The Official MSI GS73VR Owners' Lounge

Maybe in the MSI software package?

Worst case, download, install, find icc, save elsewhere, revert to pre msi software.

 

Specifically the MSI True Color installer should have the icc profiles for the various screens at the True Color package build time.

Unzip it and look around. If it's not distinguishable in the installer, the install and search for it.

 

So my internal 2.5 inch SSD literally just stopped detecting in the bios. I've reconnected the ribbon cables and tested and it still isn't detected. I am hoping that the drive just died and the notebook is ok. Anyone have anything similar happen?

 

It happens to new equipment, it even has a name "infant mortality".

Tough choice now, buy your own replacement, return to reseller for a new unit, or RMA whole laptop just to get vendor to replace drive for free.

I bought a new drive

 

I think I'll put the crappy 5400rpm back in, if it detects I'll buy a new SSD, the one I had in the MSI was a hand me down. Fingers crossed

 

Yeah, that's easier if it's not the original drive in the laptop that crapped out. If it's an upgrade drive then return it.

I hope your original drive shows up, so it's the new drive and not the laptop SCSI port that went bad.

GL

 

You can also try testing the SSD on a different PC, but if you do have the old drive then definitely test it in the NB.

 

Thanks for this info! And, is it really on? Like if you watch the g-sync pendulum video or play a game, can you tell g-sync is working properly?

 

Thanks for the tips and well wishes gang. I'll flick the SSD in my desktop and see if it detects. i am actually hoping it doesn't as a new SSD is a lot less hassle than a notebook repair.

 

I removed them all. It relocated the Serial number sticker to the inside of the lid.

 

Can't help you there. I deleted that software and never looked back . Maybe go into File explorer and just do a search for either icc or icm. There should be some that are in a folder not related to Windows. Unless of course it installed them to the Windows folder - then you'll just be guessing as to which one is the one you want.

 

Wow! I asked on msi service website if my XMP profils (corsair vengeance) will be used as is gskill brand for next bios update and if it is planned to fix 1s lag on optimus wake up with win10 apis, ok 1st answer : "restore Windows" , I told yes I did what else... Now cannot connect since 24h with my registered account on their forums (us/fr/etc) . It is a joke ?

Update: Finally Nobody is banned it is most a authentification problem with captcha, all answers lead wrong.

 

Someone post an ICC profil in this thread earlier if you want i forgot wich page, not hard to find. I tested on my CNM1747 panel but I prefer MSI True Color, it does the job well (movies, game, work).

 

Hi guys, I can't connect to the 5ghz wifi on my router.


My laptop has an intel 8260 wifi card, it is dual band but whenever I select the preferred channel to 5ghz it says connection secured but my browser won't load anything and can't do anything on the internet.

However when I connect to 2.4ghz everything works okay

Any help?

 

Well, after opening the machine I found the issue with my notebook HDD not detecting, I removed the drive that was inside and noticed THIS.

To my shock, upon inspection my SATA cable has literally MELTED and now, of course I can no longer use my 2.5" drive. This device is melting cables from heat.

I have logged a ticket with MSI support but I am expecting the usual run around and weeks of downtime.... to be honest even if they do replace the cable it will just melt again.... sigh

Check your cables gang, make sure there isn't heat stress on them.

 

It kinda depends on how it was melted, can you put up a photo? Wide shot and close of the burned / melted area.

It could be a short of the cable with power, and it could be a failed drive / electronics causing over current.

The reason this is important is you may have fried the MB interface or the drive interface.

It's highly unlikely that simply running a hot laptop melted that plastic.

 

My temps are usually 90 for CPU and 85 for GPU in any game so this thing does get VERY hot. Considering that drive is an ssd I am shocked it could get hot enough to melt the cable.... very bizarre and a tad worrying.

 

Those temperatures aren't near hot enough.

For example:
"DuPont Teflon- FEP-100 has a nominal melting point of 510F" or 265C:
http://www.camesainc.com/Resource_/TechnicalReference/2392/Camesa_TechBulletin-021.pdf

Is all the plastic across the cable(s) melted, or just 1 or 2 wires, in one spot or end to end?

 

So in the middle of the cable it is broken in half, on each side of the broken edges there is a charring from melting. I added a pic to my previous post.

 

That's not from overheating. That looks like overcurrent to the ribbon cable. Either from a loose correction or the mobo is bad. Could be the SSD too, so be prepared for that. Hopefully they will still allow a warranty claim considering it's attached to a replaced component. If they don't, just order another ribbon cable and fix it yourself. I'd put the old hard drive in there first to see if it happens again without the SSD.

 

I had written asking if, in-game, g-sync was truly working. I'm not questioning your photo, I'm just confused because many people have stated that because of optimus, g-sync would NOT work with an external monitor, and that it was hard-wired that way.

EDIT: I called MSI usa tech support today because I was so curious, and asked them, they said now way, no how. So maybe you know something they don't! But I am doubting you at this point, I won't lie

 

Optimus doesn't let you do G-Sync with internal monitor because it's not directly connected to the Nvidia GPU, but DP port is GPU-direct that's why it works.

 

Hi Kevin, thank you, I am just a "layman" as they say. But learning a lot on this forum. So if I understand you correctly, I can buy a G-Sync monitor ( too bad they are at least $500! ) and connect it to the GS73VR DP, and then I will have G-Sync. That is good news, I think. Although for much less than $500 I could buy a different laptop that already a G-sync panel. I guess the MSI support tech I talked to may not have understood how DP and the GPU work in this situation, or prehaps he didn't understand what I was asking (although I thought it was a relatively simple question).

 

I am sure they know their products but they will only give you safe answers based on specification, but no more.

 

Hi everyone, new here and just read through 53 pages of this thread. I'm from Canada but currently travelling the world, and my zenbook ux305ca just doesn't cut it for gaming so I'm taking a hard look at slim portable gaming laptops and this gs73vr really caught my eye. 120hz screen is perfect as I'm mainly going to be playing Overwatch on the laptop. Being slim and only over 5 lbs are also major points for me.

Here's my last few questions before I order:

1. Anyone have experience buying a laptop from eBay? Getting it shipped to Taiwan and paying import charges is still cheaper than buying it locally, as hard to believe as that sounds. What about buying manufacturer refurbished? It's quite a bit cheaper (only 1399 before shipping and imports) but is it reliable and trustworthy?

2. From what I've read, it seems that the 025 submodel will ship with a m.2 SATA SSD. Can you use the same slot to power a faster PCIe nvme SSD to get over 1000mbps reads?

3. The laptop has a sound out headphone jack and a separate micro phone jack. Does that mean if I use an IEM with a built in microphone it won't work?
Thank you for all your posts in this thread, I've already learned a ton.

 

I'm trying to install Win7 Pro here.

Has anyone else managed it?

I've got nvme driver and installing from win10 (to a 2nd partition on main drive) off usb stick on 2.0 port.

All ok till unpacking files then it complains about missing driver and kicks me out of installer.


Might try from uefi boot menu instead, maybe win10 is being lame.

Cheers

 

@aspertionDilbert - You might need other drivers slipstreamed into the Win 7 setup (chipset, maybe?). If UEFI is enabled, is the disk/volume setup as GPT?

 

The partition for win7 was created in win10 by shrinking the c volume to create the space.
It should thus be gpt.

Well 7 put the bootload select screen in, but the os fails to run since it didn't finish.
UEfi gets confused now trying to run the bootable win7 usb haha.
For all these modern 'easy' systems they soon go awry and need good old bios or whatever to fix them.

Will hard usb boot tomoz and try get win7 on that way.

If no joy then I'll have to find drivers for win7 for most hardware and get them in the installer.

Sadly the win7 installer seemed to have trouble in win10 using the Internet to get upgrades and drivers.
That said I'm weary of that as part of the goal is to avoid all the spyware crap windows installs!


I'll be sure to document what works as I'm sure many might want to use Win7 and have a reference to get it working smoothly with this machine!

Thanks

 

@aspertionDilbert - UEFI may need to be disabled, or CSM enabled, to throw Win 7 onto a machine with a UEFI BIOS, along with the disk setup as MBR.

If you manage to get this working, follow up documentation would be great.

 

Just bought this laptop and i'm having definite FPS issues.

league on medium-high 1080p runs on barely 100, 70 in team fights
CSGO on 4:3 1280x960 all low runs on ~140
Overwatch is a steady 150 with all on medium, 1080p
Temps get up to 85-87 sometimes when gaming for a long time, mostly around ~70-75

I've disabled Game DVR already, and I just don't know what to do.. Updated the drivers etc.

 

Keyboard keys popping off problem

So this started happening today the WASD keys used a lot for gaming are starting to pop off. I have identified the problem as the 2 plastic tabs that attach to the key faceplate have holes where they attach to the laptop via metal hooks on the laptop itself. well the plastic tab holes are getting enlarged through repeated pushing so that the metal hooks no longer grab them as securely and they pop off. also these plastic tabs attach to the key faceplate via 2 plastic hooks on the back of the faceplate. one of these plastic hooks is broken.

MSI wants me to send the WHOLE laptop in for repair where i just want to get the key faceplates and plastic tabs and fix them myself. i have actually done this with rarely used keys like the [ ] and swapped out the plastic tabs for the W and A keys and they work just fine. MSI claims they cannot send me the keys as the keyboard is 1 single part and they cannot send me the keyboard either it must be sent in for repair.

Anyone have any solutions?

 

Who are you talking to at MSI?

 

The whole keyboard has to be replaced by MSI because they will not take off the key caps and just send them to you. Additionally, the keyboard itself is adhered to the C panel (keyboard-side) so they will need to open up the system to replace the whole C panel.

 

Well I'm dealing with MSI in small claims court soon since their support was so horrific in Australia. I feel I should warn anyone here not to buy anything from them in Aus. God I have 15 pages of correspondence with their support that is so horrendously embarrassing I feel like I should post it online just to show MSI how bad their team in APAC is. Never again. I sent my unit to them despite asking for a refund so I could give them a chance in good faith.... they bent the notebook frame and now have the audacity to suggest I did it.....

 

i think they should make an exception for just the keys. here is a website that sells the parts for older steelseries keyboards.

http://www.laptopkey.com/KeyboardKeys.php/MSI/GS Series/GS70 Stealth

requiring a 2 week turnaround for a simple fix is not good customer service, and it probably costs them a lot more.

 

What country are you in?

 

USA why?

 

Hello All. I'm working my way through reading all the posts in this thread from the beginning but it's proving to be quite an undertaking. I was wondering if someone can tell me if the 4K display is gsync enabled. Also, now that this has been out for a while what's everyone's thoughts on the 4K panel VS the 1080P 120HZ panel.

I appreciate the help!

 

It's is unlikely it has G-Sync because it doesn't work with Optimus. Unless they removed Optimus (unlikely) for this refresh then no it won't have G-Sync. Go for the 1080p display. The GTX 1060 is not a 4K card and the 120hz display will be great for gaming.

 

Why does this keep happening every time I load up the laptop?

 

Doubt it's G-Sync. From what I can gather, all the GS73VR models run Optimus, which requires the display to be hooked directly to the iGPU (Intel HD 530), while G-Sync would require the display to be hooked to the dGPU (GTX 1060). However, all the display ports for external monitors are hooked to the dGPU, so external displays will have G-Sync enabled (if the monitor supports it), which you can combine with a 4k monitor if you still really want that resolution. Not 100% sure though, but I think that's how it is, however I can't guarantee anything for the upcoming lineup with the 7th-gen CPUs and alternative GPUs (1050Ti, 1060 and 1070).
As for 4k (IPS) vs 1080p 120Hz (TN)... Personally I'd go for the 1080p 120Hz, I see no point in having a 4k display on a laptop due to their small-ish screen sizes. Perhaps photo and video editors could take advantage of it, but normal gamers? Doubt it. In case it'd help make up your mind, just a quick comparison...

Spoiler

4k 60 Hz IPS panel:
+ Very high resolution (but is it really necessary?)
+ IPS panel, so great viewing angles and great colours
- GTX 1060 isn't powerful enough to run some games on Ultra in 4k at a good framerate (however the 1070 in the next lineup should be)
- Worse response time and refresh rate
- More expensive
- Worse battery life

1080p 120 Hz 5ms TN panel:
+ High refresh rate and response time, great for gaming
+ Very high quality TN panel, comparable to IPS in terms of image quality
+ GTX 1060 is great for gaming at 1080p
- Bad viewing angles (but still extremely good for a TN panel)

 

Noob question with this GS73VR notebook.

It is possible to use MSI Win10 drivers under a Win 8.1 Pro environment? Kind of 8.1 fan here

 

Lol I think your in the overwhelming minority. 8 & 8.1 were real turds...

Sent from my Nexus 6P using Tapatalk

 

mm Win8 for sure. But I have a bespoke version of 8.1Pro made for my self that has a lot of advantages (No Start Market screen, pre-installed customs apps, etc..) and don't have the time or the guy who made that to do it all over again under Win10.

PS: Don't want to go out of topic. Just was curious if somebody tried installing 8.1pro in the GS73VR system.

 

I read somewhere that everything basically runs off windows drivers. You could give it a try. Worst case you just clean install Windows 10...

Sent from my Nexus 6P using Tapatalk

 

Is there any fix/update to help with the stuttering? I have music in the background and when I multitask with trackpad everything freezes for a sec even the music. It happens every now and then but noticeable.

 

I presume it is from optimus technology and win10 apis, keep a look on the power button color when it happens. The best way to fix that is an up-to-date bios revision from msi website (or if they decide to release an unlocked bios to do it ourself cause so long to wait... ) or a nvidia driver fix for your msi vbios brand as they did for some others too from the global GeForce driver. So actually no fix and because bios security you will be not allowed to do it yourself anyway.

If you want a working solution, only if you don't care about all WinStore apps you bought, go back to win7/win8 and all will be good. I planned to do this when I will stop playing forza3.

 

Win7/8.1pro FTW!

 

Good Morning to everyone. My name is antonio and i'm from Italy. I've Just purchased this wonderful dream machine and i love it .
Now , I had a problem with the installation of a video driver. During installation, the PC is locked and the screen went black. After waiting several minutes I was forced to a forced shutdown of the PC using the power button. Afterwards everything went perfectly. I ran a check of the logical drives C and D, and I did not detect any errors. Everything now works perfectly. My question is this: may i have ruined something with the forced shutdown of the PC via the power button? I made every possible scan but the logical drives are perfect. Can I feel comfortable? thanks in advance for your answers. Antonio

 

You should be fine