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    *** Official Clevo P37xSM-A/Sager NP9377 owner's lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Ethrem, May 22, 2014.

  1. Meaker@Sager

    Meaker@Sager Company Representative

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    It's not even out yet, why are people going ballistic over a beta OS?
     
  2. MickyD1234

    MickyD1234 Notebook Prophet

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    NV are desperately trying to get ready and changing the code base over - hence all the TDR's in the last three drivers. NV will not say a word since if they start to blame win 10 this close to release MS could get very upset - not a good place for a developer partner, if MS declare a dispute for going public with something that should remain internal, then all sorts of bad things can happen - contractually. No more access to developer tools and use of logo until the dispute is resolved through documented processes.

    Anyhoo, better to just keep quiet as far as NV is concerned. Back in the day when MS introduced protected mode access with Vista all the GPU OEM's were having TDR nightmares. It was almost a year before an NV employee said that MS had made a major change to the HAL between beta and RTM which caused the timing problems. MS responded that if driver authors stuck to published API calls then the changes would have had no effect. Rock and a hard place.

    Driver writers for GPU's are always looking for a quicker way through the windows interrupt table since direct hardware access was denied after XP. It all adds up to FPS if they can find a 'cheat' and speed up the interface between the game and the hardware (windows).

    They (MS and NV/AMD) did try to come up with a specific re-code but all it did was introduce the 'driver stopped responding' error and not a blue screen. Sometimes no error at all, the game just hangs for a few seconds on a blank screen while a 'partial reset' occurs. But windows is fine and carries on! For the prop heads: https://msdn.microsoft.com/en-us/li...805(v=vs.85).aspx?f=255&MSPPError=-2147217396

    This is one reason they are asking people to downclock, to find the trigger, and benchmarks are getting worse as they try to stabilize the code. Fingers crossed they meet the deadline but expect maxwell to be the first to work well...
     
  3. MickyD1234

    MickyD1234 Notebook Prophet

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    Today started well with the monitor turning up at 8am this morning. Then the cable and a couple of other ebay items - Saturday delivery? Whatever. From there it goes downhill. Monitor is DOA. Nothing on-screen when powered up, just the led and it looks like the backlight. Argggg. Laptop locks up with a blank screen if I attach it and needs a hard shutdown after that.

    Oh well guess I'm now about to find out about eBuyer returns, sad :(. Gotta call them on Monday...
     
  4. Robbo99999

    Robbo99999 Notebook Prophet

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    That's bad luck, I've never had an item DOA, do you think you were buying from a dodgy seller, or was it just bad luck?
     
  5. MickyD1234

    MickyD1234 Notebook Prophet

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    Just bad luck, they're a big company (eBuyer) I've used before (for my TV). All a bit depressing after getting all excited for some quality 3D gaming. Now I get to find out how easy it's going to be to get a replacement. I have logged it and they want me to call them on Monday to proceed with the RMA. I did email you about a freebie coupon if you want it?
     
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  6. Robbo99999

    Robbo99999 Notebook Prophet

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    Gees, 1st world problems hey! Haha, but yeah, I get disappointed if I order stuff that I'm really looking forward to & it doesn't turn up too!

    (Freebie coupon, thanks, I'll check my e-mail! Thanks Micky, sent you an e-mail.) :)
     
  7. Meaker@Sager

    Meaker@Sager Company Representative

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    I had an issue with them when the courier had not bothered to move my parcel over night with no reason as to why.
     
  8. justanotherdodge

    justanotherdodge Newbie

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    I recently discovered I somehow managed to kill one of my GeForce 870m's in my NP9377-S SLI laptop. How difficult is it to replace the dead gpu? Is it soldered to the mb, or simply a matter of getting the old one out/dropping new on in?
     
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you looked at some pictures of the internals? You unscrew the heatsink, disconnect the SLI cable, replace with a sager/clevo card, put some fresh paste on, connect the SLI cable and screw down the heatsink again.
     
  10. justanotherdodge

    justanotherdodge Newbie

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    I've seen the internals first hand as I put additional ram and hdd in. I just wasn't sure if the gpu was soldered to the mb or not. Being that this is really my first laptop(I've built desktops before), would you say this is pretty well within the "novice" repair scope?
     
  11. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    If you have built desktops you should be comfortable replacing the GPU in this model. It is not soldered in.
     
  12. Meaker@Sager

    Meaker@Sager Company Representative

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    If it's just a straight swap and you have worked in computers before then yes.
     
  13. Brent R.

    Brent R. Notebook Evangelist

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    Ya just look in ur laptops handbook Manuel it show how everything is put together so that would make it easier for u good luck


    Sent from my iPhone using Tapatalk
     
  14. MickyD1234

    MickyD1234 Notebook Prophet

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  15. Robbo99999

    Robbo99999 Notebook Prophet

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    That's a great move by Steam to pull that new Batman game, will put pressure on the Devs to release a fix - kudos to Steam!
     
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  16. MickyD1234

    MickyD1234 Notebook Prophet

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    You have to hope but AC Unity was very broken on release and we all got free DLC for that one, along with a publisher apology - I'm expecting that today as well.

    Refunds is awesome for slapping the devs, I hope many take advantage of it, I'm already hooked so I will perservere!
     
  17. TonytotheB

    TonytotheB Notebook Consultant

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    I have zero faith in AAA games these days. Batman was a joke. WatchDogs... pfft don't get me started. BF4 was a true mess and that was DICE ffs
     
  18. Meaker@Sager

    Meaker@Sager Company Representative

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    Why would you need to have faith? Wait until it comes out and then buy it based off the reviews. It's a digital good and can't run out of stock so pre-ordering is never a good idea.
     
  19. joluke

    joluke Notebook Deity

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    What is the best thermal paste to buy to apply to cpu + dual gpu's?
     
    Last edited: Jun 26, 2015
  20. Ethrem

    Ethrem Notebook Prophet

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    Simplicity and above average performance? GC Extreme. Maximum performance but with risk of shorting the system if you get it anywhere but the core, Liquid Ultra.


    Those of you who have bought Arkham and are ticked, use Inspector, delete the profile for Arkham Knight, open up the UE3 profile and attach the AK EXE to it... It basically doubles performance even though it's still single card... Thank @Mr. Fox for the finding. It has no glitches... But only uses one card...
     
  21. connoisseuroftech

    connoisseuroftech Notebook Enthusiast

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    Hello everyone,
    I've been enjoying Witcher 3 with max settings (minus hairworks of course).

    I went ahead and bought a Zalman NC-2000-B laptop cooler (aluminum, not plastic), and it seems to be helping drop temps by roughly and additional 5 degrees Celsius (whether or not internal fans are on automatic or max)

    Here's a breakdown of temps while not gaming ...I will test again while playing Witcher 3 (and I have no explanation for the GPU temps as they seem to do their own thing at times)
    -with internal max fans and zalman cooler max
    GPU’s at 27C,30C
    CPU at 40C-42C
    SSD’s at 29C,28C (830’s) and 38C,40C (840’s)

    -with automatic internal fans and zalman cooler max
    GPU’s at 32C,40C
    CPU at 50C-58C
    SSD’s at 28C,28C (830’s) and 39C,43C (840’s)

    -with automatic internal fans and zalman cooler off
    GPU’s at 33C,33C
    CPU at 54C-60C
    SSD’s at 29C,29C (830’s) and 47C,41C (840’s)

    I also wanted to know if anyone knows what the price is for two 980's....will I get a good deal going direct to Sager? Is there any talk of an even newer card than the 980's that will work with an np9377-s (if so I would just wait for that). I'm happy with the two 880's for now ...ignorance is bliss for now because I haven't been spoiled with the performance or fps of dual 980's. Does anyone know if the 980's run hotter than the 880's? I've seen my 880's temps hit around 86C at times (with a repaste), and that's even with it being inside, air conditioned environment.
     
  22. Meaker@Sager

    Meaker@Sager Company Representative

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    The 980 runs cooler and each card is rougly equivalent to your two. Talk to your reseller about potentially getting cards but a few of us do sell them by themselves or with heatsinks.
     
  23. Ethrem

    Ethrem Notebook Prophet

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    It depends where you are... And I can't say 980Ms run slower if you have 880Ms that slow unless you have them frame rate limited... Because 82C was the average with max fans and no pad with those cards. I have 980Ms that are not normal... They run the same temp with max fans and stock vbios... Add in the mod and you get up to 90C...so I lock mine to 87C... Which is still about 10C hotter than average.
     
  24. Meaker@Sager

    Meaker@Sager Company Representative

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    I would maybe look at your heatsinks Ethrem.
     
  25. connoisseuroftech

    connoisseuroftech Notebook Enthusiast

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    well.....thanks for the input....I guess I'll start saving for some 980's unless a new card comes out that would still work with this rig.....

    I know that xotic pc offers a "copper cooling upgrade" for sagers....does anyone have any pics of what the stock versus the upgrade looks like? does it actually decrease temps/transfer heat better?
     
  26. Brent R.

    Brent R. Notebook Evangelist

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    From what I have heard the copper upgrade is more of a gemick and can actually cause higher temps because it could possibly interrupt the airflow for cooling


    Sent from my iPhone using Tapatalk
     
  27. wikileaker

    wikileaker Notebook Consultant

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    Hey Micky!
    Sorry to hear about your ROG problems. Just started to wonder if the problem is the cable. You said you bought an extra long one. I had a 3m minidp to dp cable and didn't get a picture out to my dell from my 370sm-a. When I made a custom resolution with lower refresh rate presto!
    Changed the cable to 1m and no more problems.
     
  28. MickyD1234

    MickyD1234 Notebook Prophet

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    Hi, Well I sure hope not but it is a possibility. When I turn it on from the power button the screen stayed blank just the backlight activated. No logo. It also locked the laptop up completely as soon as I connected and it never came back after disconnection. Hard reset :(.

    Ebuyer did mess me around and wanted £10.00 for a collection fee. A quick tweet fixed that and it was finally collected last Friday. I ordered another one from Amazon that is due to arrive today - wish me luck. - this could be embarrasing :eek:
     
  29. wikileaker

    wikileaker Notebook Consultant

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    Ok. Sounds like DOA and not a cabling issue.. let's hope the new one works! :)
     
  30. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes in the UK you can't be expected to pay for DOA legally anyway.
     
  31. Brent R.

    Brent R. Notebook Evangelist

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    Wonder why we don't have this law in the USA I think we should


    Sent from my iPhone using Tapatalk
     
  32. MickyD1234

    MickyD1234 Notebook Prophet

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    Because the country is run by the corporations not the consumers (voters)! Don't want of any of those commie laws protecting the 'common' man (or free healthcare).

    Seriously though, I lived in the US for 10 years and could never understand why you put up with 90 day warranties on a lot of stuff? If a company cannot guarantee one year of trouble free use it shouldn't be sold!

    EDIT: And you do have 'lemon laws' in a lot of states and they are quite powerful.
     
  33. Meaker@Sager

    Meaker@Sager Company Representative

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    I suggest since its not law you are picky about who you do business with and stick with those who look after you.
     
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  34. TonytotheB

    TonytotheB Notebook Consultant

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    Most reviewers cannot be trusted. I only watch Angry Joe and Total Biscuit now (CynicalBrit) as they speak the truth
     
  35. connoisseuroftech

    connoisseuroftech Notebook Enthusiast

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    Hello again everyone.

    Meaker, can you PM me about where or who and prices to get some 980's?

    I am still testing out that aluminum zalman laptop cooler. Looks like I can maybe mod it to accommodate two more fans for a total of four.....more airflow

    I know I can buy parts from xotic or direct from sager, but are there any higher rpm fans available that fit the 9377? anything that you can buy at fry's electronics for example?
     
  36. Ethrem

    Ethrem Notebook Prophet

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    What do I do email Xotic and tell them to send me new ones and new pads? My only assumption at this point is its either a cracked heatsink (which sounds odd for both) or its a pad issue (which is possible)... Anyway thanks to Prema I have a vbios that works rather well... My cards have a very high ASIC so dropping the voltage helped temps immensely. They're still high for 980Ms but I'm running +100/+100 with an 87C temp target, an average temperature of 83C on the hotter card, and 98% time at boost.
     
  37. Robbo99999

    Robbo99999 Notebook Prophet

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    I have the Zalman NC 2000 as well, I'd be interested to see how you get on installing those 2 extra fans. I think I know where you're wanting to put them, there's 2 outlines of a fan etched into the bottom of the cooler next to the 2 existing fans - almost like they were thinking of incorporating an extra 2 fans. How are you gonna hook it all up, are you gonna join up the 2 new fans to the same power delivery system somehow?
     
  38. connoisseuroftech

    connoisseuroftech Notebook Enthusiast

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    Hi Robbo99999,
    I plan to run them parallel, I am assuming the 3.0 USB will be enough to drive the wattage, they are small fans anyway....guess I'll find out.
     
  39. Robbo99999

    Robbo99999 Notebook Prophet

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    Right, so you're gonna hook them up in Parrallel to the other fans in the system. I did try to take mine apart to clean out the dust, as well as to look at placing new fans in there, but I chickened out when I was having problems seperating the plastic base from the metal top. It's a good cooler anyway I think, drops idle GPU temps by 10 degC, and load GPU temps by about 5-7 degC (IIRC). I would recommend placing the fans in those 2 cutout areas already there (as in the ones with the etched outline that aren't filled with fans yet) - that way you'll maintain the same aerodynamic properties of the cooler, just with more air pressure.

    5W for USB 3.0 I think.
     
    Last edited: Jul 2, 2015
  40. MickyD1234

    MickyD1234 Notebook Prophet

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    Hi guys, just an update on my monitor saga.

    Looks like my DP port is screwed. Tried two cables and finally (why didn't I try this before? Doh!!) connected it to the AW. No problem.

    Now I get to find out about Eurocom support. Just put a call in...
     
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  41. MickyD1234

    MickyD1234 Notebook Prophet

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    Can anyone with an Azus Swift monitor help? I can't select above 120hz, either from the windows settings or the hotkey on the monitor. It is installed and recognized as my primary display.

    After the last fiasco I'm hoping, I have done or missed something :rolleyes: :oops:
     
  42. Robbo99999

    Robbo99999 Notebook Prophet

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    Man you're having some bad luck, what with your DP port being busted & the monitors not being delivered! You're trying to hook it up to your Alienware to test it right? You'd think it would be just a simple selectable option in Windows to select the refresh rate & resolution, did you try running different resolutions to see if the other refresh rate options come up? How about creating a Custom Resolution & then manually typing in 144 for the refresh rate?
     
  43. MickyD1234

    MickyD1234 Notebook Prophet

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    You only know the half of it! Turns out the 3m cable is also faulty. I used the cable that came with the unit and a converter today and it still locked the X8 but worked on the AW??? Using that 3m cable on the AW nothing happens at all.

    I even tried to create a custom res at 144. It passes the test and asks if I want to save but never appears in the list. All the available resolutions only have a bunch up to 120hz in the dropdown.

    The monitor has a button for fast switch but only goes between 120hz and 60hz. If this monitor is stuffed I will... dunno :mad:

    And it came with a euro plug, luckily I had a converter for that as well!!!
     
  44. Robbo99999

    Robbo99999 Notebook Prophet

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    Have you got a cable you can use that you know is ok, or just another cable you can try?
     
  45. MickyD1234

    MickyD1234 Notebook Prophet

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    Yeah the cable that came with the monitor with a converter to mini DP works fine on the AW (apart from no 144 hz). No more options. Just to add confusion I have a mini-DP to HDMI converter and that works fine on both machines to my TV
     
  46. Robbo99999

    Robbo99999 Notebook Prophet

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    Well, you want it working on your 980M sli machine don't you, so hopefully some other users who own your P377SM-A can confirm it works OK with 120Hz/144Hz monitors. I don't know a whole lot about external monitors, having not really owned one recently! I hope you can get it sorted out, because you've had nothing but pain in relation to that darned monitor! ;-)
     
  47. MickyD1234

    MickyD1234 Notebook Prophet

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    Exactly, and now it has started to flash the display 3 times at random times, both in desktop and in-game. I have ordered ANOTHER cable just in-case but you'd think if it works on the AW it would work on the X8. Soo pissed off right now, why does this happen whenever I work on my own kit?
     
  48. Meaker@Sager

    Meaker@Sager Company Representative

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    Try removing it and plugging it in, also disable any other panels, I noticed the 144hz option going too. Also make sure 3d is disabled.
     
  49. MickyD1234

    MickyD1234 Notebook Prophet

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    Thanks for the advice :D.

    I set it as my primary monitor with the internal panel off and tried the plug/unplug thing - no luck. I read that 144hz is only supported in 2D but it refuses to select it on the desktop and 3D IS disabled, it wanted that for G-Sync.

    I've tried G-sync/V-sync/no sync, all work as I expect BUT it's the 120hz option that triggers the random flashing, usually 3 times in quick succession. It's more like an NV driver issue but the internal 120hz panel is fine and I did try some different drivers up to the latest hotfix - which mentions g-sync issues being fixed.

    60hz g-sync is perfect, sometimes I can quick switch to 120hz using the hot-key on the panel, other times it just shows me 60hz and will not change.

    I think I'm going to give up. The logistics of using a panel are not really good for me anyway and since I can't get it to work at all on my X8 (but the mini-dp to HDMI works fine?), it's time to cut my losses and accept I'm not going to get to play games in NV3D :(.
     
  50. Robbo99999

    Robbo99999 Notebook Prophet

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    Is it something Eurocom can help you with, or at least let you know if it's possible or not? Often I stay away from Technical Support lines because they're slow & often not that very reliable. Could be worth a last ditch attempt perhaps.
     
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