Dell Precision 7540 and 7740 Owner's Thread

Thanks. I've found this. Guess that must be it.


Next question then I guess is what shall I do about it? Surely it should be able to handle doing stuff like this without overheating?

Thanks

 

Apparently not—it's why your notebook hibernated. You'll have to start monitoring your notebook's temperatures henceforth—I recommend HWiNFO to do so. Use the Sensors tab.

To reduce system temperatures, you have several options:

1. Undervolt your CPU—use ThrottleStop. Ensure your BIOS version is earlier than 1.13.1.

2. Cap your CPU clocks—also using ThrottleStop.

3. Repaste your CPU and GPU, and clean out your fans—you might have dust accumulated.

4. Elevate your notebook by using some sort of stand, to allow air to circulate better.

 

5. Repasting might help if there is something wrong with the current thermal compound/paste application.

 

I don't think I've ever seen a DPTF hibernate event reference an NGFF card. What type of M.2 devices are you using?

 

C drive is the Dell supplied one - 1TB

Other drives are all Sabrent Rocket - 1 x 1TB and 2 x 2TB - https://www.amazon.co.uk/gp/product/B07MTQTNVR/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

Thanks - repasting is beyond me though tbh...

Thanks -I'm 3D printing some stands to elevate the back of it to improve the airflow. Due to my technical ability that's the only suitable option of the ones you suggested.

 

Can you also check temps on the Sabrent drives while you are running your workload? Did you remove the plastic film sticker/cover thing which was covering the thermal pad on the bottom of the Dell-supplied heatsinks when installing these drives?

 

I will replicate the workload then check the drive temps. Actually, the video editing software was writing three separate files at the same time to the same drive when the PC shut down.

I did remove the plastic film from the pad, yeah.

So the NGFF means something to do with a drive?

Thanks for the help.

 

NGFF seems like it could have anything to do with a M.2 device... One of the SSDs, or any other M.2 cards that are installed (WLAN or WWAN card — I don't think these have temperature sensors though...).

 

Writing 3 video files to one drive - one ending 3234 it looks like - but don't know which "S.M.A.R.T. that relates to to see the temperature..... Not sure how the "S.M.A.R.T.s" relate to the "Drives" - only one number (ending 531) seems to relate to a SMART and a drive

Thanks!

 

Open Hardware Monitor or CrystalDiskInfo should be able to show you the drive temperature.