*Official ASUS W90Vp Owners' Lounge*

Ok, well here it is i have the GDDR3.
What do you think the chances are thy will swap systems if they are now shipping with GDDR5? That and I want to know what is going on with the video cards and drivers. And I am almost certain that both Newegg and ASUS site listed an internal tv tuner when I ordered but now not listed althhough that wasn't a deal breaker but was a disappointment. I mean, I am happy with the system still and today was my first day I had a lockup but maybe I was just lucky for a few few days. But I certainly don't feel as if I should have something inferior in just 5 days time. And the worse part is my confidence in the systme is starting to waver..

sighs again

 

I have never seen the X1 advertised with a TV tuner. Are you sure your not mixing it up with the A1??

 

here is from asus site,

http://usa.asus.com/products.aspx?modelmenu=2&model=2712&l1=5&l2=61&l3=899&l4=0

I can't verify Newegg as there ad changed but I am almost certain it was there as I even asked striker about it when he got his and I was still waiting on mine.

 

The problem with that website is that they are advertising the entire W90Vp line of laptops. Notice how nothing there says X1 or A1? They are showing the full availablility of every model.

There are models with a TV Tuner (A1) but not all.

 

Gotcha. But the ad from newegg also listed at the time I purchased. As i said, it is not a super big deal. Not like if they are now shipping GDDR5 and I have GDDR3 that I got less than a week ago...

But as I said prior. the system itself is super nice and I still think that it is agreat value for the preformance.

JUST PLEASE FIX THE DAMM DRIVERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

sighs and wipes a single tear....

 

Everyone of us could RMA their units back to NewEgg just based on the continual lockup issues. Then wait a bit and order new models.

 

Well, I just placed a ticket with ASUS about my lockup. I will also contact Newegg in the morning.

 

If that HD is 5400rpm I'm gonna freak. I ordered it expecting 7200rpm.

Does this thing have room for a new 7200rpm drive with an additional ssd?

 

Agreed. This is becoming a moral issue now. It seems every owner has had some sort of problem, either big or small. This is no way to run a business, sending out critically flawed products.

If Asus can correct this issue and deliver proper drivers that really bring out the potential of the system, and make it stable, then I will forgive them. If not, I must say I will not buy Asus again. I think they need to show some effort here and deliver by the end of the week, any later is unacceptable.

 

Yes, there are two drive bays.
That is a good idea I'm considering too, having a large storage drive and then an ssd for the OS and apps.

btw, another complaint about the drive. Asus seems to have shipped the loudest hard drive ever. The clicking is like nothing I've heard before. Definitely gonna have to be replaced soon, it's driving me mad.

 

I highly doubt it is GDDR5, as NewEgg is not the most reliable with their information.

It would be a huge mark against ASUS to not only deny those first recipients of the W90 a smooth release but then knowingly change their systems within a week of said release.

 

Ya considering everyone has some sort of problem is not a good thing and the idea that since it is such a new machine and there will be problems is not really acceptable either . Hopefully ASUS gets it sorted in the next week or so, which im sure they will, but there not off to a good start . Im ready to buy mine ASAP once available on Newegg but am having second thoughts at this point and im usually willing to deal with the growing pains of new tech but this from the sound of it looks to be a bit messier then even i had anticipated.

 

bahness. im now getting random "blank screens" under XP , and freezing under vista.
wish i knew why. it was 100% fine in vista, no freezeups or anything. same with xp.
the problem in XP is the video drivers crashing. (wich i understand, i prolly modd'ed the infs' wrong)
but undervista it freeze's while loading the desktop.
*sigh*

 

Lol christ I feel like an idiot now for jumping on the w90 bandwagon and buying it the day it came out

 

Hmm so could a proud owner of one of these help me out by calling up ASUS and ordering two 4870s? Just say you fried them already

 

Just wondering if anyone has been in touch with Asus to confirm if they have acknowledged this problem with all or most w90s and are working on a new driver. Preferably one that was tested for proper stability at ALL times, in and out of games.

*looks to Striker for sage-like wisdom and guidance*

 

Striker said he spoke with ASUS and they are infact working on a new video driver and with the other issues he is having so hopefully some things will get sorted out soon.

 

If I recall the Asus PPL have yet to recieve a test version yet so I'm lead to believe that this unit has gone through little to nothing in regards to testing...as these issues would have been quickly addressed by asus. I feel a certain level of assurance that these problems will be corrected but each day that goes by with no news from ASUS direct to the consumer makes me feel regret for pulling the trigger so quickly. I do understand its a new unit but misadvertising what I thought I was getting is bunk. Every day more people will recieve these units and encounter the same problems as the rest and seek help. ASUS WE NEED YOU TO FIX THIS NOW!

As far as the mis-printing in NEWEGG and ASUS webpages in regards to the GDDR5/3...512mb/1024mb amount...and 7200rpm/5400rpm hard drives I am very upset about this. These specifications should have been accurate upon presentation by both these company's. Personally GDDR3 ram I can live with but won't be happy with...the 512mb per chip vs. 1024mb per chip I can also live with but won't be happy with...but the hard drive being 5400rpm vs. 7200rpm would've been the key element for me to not buy this thing. I would've made the jump and bought an M17 vs the W90Vp-X1.

And yes I know that I can swap a new drive into it if I want to...but that drive better not be coming out of my pocket. And be sure if the new W90's being released are coming with GDDR5 on the 4870 chipsets then I expect to get the GDDR5 Ram as I originally thought I was getting. The ram size can be speculated on...however the posted GDDR5 and 7200rpm hard drive was what I agreed to purchase...and sadly I feel newegg is not at fault for they were fed incorrect information by ASUS as I speculate. So...what do I do...send it back and never buy ASUS because of this or deal with what I get and deal with these issues and fight to resolve them...we will have to see. I mean i just spent 3k on a friggin laptop man! I want this thing to be what I thought I was paying for...not oops we screwed up on the listing and you're stuck with it.

I'm pretty hot under the collar right now as you can probably tell...and I don't even have mine yet. So I hope ASUS can get something right done soon and fix at least the lockup issue and then I can go from there and actually decide whether to keep this thing or fight with ASUS to get what I paid for.

 

Worst part about buying from newegg is NO refunds only exchanges on laptops . Im not sure if you receive it and dont open it your allowed to send it back which i would think would be ok but before you crack that seal on the box you may want to check into first . The whole thing about changing specs as we go along crap doesnt sit well with me either, especially the vid memory specs, so hopefully they get that sorted as well.

 

I think it's a typo. Just called Asus sales and they said it's GDDR3 and they haven't got word of any upgrades to GDDR5.

 

Wonder why newegg just recently went out of there way to change the mem specs on the website ? seems kinda strange .

 

Thats what I figured.

 

Maybe I missed something but ASUS people didn't receive a test unit yet????
and ASUS is the maker? Who slapped this thing together then?

 

Thanks ichime, this is what I figured as well.

 

Can anyone confirm that it is a 5400rpm drive? If so I might try and return mine. (I have to pick it up from UPS tomorrow.)

 

Actually, lack of response from Asus could also indicate they're at the mercy of ATI. Anyone considered it could be a hardware problem with the cards?

Driver, or hardware, either way it's an ATI problem. Asus are completely hamstrung. It's more likely ATI are the ones at fault of rushing product to market.

 

this is so disappointing.. ive been excited about this machine for awhile now and was thinking of purchasing one... i hope they get the problems sorted out soon.

 

In general it's the manufacturer that rushes a product to launch (Asus), not the component manufacturer (ATI). I tend to think a division of Asus pushed ATI to launch early (Obviously not Asus' Quality Control or Tech Support though), but ATI should have had a much better driver prepared than the one that got released.

 

That's ridiculous! Drives are so cheap nowadays! The price diff tween 7200rpm and 5400 rpm is practically insignificant. My advice would be to spring for the 7200rpm drive (or even an SSD drive?) and relegate the 5400rpm drive to the second hard drive slot. Or slap it into a usb drive enclosure to use for backups.

 

Look, they told you it's a dual die, single PCB solution which is obviously not true if you just take a look inside the laptop, so if that information is wrong, Asus is wrong about a lot more most likely.

 

That is correct, it is up to ATI to write the drivers, not ASUS. Asus may have been lax in the QC and testing however.

Asus needs to get with ATI with adequate descriptions of the problem so that ATI can fix it. Asus in turn needs to hear from educated and sober minded users with the precise errors, memory dumps and error logs in order to help ATI fix the problem.

The whining pissed off early adopter with buyers regret need not apply for that task.

 

Outlined in red are very clearly 2 separate PCBs.

 

Correct again, those are two separate discrete PCBs with associated heatsinks and fans turned 90deg apart to fit the form factor.

 

Early adopters shouldn't have to whine or be pissed off with a brand new product...

 

much props to the early adapters for taking the risk so the rest of us dont have to. id much rather be reading about these problems than having to deal with them myself. its so annoying to have a brand new product you paid thousands for not work the way it should.

it sucks but im glad there are guys like striker out there that are being proactive trying to deal with this problem and leaving feedback on these boards. im gonna stay tuned to this thread and hopefully when all the problems are ironed out ill be purchasing a w90vp.

 

Since when does "brand new" mean "working flawlessly"? If anything, any early adopter should expect growing pains. That's true for any piece of technology more complex than a toaster.

 

Dude, there are at least three different pictures in the interwebs showing that the w90vp is using two separate MXM-IV/HE cards with one GPU die each instead of one large PCB with two dies as you were probably told. The fact that it says "ATi Mobility Radeon 4870x2" under device names and such is just a driver bug. W840/M17 owners had the same issue with two 3870 cards being reported as a single 3870 x2.

 

"brand new" doesnt mean working flawlessly but this machine definitely shouldnt have the problems its been having. there shouldve been more testing done before release and that falls on the manufacturer NOT the consumer. the manufacturers should be dealing with these problems instead of the consumer before releasing the product into the market.

 

I agree. I paid real money for this product and expect real performance. If I cannot play games, why then did I buy it?

I realize new products do have some teething issues, and am more than willing to help, but the completely crippled state these machines are in is unacceptable. Even worse, tech support cannot help at all if they haven't received a unit of their own.

All I am asking is for whoever is responsible, be it Asus or ATI to do their job here, which I would think is a reasonable request.

But performance issues aside, I must say I am satisfied with the other aspects of the w90. Really nice screen, outstanding speakers for a laptop, and phenomenal build quality (love the brushed aluminum look). However, my keyboard is squeaky and not very nice along with the touchpad and buttons being useless. No wonder they gave buyers a mouse!

Again, if the stability issue is addressed in an appropriate timeframe, I will be a happy customer. I expect Asus will not let me down.

Edit: I can confirm Striker's findings. The drive IS 7200rpm.

 

Wow.. what's with all the excitement here???

1. ASUS uses 7200rpm drives in all of their Gaming notebook series (G50, G70, G71). So why would they turn around and use a 5400rpm drive here? Doesn't make much sense to me...
Now obviously down the road various drive offerings may be available and some of those could be 5400rpm.

2. I don't see anywhere on Newegg.com or .ca that shows the type of graphics memory used in the W90vp. Where is everyone seeing this?

3. Until someone opens up their W90vp and can confirm (better pictures maybe?) that indeed it's either a true 4870 x2 or two separate 4870's in crossfire, I'll reserve judgment. (Though I don't think it should make that much of a difference either way).

4. The "locking up" issue the W90 is suffering from is most likely a software glitch that needs to be ironed out. I understand everyone's frustration, but I'm very confident a solution will be found. Remember, this is a brand new piece of hardware (in more ways than one) and the occasional early glitch is not uncommon.
I'm quite interested in getting the new Arcam AVR600. This is a spank'n new $5,500 CAD Audio Video Receiver from a well respected audio equipment manufacture, and guess what?? All of the early adopters are finding various bugs with the unit. Will they get solved? You betcha!

Everyone needs to sit back, drink a coffee, watch a movie or what have you...
Let Asus know you have a problem and keep corresponding with them. They will get it right. Just allow them the time to do so.

 

Maybe it might be a crossfire issue, because the guys at the MSI section with their GT725s haven't had any lockups or video related problems.

 

Ok, so what kind of problems SHOULD it be having?

 

To respond to your points.

1. The drive is 7200rpm.

2. Newegg mentions gddr5 under the main product description, not on the side bar.

3. I'd say there are 2 separate pcbs. If not, then what on earth is that other card there with the heatpipe???

4. The lock up issues are not occasional, but constant in most 3d situations. Strangely, benchmarking runs fine, but games consistently crash nearly instantly.

 

issues due to wear and tear are understandable but the machine shouldnt be locking up straight out the box. you know what i meant.

 

Games lockup? what I know is that Nvidia support more games than ATI, and remember, ATI drivers is not as good as Nvidia.
Thus, its looks like more to ATI problem that the notebook, but I think better wait and see, maybe looking to those buying A1 version (they use the same graphic, don't they?)

 

Mate, I don't know what sort of technology you're used to buying but if I spent $2k on a laptop and then had to wait for another week (or 2, and still waiting) for initial glitches to be fixed I'd be rightly annoyed.

What other product can you think of that you would be happy to purchase and then leave whilst 'growing pains' are worked through. Congrats, you've just paid for the company's beta testing.

Edit: I'm getting at Asus and ATI here by the way, definitely not at any users on this board.

 

Well, I don't want to speak for everyone here, but that's the experience I've been having. Bioshock is the only game so far to run without problems. Mass Effect especially crashes violently out to a bluescreen and restart. Others just freeze and require a hard restart (hold down power button for 5 seconds), which i guess isn't really a "better" way to crash.

And I no longer subscribe to this idea that Nvidia is so far ahead of ati in terms of drivers. Certainly, you could argue that during the 3800 dark ages, but the performance of new 4800 cards is very strong indeed. Obviously this situation here does not prove my point, but, time will tell.

 

IMHO 90% of hardware failures occur within the first 3 months of usage. I've done very large deployments of new PC's from various manufacturers and and the very best failure rate, straight out of the box, is 10%. One maker we rolled out, the rate was closer to 30% failure, straight out of the box. And these were not high end new technology machines. These were all plain jane business class machines, laptops and desktops.

The "newness" of a machine has no correlation to its failure. I would rather trust a machine thats been reasonably used for 6-8 months than a brand new one.

 

ok so i guess you like to buy everything used... i prefer to get a brand new product for paying $2k and having it operational out of the box. its kinda like buying a new car and the engine dying on you every 5 miles or buying a new tv that just shuts off every hour or so.

the point is, if im gonna pay 2k for a product i expect it to work. this is obviously not an isolated incident either since numerous users are reporting the same errors. the manufacturer just rushed out a product that wasnt ready and we as the consumers are paying for it.

 

ok so since it is a software issue. has anyone here decided to install a clean version of vista, xp, win7 on it or on a different partition?