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E6400 Bluetooth issue under Win7

Discussion in 'Dell Latitude, Vostro, and Precision' started by embedded, Sep 20, 2009.

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  1. embedded

    embedded Notebook Guru

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    Hi,

    I have spent the all weekend trying to solve the BT issue I'm facing.
    I used to have a BT connection but after uninstalling the Dell
    BT 370 software things went wrong.

    Right now I''m using Broadcom driver ver 6.2.0.9000
    The BT is listed under device manager
    but I have this error code: Device cannot start.

    I've tried lots of options but no success.

    Any help would be appericated.

    Thanks
     
    embedded, Sep 20, 2009
    #1
  2. chunglau

    chunglau Notebook Evangelist

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    I am running Win7 RTM, and the BT is working correctly. My BT driver is 6.2.0.8200. Microsoft Bluetooth enumerator is also installed.
     
    chunglau, Sep 21, 2009
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  3. MDR8850

    MDR8850 Notebook Evangelist

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    dell bluetooth drivers...get this one:
    R216468
     
    MDR8850, Sep 21, 2009
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  4. embedded

    embedded Notebook Guru

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    Can you please specify the link for this driver?
    Should I uninstall the Broadcomm driver?

    Yesterday I saw the the btenum and 2 other services are stopped.
    Is this the right behavior?
     
    embedded, Sep 22, 2009
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  5. LPTP-LVR

    LPTP-LVR Notebook Deity

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    Download the drivers from the Dell site and install them using the "run as adminstrator" option in properties. After install you'll have full control over BT again.
     
    LPTP-LVR, Sep 23, 2009
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  6. embedded

    embedded Notebook Guru

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    Thanks I'll try this out later on today and post the results.

    I'm crossing fingers for this solution..
    I've tried so much things....
     
    embedded, Sep 23, 2009
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  7. embedded

    embedded Notebook Guru

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    I reinstalled WIn7 and I think the problem persists.

    How do I restart the BT device in Dell E6400?
    I think this will solve my issue.
     
    embedded, Sep 23, 2009
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  8. LPTP-LVR

    LPTP-LVR Notebook Deity

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    LPTP-LVR, Sep 23, 2009
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  9. embedded

    embedded Notebook Guru

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    Your solution did not work.
    I'm getting this message: turn on the bluetooth device.

    The BT is enabled in bios.
    I dont understand the message...
     
    embedded, Sep 23, 2009
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  10. MDR8850

    MDR8850 Notebook Evangelist

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    does the bluetooth icon light near your wifi?
    if not, you have to turn them on physically
    using the wifi switch on the side
    just make sure, that on the bios, its enabled for both wifi & bluetooth
     
    MDR8850, Sep 23, 2009
    #10
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