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Anyone else finds Windows 10 to be buggy on Precision 7510?

Discussion in 'Dell Latitude, Vostro, and Precision' started by bsd, Jan 11, 2017.

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  1. bsd

    bsd Notebook Enthusiast

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    Thanks for the input guys. I've now run the BIOS/Diag test incuding the 2 hour memory test and came back as all clear. So likely to be a driver compatibility issue. The laptop was running really poor today. Event Viewer (when you manage to start it, console crashes too), showed a myriad of 1001 error codes related to various parts of OS failing to start.

    At this stage I cannot run any business software so have to try another operating system in a hope that the drivers could be better under it (Linux here I come). I will run Windows in VM environment which is even better from back up perspective.

    Will keep this thread updated when I have more.

    Many thanks again.
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Memtest86 left running overnight might reveal RAM problems which the built-in diagnostics don't find. I've been there!

    I'm not running anything complex on my Precision 5510 but Windows 10 has been very stable apart from one BSOD which occurred after an update and disappeared after the next reboot (suggesting that something wasn't properly installed).

    Or, if you have an NVMe SSD, do you have the right driver? That aspect has caused a lot of headaches over the past year.

    John
     
  3. Aaron44126

    Aaron44126 Notebook Prophet

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    Going to +1 on both of these. On my M6700, I had all sorts of strange issues and I was just about to give up and blow the OS away, when I ran Memtest86 overnight and woke up to a pile of memory errors. Swapped the RAM out and the problems went away. I've also received systems from Dell with fresh bad RAM, it happened with a 5510 that we received at the office last year.

    If you are using the NVMe SSD with the disk mode in the BIOS setup set to "AHCI" (not "RAID") mode, make sure you install the Samsung NVMe driver, had plenty of issues with the default Microsoft one.
     
  4. oruvin

    oruvin Notebook Guru

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    7510 here, with ATI W5170M and ECC RAM, never had any BSOD, crash and restart. The only thing that pissing me off is random FPR issues (after returning from sleep, sometimes FPR isn't working at all).
     
  5. ayilm1

    ayilm1 Newbie

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    Damn. Ran MT86 and it came back clear.
     
  6. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Which SSD do you have? Both the Samsung and the Toshiba NVMe SSDs need the right drivers to avoid problems. There's plenty of discussion about these in the XPS15 9550 in the XPS forum.

    John
     
  7. ayilm1

    ayilm1 Newbie

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    Both 600p. And the issues are definitely related to video. I was just hoping the problem was with the shared memory the HD 530 was allocating. In hind sight this theory doesn't make sense though, because why would the crashing cease when only operating on the Intel or only operating on the Quadro?
     
  8. bsd

    bsd Notebook Enthusiast

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    Typing this from a freshly installed FreeBSD 11 + GNOME 3 desktop. Most of the stuff worked out of the box (sound, graphics) or with minimal tweaking. Backlight adjustment doesn't work for now so will have to sort it out at some point. Going to install bhyve hypervisor and Windows. So long I can get it to work, I can finally start enjoying this machine.
     
  9. Krowe

    Krowe Notebook Evangelist

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    Yeah, Windows 10 is a piece of junk. That's what happens when Microsoft fires their entire windows testing division and pushes beta software to everybody.
    We had so many issues with newly deployed windows 10 machines, we had to wipe and put W7 Enterprise on the new machines.
     
  10. bsd

    bsd Notebook Enthusiast

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    Had to go back to Windows 10 (fresh copy for the 3rd time now). Same behaviour with programs quitting and crashing at random. Thought I'd get Dell involved this time. Tech support (nice helpful guy) tried this and that and finally decided that drivers have to be installed in a certain order (chipset - bios - built in video - standalone video). Did that remotely, restarted the machine. It wouldn't let me in. Log in screen is in perpetual refresh upon pressing any button. Another restart, success this time. He logs back in and updates the touch pad driver. Having all the latest drivers and the latest, patched fresh Windows copy, I was sceptical from the onset about overwriting the drivers without fully uninstalling them first but had to go with him as this was the 'procedure'.

    He asks to give it a spin tonight and if it's a no go, he will send an engineer to replace the mother board and ATI video card.

    That evening I see that everything is back to how it was - sound adjustment causes explorer to reload, all sorts. I email him to confirm I need the hardware replaced (getting a replacement machine is not an option at this stage apparently). We have to go through the process.

    The guys comes the day after. Swaps the boards, restarts the machine to let me sign him off and upon reboot it BSODs! I kid you not lol. Oh...kay so he mumbles something about letting the tech support know if the issues return again and leaves in a hurry. 15 mins on and we're back to square one. This time it is actually worse and I have to restart like 5-6 times to get one fairly stable session out of the machine.

    I've had enough of Dell at this stage so I shoot a firm email to the nice guy from the tech support saying I reject this piece of garbage that is wasting my time. He promptly comes back with a 'I have ordered a new machine but it has to be authorised which takes 48 hrs. In the meantime please install a new OS (4th time) as it is clearly a software fault not hardware'.

    As much I want to end this saga demanding my money, I decide to give it one last try and wipe the drive and install a fresh new copy of Windows 10. Patch it. Update it. Install all latest drivers from Dell website. I wait. I hold my breath. It's over. I can finally use my reassembled, numerous times reinstalled mil spec graded, CAD graded, super fast and maxed out Precision Mobile Workstation...

    F U! says Edge and disappears from the screen. F U! says Event Viewer when I go in there to note a fault code for the Edge. F U! says Windows and BSODs.

    Midnight last night. I sit in front of this black box and cannot believe it. I email the nice guy a screen shot of the EV in the process of crashing and gathering data to help me troubleshoot (yeah, right) and say I don't want a replacement machine. I want my money back.

    Silence from him this morning. I follow up but tech support can only request replacements, they don't do refunds. I need to call my account manager. Emailed the guy. We shall see.

    PS: I typed this post twice. Second time I was copy/pasting every sentence in Notepad as I had to rewrite a lengthy post. Will leave it to you to decide why.

    PPS: I feel like I'm back I 90's checking out a newly released version of Red Hat. I don't believe it has caused me as much grief as the 2016 Dell Precision notebook.
     
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