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    new Gigabyte P35K

    Discussion in 'Gigabyte and Aorus' started by [-Mac-], Jun 2, 2013.

  1. BlkKnight

    BlkKnight Notebook Consultant

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    According to my RMA my replacement is on it's way.

    I've a feeling it could be from the dropped batch :(
     
  2. TonyBologna

    TonyBologna Newbie

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    Makes me want to glue a little rubber foot under the weak point if I get one. But I shouldn't have to.
     
  3. zipykido

    zipykido Notebook Consultant

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    I wonder if the delays were because of the damage issues. Something probably happened at the distribution center which meant that the shipments had to be delayed after they inspected all the boxes that had damage to them. I had modifications on mine so hopefully someone at GentechPC should catch any flaws in the chassis.
     
  4. hennyo

    hennyo Notebook Enthusiast

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    Sounds possibly sketchy. Questionable.

    It's puzzling because it seems like the bottom of the chassis in tandem with the top, should provide enough rigidity under circumstances that are within reason / that are not abusing. Didn't notice the aluminium lip was so absurdly tiny.
    Can it really be that weak?
    It seems peculiar because only a 3.75 oz Hard Drive, or a slightly weightier battery are located in the front. The focal point and weight to one side would have had to be really poignant.

    Is something else (possibly) at play here? Hopefully - aside from the metal's too thin...............

    It seems like considering the weight, / aluminum / plastic frames it would take a lot of force to do that to it though in shipping.

    Could be wrong though.

    Can owners speak up as far as it's seemed strength? If you tried to flex it, would you easily damage or break the p35k aluminum?

    It looks like the packing is proper in John's video (it's identical to p34g), which suggests if there was a problem, Gigabyte didn't realize it. (?)
    PhotoGlow Photography | Gigabyte P35K laptop unboxing | Video 1 It doesn't look like he's adverse to gripping under the odd drive in the video either, nor is there noticeable flex... But yea, ~3.5mm of strength + thin aluminium doesn't sound promising.

    They didn't rib the bottom (because it's thin) or use a mounting screw as a grommet in the center there either.

    wow.jpg View attachment 103081 View attachment 103083

    Just thin aluminium. Drive is too thick for the case. Or the extrusion could have been a bit less half assed. I mean a thickness issue, in AL; which is cheap as daisies right now.

    Though they bent it instead of milled it all out of one pices of AL... Which explains why it's so thin and then possibly treated (though I doubt it). Should have gone just a bit less half assed, irregardless of what the problem would be - is.
     
  5. edwardamin13

    edwardamin13 Notebook Consultant

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    I wonder how much the 3840x2160 screen cost though. Also there wont be many game/video or program that can utilize that kind of resolution right?




    Sent from my iPhone using Tapatalk - now Free
     
  6. zipykido

    zipykido Notebook Consultant

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    I highly doubt a 765m could effectively push out that resolution when playing games. That's already well above retina display. Obviously that means crisper display and more screen real estate, probably would be good for photo editing. Letters would be small but crisp so reading may or may not be bad. Then again if I wanted that type of resolution I'd just buy an external monitor.
     
  7. BlkKnight

    BlkKnight Notebook Consultant

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    The aluminium is really thin. It moves under pressure (unlike my xps) the area around the odb is naturally weak as it is an open tube (all be it flat and rectangular) with an unsupported open end. This is where all the flex and distribution happen.


    Not saying that under normal conditions would be a problem, but if dropped when being only held by the edges. . .

    Sent from my HTC One X using Tapatalk 4
     
  8. hennyo

    hennyo Notebook Enthusiast

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    It's not plastic, but aluminum that freely moves? Clearly it looks weak underneath, at least to some degree, but the aluminium? Even though it's a really simple extrusion... Still sad that it's directly culpable for such a feat..
    Must be 1mm thick.... *facepalm*
     
  9. BlkKnight

    BlkKnight Notebook Consultant

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    Not a chance 1mm. 0.5 at best

    Sent from my HTC One X using Tapatalk 4
     
  10. tijo

    tijo Sacred Blame

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    Alright, so there have been some arguments and resulting flaming in regards to what voids the warranty on the P35K. I've had to delete some posts, edit some others. Keep the insults and flaming out of it, we'll be watching this thread very closely from now on though. I'm not going to lay the blame on anyone or issue warnings and infractions, but if this doesn't stop, the mod team will act accordingly. Please keep it polite from now on, I know you all are capable of it, if you feel irritated or angry, take the time to reread before hitting that reply button if needed.

    I'll end with his: Reps from OEMs have been wrong before, resellers have been been wrong before, NBR members have been wrong before too, but all of the above have also been right (on most occasions) too. My point being that until someone actually cracks a retail unit open, it will be hard to tell who is right or not. My own experience talking with company representatives is that while they are right most of the time, when it comes to more technical questions, the reps in charge of social medias, customer orders can often be wrong unless they directly ask someone from the more technical side of support. One thing is for certain, we'll know eventually.
     
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  11. kokokh

    kokokh Newbie

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    2013-10-11 19.19.07.jpg
    Mine seems to be ok, also brought from OCUK. But I do agree that it probably wouldn't stand up to any kind of drops as pressure on either of the front corners seems to stress and flex the thin bridge.

    2013-10-11 19.36.48.jpg
    There is additional support but if that aluminium strip where to go all the way across I don't think this would have been a problem. Just need to be a little more careful carrying it around, or Maybe find a DIY soultion.
     
  12. Retroceded

    Retroceded Notebook Consultant

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    kooks, can you open the laptop and take a picture of the backplate and the motherboard?
     
  13. kokokh

    kokokh Newbie

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    Looking for anything specific? That Sinchen review has a few images but i'll try open it up over the weekend and take a couple snaps.
     
  14. Retroceded

    Retroceded Notebook Consultant

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    Thanks, yeah take a pic of the wifi card and the fans :)

    (Also would be interesting to note what has changed from the review model to the consumer model.)

    Lastly can you agree that the battery lasts 5-6 hours?
    (Those numbers are from a comment on ocuk)
     
  15. GenTechPC

    GenTechPC Company Representative

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    We haven't receive our shipment yet but we will fully inspect once we receive it. :)
     
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  16. likebutta

    likebutta Notebook Geek

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    Wonder if there is room to place some sort of a shim in order to help strengthen that weak point.
     
  17. Retroceded

    Retroceded Notebook Consultant

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    I contacted Excaliber PC about their ETA, CF2 is Tuesday, CF1 will be late next week.

    You could most likely stuff the ODD bay with something to add to its rigidness if that is its weak point, but we really shouldn't have to do that.
     
  18. kokokh

    kokokh Newbie

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    Hey, check the snaps out, not taken with the best of cameras but hope they help.

    https://www.dropbox.com/sh/eblzypwx08bufen/hlBy6_DQGZ

    I did a battery report as well, I'm not sure about 5-6 hours, haven't really used it for such long periods yet, but if you check page 3 of the report, it took 55% drain in 2:09 while I was watching a movie as well as youtube videos at 50% brightness.

    I got 3 hours out of it on the first day running updates and installing software so I'm confident that 4 hours wouldn't be a problem under normal usage. I may try undervolting it a little to get a bit more juice from it, but personally i couldnt see my self getting 5-6 hours from it with normal usage, maybe if i was just using microsoft word and have it on power saver i could get close to 5.
     
  19. hennyo

    hennyo Notebook Enthusiast

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    Wow, I really want to love this laptop,

    As far as I'm concerned, the heatsink looks little like the one in Sinchen's. Bring us up to date on temps, please. Are they improved?

    The heatsink looks like what is in the W230ST, dreadful... The heatpipes are not melded / amalgamated in front of the fans, and It's not powder coated for higher thermal coefficient. What happened Gigabyte? How does it seem for strength kolo?

    Damn it, I wish 20nm / 14nm were out.

    Might go with the P34g and put a 3200 x 1800 in there. To get me through the forseeable future.

    View attachment 103119 ...... View attachment 103120
     
  20. zipykido

    zipykido Notebook Consultant

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    So the RAM is a 204-pin CL11. Does anybody know if I should match the sticks exactly? Also does this laptop benefit from dual channels? If it does I might just throw in a 4 gig stick or wait for RAM to get below $40 for 8 gig stick.
     
  21. Retroceded

    Retroceded Notebook Consultant

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    Thanks for that.

    It hasn't changed much at all, from the engineering model.

    The wifi card is nice, the only thing that perplexes me in the warranty sticker, is it preventing you from installing mSATA?
     
  22. JonathonW

    JonathonW Notebook Enthusiast

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    Guy, bad news. Sadly I've returned mine as well. It was slightly bent, so that the centre of the laptop touched the desk, while the rubber feet to the left & right were each 3/4 mm above the desk. (Photos attached). I would have liked to have kept it, but a bent laptop is no good. I've posted similar info in the Overclockers.co.uk thread as well.

    [​IMG]
    Damaged Gigabyte P35K as shipped. Note the centre of the laptop touching the glass table and the rubber legs a few mm in the air. Note also the gap between the base and the screen. i.e. you can see the curve.

    [​IMG]
    Closeup of damaged P35K as shipped. Note the centre of the laptop hard on the glass table with the rubber foot 3mm above the glass. I.e. the laptop is bent.

    (Higher res images available here: PhotoGlow Photography | Gigabyte P35K laptop unboxing )

    My worry is that even if I got a replacement with the current design, the fact that dropping it/rough treatment during shipping give such a bend does not inspire confidence in the long term usage of this laptop. I've dropped my Dell Studio 16 XPS a few times (while in the laptop bag) and it's always been fine. I don't have the confidence in the current design of the P35K.

    I will wait to get a redesigned model or when the manufacturing issues have been ironed out.
     
  23. Dabeer

    Dabeer Notebook Evangelist

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    First off, thanks to all the early adopters who are giving me valuable feedback: wait until they fix the structural integrity of the ODD bay.

    Secondly, there was some mention about replacing the screen, and I have questions about this. I was under the impression that each laptop basically used a screen designed specifically for that laptop, and thus that a screen from even a similar model might not fit another model. Yet here I'm seeing talk of pulling Retina displays from MacBook Pros to put into the P35K. So my question is, is there any sort of standard to laptop screens? How would I know if an aftermarket screen, or a screen from a different model of laptop, would fit a computer that I already own? Is there a forum here dedicated to this topic that I should be reading? I did a quick search for one, but didn't find anything. Thanks in advance.
     
  24. zipykido

    zipykido Notebook Consultant

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    Hopefully those of us who are early adopters don't get screwed over by this design flaw. Or at least we get some compensation if the issue becomes too problematic that it laptops break completely. The problem seems to be that the bottom panel provides no support for the middle which means that it flexes too much. The stress point in the middle front of the laptop flexes back and forth weakening it so any pressure at all will eventually result in a partial failure or bend.

    As for your screen question, there are a lot of manufacturers that produce screens (but most are owned by the same few companies). If the connection pins are the same you should be able to just replace the panels, as the pins dictate the data transfer. However a higher resolution screen requires more power, which the motherboard may not be able to handle. Also there is no guarantee that the panel will fit in the panel casing. I would want proof that this worked before even trying especially since screens are incredibly delicate.
     
  25. BlkKnight

    BlkKnight Notebook Consultant

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    And expensive!

    Only time will tell if the structure is truly flawed or if the batch was dropped from a great height.

    Would you expect to be able to pick the machine up with one hand?

    How does it feel if you lift it up with the screen open with only your left hand (as if to pass to someone?)



    Sent from my HTC One X using Tapatalk 4
     
  26. Sefiror

    Sefiror Notebook Enthusiast

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    Can anyone tell me which type of RAM fit into the P35K? Could you select it for me at this site
    I want to buy the version with just 8GB and Upgrade it to 16GB with 2 modules from the same brand (or another one same as the stock one) on my own because that way its cheaper for me.

    I also want to build in an SSD on my own. Will one of those two fit?
    Anyone knows how they are quality wise?

    Greetings
     
  27. JonathonW

    JonathonW Notebook Enthusiast

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    Yes, I have picked it up with one (right) hand. Quite doable. I would always pass a laptop with two hands, regardless of how light it was. You don't want an expensive drop.

    I think the packaging inside the Gigabyte box did not help. The laptop was secured in a big wedge of foam on the right and left, with no support in the middle. I.e. if the boxes moved up and down (e.g. in an aeroplane) then any flex would be transmitted down the middle of the laptop, which we now know is the weakest point.

    Meh, this is why I don't like being bleeding edge. Still, there's nothing really on the market like it. Lets hope they quickly re-tool the production line or beef up their manufacturing process or whatever they need to do to get the structural strength needed.
     
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  28. zipykido

    zipykido Notebook Consultant

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    That site doesn't seem to sell single 8 gig memory modules. The laptop currently has: TS1GSK64W6H Transcend 8GB SODIMM Memory PC-12800 something like this card. Not exact same serial number but similar: 8 gig, DDR3 1600 Mhz, 204 pin SoDIMM memory, CL11. You'll want something with the same specs as matching ram is important to maximizing performance. You might be better of buying 2 8 gig sticks: Corsair ValueSelect SO-DIMM kit 16GB, DDR3L-1600, CL11-11-11-28 (CMSO16GX3M2C1600C11) | Skinflint Price Comparison UK

    For your SSD, either should work. All msata use the same footprint size and the connectors are the same for all brands.
     
  29. edwardamin13

    edwardamin13 Notebook Consultant

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    Damn, that structural weakness at the center is really unfortunate.. I think I will still take my chance next week or so though..


    btw, I've seen people discussing about asymmetric dual fan. Why is it better than symmetric one?
     
  30. David7

    David7 Notebook Guru

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    Someone on Gigabyte NB's facebook page pointed out that the P35K bending problem is also present in MSI's GS70 laptop as well. Also, GS70 is full aluminum compared to P35K's plastic bottom. In a product review done by Gentech PC you could see bending around 4:40 and onward. One of the feet is even off the ground. So is it due to an apparent design flaw with thin gaming laptops greater than 14 inch or did MSI and Gigabyte just poorly made their products or is it mostly the couriers' fault?

    MSI GS70 product review
     
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  31. bluestrike

    bluestrike Notebook Enthusiast

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    Yep, me too. I feel a diy solution to fix that weakness is doable.
     
  32. hennyo

    hennyo Notebook Enthusiast

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    AnandTech | The next-gen MacBook Pro with Retina Display Review
     
  33. BlkKnight

    BlkKnight Notebook Consultant

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    . All thin gaming laptops have this design flaw?

    And This is acceptable because?

    Sent from my HTC One X using Tapatalk 4
     
  34. David7

    David7 Notebook Guru

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    Not sure if all but it is apparent in the GS70 and P35K so far. Not sure about Razer Blade Pro though. Didn't say that it was acceptable, and of course it is not. Just asking you guys who or what you think is more at fault? Couriers or Msi and Gigabyte?

    Also, is this a trade off that we are going to have to deal with for the first generation of these laptops for having lower price, better portability, and decent performance. As far as I am aware of, the Razer Blade Pro I don't think have the same problem, but it is much more expensive, bulkier, and heavier. Unless someone wants to correct me on that.

    Also I was wondering, even if the P35K went full aluminum won't it still have the same same bending problem as the GS70?
     
  35. BlkKnight

    BlkKnight Notebook Consultant

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    I'm sure an extra 200g of alu wouldn't be that much
     
  36. JonathonW

    JonathonW Notebook Enthusiast

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    Agreed. I'd still buy the P35K if it was a few hundred grams heavier and a few pounds/dollars more expensive.
     
  37. zipykido

    zipykido Notebook Consultant

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    Each fan will make noise at a different frequency so theoretically it should be less noisy. Then again some frequencies are pretty annoying and carry further. I'd actually prefer if they had made the CPU heatsink span both fans (70% to 30%) and only the GPU would go to the larger fan (30% cpu fan). That way the system would be whisper quiet when only the CPU is working, and I don't care about how noisy it gets when gaming with the GPU.

    Actually looking at the pictures right now, if your system is completely flat when you get it, the easiest preventative measure would be to glue a little foot (plastic or rubber, but it has to be firm) right behind the ODD bay release switch. This would allow any pressure put on the middle of the laptop to dissipate rather than bend it. Also right above the switch (in the laptop) appears to be a battery mounting bracket which is screwed into the top part of the body. That would be your best point for adding structural integrity.
     
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  38. WhiteBoySHady

    WhiteBoySHady Notebook Consultant

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    Hey everyone, im here to help you out and explain what is the real problem and the FIX
    The problem will probably occur mostly to the people who get unlucky with a bad shipment and the people who had extra upgrades like another 2.5 HDD on the laptop that probably added some weight to laptop. ill explain with pictures

    Here is a picture of the laptops interior please look carefully at the circled red spots and the blue spots. red Spots are for the motherboard screws and the blue is for the HDD, BATERY, EXTA HDD. motherboards are always built strong and rigid. if you notice the motherboard only covers the back part of the laptop with screws firmly holding it in place. the laptop would be completely straight and rigid from the back no doubt but look at the front, its all empty plastic/ light metal that has the heavy battery and hdd spot on the right side. look closely at the last picture at the bottom there is no middle support like plastic or rubber to lift it up properly. if people upgrade to another harddrive it will add weight to the middle of the laptop. once all the weight is added and the computer runs. heat will take place and start letting the plastic/light metal bend with the help of your hand bending and adding weight on it. Simple... heat and weight will bend the plastic/light metal. that would be the cause mostly. and trust me i know what i am saying. i been working with computer repairs for over 6 years

    9661662308_b34fb48d4b_b.jpg

    The Solution
    When gigabyte manufactures the laptop they build the laptop, but the harddrive information and software is done separate somewhere else. after the information; software, drivers, windows is added on the harddrive they send the harddrive to be inserted in the laptop. they do the testing and they ship it. the laptop doesnt heat enough to bend. My recommendation is when you buy it dont have any upgrades on it so the laptop doesnt run for long and bend by the company that is installing the harddrive and upgrades for you. do my fix :D

    Go to any place like Staples or futureshop or ebay, Im sure every store has them and buy those Foot rubbers for laptops but make sure you get the right height.
    $T2eC16h,!)0E9s37IehtBRe(znpE1w~~60_57.jpg
    Place them here as indicated on the picture Red is option 1, Blue is option 2. or whatever you see helps, but for me id do any of those 2 only. it will add support to the middle when you place it on a surface with your hand on it.
    9658429845_b982ef67c5_b.jpg
    Even if get your laptop shipped with a little tiny bent, you can choose to replace it or you can still add those rubbers and with time it will flatten out.

    i recommend placing rubbers in the middle, honestly it will make things easier
     
  39. Rockin_Zombie

    Rockin_Zombie Notebook Consultant

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    Get laptop lifts, helps with lifting the laptop a little up from the table, which in turns helps heat dissipation. Great little product.
    http://www.laptoplifts.com

    Sent from my SGH-I317M using Tapatalk 2
     
  40. edwardamin13

    edwardamin13 Notebook Consultant

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    It looks way too tall if you want to put rubber feet only in the middle part. It will probably work if you want to lift the whole laptop by about 1/2 cm..

    p86777622-4.jpg
    Does rubber feet with 2mm height like this one ( Rubber Feet Set 8mm L x 8mm B x 2mm H 10pcs RB64 | eBay) works if you just want to put it in the middle?
     
  41. Retroceded

    Retroceded Notebook Consultant

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    If someone finds the right thickness for the feet leave a comment, don't leave others in the dark.
    (Or the product that will work)

    Or if a current owner could measure the current rubber feet on the laptop that would be nice :)
     
  42. CaptainSean

    CaptainSean Notebook Enthusiast

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    Don't any of you remember the Titanic? I'll bet they thought all it needed was a few rubber feet too. And if the shoddy workmanship in the p35k is bad on a REGULAR GLASS table.... how is it supposed to hold up to icebergs and the harsh winters of the opilio crab season? I'm skeptical...

    What makes you think the rubber feet are going to protect the laptop from bending inside a carry-on bag for example? Even if the rubber feet protect it on the table, who wants to fear every bump in the road and crazy homeless man you encounter on your travels? Not I........
    Not I.
    ....

    ::cough::
    .....
    ...... Not I.....

    REMEMBER THE TITANIC

    Sent from my SGH-T999 using Tapatalk
     
  43. CaptainSean

    CaptainSean Notebook Enthusiast

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    Don't any of you remember the Titanic? I'll bet they thought all it needed was a few rubber feet too. And if the shoddy workmanship in the p35k is bad on a REGULAR GLASS table.... how is it supposed to hold up to icebergs and the harsh winters of the opilio crab season? I'm skeptical...

    What makes you think the rubber feet are going to protect the laptop from bending inside a carry-on bag for example? Even if the rubber feet protect it on the table, who wants to fear every bump in the road and crazy homeless man you encounter on your travels? Not I........
    Not I.
    ....

    ::cough::
    .....
    ...... Not I.....

    REMEMBER THE TITANIC

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  44. CaptainSean

    CaptainSean Notebook Enthusiast

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    Why did that post twice

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  45. Retroceded

    Retroceded Notebook Consultant

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    The reason the laptop is getting bent supposedly during shipment is because the laptop is only being held by the 4 corners.
    Which allows the center to flex, when the box has vertical inertia on it. (Or it could be a bad shipment really)

    You wont have to worry about that as your laptop will not be suspended by its corners in your case / backpack.
    The force will be distributed evenly along the surface it is laying in.

    Correct me if I am wrong but I don't see it bending in your bag unless you yourself also get hurt badly.
     
  46. PhreshWater

    PhreshWater Newbie

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    With all these problems with packaging, has gigabyte changed their packaging? Are distributors opening up their shipments and reinforcing them before they ship them out to individual customers?
     
  47. zipykido

    zipykido Notebook Consultant

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    What's interesting is that although the bottom half is bent in the pictures posted so far, the screen casing is also not bent. So it was a force strong enough to cause bending in the lower aluminum casing but not the screen housing casing. I think WhiteBoySHady has the correct points to put additional support on the machine but I highly doubt that heating will cause enough of a problem to actually bend the machine. My guess is that the damage probably happened during assembly. Also there's probably a reason that most other laptop makes don't put a bay in the middle of the machine, because it probably caused this exact problem.

    I'm going to have serious second thoughts about transporting this laptop in a backpack now. I've done it for years with my old MSI with no problems but if shipping in a protected box isn't enough, I highly doubt putting it in an unpadded backpack will do it much good. Imagine the type of damage that could be caused by simply transporting it vertically on its side.
     
  48. Retroceded

    Retroceded Notebook Consultant

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    Contacted XOTICPC about it they told me they will let the Project Manager know about the issue.
     
  49. CaptainSean

    CaptainSean Notebook Enthusiast

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    Really? No one thought the Titanic metaphor was funny? Too soon?

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  50. CaptainSean

    CaptainSean Notebook Enthusiast

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    I'm going to assume the triple post ruined my humor...

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