*** Official Clevo P37xSM-A/Sager NP9377 owner's lounge ***

Check the box, the temperature fluctations and knocking in transit could have knocked it out. That or it was missing fromthe factory but the protective plastic coating was there and masing the missing window.

 

Yeah that's the first place I checked. Then I checked the trash were I through all the plastic protectors pretty thoroughly also but no luck.

 

@D2 Ultima:
Awesome, so it should last for the life of the machine. Unless I need to lower the temps more, which at that point I'll look into CLU again.

@Hutsady@XoticPC:
Ah, so that's what the 7 on IC Diamond stands for!

Thanks for the responses guys!

 

I've noticed a lot of complaints about missing and broken parts lately... For what it's worth, mine shipping with a defective left mouse button which didn't get fixed until the second time I sent my machine in because of the 880Ms... Now my right button appears to have something that got caught in it...

Sager and Clevo are both rushing the machines out of the door and QA is being overlooked. Someone ordered from a Clevo reseller recently and got the wrong screen then sent it back to get the right one and they screwed it up again, sending the 4K screen but screwing up the matte/glossy choice. It is definitely worrying but I've heard some worse stories about Dell machines... At least Sager seems to have fixed the machines coming off the line with no thermal paste on the GPUs...

And I still don't get the point of putting a 5MP camera on the lid were it never gets used.

 

Well that was a major pain... I just spent the last few hours cleaning my GPUs. I removed the black cover they put around the core of each GPU and I was absolutely shocked to discover just how much IC Diamond was caked under there from the factory paste job. I don't really think that had anything to do with my high temps since I had cleaned up the top of each core thoroughly before I put the GC Extreme on, I think my GC Extreme went bad because I have the only other thing I had laying around, Shin Etsu X23-7921-5 which I was not impressed with before on the CPU and both GPUs now and there's about a 10 degree difference on the CPU which was hitting 92C under load and an 8 degree difference on the master GPU and 6 degree difference on the slave. Still hotter than I'd prefer but it will do for now.

 

Hey ethrem.
Did you pull those stickers that they have on the gpus off. The ones on the heatsinks. I haven't messed with mine yet but it would seam that they would be hindering cooling since they are covering the heatpipes and covering some of the vents on the bottom of laptop.
Just curious.

 

Those stickers are there to help you remove the heat transfer pipes should you want to clean around them or apply new TIM. I do not think you will see any temp drops if you do remove them. While they may be in the way of vents, the vents you really need to worry about are just the intake by the fans.

 

Is this still the case? I cannot see the 120Hz option under the X7

 

http://www.eurocom.com/ec/configure(1,253,0)ec

 

I actually reached out to Eurocom Sales and they pointed me to the X8. But thanks anyway
It seems the X8 is called as a workstation

 

Same machine I'm sure. No idea why the different name. It would be MUCH better if they would also list the clevo models they are based on so we can cross-reference instead of picture-guessing.

 

That's simply adding the power users (CAD/CAM, design) to the potential customers. Supposedly more powerful than a simple gaming rig? Of course, it's just marketing, it's a great gaming laptop!

 

Nah I left those alone. As Hutsady said, I doubt it would have any impact on temps at this point. Although if you're using a cooling pad removing them would expose the plate to more air which could help a little bit. The biggest issue with airflow in the machine is that they chose such a poor design for the bottom cover. I will probably end up picking up a spare from RJTech at some point and dremel it out like I've seen others do. The temp drops reported are pretty incredible.

 

Question: Do I buy a 'tricked out' version of this from XoticPC or Eurocom. The latter offer a 120Hz screen but I am thinking of buying an external monitor anyway

Not sure where the price diff comes from but there is around $700 difference. I am sure - unless I am going mad - the specs are the same except for the 120Hz monitor

 

Can you please link the page for ordering a bottom cover?

 

rjtech.com

 

Sorry I obviously went straight there but under this Clevo type, I couldn't see a bottom cover. Worth emailing them directly?

 

Yes.

Eurocom is by default more expensive. Probably because of Canadian taxes to get their hardware in the country in the first place. Either way, while I do recommend the 120Hz screen, if you are never gonna game heavily on it as your primary monitor, then you could save yourself the cash I guess.

PLEASE make sure that whoever you buy from, you make sure they check all your ports and temps before shipping it.

 

http://rjtech.com/shop/index.php?dispatch=products.view&product_id=30290

Its the P377SM-A

 

I also orderd mine from rjtech about 2 weeks ago.
Just select the p377sm-a model when you order and your good.

 

Just got email from exotic pc about my missing camera lens cover and they said sagar is shipping me out a replacement . So that's good news.

 

How can you make sure they do this though? They come from Sager directly to you so your vendor can't really check these things out for you above what Sager tells them they are doing and that is that they do lengthy QA's etc...if you know how I would like to know this would save me alot of worrying.

 

Resellers can't check, but they can push for it. It's supposed to be done, so it not being done is a direct marketing fault.

 

Any owner who bought 120hz screen version through hidevolution or eurocom? I did some extensive search and found few bad experience threads here and there, so I am torn in going with less of the two evils (not sure who is worst). If anyone knows an alternative to the two, please do share.

Basically I want to know which one is the better post sale customer service such as repairs, upgrade part pricing, etc.

 

All I can say is the Eurocom were very quick and responsive both pre-sale and during the build. I got some nice freebies and I've only had one technical question so far that was answered same day. Hopefully I never find out how good they are with repairs and such! It was the 120hz panel options that was the decider for me (and a UK based repair facility)

I went with China for upgrade parts! Way cheaper than anywhere else .

HTH and good luck, it's a great machine.

 

Thanks for the reply

I am 50/50 as to whether to get the 120Hz option. I could go with XoticPC without the higher refresh rate panel and get it below $5k even with a 24" 1080p 144Hz ASUS external monitor.

What do you mean get them to check the ports and temps? How do you request this? Email direct with your order number? How can you ensure they do it? Also, what if they don't? Sorry for all the questions but I usually build a desktop rig and have the luxury (and burden) of building it myself

You almost have the exact machine that I want. Are you happy with the 120Hz monitor choice?

 

No I've just been seeing as if Sager and a few other companies seem to be cutting corners with QA these days and I've been telling people to make sure that if it comes with something "not working" or "not optimal" (bad paste job, etc) to raise hell.

The 120Hz screen is your choice.

 

I see. Thanks. For close to $5k I am sure they would answer my emails lol

 

If I use the windows driver rollback option for 980m sli will I have to rollback each 980m sepperately or when I use rollback on one will it automatically roll back both. ?
Or is there actually only one driver driving both cards. I know when change vbios you have to flash each card . But I'm not sure how the driver works for sli rigs. When I update driver with
Gforce experience it does both cards at the same time. Maybe Someone Could ENLIGHTEN ME On this.
The reason I ask is the 347.88 is causing slight throttling when I run benchmarks like 3dmark 3dmark11 and heaven. Don't do it in games and didn't do it before I updated to this last driver.

 

I rolled back to 347.52 driver. I know you can't overclock with this driver but I'm not overclocking. I get same results.
In Firestrike my gpu clocks fluctuate between 1075 and 1126. Maybe it always did this before I just never payed attention. Maybe it's the stock vbios behavior.. Anyway my firestrike score 13335. Graphics score is 19042. Physics 9704. Combined score 4964.
I will update to 347.88 and try again.

Edit: pretty much same results. Score 13348. Gpus still throttle between 1075 and 1126.

Edit again: all my bechmarks are with stock vbios .

 

That's boost doing what it's supposed to do, honestly. It's why we hate it.

 

Ah ha . well at least I know it's working like it's supposed to. Lol.

 

I wouldn't use the Driver Rollback option that you find in Device Manager - NVidia explicitly say in their Driver Release Notes not to use that feature to revert to a previously used driver, probably because it can cause some issue with the installation. Instead just run the setup file from your downloaded driver, and choose the Clean Install option if you want to be ultra sure that there are no installation issues (although you're probably fine with the Express Install option too).

 

Even the clean install isn't foolproof, get display driver uninstaller, reboot to safe mode, and clean everything nVidia off the system between drivers.

 

Hello,

As a follow up to a post a few pages back, does using the Windows 8 projection mode to disable the laptop screen and use an external monitor allow you to run the external monitor at a higher refresh rate than the native screen?

So in other words, my Sager had the native 60hz screen. The external monitor arriving Thursday can do 144hz. In the past, my understanding is that if two screens are on both are locked to the lower refresh rate of the two. I am basically asking if the above will remove this restriction and allow me to run the external monitor at a higher than 60hz rate.

I'm going to be testing all the with the new Acer IPS 1440p display which is why I'm hoping to be able to get everything up and running.

Thanks.

 

It will be fine. I have had two previous gaming laptops. I am definitely sure you can switch to external monitor only and set the monitor to it's highest refresh rate. Whether you then get that fps is down to your GPUs and game settings

I would also suggest that you can dual monitor the laptop and external screen and still run the latter at it's highest refresh rate. But if you tried to play a game you may encounter problems or suffer lower actual fps on the game due to the GPUs rendering your desktop.

Happy for an expert to contradict

 

What you said is correct, and also goes both ways: my 120Hz screen is internal and my 2nd monitor is 60Hz (AND not even 1080p) and things work fine.

 

Thank you both for the response. Glad to hear this and will report back once it arrives.

One question - how would gsync factor into that? If it syncs with your GPU, would that matter if they were running at different resolutions and refresh rates?

 

Gsync only works in fullscreen applications and forces vsync on the game, so a second monitor is irrelevant.

 

Right I just meant that means it's an either or sort of thing. Gsync with 1 monitor laptop screen disabled, or gsync disabled and both on.

 

Noted Don't even want to ask what res your external monitor is lol. This seems slightly backwards but I guess times have changed since I owned a 675M

If you want Gsync then I would suggest you'd need to go fully external and the monitor would need gsync of course. I'd recommend the ASUS ROG Swift but that's 2560x and 144Hz. My old system with two desktop 980s struggled with some titles to hit 144 maxed out. As for 4k and gsync... daaaaaaaaaaaamn your 580s are going to get hot

Post your results

 

Hey guys .
I have 4 ssds in my np9377.
1 x 256gb for c:/ msata
1 × 512gb for h:/ msata
2 x 1024gb for d:/ and e:/ 2.5 inch .
Nothing in raid. All drives separate.
All drives are crucial m550.
The two 2.5 inch ssds idle at 43c so not worried about those.
The 256gb msata boot drive idles at 61c constant. And the 512gb msata under keyboard idles at 56c constant .
This is with computer on for long time.
I have an idea .!!!!!
the bottom of keyboard is metal and there is almost perfect space for one thermal pad between keyboard and msata ssd. I was thinking of putting one there and use entire keyboard for keatsink.
The one msata on bottom of laptop Wich is my c boot drive the one that idles at 61c I was thinking of buying a copper heatsink from amazon. The ones that xoticpc puts on as an upgrade option when you buy from them.
Let me know what you guys think .
Worth trying or not .
I know some of you got some kinds of mods going on . Or at least thought of doing something similar.

 

You don't need any of those things, those are normal temps. The drives automatically will slow themselves down once they hit 70C. Those copper heatsinks do squat, get a laptop cooler if you're wanting cooler temps on your boot drive, I wouldn't recommend attaching anything to it.

 

It's 768p. It was an old TV a friend gave me; I haven't been able to get a proper second monitor T-T.

 

Would it help? Maybe. Would it be "worth it?" It would risk your warranty, cost you time and money, and may not work─if that's worth it to you, let us know your findings. Your temps are okay, though. The mSATAs run a little warm, but they don't appear to be in any danger.

 

adding a thermal pad voids your warrnaty? mmmm wow didn't know that

 

Thanks for your responces guys. I didn't know it was normal for msata to run that warm. I will just leave them alone then.

 

I doubt adding thermal pads risks the warranty lol.. However take the resellers word for it.. mSATA and M2 drives run really hot which is one of the reasons why I don't have one!

 

A thermal pad wouldn't but attaching a heatsink to it would. It wouldn't be easy to remove that heatsink and you'd risk damaging the drive. mSATA drives are fragile.

 

Just received my machine earlier today! (4/1) I've felt like a kid on Christmas morning all day. Lol

Just wanted to drop by and ask you guys if there is anything I should grab/do program/utility, and wise before I settle down. ( Not gonna happen til the Friday probably. Have to organize my massive music collection. D= ) I already picked up HWMonitor so I can keep track of my temperatures.

As far as temps go currently..

My CPU (4910mq) is idling around 52-58C, GPUs (980m's) 32-38C with an tab heavy instance of chrome running, and steam downloading games. Wanted to check with you guys to make sure these are normal ranges for light use. Unfortunately, I won't be able run a game/firestrike until tomorrow for temps under load.