ASUS ROG Zephyrus Duo 15 SE (GX551QR-XS98)

Does anyone know which port goes through the iGPU & which port goes through the dGPU... HDMI vs. Displayport USB Type-C? Or do both go through the iGPU or dGPU on this model for connecting External Monitors & bypassing Optimus?

 

I have the UK QS 4K / 3080 variant. In the UK there are no bundles, just the palm rest is included.

Interesting mine came configured as 2 separate 1TB drives, not RAID 0, which is a good thing!

But for the life of me I can not get the GPU to go from 115 W to 130 W such as in 3D Mark. This can actually be monitored with the Armoury app on the phone. TimeSpy benchmark tops out at 10800 overall score.

Turbo mode engaged
Dynamic Boost was already enabled
iGPU disabled
What am I missing?

In manual mode I am able to max out the memory slider safely. The GPU clock though starts to cause glitches after 150 on the slider.

A side point. I found the main display very uniform initially and then later noticed when staring at a white screen that the left side was a bit brighter and the white looked cooler. I found this was related to the power saving Hz feature. It seems to affect uniformity and colour balance!

Black uniformity does show some back-light bleed in the corners at full brightness but this is very typical of IPS and where OLED would have been nice. Saying that though, I had an OLED UX581 and that had terrible uniformity at low grey shade levels.

 

I a

I am getting similar results on my new laptop, it is identical to yours. Did you ever figure out what the problem was? I had a Strix Scar 15 before I nabbed one of these and it scored 11500 in turbo mode once I updated the bios to 315.

 

Not really. I did find using the Asus nvidia driver rather than nvidias own gave a slightly different score of 11000 and I could see from the 3dmark charts that the interaction with cpu and gpu is different. But nothing close to 11500!

 

I'm wondering if they use different ram in each laptop. Wish I had checked that before I sold my Scar 15.

 

Could you do me a great favour and tell me what Time spy score you get on battery in performance mode. I am getting wildly variable results and strange clicking noises.

 

Nobody in their right mind would benchmark/game on battery.

 

So what's the point in having a gaming laptop if it only performs properly plugged in?

 

If that's your reasoning then don't get one. You will be severely disappointed by any and all gaming laptops.

No laptop is going to perform to its potential on battery. Battery technology hasn't reached that level yet.

 

Because laptop batteries are not capable of providing the power draw that high performance components need. And even there was one that could, you wouldn’t get more than maybe 30 minutes of run time under a strenuous load, plus you risk damaging it because of the heat that such demands would place upon it.


Sent from my iPhone using Tapatalk

 

You can game on a very light level, but yes if you're pushing the limits you definitely want it plugged in for sure. The battery doesn't last too long if you're gaming anyways, unless you're playing very old and light games.

Now for an important question in regards to the laptop. What do people here think about it overall? People on Youtube seem to love it. The main thing I hear that's negative is the battery and of course the cost. I see some people on here have QC issues with it and I wonder how common this is, especially at the price point it's currently at. That and it's hard to find on most sites.

However I hear the components are high quality, the extra screen is great, and that it's simply remarkable.

Now for me this might sound silly but I don't game really all anymore. Extremely rarely. However I do like the multi-task aspect of multiple windows in terms of working and business (which I mainly do). I also do art and like to do a lot of picture viewing so I like power and speed so I don't bog down things with creative applications.

I also like that laptops like this have numpads and more ports. I had a new Dell XPS laptop and while they are excellent, the two main things I didn't care for was the lack of numpad (great for multi-tasking as well) and the USB C only ports. I would strongly consider getting it again however as the battery, sound, and screen were top notch.

Would this laptop make a good creative/workstation? What do users think of it now that they've had it in real life?

Thanks.

 

The laptop is phenomenal. I wasn't convinced I would enjoy the second screen but it is more than just a gimmick. I am a consultant and find myself on the road a good bit. Instead of using my company issued laptop on my assignment last week, I brought the duo with me as an alternative. Currently tasked with rescuing a construction project that is over a year behind schedule. The ability to have critical reference information on the second screen while working on deliverables on the main screen is surreal. Its a laptop that is portable and still manages to offer that level of efficiency! Understand you can achieve the same or better by using an external monitor, but with this laptop an external monitor is a luxury not a requirement.

As for gaming, I employ the second divided into thirds showing me a resource monitor, discord & my web browser. Play in Windowed Fullscreen and you can move between the game and your lower screen seamlessly.

In conclusion, its the best laptop I have ever owned.

That being said, the benchmark performance leaves something to be desired. 11k? Identical hardware on the Strix Scar 15 deliver 11500. Why? I too doubts that the TDP is boosting to 130w as advertised.

I saw someone flash the 155w vbios and they hit 12800. I am tempted to do the same but I fear that I will break something and brick a $4k machine. I believe they reported 18-20% fps increase in real world applications. Is it possible that ASUS will issue a new bios with improved TDP or is that wishful thinking?

 

Wishful thinking. Flashing a 150w-165w vbios from other brands is the only way to go.

 

I strongly appreciate the feedback. Especially from a person using it more for professional reasons rather than gaming as I can relate to the usage in my own personal life.

Has anybody had issues with eye strain/flickering/pwm? I ask because I have sensitive eyes (I do have blue light glasses) and I have to be careful with my purchases. Nothing more annoying than spending $4k on a device and then having to send it right back because it killed my eyes.

Also how are the keys? As I plan on using this for business that's very important. I'm not ultra picky on the keys (although nicer is better) I'd like them to feel nice and have some travel on them. I tried a Razer Blade pro last November and that keyboard was awful, especially considering the high price tag.

Any feedback on this would be stellar as well. Thanks!

 

Is there a guide on how to do this? I have never done it before. Where can I get the latest stable 150w-165w bios?

 

I have the 4k model. Both screens are top notch. I am not a content producer or photographer so take that into consideration. Absolutely no screen flickering or eye strain that I can report. Ymmv.

The keyboard is enjoyable. It isn't as nice as the opti-mechanical on the Scar 15 but somehow I prefer it. Wrist pad eliminates any issues associated with the keyboard placement on the laptop. Keyboards are such a personal thing though. What I love you might hate. Likely just have to roll the dice and hope for the best if all the other boxes are checked for you.

 

I'd go for the 1080 in my case as it has lower latency and a 300hz refresh rate. That will help the eyes even more and I always like the battery on the 1080p models myself. I can see why most prefer 4k though. From what I read there is no screen flicker, based on notebookcheck that does PWM testing.

I'm not ultra fussy on the keyboard. I've had quite a few and I just particularly dislike the Razer. The Sager I had way back in 2013 was even better. I have an Eluktronics now and I love it. I'll probably pick it up.

How long did it take you to receive after ordering?

Thanks.

 

Does anyone know if there are any places in stock with the 4k version? I'm deciding between getting the 4k 3080 version of the Duo or the Zephyrus S17 4k with the 3080.

 

I have a Micro Center in town. Walked in and picked it up. I feel bad for people who don't have a Micro Center nearby. Instant gratification haha

 

1080p model is in stock (though only a few left) at Amazon for $3,499:

Amazon.com: ASUS ROG Zephyrus Duo SE 15 Gaming Laptop, 15.6” 300Hz FHD IPS Type Display, NVIDIA GeForce RTX 3080, AMD Ryzen 9 5900HX, 32GB DDR4, 1TB PCIe SSD, Per-Key RGB Keyboard, Windows 10 Pro, GX551QS-XS98: Computers & Accessories

 

@ saturnotaku

Thanks for the post. I saw it. Sorry if it seemed like I missed it.

Thanks again.

Sweet. I have one but it's far away from me now. It's about 45 miles away. However for thousands of dollars it's worth the drive.

I kept seeing the ones on Amazon that are pushing $5k for these things. Based on what I'm hearing though even the speakers are amazing on this device. Do you think they're good from your experience?

Someone also said the battery can be up to 10 hours on 1 screen mode with the 1080p for just light web surfing. He said 2 screens is like 5 hours and less for 4k. I don't know how consistent this is for everyone else though.

 

@undervolter0x0309 what type of battery life are you getting doing light tasks on your Zephyrus Duo with the second display turned off and running on integrated graphics? I'm curious because I am considering purchasing the 4k model.

 

The one you want is available on Amazon for $3499. I'd snatch that up if you're interested. Don't pay above msrp. If you learn where to look, these things are in stock every 3 weeks or so at the same places. You can get one pretty easily.

I haven't tested battery life at all. I take the charger everywhere and I'm constantly plugged in. I can do a test but my performance will suffer due to the 4k screen.

And yes it's def worth the miles. I'm like 38 miles from mine and I don't think it's too bad. Quick tip if you decide to monitor their website for stock, check at like 5am local time. Sort by price and if it's there it will be the top choice. You can then hit reserve and they will hold it for you for 72 hours. No need to rush there to get it before someone else does.

 

My Microcenter has it out of stock.

I do want it but I'm doing some more research. I can get one later and be fine with it as I like to see how things hold up and if they fix more issues/lower the price. I could buy this for myself around Black Friday/Christmas and still be very happy with it. I have a great laptop now. This one is even better from the looks of it but I can wait. It just makes it all the better when I do get it.

Hey if you can test the battery that would be awesome. We'd all love to know how it holds up.

Also how is the fan? Does it turn on constantly just from basic use? One problem I have with my laptop is that it will turn on while browsing, even if I browse some sites with a couple of other things open. I've read someone say this is similar in that regard, but what is your experience?

Thanks.

 

As this is a very niche device, and with the ongoing component shortages that are plaguing more than just the computer industry, I wouldn't count on much of a discount, if any, even during the holidays.

 

That is true. Graphics cards are at a shortage as well. It's still fine all of the same though.

The main thing I'm happy about is that it sounds like a great machine. There is an hour long video with someone going over everything in detail which is very helpful as well for anyone who wanted a detailed look.

 

If you could do a quick test that would be great. If the battery life ends up being fairly reasonable with light tasks (5-7 hours with both panels on or 6-8 hours with the bottom disabled) then I think I might get this.

 

From what I heard from others, if you turn the refresh rate down and put it in silent mode while turning off one screen you can get quite a long battery life. Especially on the 1080p version

I've heard close to 10hrs in maximum cases. That would be excellent and more than I was expecting.

That said a test would still be awesome!

 

I have the 1080p 300hz version.

Main display at 20% brightness, 60hz, screenpad off, iGPU mode, battery saver power profile and looping a YouTube video averages a 12w discharge rate. This is about 7 hours of battery life with the 90wh battery. You can get the discharge rate as low as 6w with display brightness at the lowest option and wireless off while working on Word document with nothing else open. That would definitely be +10h of life but it's an extreme use case.

The screenpad adds between 3 and 7 additional watts of power consumption depending on brightness. 4-5 with the screenpad on with moderate brightness and surfing the web is very doable.

 

That sounds like what a extreme max case scenario would be. Everything off, minimal brightness, and with Microsoft Word.

I am very happy you used the discharge rate as it's easier to calculate and verify numerically. I'm willing to have lower battery in exchange for utility. More battery is always nice but I tend to use my laptop when I will be sitting for a while. When I was gaming I used to have a large inverter with marine battery hookup but I don't do it anymore.
If the fan levels and battery are pretty good then it sounds like a winner.

Are there any other pros/cons or major things I should be aware of?

Thanks.

 

I think its a good machine overall with a few caveats / oversights on the part of Asus:

- No MUX switch. You can disable the dGPU in armory crate and only run on the iGPU for better battery life, but there is no option to disable the iGPU and only use the dGPU. Aside from leaving some performance on the table, the lack of a MUX might not be a big deal for some folks, but I routinely use some software that doesn't cooperate very well with optimus so the missing MUX bothers me a bit.

- The displays are obviously the primary reason anyone would consider buying this machine. While I am mostly satisfied with the quality of the displays (I have backlight bleed in one corner of the main display and the very grainy texture of the second display is offsetting to me), Asus goofed on how the displays are connected to the the GPUs, at least with the 1080p 300hz configuration. The main display has options for 300hz (native) and 60hz refresh rates. The second screenpad display has options for 60hz (native) and 48hz. The problem is these two displays appear to be sharing a single DP1.2 connection using some form of MST. Both panels use very non-standard timings to fit within the bandwidth limits of DP1.2, but both displays cannot be operated at native resolution and refresh rate simultaneously. If you want the main display at 300hz, the screenpad display must be at 48hz. If you want the screenpad at 60hz, you must have the main display at 60hz. You could drop the resolution on one of the two displays and achieve native refresh on both, but that's an unacceptable option to me.

- Both of the video outputs (HDMI/USB-C) are directly connected to the dGPU. This is probably what most people want, but I would have preferred they be configurable like a few other machines. If you regularly dock your laptop and use external displays, you run into a couple problems. First, you have the typical problems associated with optimus machines where sometimes an app doesn't behave properly when moving it between displays running on different GPUs. Microsoft Office applications routinely have this problem for me anytime they are using hardware acceleration, where the UX will blank out, flicker and usually recover, but not always. The second problem with this config is it leads to the dGPU always being enabled when using an external monitor which kills battery life (if giving a presentation or similar), raises the fan noise more than necessary and can make charging over USB-C tricky because of the increased power draw...not that you will want to charge over USB-C anyway because...

- USB-C charging on this device (and apparently many other Asus machines) is incredibly flawed. While yes, you can charge the battery over USB-C, even up to 100w (I maxed out at 94w as measured with a USB-C meter), it will ONLY charge the battery over USB-C. If you try to use the machine with a USB-C charger when the battery is already fully charged, Asus has configured the battery to discharge by 3-5%, only registering a draw of 1-2w over the USB-C charger during this discharging period. Once the battery has discharged by 3-5%, the machine will request power from the USB-C charger again (at 65w+) to charge the battery back up to full. Once it reaches full, it begins discharging again and the cycle repeats. As expected, the 280W AC adapter does not exhibit the same behavior; once the battery is full, it will shut off battery charging and only power the laptop. This USB-C charging behavior will clearly wear the battery out significantly faster than necessary and basically kills the USB-C charging / one cable USB-C docking functionality for me.

- Armory crate is not as bad as MSI's dragon center or Alienware's control center, but it still isn't great. It does have excellent controls for fan speeds, which matters a lot to me. You can set them to a pretty low level and make the machine practically silent in almost all situations where the CPU is not stressed and the dGPU is not used. When the fans are on, they generally have a more pleasant sound/pitch than others I've heard recently (M15R3/R4, Razer Blade/Blade Pro, Legion 5) but there are a few fan speeds where they do exhibit a bit of whine. When this does happen, it can be a little more annoying than other machines because the fans are facing upwards under the screenpad rather than being muffled under the chassis. Again, the fan control software makes this a much smaller problem than it might otherwise be because you can configure them to avoid the speeds where they have a tendency to whistle. The other Asus software can also be infuriating at times (especially the screenpad software) but nothing is a deal breaker IMO.

- Not really a con, but the entire chassis has odd dimensions that might not fit in every bag. It has the width of a normal 15" laptop, but the depth is larger than some 17" machines like the Blade Pro or XPS 17. The input devices and port decisions are also a little odd... the keyboard and trackpad placement is a proverbial middle finger to anyone who is left-handed, but putting all but one USB-A ports on the right side means your external devices--including the mouse--will likely irritate all the right handed users. The charge port placement in the middle of the left side is also annoying but not a huge deal.

Overall though, I really like the machine but I'm not entirely sold on keeping it. The build quality is fantastic, performance is abundant, speakers are some of the best I've heard and the built-in headphone DAC/amp is one of the few I've used that does not make my very sensitive IEMs hiss and sounds very good. A second screen in my professional environment is so hugely valuable; I use the main display to livestream and record videos while keeping OBS and Zoom open on the second display to monitor my stream/recording and keep an eye on Zoom/YouTube questions and chat. The jury is still out on whether the benefits of the second screen are worth the frustrations of dealing with a multi-GPU streaming setups, very low battery life while presenting because the GPU is forced on unnecessarily, low refresh rates while both displays are enabled and having to bring the 280w brick of a power supply with me everywhere.

 

This is probably the best writeup I've seen yet as it addresses some things I wouldn't have thought about asking.

Tell me this, is the Numpad actually practical for using without looking or gaming? I don't game much but if when do I tend to use the numpad for many types of games (especially shooters) and I use the mouse with my left hand. Since this appears to be completely flat it would seem it isn't good unless you're looking at it directly as it would be hard to know where your hands are. This would reduce the effectiveness of it considerably.

What are your thoughts on the actual numpad? If it's not an actual "numpad" for realistic use it could change my opinion considerably (despite it being a cool machine).

Thanks.

 

As far as I'm concerned, the numpad doesn't exist. At first, I tried to use it because a numpad would be helpful to me in spreadsheets, but I quickly realized I cannot use it at all. The numeric display is bright enough to see and the numbers obviously don't change places, but the touch sensitivity is so bad, every third touch was missed, requiring me instinctively look down, make sure my fingers are on the right spots, and then try again. Maybe someone else can get used to it, but for the numpad to even be somewhat useful for me, it really needs haptic feedback and a huge bump to sensitivity. Honestly, I kinda wish it wasn't there at all... Then maybe I wouldn't accidently enable it and wonder why the touchpad suddenly stops working.

 

This is big for me and something I didn't think about until much later. Because of this it might not be the right option for me. Especially at this price point.

What do you think of the actual keyboard? I've heard some like it and some think it was terrible. I had a Razer Blade Pro and the keyboard was terrible to me especially considering the price.

I will use this as a business computer so the typing feeling great is paramount. I've had a variety of laptops so I'm not ultra fussy, but I hope it's better than my Sager I had in 2013 (before they made great keyboards on gaming laptops regularly). I have an Eluktronics P650HS-G now and I greatly enjoy that keyboard.

Does this compare to something like Lenovo or is it much worse to you?

 

Sounds like we both share a hate for the Razer Blade Pro keyboard. I had a 2019 version with the borked right shift key. The Blade keyboard had okay spacing, but I really disliked how mushy it felt, which made the short travel distance feel even worse than it actually was. Honestly, I would rather have a more tactile feel that requires a little more activation pressure even if the trade off is less travel distance; something like the XPS 17 or even the XPS 15 2-in-1 with the maglev keyboard. My preferred laptop keyboard is something like the Thinkpad T and X series feeling with a little more activation force required, a very distinct engage/disengage and decent travel.

The Duo keyboard is far from the worst I've used. It isn't as mushy as the Blade and does have a very clear engagement point, even if its a little more shallow than I prefer. I wouldn't compare it to the Thinkpad keyboards I've used in the past, but more like the ideapad keyboards, albeit without the concave shape. The spacing of the duo's keys are okay and I don't have any serious complaints with key placements themselves (the backtick key is half width and the arrow keys are all really tiny...also, why is there a giant 'print screen' button between ALT and CTRL on the bottom row??) All key icons are illuminated except the F keys, where the alternate FN icon is illuminated (the mute icon is illuminated but the F1 icon is not.) This is another one of the peculiar I/O decisions to me because there is no way to function lock the F row, so the icon they chose to illuminate is never the default mode for the button.

The weirdest thing about they keyboard is how far forward it is. This makes you change your behavior far more than I ever expected. Admittedly I may struggle with this more than others because I have a 6'8" wingspan. To type comfortably on this keyboard, the entire device needs to be much further away from me than I would normally use a 15.6" laptop, making screen feel smaller than it really is. If using it on my lap, it is particularly odd because there is no wrist wrest at all and I either need to have the laptop really far down my legs or angle my arms in a very uncomfortable way to type on it. The fact the keyboard is off-center to the left is just icing on the ergonomic cake.

 

I had one last fall and mushy was the perfect description. I saw you had one in your signature so I'm sure you can relate. I hated how it felt doing work on it after a while. It was very easy on the eyes and the easiest on the eyes computer I've had yet in terms of eyestrain. The keyboard was terrible for the price however.

Thinkpads are amazing but gave me eyestrain before. My eyes are improving now so I might give it a shot. The new Dell XPS however was excellent and I have no real complaints about it. It had only 3 usb-C ports which was a bit lacking but outside of that the size, weight, battery, screen, and speakers were all excellent.

I heard the placement of the keyboard was weird though. To be honest when I first skimmed your post I thought you said it was by far the worst keyboard you had. That would have sealed it for me. As of now I'm deciding between this or the XPS 15 again. I don't need the extreme power and functionality at a great price is nice. That said the Duo looks like an awesome laptop.

I was also thinking about the Eluktronics Mag-15 U as well. That could game and has a great battery life. It would also be a solid choice for me. Not sure if you've heard of t hat one though.

Have you tried the newer XPS laptops? What did you think of them?

 

The Legion 5 Pro in my signature replaced an XPS 17 9700. It wasn't a bad laptop at all. I loved the 4K touch display and trackpad. I could also see why people like the keyboard, but it wasn't my favorite. The tactile response was good, but I thought the key travel and bottom out were short and harsh, respectively. The RTX 2060 was more than capable of gaming. It could handle Cyberpunk 2077 at medium settings with DLSS and 1920x1200 resolution. I'll be putting the XPS up for sale soon as I wanted a laptop with a MUX, high-refresh screen, and a numpad.

 

I'll admit I used the XPS 15 keyboard for just casual browsing use. I didn't have it long enough for heavy business work. I didn't have a problem with the keyboard however. That said the issue with the Razer's keyboard didn't show up initially to me until I really started typing...

I don't game much anymore and the Dell XPS can handle the older stuff I like (Classic Baldur's Gate, Beat em ups). So it's fine for that. I don't like not having a num-pad though. I wish the 17 inch would have one at least. It's great for business people like myself.

I've also heard Gigabyte makes excellent laptops at a great price. Definitely worth considering. Not sure if anybody else here has used any of them though. I might just take a second look.

 

Gigabyte's up-your-nose webcam, poor control center software, odd port layout, and lack of USB-C charging made it a no-go for me.

 

I'm reading now that Gigabyte has some issues with fans and the like. Pretty troubling. Dell has gotten much better over the years though.

I have never had an Alienware. They used to be considered super overpriced back in the day. That said they're looking really nice. I see the m17 and Area51 laptops both have mechanical keyboards and numpads. That might just be the path for me.

If anybody can offer input on Alienware that would help. As of now I'm thinking about the Duo or the new XPS 15.

Perhaps Alienware can offer the performance I want with the functionality of the XPS. Shame on no second screen but a good keyboard is essential to me.

Thanks again for all of the help.

 

I'd steer clear of Gigabyte. There's a reason their laptops are far cheaper than their competitors. I had two Gigabyte laptops that had the worst Wifi issues. Customer service is almost non existent, and you have to fight for your warranty coverage. I had a hinge break on me within the first few months, and I had to take legal action against Gigabyte for them to replace the hinge.

 

Thanks for the heads up. After doing some recent reading I've seen too many horror stories. I don't mind splurging a bit anyways. My biggest concerns are:

1. It doesn't hurt my eyes. I need something that doesn't give me eyestrain. It's unusable otherwise. The DUO bothers me somewhat, not because it's bad but there are 2 different screens with different refresh rates which sounds like it could possibly be trouble.

2. The keyboard is good and has a numpad. Very important for productivity and business. I could live without a numpad and use my spare keyboard, but it just adds so much functionality and I even use it for gaming as I tend to use my left hand on the mouse on some games and the numpad is very symmetrical so I map buttons to it often.

3. It's just good all around. I don't need a 3080, but at least a 3070. I'd rather have a longer battery but I can sacrifice on it as long as everything else is good. I'd like some nice ports as well.

I'm liking everything about the Alienware M17 R4 right now. I see the battery is at 2 hours though for non gaming use. That's about as bad as my current laptop.

I'm still somewhat tempted by the Asus Rog Zephyrus Duo though.

 

The Alienware might be a bit too garish to use in a professional setting. I would instead look at the upcoming Lenovo Legion 5i 17. It's much more subdued, comes with a numpad, and will have a MUX switch that allows for switching between battery-saving NVIDIA Optimus and having the dedicated GPU on full time for gaming.

 

I work from home so it's not a big deal. Alienware laptops are really ostentatious though, I agree. The atrocious battery life is a bit off putting to me as well.

Lenovo laptops are amazing. I just had issues with eyestrain back when I tried. I went through a few Yogas and a Carbon as well. Even when I look on the PWM ranking on notebook check I had no luck.

I may give it a shot again as I've been improving in that regard some. I've had pretty good experiences with Eluktronics laptops too overall. They are great and priced nicely; it's something else I might consider. Their Mag15 and Mech15 have amazing battery and have a numpad while also being much quieter than most machines. I'm a big fan of this small company.

 

The Legion is a different animal, and I haven't read any widespread complaints about the screens, except the 120 Hz panel that's available on the 15-inch model.

I was considering Eluktronics but quickly took them off the list when they ignored the pre-sales questions I submitted to them.

 

I've heard some complaints on a few. There are a lot of different ones so I would need to research a bit to see what is the most suitable for me. The good news is that they seem to have 1920x1080 resolution with 0 PWM and IPS on most models.

Which version were you talking about that had the complaints? Was it the Y540? If so I'll take it off my list.

I'm sorry they didn't respond to you. I haven't had an issue with them. They are a small company though so I can imagine things occasionally slip through the cracks. I've definitely loved their machines though. Not that Lenovo is bad by any means.

 

FHD owners.... Is it true that the lower screen is also not 4k? I saw a posting in reddit that mentions the 4k lower screen is only available when the main screen is 4k.

 

The Y540 is the 2019 model. The poor screen is the 120 Hz option available on the 2020 and 2021 15-inch Legion 5/5i.

 

For the Zephyrus Duo 2021 edition the main display and the secondary display have the same horizontal res. So the 4k display will have a complementary cut down 4k display for the secondary. For the FHD main display there is a complementary cut down "FHD" display for the secondary.

 

Got it. Thanks.