M15x now with the 5850!

terrible, my brand new alienware m15x's alienfx is not working, there is completely no light on my m15x, I tried everything I can but not working, it's the second day since I receive it. should I ask for a replace? If I ask for a replace, can I keep my current one until the new one arrive?

 

Did you install the CC from the resource disk? I don't know a whole lot about it.

See this sticky at the top of the Alienware forums.

 

did you call dell yet?.. if anything at all happens to mine im calling them and getting it fixed asap.. especially that i payed over 1800.. and bought the advanced warrenty.. hope nothing happens to mine becuase every small thing im calling them lol.. im making sure i get my use of the money spent on the warrenty

 

I ordered mine with 6GB Ram and the i7 620M, I am interested in seeing how it ends up scoring compared to the 720qm. I will post a screen shot when i get a chance to test it out.

 

The i7-620M and i7-720QM will probably get pretty much the same CPU score, though perhaps with a slight advantage to the i7-720QM.

 

Please not another one!! DELL, please do something about people bricking their FX controllers using YOUR software!

 

Here's an update with my order. The Purolator rep I talked to this evening said I may have to file a missing package claim with them.

Should I do so, or use the missing package form on the Dell site?

 

call dell about it since you haven't received it yet. so technically its there problem.

 

Man, that is the most unfortunate situation possible. Did you call dell to confirm your order was even shipped out? You do have a tracking number correct?

 

You what? The the drivers didn't do anything. I thought they did, but Blood still runs like crap. Crysis at 720p and high details (No AA) runs VERY slow when in gunfights. A Geforce 9800M GS ran this game better. HD videos through VLC or Media Player run slowly. F.E.A.R will go great for a little, but then run very slowly for no reason at all. I had to restart the game to get it run right.

 

your sure you odn't have stealth mode enabled?

 

I'm running Crysis on All gamer/Enthusiast settings at 1920x1080 (no AA) on my system so you should see near to better on yours.

 

See this guys results. His GPU score is higher than my 260's overclock score.

http://i25.photobucket.com/albums/c60/hitokiri-x/Benchmark-5-Overclock-660-1650-1125.jpg

 

This is sad. My one week old m15x HDD crapped out. Somehow, something happened to the boot sector. I could not even get the F8 screen or use the F10 (Alien Respawn) to fix it. I have to use the only cd I got with the system (windows 7 install) to get the system working.

Now I had to go to dell site and download all the drivers for the system but one driver is missing - the 5850 driver. Called Support and they don't even have it available. The Technician logged into my system and downloaded the 5870 driver instead.

What he told me was the Datasafe backup software from dell does have problems with the alienware systems. He mention that could have screwed the system up.

Remove that crap people!!

 

It was shipped, and I did receive a tracking number. The last scan was, "On Vehicle for Delivery". This was April 20th at 1:30 PM. It was scanned in Saskatoon, which is approximately an hour and a half away from here.

All of the reps don't seem to know why it wasn't scanned again, or delivered on that same day. They put me through to a tracing specialist, and she said they will have them search the warehouse for it over the weekend, and since it's a long weekend, she would come into work tonight to see if they found it and contact me. So far, they haven't found anything. She will update me on Tuesday morning if they do find it.

As far as I know, and correct me if I'm wrong, Purolator misplacing the laptop is on them?

Edit: Also, I did email Dell about it, but still no response.

 

That sucks but at least it was lost while in someone else's possession and not yours.

Hopefully they manage to find it asap and you can get to benching it

 

Oops. I did. Stuff runs fine now. I was wondering why everything went from fine before to crap today. What's the stealth mode for anyway?

 

HAHA, that happend to me when I got my new system as well. Glad it fixed your problem.

Stealth mode automatically downclocks your system to preserve battery life and power usage. Its basically useless if you ask me

 

Can't you download the driver from the ATI webpage?

 

Guys, is this normal. I got a 3D Vantage score as

Vantage 3D Marks 3365.
CPU 12312
GPU 2709

Though I have not overclocked my ATI5850 or my CPU, but still the GPU score seems very less . Am I missing something here or was I expecting too much from my system?

 

stealth mode is all im going to say its the touch button with the speedometer just touch it again and try the bench again
also there is an app to tell when its on.

heres the forum

 

From what I know, stealth mode doesn't work on battery correct? And if it does, is the battery life actually improved with stealth mode on?

 

stealth does work with battery...is the only time it makes sense to use it as it will lengthen battery life

 

Uhh...Stealth mode is specificly made for extending battery life from what I have read.

 

Yeah, you can't be runnin benches on battery my man. The computer automatically downclocks everything, even if it says stealth mode is off.

 

You can run on battery without stealth mode being on, just do not expect to get much done for very long

unfortunately the M15x lacks an IGP so really no matter what you do, battery life is somewhat poor since you have to always use the discrete GPU

 

Some of the processors they offer (such as the 620m that I got) have an IGP, but for some reason they chose not to wire it... O well I don't plan on using it much unplugged anyway.

 

Guys my stealth mode was off and I was not
on battery when I ran those benches. It is such
a heartbreak by seeing such low scores on such
a costly machine

 

You may have a defective gpu then. Or bad drivers? How is your FPS in real world situations like games?

 

Got the laptop just two days back.
I installed the recent 10.4 drivers. Played COD2, it runs fine
but it says that 1024X724 is the optimum resolution for my system
i am really confused what's wrong with this machine. Do I really need to
overclock my GPU?

 

max that res don't listen to that game lol the game is being being duped into thinking that. games these days can only properly do that on desktops not dtr's lol

 

You can't download the mobile gpu drivers from the manufacturer. Don't know why.

 

cause its dell and they hardly do much in terms of support for their computers only when it is something drastic that doesn't make their products work.

 

Of course you can: ATI Catalyst? Mobility Display Driver

 

hey guys, my alienfx is broken, no lights at all. should I call dell to ask for a replacement or let them change the motherboard?

 

Go into AlienFX and play around with it...sometimes that is all that needs to be done

 

So I requested for a replacement of my order, guess what I don't have to ship it back until I receive the new order, that is awsome, good service!!

yeah, I tried that, but I think I fried the chip on the motherboard... thanks anyway

 

lol i see nothing but problems coming from alienware laptops.. hopefully mine will be a nice lil m15

 

For every person you see with a problem on the forums there are probably 50 that are fine. People only come on here when there is a problem - you have to remember that. These are great laptops

 

^^^ very very true. there are some people who just hang around and help people out and talk about tech, but you have to understand that people are far more likely to post a thread about a problem that they are having then to make a thread that simply says that all is going great. haha

 

To my surprise, it came in this morning. Currently updating drivers and downloading the bencharking tools.

 

Awesome! Let us know how you make out

 

Hey Soysauce how much did it cost you for the 5870CF kit?

 

I'm wondering. On notebookcheck, the 5850 runs at 39w while the 5870 at 60w. Wouldn't the 5850 OCed to match the 5870 be the wayy better option? Or am I missing something...

 

when you oc it, you raise the voltage, in doing so you also raise the power consumption

it will consume the same as an equally clocked 5870 because they are really the same GPU

 

When buying the 5850 should you OC it or Another thing I´m wondering is if it breaks the warranty, not sure because it´s an AW system you know .

 

Everything runs swell.

Only issue is, occasionally my cursor will randomly become HUGE. Only way to fix it is to change resolution or restart my computer.

Anybody else experiencing this? A quick google search indicates it's ATI's 10.4 drivers.

Edit: I will get benchmarks in the official benchmark thread. I've been out all day.

 

Just got confirmation that mine FINALY shipped today w00t. Now I have to wait for delivery on Saturday.

 

Hi All,

Just wanted to inform all that the problem with my machine was stealth mode . Dont know how I missed it earlier. After disabling stealth mode, wow the benchmark scores have almost doubled. Thank you all for you help and support.

 

Good to hear all is well...