Beware of Dell Precision Displays

Rule number one: Dell hardware is superb, Dell support is rubbish, so do not listen to them.

Rule number two: every display needs calibration every month. Everybody who complains about tint (colour temperature), brightness, contrast, saturation or gamut without calibration is an idiot or ignorant.

Do not quote other ignorants, do not ask for display replacement (it will require calibration too), just use colorimeter. Always use X-Rite ColorMunki Display or X-Rite i1Display Pro if you need quick calibration (approx. 2h or 15 min). Always use open-source DisplayCAL and try few different white balance settings (6500K, 5000K or other). You can keep few different .icm profile for different tasks and light around you.

 

@gotta2know Some display calibration changes down the line of a the life of ANY laptop is to be expected. Using a colorimeter should fix the issue and it should be part of your gear list if you are planning to do any kind of color grading work but if you are uncomfortable with the yellow tint from being out of the box, it would be in your right to do an exchange or a refund.

@karman Calibration is needed but for people that don't actually do colograding or multimedia work, once a month is too much. I say on "when you think its needed" is more appropriate. Having said that, I personally calibrate my screen before the start of each job.

And a slight hijack, do you mind sharing your bad experience with the Spyder Colorimeters? Its what I and most of my coworkers use, and we haven't had any bad experiences yet.

 

No, complains or returns based on display colour reproduction should be not accept until user calibrate the display.

Good colour calibration should be objective (except the white balance) and result should be identical with every colorimeter or spectrophotometer. X-Rite ColorMunki/i1Display Pro gives the same results like most spectrophotometers, but Spyder Colorimeters do not. In the other words, Spyder Colorimeters are much less reliable than X-Rite.

 

It's impossible to fix this yellow tint by Spyder Colorimeters or other icc file. I tried everything, right now, my screen is not yellow, but the blue color is quite strange. Also, in order to improve the yellow tint, I have to lower the green, which cause the green tends to gray. Here is the comparison with may old 7447

 

I tried to book a new replace screen panel, however none of these sellers can make sure I would receive the exactly same type I want. This morning, I called the technic support and they agree to provide an onsite screen replacement for me. Let's see. By the way, my is not AUO, it's LG

 

Poor Dell has to cover unnecessary display replacements.

Every display is unique. You should not use colour profile (.icm or .icc file) created for any other display than yours, even the same model and manufacturer.
Before you complain, request display replacement or troll on the forum, you should calibrate your display using professional grade equipment and software. The cheapest topnotch hardware is X-Rite ColorMunki Display, but i1Display Pro is equally accurate and much faster (there is a firmware limitation in ColorMunki Display). The best display calibration software is open-source DisplayCAL.

If you calibrate your display properly and your colorimeter or spectrophotometer says the display is fine, but you still see a tint, that means you are the problem. Every display (calibrated or not) may look unnatural when you used to a different settings. It does not mean the display is defective.

The only way to verify if the display is defective or not is a proper test and calibration.

When you compare two not calibrated displays or one calibrated one second not, you always get different colour on each display.

Stop blaming Dell (or LG and AUO) and start using right tools.

 

But screen from different brand has different color reveal coverage right? Even the same 45% NTSC 1080 IPS is different, for example, Samsung has blue tint, LG, AUO has yellow. Just require a even coverage, my current mode is definitely poor on blue and green coverage.

 

As far as I know, dell stop providing 45% NTSC screen in some are any more, the bottom choice is start from 72% NTSC. It looks like they have already notice this defective screen, however, they booked too much from sellers and they need to find a way to consume. So the their way is to give you dozens of selection and make you confused. Then they have a chance to sell thing.

 

Colour coverage (called gamut) is a characteristic of a given display and can not be changed. Gamut means ability to reproduce complicated colours and subtle tones.

Tint is something completely different. Tints is caused by wrong colour balance (red, green, blue on RGB displays) or wrong white balance point (colour temperature). Colour balance and colour temperature may be easily change by display calibration software (after calibration with colorimeter or spectrophotometer).

Low gamut is not a defect, it is an attribute of low-end or very specialistic displays. Gamut has (almost) nothing to do with tint, colour balance or colour temperature.

 

Interesting! You think these thing can be change by your spectrophotometer?