Need a favor from the 7710 owners

Not only are you trying to redefine how optimus works but also what the word racist means.

Also I'd love to talk a Senior Engineer from Dell, so I can ask them what happened since 2015 and if they were extremely drunk when they produced the XPS 15 9560, pretty sure the entire dell and alienware section would love to know what the hell happened over there.

So yeah, your "Engineer" doesn't understand how optimus works. Turning optimus feature on while wanting to output an image from the NVIDIA card on the internal is impossible, it can't be done by Dell.

So yeah, let us know how many boards you chewed through until you finally realize.

 

If you want to talk to an engineer then join a big company and get yourself a nice mid-management level title and start buying DELL computers for production work. This is how I did it.

You can set the laptop to use switching without using an ext monitor - enable it in BIOS and then go into the switchable graphics settings in the OS and tell the laptop to use the Nvidia card when using - for instance - Adobe Photoshop. When you launch Photoshop the laptop switches from using the Intel card to the Nvidia card on the fly. This is exactly how it is suppose to happen. Your understanding of this seems to be pretty outdated, sorry.

Not sure how this turned so sour, but you might want to check your attitude and condescending tone, I was nothing but respectful to you.

 

I think you're misunderstanding the configuration. He's having the issue only while Optimus is OFF, so the NVIDIA GPU should be driving the display. It worked before the BIOS upgrade, so it's clearly possible. The system can run with the internal display attached to either the Intel GPU or NVIDIA GPU, this has already been demonstrated.

In any case, I agree — There are no possible BIOS configuration that should end up with the internal display not functioning, and if there is, it is a bug that Dell should fix.

I've been involved with high-up engineers at Dell before and they know their stuff.

 

^ exactly.

 

Don't listen to danishblunt. He's the guy who claimed to have made his own magic home made EC firmware to run a MSI GT73VR at 5.2 ghz 1.270v STABLE on a 7820HK, beating the hwbot world record without being on the bot.

He's nothing but a troll. Not only does he not know how the EC works, he also said changing from traditional best paste to liquid metal is 1-2C drop in temps. LOL. Smoking the good stuff.

 

Thanks for the heads up.
What a colossal waste of time and energy. I'll still come back and update the thread once DELL figures out how to fix this issue. Thanks goes to Aaron for at least trying to be helpful.

 

anyway to go back to previous bios

 

Tried that, didn't work.

 

I'm on BIOS version 1.13.6 dated 6/27/2017 and with m5000m

Would you like me to try this test or did you want someone who has 1.15 to try it? After reading the thread I'm kindof planning to stay at my BIOS version

 

Hi ygohome, thanks for offering help.
Do you have the option in BIOS for the Discrete Video Output right underneath the Switchable Graphics?

If so, set everything in this config:

• Enable Switchable Graphics: No
• Enable Discrete Graphics Output: Yes
• Docking mode: No

Reboot and let me know if have internal video working.

Please keep in mind that the reason DELL released the last BIOS is to patch the Intel microcode flaw; extremely important you protect yourself from Spectre and Meltdown

Thanks again.