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Dell Precision 5510, Synaptics Touchpad, and advanced settings

Discussion in 'Dell Latitude, Vostro, and Precision' started by ashic, Dec 22, 2015.

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  1. ashic

    ashic Notebook Enthusiast

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    Hello,
    I've just put Windows 10 on my Precision 5510, and installed drivers, etc. It seems the advanced Synaptics touchpad settings to configure gestures aren't available, and only basic Windows 10 gestures are working. Has anybody managed to get to the advanced Synaptics settings?
     
  2. ygohome

    ygohome Notebook Deity

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    I'm pretty certain that the new Dell Mobile Precisions use ALPS touchpads now and require using an ALPS touchpad driver instead of synaptics.

    http://www.dell.com/support/home/us...710-workstation&languageCode=EN&categoryId=IN

    I'm not absolutely certain though because the 5510 isn't listed in the compatible list. But the other Precisions are. Try it and see if that works better.
     
    Last edited: Dec 22, 2015
  3. Aaron44126

    Aaron44126 Notebook Prophet

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    The M3800 and 5510 use Synaptics instead of ALPS (being based on the XPS 15).
     
  4. Pirx

    Pirx Notebook Virtuoso

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    FWIW, those are available in the Windows 7 version.
     
  5. Mike F

    Mike F Notebook Enthusiast

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    I am in a similar situation except mine came shipped with Windows 10 and according to Device manager, i have the generic mouse drivers installed. Did you succeed by forcing the ALPS or Synaptics drivers?

    Since you have the trackpad config tool installed with your windows 7 system, would you kindly post screenshot of the "Mice and other pointing devices" in Device manager please? Here is mine to compare:

    [​IMG]

    [​IMG]
     
  6. Mike F

    Mike F Notebook Enthusiast

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    Good news Ashic!

    To confirm, we have the synaptic touch-pad for our 5510 (confirmed by dell_ManoG). I tried the drivers from Synaptic website and it didn't work. I managed to locate the Dell drivers from the XPS15 Support section>>Dell Command | Deploy Precision Windows 8.1 Driver Pack. It appears for Windows 8.1 only....doesn't exist for windows 10 OS selection. I have extracted just the Dell touch-pad drivers and can be found here:
    https://drive.google.com/file/d/0BzcTVyk2yhq1RU9ONFJvSnVhZEU/view?usp=sharing

    The Setup.exe won't run as it complains OS incompatibility. Double click on InstNT, it will install the drivers silently and your track-pad will stop to work. Using the keyboard, reboot your laptop and the track-pad should work fine. To confirm it took the Dell touchpad drivers, goto Device Manager>>Mice & pointing devices....it should read as Dell Touchpad. I still have one of the Dell Touchpad(PS2) in error state but the trackpad and Dell config utility(found in the system tray) works fine.
     
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  7. ygohome

    ygohome Notebook Deity

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    Dell should pay YOU for support. :)
     
  8. Lalit S.

    Lalit S. Newbie

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    Last edited: Jan 12, 2016
  9. Gudi

    Gudi Notebook Consultant

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  10. Gudi

    Gudi Notebook Consultant

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    Just an update, I've upgrade to Windows 10 and I've completely lost the Synaptics Gesture Suite. The driver above didn't work either - so a big thanks for Mike F for the work around.
    Gesture Suite up'n'running again ;)
    Also the start-drag-delay has disappeared.

    Does anyone know if you can keep acceleration on for the mousepad but of for a connected mouse?
     
    Last edited: Jan 13, 2016
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