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    *** Official Clevo P370EM / Sager NP9370 Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by HTWingNut, Aug 28, 2012.

  1. helmeryan

    helmeryan Newbie

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    I hear the same thing too... I wouldn't worry about it... I hear them spin up and then its like a 1/4 second pause of power and then back to full speed... more of a noise thing... It happens sometime and doesn't happen at other time... I haven't notice any issues with cooling... I typically use the "Fn"+"1" on my Sager to force high Speed on all fans before I play games... that usually eliminates the pulsing fan sound... but under a huge load it sometimes happens.. I wouldn't worry about it t all, its nothing fautly. I have read many have this... just watch the temps, I'm sure you will be fine...

    -Ryan
     
  2. Bad Teddy

    Bad Teddy Notebook Guru

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    All my temps are fine, it's just that the fact it's doing it at all is very... odd, and typically the sort of thing indicative of issues that are usually actually worth paying attention to. If it's a known, harmless defect, that's fine. But if at some point my MOBO is going to stop powering my fans entirely... well, that's a problem.

    Also, you said using Fn+1 doesn't cause it for you? Mine does it regardless. If the fans hit max speed, it's going to stutter.
     
  3. fizikz

    fizikz Notebook Consultant

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    I'm liking the 7970M more and more. The picture I'm seeing is:

    Nvidia GTX 680M:
    - better energy efficiency and battery life (doesn't matter much for DTR)
    - better 3D than ATI
    - slight lead in gaming performance
    - drivers, drivers, drivers!
    - better linux compatibility due to their drivers, albeit not with Optimus

    ATI HD 7970M:
    - great price/performance ratio
    - better general purpose, non-gaming performance
    - still has great gaming performance, even beating the 680M in some cases

    The 7970M's value and general use potential cannot be overlooked. If the driver issues are manageable, in both Windows and linux, I'm inclined to try ATI again.

    Considering that the 7970M has been out for some time now, how far is it in its life cycle? Is there a significant change coming from either Nvidia or AMD in the near future?

    As for that fan stutter issue, I hope a BIOS update would fix that. Is the issue independent of the brand of graphics card?
     
  4. steepgnomeking

    steepgnomeking Notebook Enthusiast

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    The 7970m is a great card. If you dont want to spend the extra $250 for a little extra such as physx, better 3d compatibility (atm dx11.1 will change that). Dont know how drivers are for amd but they are fine for this model and you wont experience any gpu under-utilization. There are changes comming to the amd and nvidia line this year if you want to wait but the first edition of the 7xx series or the 8xxx series will be worse off than the 7970/680m atm. Better cards will come around june or july if you can wait id say wait if you cant you wont lose anything by getting the cards that are out now.
    Also i dont know how well the amd overclocks. The 680m can overclock a hell of a lot. Mine is running at 1041 MHz core and 2400 memory. Thats a 45% core clock increase. Running crysis 3 beta at 35-40 fps Very High with aa-TxAA medium
     
  5. helmeryan

    helmeryan Newbie

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    I have read that this is a common thing on some 9370's... I have listened closely and mine happens all of the time, but I have become used to it... I have read about this in many forums... people who have exchanged the computer to get a differnt one with the same "issue". I would do what you feel is right, but I can tell you that I have had my computer since the end of Oct and have had ZERO problems.... the fan noise can be a little distracting until you get used to it, but my humble opinion is that if everything else is working right, don't change it...
     
  6. helmeryan

    helmeryan Newbie

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    I see almost the same as you, except that since the update, the 7970M is actually faster in nearly ALL games except 3dmark03... otherwise notebook review show the AMD kicks butt... :)
    The other poster is correct, AMD is of course going to release new cards this year, first desktop then mobile, but don't expect the high end mobile card yet.. AMD's current speed road map doesnt have any competitor for the 7970M for the next 6 or more months, AMD is working on the current mid range 8xxx cards but they are based off of the design of the 7970M's GCN but not as fast... I would say the price being what it is, you can't go wrong getting 1 or 2 7970M's.. don't forget they are MxM and may be upgraded in the future.... but I really don't think you have much to worry about.. AMD's card does suppot dx11 and dx11.1 and runs those games really well especially after the 12.11 update...

    Personally, having used both Green and Red in the last 2 1/2 years, both are good... NVIDIA has the advantage in drivers.... AMD is catching up, and I think that the new GCN architecture threw them for loop... but it seems that they are pushing hard to make up for it, so being that you don't have to go through the 4 months that others had to waiting for 12.11, I say its a no brainer to go with AMD this generation.... Honestly I am becoming a Team Red fan... not a fanboy yet, but I can see why they have a smaller but very fierce following... they are the smaller underdog that keep NVIDIA honest and lately when the little company can top the big dog like with the old 9700pro and both versions of the 7970 its fun... though I see the next generation will be interesting, but I think that for Graphics card the cycles are going to slow down a bit, the race has gotten so crazy that I think they are pushing ahead so fast that they are killing MOORES law and while advancing technolgies, they never seem to take time to fully take advantage of the hardware...

    Right now its really a draw in my eyes, except if you do GPGPU/OpenCL then AMD is first
    Right now if you want 3D gaming, there is only one really choice, that is NVIDIA 680M

    You really cannot go wrong... both are really good cards..
     
  7. Moudine

    Moudine Notebook Consultant

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    Whats the highest Ram speed i can use with my 9370 without having any blue screens or any sort of issues with the system ?
    here are the options am looking at .. whats best and most reliable and steady for the system.

    - CORSAIR Vengeance 16GB (4 x 4GB) 204-Pin DDR3 SO-DIMM DDR3 1866 Laptop Memory Model CMSX8GX3M2A1866C10

    - Kingston HyperX 16GB (4 x 4GB) 204-Pin DDR3 SO-DIMM DDR3 2133 Laptop Memory HyperX Plug n Play Model KHX21S12P1K2/8

    -Kingston HyperX 16GB (4 x 4GB) 204-Pin DDR3 SO-DIMM DDR3 1866 HyperX Plug n Play Laptop Memory Model KHX1866C11S3P1K2/8G.

    have any of these been tested and working steadily on ur systems ? reason am asking is that i heard they cause system crashes etc.
     
  8. fizikz

    fizikz Notebook Consultant

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    helmeryan, you've convinced me that the ATI option is more advantageous for my needs.

    Moudine, I believe the specs state 1600Mhz as the highest officially supported frequency. I don't know if others have managed to get faster RAM working reliably.

    Actually, I wonder about the maximum RAM capacity. The specs state 32GB, but is this a hardware limit, or could it unofficially support more, perhaps eventually through a bios update? It would be nice if the system could be loaded up with 64GB a few years later to help with longevity.
     
  9. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    It's possible it could support more. You'd need 16GB sticks each and they just dont exist right now. Once they come out and can be tested then we'll know for sure.
     
  10. CampGareth

    CampGareth Notebook Consultant

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    I think you're limited by the CPU and Intel are rarely wrong on these things. They just don't make a processor that can take more than 32GB.
     
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    Intel will understate the real specifications sometimes, but its down to personal testing to know what actually works.
     
  12. Razorbak86

    Razorbak86 Notebook Geek

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    Perhaps if you stash the red pom-poms and the AMD letterman's jacket in the nearest broom closet, no one will be the wiser. ; -P
     
  13. Red Line

    Red Line Notebook Deity

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    Moudine
    2133Mhz ram stick won't work on any system but M18x, you should probably opt for 1600mhz CL9 ram + ssd. you won't see any difference in speeds compared to 1866mhz modules

    You could also stick with stock Sager 4x4Gb 1600Mhz CL11 ram option and by using Intel XTU Software easily change timings to CL9
     
  14. t6nn_k

    t6nn_k Notebook Consultant

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  15. Meaker@Sager

    Meaker@Sager Company Representative

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    IIRC I remember some success in the 11" clevo as well.
     
  16. jclausius

    jclausius Notebook Virtuoso

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    They do, but not for this model. You'd have to go w/ something like the P570WM where the mobo is the the limit not the processor. A i7-3960X can access 64GiB, but believe the mobo only supports 48GiB.
     
  17. Meaker@Sager

    Meaker@Sager Company Representative

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    Well it can only run 32GB at the moment due to 8GB dimms being the limit, it has 4 memory slots just each with its own channel.
     
  18. jclausius

    jclausius Notebook Virtuoso

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    Arrghh. You're right. Sorry, got ahead of myself. Was thinking the 16GB stix being just around the corner and my triple channel machine.
     
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    They could technically do 8 slots in an x79 machine.
     
  20. stupidpilot

    stupidpilot Newbie

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    Hi, is it possible to set up RAID 1 for two HDDs if one is in the ODD bay (a SSD is in the other HDD bay) ? As I check on the Sager manual it says RAID requires "A hard disk installed in the upper HDD bay - AND - a second (identical) hard disk installed in the lower HDD bay." And would RAID 1 makes the drives' performance better or worse?
    I need to know so I can prepare all the parts before my 9370 arrive, just too excited :)
     
  21. stank0

    stank0 Notebook Consultant

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    I've received my new 9370 last week and since then I was trying to replicate results achieved in this SAGER NP9370 w/ DUAL GTX 680M - FULL REVIEW - YouTube video. (Benchmarks start around 22.20)
    My highest overall score was over 34000 but my CPU score never went over 25000 (theirs is over 55000). This is especially concerning because they run it on i7 3610 while I have i7 3840.
    Now what gives and what can I do?
    Btw, I'm emailing back and forth with techsupp and last time they told me it might be software running in background. :)

    Specs: i7 3840, 16GB (2 sticks), 680SLI, 512GB SSD + 750GB HDD.
     
  22. Tim4

    Tim4 Alchemist

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    CPU score from review was obtained with PPU enabled in 3DMark Vantage, which is cheating in my opinion. In that case GPU was helping CPU to make calculations. If you want to see high CPU scores in Vantage just untick disable PPU option in settings.
    See the attachment.
    PPU.jpg
     
  23. stank0

    stank0 Notebook Consultant

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    You're absolutely right. I just tried. The CPU score jumped to over 61000.
    That's despicable. Especially if the techsup trying to tell you that your low score is caused by a program running in background.
     
  24. Moudine

    Moudine Notebook Consultant

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    just recieved my machine few hours ago( 3740qm-xfire7970m-16gb) , it arrived with latest drivers installed and everything sounds pefect.
    i installed far cry 3 as a start but faced a problem and i wonder if any1 has the solution for it ,
    i have an acceptable frame rate on 1920x1080 DX11 Ultra Preset (HDAO, Enhanced Alpha To Coverage) AA:2x MS
    which is around 50-70fps.but i have LAGS and TERING , i just see tearing at screen and drops in fps by half
    so its just goes up and down.any advice?
     
  25. Moudine

    Moudine Notebook Consultant

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    my 2nd 7970m GPU hitting 102 C even with Fn+1 activated ! just after 15 min of playing far cry 3.
    wow these cards really get hot ! any1 have a solution for this or its time to save
    for green cards.
     
  26. Bad Teddy

    Bad Teddy Notebook Guru

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    Well with the limited amount of info you gave it's hard to say anything... but the typical answer is to re-paste. Especially if you've got the factory silly putty paste.
     
  27. ehancock

    ehancock Notebook Consultant

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    Honestly that's pretty bad that's he's having a problem with it in the first place... I'm supposed to get mine this week, that worries me.
     
  28. Moudine

    Moudine Notebook Consultant

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    my system was pasted with ic diamond both cpu and gpu , games like world of warcraft dnt get temp above 80....but farcry3 n sleeping dogs
    push the vga n gets my 2ng gpu to 100+
     
  29. Bad Teddy

    Bad Teddy Notebook Guru

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    Factory-pasted? If so, it's likely that they didn't do the best job ever with it. If you're capable of pasting it yourself, that's usually the best place to start. If that doesn't work, might want to invest in a cooling pad.

    Regardless, the fact that it's reaching that temp at all is nothing short of amazing to me. I can't get me temp anywhere near that, but I've got the "enemy" GPU of course :)
     
  30. catavatar100

    catavatar100 Notebook Enthusiast

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    Okay, having returned my np9370 to the reseller for a checkup, they have confirmed that it is NOT a hardware or pasting issue. In house testing has also resulting in the 2nd GPU hitting 95+ celcius, even after multiple repastings + a different gpu.

    The problem lies with the 2nd fan not going full bore until the 2nd GPU hits 90+ celcius. They state that it is a bios issue.

    They have told me that they have contacted clevo and are requesting a modded bios that enables the Fn+F1 full fan toggle to see if that will fix the issue.

    Just a question for all you 680m sli guys out there, what kind of idle/full operation temps are you guys looking at?

    I have 2 options here, either I spring for a pair of 680m's which will cost me an arm and a leg, or I try to RMA and spend the money + abit more on a M18x with a pair of 7970's but which I know has better cooling than the NP9370.

    Frankly, seeing the 50 bazillion 7970's issue threads all over the internet is really bugging me. I rarely see 680m sli users complain about anything :/
     
  31. Moudine

    Moudine Notebook Consultant

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    i think thats a common problem for all the 7970m xfire users ... it just doesnt appear on all
    titles of what i have seen , just on most demanding games that my 2nd gpu jumps above the 100c
    while my 1st gpu and cpu always remains below the 80C regardless of the game played.
    in my mahcine the FN+1 does throttle my fans to max speed but even with that i see no difference
    in temps.
    for 7970m xfire the MX18 is the way to go in my opinion.or if we can find a way to reduce the
    USAGE of the 2nd GPU to around 70-80% then it could work,i have no idea if that can be done
    tho.
    just need to ask this . is there any XFIRE users here that have had lower that 90-100C while
    playing games like farcry3 and sleeping dogs ?
     
  32. jpinks

    jpinks Notebook Geek

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    Well I can officially post here now that my 9370 has arrived at home, and UHHHHHGGGGGG!!!!! Since I have Crossfire 7970's!! I will test mine out but I have to download Farcry 3 or Sleeping Dogs to my laptop. Will run some benchmarks will try running Furmark or Kombustor to see how my GPU's react. Also expect some questions from me tonite :D
     
  33. Moudine

    Moudine Notebook Consultant

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    congratz on ur new system mate,
    please do that and share with us ur results.
    cheers
     
  34. jpinks

    jpinks Notebook Geek

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    Will hit it hard with combustor or furmark and post as soon as I can with results Keeping my fingers crossed!!!
     
  35. ehancock

    ehancock Notebook Consultant

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    How many of you ordered with rushed build time from Xotic and actually had it delivered on time? My order was processed last Monday with rush build and my order still hasn't been shipped... When I asked about it yesterday I was told "It should be today or tomorrow but if I don't hear anything by Wednesday let them know". Yesterday was already past the expected ship time why should I wait until Wednesday if I'm paying for it to be done by last Friday? I emailed my sales rep again to see what's going on. Since they weren't shipped by yesterday I won't have them by Friday. Ill have to wait until next week now because of 4 business day shipping from Cali to me. Bummer...

    Upon further research it looks like this happens pretty often with. I understand that It may be Sagers fault but xotic offers the service and it is pretty frustrating pissing away $50 on nothing.
     
  36. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Hey there, we do apologize about the rush time. I just spoke to your sales rep and he's actually waiting for an update from our Sager rep what is going on and as soon as he hears back from them you should be contacted shortly after with what's going on. Our rush times are estimates but we still try to stick in them when at all possible, it's pretty rare that Sager goes over their estimates at all. We'll be in touch shortly though.
     
  37. ehancock

    ehancock Notebook Consultant

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    Thanks for the concern. Not trying to cause problems and I honestly didn't expect a response from anyone on here. Just trying to see what others experience was. For the record I have been happy with the service so far.
     
  38. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Glad to hear it! Perfectly fine to use these forums to see if people had a similar experience, just didn't want to leave you hanging making it seem like we were pushing it to the side. Josh will give you a call here in a bit!
     
  39. ehancock

    ehancock Notebook Consultant

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    Just got a call from Josh. Sager said one of the laptops didn't pass their tests and had to swap it out which lead to increased turnaround time. Fair enough, that sucks but is believable. Still a bummer I won't have it for the weekend but worse things have happened. Thanks for the quick reply from both of you.
     
  40. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    You're very welcome, glad he was able to get you that update. Always feel free to get a hold of us with any concerns you may have.
     
  41. stupidpilot

    stupidpilot Newbie

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    Hi. Is it possible to set up RAID 1 for the two HDDs if one is in the ODD bay (a SSD is in the other HDD bay) ? As I check on the Sager manual it says RAID requires "A hard disk installed in the upper HDD bay - AND - a second (identical) hard disk installed in the lower HDD bay."
    Im buying HDD for the coming 9370 so I need to know whether I should buy one or two drive :D
    Thank you!
     
  42. jpinks

    jpinks Notebook Geek

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    Ok 15 min run last nite with Kombustor starting GPU temps 46c and 49c. In 7 min gpu0 hit 82 then fans came up and pulled it down to mid 70's but by end of run was back to 81. Gpu1 was not so good. Gpu1 hit 95 when fans hit high speed it did not go lower, not empirical but I didnt seem to notice as good airflow out that side of the fans. By the end of the test gpu0 was back to 82 and gpu1 was up to 97. One odd thing that I noticed was gpu0 did get up to 99% usage right away gpu1 took longer but stayed there as gpu0 dropped to 96% usage about midway thru the run and stayed there til time ran out. So I finished downloading updates and programs setup steam to download Farcry 3 to test and went to bed. I checked this morning and found BSOD!!! So I restarted the Farcry 3 download and will have to see if it made it thru that. If it does I will run some Farcry 3 and see what the logs show.
     
  43. Moudine

    Moudine Notebook Consultant

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    ill be waiting ur far cry 3 results :D .... mine hits 100C on GPU1 with the 7970M ,
    upon contacting my sales rep at powernotebooks he replied with :

    "Sager and Clevo assures us that those temperatures are normal, in that
    system, with that configuration.
    I will test further here and let you know if we can duplicate this"

    i will check with him in few days to check for any updates.
     
  44. jpinks

    jpinks Notebook Geek

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    Ok according to Who Crashed thanks again MrDJ!!! It was my Intell 6300 network card that caused the BSOD. Updated the driver hope that has fixed it.
     
  45. jpinks

    jpinks Notebook Geek

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    Well trying the 13.2beta 4 driver and Farcry 3 crashes. I could run around but I tried a race 3 times and it crashed each time. See there is a 13.2 beta 5 today going to try it. If that doesnt fix it I will jump back to 13.1
     
  46. Moudine

    Moudine Notebook Consultant

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    it could be the GPU1 heating causing the crash ? did u check the temps ?
    anyways let us know wat temp ur getting when playing far cry 3 .
     
  47. rmmrolf

    rmmrolf Notebook Consultant

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    My max temp when playing FC3 is 70c. Idle temp 32c. Room temperature around 70-75f. I have a notebook cooler it really helps a lot. I only have 1 gpu by the way.

    I have a SAMSUNG S23A700D 120hz monitor. I connected a high speed hdmi cable to it but when I check the display settings, the max is only 60hz. Any ideas on how to get past 60hz? I don't care about the 3D. I just want the 120hz goodness. lol.

    One more question. Should I remove the battery when using it to save the battery from deteriorating? Or just leave it even though it's already at 100%?

    Thanks!
     
  48. Tim4

    Tim4 Alchemist

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    To use 120Hz y over HDMi you have to enable only your Samsung monitor using Fn+F7. I that won't help use this utility. Run it, select your Samsung monitor and create custom resolution. As for that battery, keep it inside. It will be your power source in case of accidental power outage. Saving crucial data sometimes is more important than battery with no wear. :)
     
  49. Jagomagi

    Jagomagi Newbie

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    Oh baby, UPS says it just got delivered. Can't wait to get my hands on it
    [​IMG]
     
  50. Bad Teddy

    Bad Teddy Notebook Guru

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    You're gonna love it. ... Well maybe not Windows 8, but definitely the rest of it ;)
     
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