without getting this error by using the latest driver and stable settings. His problem happens when the screen zooms out after he dies, I'm wondering if this machine has the dreaded Optimus technology that could trip up this game during this time and has anyone played BF1 on this machine?

 

The GT62VR doesn't have optimus enabled actually and so wouldn't be the cause. If those troubles were to be occurring you'd expect to see poor performance all around, not just when the view zooms out. That sounds more like a software/driver bug to me. He could try doing a completely clean install of the driver if he hasn't already.