Official Sager NP8130/Clevo P151HM1 Owners Lounge

Can any current users of the NP8130 comment on their thoughts of the Matte screen? I have read some of the previous comments in this thread and looking for more opinions before deciding on the NP8130.

 

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Anyone know if this affects the mobile chipsets??

Intel finds Sandy Bridge chipset design flaw, shipments stopped and recalls beginning -- Engadget

 

Check the main sager thread, I posted a question there and mythlogic is digging into it, if it affects HM65/67 chipsets or not. Also ask your specific reseller what this means if you already own a laptop with this chip.

 

this is some scary news.
I am almost happy that I have not recieved my laptop

 

Yeah I'm almost thinking about cancelling my order. Don't want to cause I'm really set on the 8130, but I'd rather have a PC that will not die on me.

Not to mention if it is the case I'll likely have to wait another month before I get my PC and I'd rather not wait. I was okay with waiting a week or two, but not 2 months.

 

It won't die on you. As more details come out sounds like it's after prolonged use of ports 2 and higher. Ports 0 and 1 which is all the 8130 uses except for eSATA are unaffected. So if you don't use eSATA no risk of failure. If you use eSATA over an extended period of use (sounds like months or years) that port may fail.

 

I won't use eSata, but my problem is that mine hasn't shipped yet, and now likely wont ship 'til late March. I can't wait that long, so I might have to get something else which sucks.

I may just go with the G53jw that's available at Amazon. Dang it.

 

So resellers don't have to spread themselves thin, answering questions across every owner's lounge, I made a General recall questions thread.

 

As some of you may have heard, Intel has recently announced a halt to shipments of 6 Series chipsets due to a quality concern. Sager has been working with Intel and Clevo to determine details and the timeline for a resolution of this problem. While we continue to do everything in our power to understand this issue, we have made a decision to halt shipments of 8130, 8150 and 8170 systems until we have a full grasp of the issue and a timeline for resolution. We realize this may be an inconvenience to some of our customers, but we feel it is important that we have full confidence in the product before shipping. We thank you in advance for your patience.

 

Well I planned on cancelling my order, but instead Sager had a 1st generation iCore NP8760-S1 available so I opted for that instead of cancelling (nearly identical specs to the NP8130 aside from older i7 CPU.)

Looks like I'm not going to be an NP8130 owner anymore (wish this issue wouldn't have reared it's ugly head at this time.) I wouldn't have an issue with it if they were still going to ship orders out, but they're not and I can't wait.

Oh well, thanks for all the assistance from all of you guys in this thread. I appreciate it!

Still going to be a Sager owner, just a different model owner haha.

 

From Sager:

"As some of you may have heard, Intel has recently announced a halt to shipments of 6 Series chipsets due to a quality concern. Sager has been working with Intel and Clevo to determine details and the timeline for a resolution of this problem. For those of you with units containing these chips (8130, 8150 and 8170 systems), we want to insure you that we are endeavoring to reach a resolution quickly. We will keep you informed of developments as we learn more. We thank you in advance for your patience."

 

"The company expects to begin delivering the updated version of the chipset to customers in late February and expects full volume recovery in April...The only systems sold to an end customer potentially impacted are Second Generation Core i5 and Core i7 quad core..."
Intel screwed up. I'll take the MSI GX660-060.

 

Prostar says they will update the hardware or software as necessary. I'm expecting my system on Wenesday. Regardless this is a real bummer.

 

I was about to order a P170HM from Prostar, tomorrow, actually... Eddie Yuan answered my last e-mail this way:

"We will have an announcement later this afternoon to halt all shipment on P170HM, P150HM and P151HM due to Intel’s press release this morning.

Intel believe that they have a minor design error on their newest chipset which we use in P170HM, P150HM and P151HM. We will not release any shipment to our customers until we have a confirmation from Intel."

And this confirmation will be late february at least. I want to be on the safe side. Better purchasing a well known stuff with solid tested reputation. IMO.

 

This is a big bummer =[ I wish things were perfect on the first try, but then we would be more machine then human.

 

Poor Intel, look at the stock drop!
Intel Corporation: NASDAQ:INTC quotes & news - Google Finance

 

Don't worry

Intel has enough of a profit and market share that even if the stock drops, the company won't die. I wonder if AMD will exploit this mistake by Intel?

Anyway, just to clarify, the current error only applies to the eSATA port of the Sager NP8130? I'm a bit skeptical about how it only applies to the eSATA port alone. I suppose we will do well and watch Intel's and Sager's news releases closely.

Definitely a bad time for this error......

 

Definitely the worse time, they were doing so good!

 

Nope it applies to the ODD from my understanding as the ODD uses port 2, the HDD uses port 0, and I have no clue what uses port 1 (could be esata).

 

Ouch

If the ODD is the one affected then the impact of this problem would worsen since most of us may use the ODD more than eSATA.

But it's definite that all the new Sager sandybridge models will be delayed...I hope the problem can be resolved earlier than April.

 

Can somebody from xoticpc answer?

 

The issue is with SATA II ports 2~5. The SATA III ports are 1 & 2 where the hard drive(s) are plugged in. Therefore it affects the ODD only which is connected to port 2.

Further, since your ODD doesn't need a lot of speed as compared to your HDD, the issue will be totally unnoticeable in the near term...if ever.

Since the eSATA port does not use the 6 port SATA controller it should be unaffected.

EDIT: eSATA DOES use on of the ports 2~5 so it is affected.

 

Wait so the esata does not use the sata controller that is effected? and also you can assure us that the ODD will not be an issue in the near term? (long term is understandable) but I am talking about like with a month or two of usage. (btw I assume what you said related to all the notebooks? not just the 8130?)

 

Yes, you read it correctly.

And, no, this is only discussing the Sager NP81x0 models. Other brands and models may or may not be affected the same way depending on where they put the drives.

 

Oh sorry I mean all the 81x0 notebooks. Thanks this is great news!

 

They say only desktop h67 is affected
arent all i7 sb motherboards cougar point?

 

Whoever said only desktop H67 is affected is wrong. All Intel 6 series chipsets are affected unless the computer is ONLY using the SATA III ports 1 & 2.

 

All the news say H/P67 chipsets are affected, and the cpu itself is not. Since 8150/30 use HM65 maybe they are safe. But IDK, I think every motherboard that supports SB is affected.

 

Hi Paladin 44,

I agree with the ODD being okay in the near term.

I think the issue is in the long term. According to Tom's Hardware and Hardware Canucks..the problem arises over long term usage where the SATA II port 'fails' and peripherals connected to the SATA II port are not detected.

So based on this report, I suppose our ODDs will do fine in the near term but face the potential of being unable to connect to the motherboard over time as a result of this defect?

 

Exactly, and the hardware fix will be available long before you will see any failure.

 

ok lets put it this way
Cougar point has 6 sata ports: 2 6gb and 4 3gb. Only the 3gb ports are affected. So cant manufacturer connect odd to a 6 gb port(port 1) and connect esata that has less use to a 3gb(port 2)?

 

Please see my edit to post 572 on the previous page.

EDIT: eSATA DOES use on of the ports 2~5 so it is affected.

 

8130/50 have only one hard drive right? And an odd and an esata port. I belive only these 3 use sata. Am i right? So cant sager connect hdd and odd to unaffected ports and connect e sata to an affected one?

 

No. It's all designed in the PCB and routed to the controller chip. Ports 0 & 1 aren't affected, and are used for the internal SATA HDD/SSD. Ports 2-5 seems Sager are using for all external ports and ODDs.

 

So to what port 8170s second hdd is connected?

 

I stated that they are both SATA III ports.

They are in port 0 and 1, and are unaffected from this issue.

 

I read a few pages after the link and I've got a relative question.
I'm thinking about buying the 6300 wifi card as its only $19. Obviously I wont be able to take advantage of 450mbs, but the 6300 has 3 antennas compared to the standard adapter and intel 6230's 2 antennas.

I dont assume anyone has experience with using the 6300 and stock? As the extra antenna could provide some better wifi range and signal, but I dont know how much better :/

 

Get the intel card, better drivers, better range, and better sensitivity. for $19 its a no brainer at that point.

 

Official word from Sager:

1. Sager and Clevo have consulted together and have decided that both Sager and Clevo will halt all pending shipments of Intel 6 series chipset systems. Models include Sager NP5160, NP5170, NP8130, NP8150, NP8170. (Clevo: W150HNQ, W170HN, P150HM, P151HM1, P170HM).

2. The current schedule is that starting in the middle of Feb 2011, Intel will start supplying qualification samples of the new revision of Intel 6 series chipset to Clevo. Clevo RD and QC will make it their first priority to test and qualify this new chip revision and prepare for mass production.

3. Currently the mass production version of the revised 6 series is scheduled to begin delivery from Intel to Clevo in limited quantities at the end of Feb 2011. We estimate that we will resume limited quantity shipment of Sager models NP8130, NP8150, and NP8170 in the middle of March 2011 and limited quantity of NP5160, NP5170 models at the end of March to the beginning of April 2011. Stabilization of shipment for all models should occur by the end of April 2011.

Q&A:

Q: What if I have already received my system or a system is on the way?

A: The chip flaw at issue should not happen immediately. Please continue to use your system as is. Once the stabilization of shipment occurs, Sager will start a recall program for all affected models that have already been shipped.

We will offer 3 day air both ways shipping to replace the affected systems with a brand new motherboard as well as resetting your warranty period to restart from the date the recall service is completed.

We estimate to start the recalling process between May-June’11.

Q: Should I cancel my pre-order?

A: As the 2nd generation Core processors have shown potential in performance gain in many areas, supply was already on a very tight inventory control. This recall will further restrict supply through the first half of 2011. Our suggestion is that if you do not have any urgent need of a new system, you should keep your pre-order as your credit card will not be charged until we have a unit ready for your order and your consent to go forward. We believe that it would be best to keep your pre-order open as you will not have to restart at the end of the pre-order list.

 

Thanks paladin

 

Just wanted to give everyone a heads up on the crappy customer service at ibuypower.com.I placed an order for the P151HM from them on 1/23/11. Sent them an email last week to ask about the status, but got no response. Called yesterday morning after noticing they had charged me for the laptop and they told me that it would be late Feb before I got the laptop. I asked them why they had already charged me, and the answer I got was that it was the normal process and that they couldn't start the 'build process' until the payment had cleared. So I said "then you have started the 'build process', right?" and the guy said NO. So I said why did you charge me if you haven't even started yet and he had no answer! I then hung the phone up and read that the chipsets are being recalled now. So I called today and the response I got was probably the sorriest customer service I have ever had in my life. I asked if I could cancel the order, the guy on the phone asks for my order number, then says with a smart @$$ voice, Ok i put in a cancel order and then hangs up.

BUYER BEWARE!!! Do not order from these guys!! I just hope that they actually cancel the order now so that I don't have to dispute the transaction with BillMeLater.com

 

Hey mjipj,

I'm sure they will take care of you. There's no need to react so harshly. =]

 

Might be because they had a recall?

 

Don't get me wrong, I understand that it is not ibuypower.com's fault that Intel made a mistake. The reason I got upset is because of the way they handled things. Being as rude as they were on the phone was not necessary. Some people may want to wait until April or so to get their laptop, as for me I will probably just go with Asus or Alienware if I can get a good deal.

 

ibuypower.com has always been a crappy company. I bought a desktop from them in 2003 and the RAM came GLUED into the motherboard. Long story short it took over a month to get a new motherboard because the first one didn't work due to excessive glue in the RAM slots. Craziest thing I've ever dealt with. I've always warned people to stay away from them.

 

Glued on ram? seriously? Thats the most ridiculous thing i've ever heard.
I hope they payed for shipping+new mobo.

 

They said they did it to prevent the RAM from coming loose during shipment. I said that had I known they did that I wouldn't have ordered one. They said it shouldn't have caused any issues and it was probably my fault if something wasn't working. I called my credit card company to reverse the charge until it was fixed.

That's a memory that you can't "unexperience". I'll never buy from them again.

 

Glued to not fall out? Come on, that's what the latches are there for, not to mention it should be a snug fit into the slot.

 

So I'm, very much considering this laptop, but there is one minute detail I need to know that will ultimately make or break this laptop for me.

Recently I purchased an Asus N53 from XoticPC (they did a great job), but when I recieved it, I found that it now no longer came with an Expresscard slot as originally advertised.

Being I was going to use this laptp as a DAW (digital audio workstation), I needed some FW ports on it, so I had already purchased a StarTech FW expansion card. So I sent back the N53 with no problems and great service from XoticPC (you guys did great. No real complaints from me about this).

In short, I'm looking at the NP8130 from Xotic PC, but I need to know what the Firewire chipset is. Some lesser grade chips don't always want to handle streaming studio quality audio without some massive latency (latency is bad when you are recording...so, yeah)

If anyone knows what the chip model is on it, that would be awesome. I run a PreSonus FIREBox, and PreSouns was awesome to do some lab tests and determne what some approved and not approved chipsets are here ====> http://www.presonus.com/media/pdf/hardware_compatibility.pdf

 

So will my sager 8130 be affected by this, cuz this sucks this notebook is just great i love everything about it...