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e6500 crackling audio

Discussion in 'Dell Latitude, Vostro, and Precision' started by matva, Sep 8, 2008.

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  1. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I think someone suggested it previously, but run the dpc latency checker and see what that shows.

    It says that my E6400 should have no audio problems (I haven't noticed any) but there is a very regular spike into the yellow zone every 10 seconds (see the attached).

    John
     

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  2. rpug

    rpug Newbie

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    Yeah, I was watching with that. Mine takes the cake.
     

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  3. thefultonhow

    thefultonhow Notebook Enthusiast NBR Reviewer

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    That's not true for me. Do you have Intel Matrix Storage Manager installed?
     
  4. wasabah

    wasabah Notebook Consultant

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    This is what I get. Booted up the system, started the latency test and didn't touch the laptop after. I let it run for a time.
    I discovered I get those peaks as seen in the attachment quite regularly.

    E6400, Dell 1510 Card, Band A disabled, Vista x64 with Vista HD audio driver, eSata enabled. :(
     

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  5. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Dell have posted an updated IDT audio driver date 14 Nov.

    Worth trying?

    This update does not fix the bug of needing to mute the internal speaker in order to get reasonable quality through the audio jack.

    John
     
  6. rpug

    rpug Newbie

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    Yes. I had 8.2 and I upgraded to 8.6. I've noticed that when the stutter occurs, it is typically while I am switching windows or scrolling through a webpage or email. I wonder if this is video related..? Then again, my E4300 has an Intel card, and the E6400/6500 has an NVIDIA card.
     
  7. rpug

    rpug Newbie

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    No difference here.
     
  8. diablo2121

    diablo2121 Newbie

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    I've tried updating, and at first it seemed as if the crackling was better, but the bass was totally shot. I listen mostly with headphones if that makes any difference, but the audio on the new drivers sounds too flat. Has anyone else had bass problems with the newer drivers?

    It seems Dell can't do anything right.

    After reverting back to the old IDT drivers, bass is back, but so is the periodic crackling.

    I'm thankful that Dell is trying, but this ridiculous.
     
  9. aaaaaaaaaa

    aaaaaaaaaa Notebook Enthusiast

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    Can someone record it - how it sounds... My previous labtop has no crackling and DCP latency is much worse, then your pictures here.
    BTW: Mine E6500 is on the way - i expect i´ll arrive on thursday.
     
  10. wasabah

    wasabah Notebook Consultant

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