Check the reseller driver page, is there a newer version?
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Meaker@Sager Company Representative
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And i found a solution for fan controls over this forum. İts called RLECViewer. Set both gpu and cpu 95 or 90 when its about 80 degrees and 100 for over 85 degrees and good to go. Now i can use its full potencial without carrying.
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Meaker@Sager Company Representative
Well I hope you get many happy hours of computing
mcalago likes this. -
ok i ve found a bios update from xmg apex 15 and i am wondering how to do the bios update as i am not aware of clevo bios update procedures
can anyone point me to the right direction? -
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ok this is a quick tutorial i found if anyone wants to flash bios via windows ,take note though i am not responsible for any mistakes occurring as windows bios flash is more risky than flash via hell of efi .
Windows method
Please extract the Zip file to a location you have full access to, and then browse to the EC Folder and then ECWinFlash folder.
You will need to run the ECFLASH.bat with full admin permissions.
Once complete, you will need to Shut Down the machine, and remove the AC adapter for 10 seconds. Once done, plug it back in and you should be able to turn on and head into the BIOS to check that your EC Version is now updated to 1.05.10
Now the EC is updated we can fully update the BIOS.
For this we will need to head into the SYS Folder of the download. We will need to disable the ME to receive the update, so you need to run the WMRESET.exe. This will reboot the machine.
After this DO NOT REBOOT until the BIOS update is complete, otherwise the ME will reset and you will need to run the reset of the ME again.
Head back into the SYS folder and you will need to run FlashMeWinX64.bat (For Windows 64bit) with full admin permissions.
Once done, you will need to reboot your system. At this point it should be all done, it’s best practice to reset your BIOS to optimised defaults, and then reconfigure it as needed, and that’s why I advised taking note of all of your current settings at the beginning
EFI
You will need to have the download above extracted and in a location your can reach within the EFI Shell.
Please make sure your Laptop is connected to AC as well as that the Battery is fully charged.
First head into the EC Folder and run the ecflash.nsh Script.
Once complete, you will need to Shut Down the machine, and remove the AC adapter for 10 seconds. Once done, plug it back in and you should be able to turn on and head into the BIOS to check that your EC Version is now updated to 1.05.10
Now the EC is updated we can fully update the BIOS.
Head back into the EFI Shell and this time we’re going to need to head into the SYS Folder.
Within SYS we will need to disable the ME function by running MESET.EFI. This will reboot the machine.
After this DO NOT REBOOT until the BIOS update is complete, otherwise the ME will reset and you will need to run the reset of the ME again.
Head back into the EFI, and then back into the SYS Folder, and within here you now need to run the following: FLASHME.NSH
Once done, you will need to reboot your system. At this point it should be all done, it’s best practice to reset your BIOS to optimised defaults, and then reconfigure it as needed, and that’s why I advised taking note of all of your current settings at the beginning -
Meaker@Sager Company Representative
Your reseller would normally be the person to go to for files and advice, to make sure you get the right file.
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Prostar Computer Company Representative
For those flashing older models not using the .NSH files, remember to disable UEFI first. Removing the charger shouldn't be necessary, but in some cases an NVRAM reset is needed, e.g. no display following a reboot.
─and yes, contact your seller first. -
Hi guys, which 120Hz is a good upgrade for this model? My laptop is having a not so good colour screen so I think i need to upgrade it
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Meaker@Sager Company Representative
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Yes, it is easy to replace the Panel, i have replaced mine with the Samsung LTN156HL01-C06 which is a very nice Color and antireflective coated IPS screen with 1080p60.
It depends if you Play a lot of games, i think 120hz is not Overkill. i have overclocked my Samsung Panel to 90Hz and i Profit A LOT in my Action paced shooters like PUBG, Payday 2 and rainbow six siege. especially in rainbow six, i cant imagine playing with 60hz anymore. this game is so competitive, you really Need this high refresh rate to Keep up.
And even Scrolling in the browser is A LOT smoother now.ryannguyen69 likes this. -
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Meaker@Sager Company Representative
Then there is not much point in the higher refresh rate from what you said, clocking one a bit for a smoother ui might be nice.
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Hello, i use the W650KK1 with the 1050TI.
I want to upgrade my notebook and i think i am fine with a 1060 6GB and the i5 8400, so i was searching for a new Laptop and found this.
How are the fans and the controll about them?
In my Laptop i put the fan speed down and it works "okay" for a "gaming notebook", it gets warm but the noise is not very loud. Does the Control Center works acceptable on this notebook?
When i buy it without a network card are the antenna cables are still there? I want to use my Killer™ Wireless-AC from my notebook and save the 15EUR.
Thank youLast edited: Oct 5, 2018 -
Meaker@Sager Company Representative
Yes, the notebook will still come with all the cables if you don't order it with a WIFI card.
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I have a question. Where do I find my laptop serial number for warantee purpose. White sticker on the bottom is erased, and the reseller is not very helpful either :/
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Prostar Computer Company Representative
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Serial number should also be on the receipt and/or online ordering info.
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Meaker@Sager Company Representative
Possibly on your paperwork in the box too. Why are they being odd about it?
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There should also be a SN sticker on the box
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well a quick question ,i will send my laptop 2 months old for rma to clevo for warranty as gpu is constantly stuck in idle mode . will i need to send it barebone as i received it or a complete build?
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Prostar Computer Company Representative
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Prostar Computer Company Representative
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Meaker@Sager Company Representative
The system will always be wanted in the as shipped condition.
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And yes, the antenna cables are Ready for you to be plugged into your WiFi Card. I also got a Intel 9260 seperatly, because i was not happy with the choice of WiFi Cards from my Reseller. -
clevos driver website needs to fix the download issue. it is too slow
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Orly ;p There's lots of mirrors around for exactly that reason.
Easiest one click way is Obsidian's Updater tool (paid). The N950TP wasn't in it last I looked (when I set one up a couple months ago) and had to use N950EP/HP6 profile or something IDR exactly what but it worked OK.
Many resellers have everything mirrored also. Search for the usual drivers, support, etcjclausius likes this. -
this is random comment.
where exactly are the mirrors because I dont see any.
for example
Update Touchpad driver v19.5.32.61 -
jclausius likes this.
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I am not replying to a reseller forum. This is a forum to help people and discuss about for example clevo.
If you think it is unfair for reseller, then how are you helping me or anyone else?
If there are some free alternatives you can name them, even though I think there are not. Maybe just Obsidian's Updater tool which is paid. -
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I do not understand why the "reseller" which was just a normal computer-technology shop should provide me new updates for drivers except from the default drivers when I bought the computer.
Unless they are specifically selling clevo parts and are in particular just selling these.
Imagine they need to provide drivers and their updates for all those companies. Would be a mess and nobody is willing to do this work if the company (clevo) itself does not care to provide their drivers and updates on a fast enough server.
Am I wrong or I do not understand your comments -
It's not that you don't understand the comments, you just need to understand the Clevo eco-system. Clevo is a manufacturer of a laptop, let's use the word widget. They make widgets, and sell/provide them to other companies. Those companies sell the widget, and need to provide the customer service and other services (ie drivers) that make the widget work. The widget manufacturer isn't in business to provide end-user services, and don't worry about the end-user experience. They are in the business in providing widgets to their resellers.
[aside]. I strongly hesitate to use this as the info is a bit dated, and some of the information is really stale, but here's a bit more info regarding the history of Clevo - http://forum.notebookreview.com/thr...and-reseller-info-read-before-posting.592609/ [/aside]
As an example, if I purchase an automobile (Ford, Kia, Toyota, BMW, etc.) , it doesn't work to go to that manufacturer and ask them to provide the oil change, tires, broken components, recalls, etc. That is handled by their dealerships ( which is a type of reseller ).
If you need the components, the reseller companies are provided drivers and updates by Clevo. AFAIK, that is the agreement. If your reseller is not honoring that agreement, then besides other resellers, another option is to check the manufacturer. I usually get the generic drivers from Realtek, intel, Synaptics and use them instead.
Note, I'm not trying to defend them here, but rather provide you with an explanation on how they work in order to save you some stress and frustration, which hopefully provides you with some peace of mind.Last edited: Oct 12, 2018 -
Also the way it is written on their website, it is difficult to know which manufacturer it is
for example
Update Touchpad driver v19.5.32.61
how do I know where to search this driver? who is the manufacturer?
Do I need to spend 30 minutes of searching to find out who made this and where else can I find it?Last edited: Oct 12, 2018 -
In your device manager for Mice and pointing devices, what is listed? If it is a TouchPad, then I *believe* that is a "Synaptics" manufactured device. I didn't search around on their site, but it does look like they provide generic drivers - https://www.synaptics.com/resources#drivers (although they recommend getting the driver from the reseller if their driver has special features )
In this thread (starting at page 1), there are a bunch of reviews and resellers mentioned, so perhaps they may have an updated driver as well.
Have you tried searching for "Touchpad 19.5.32.61" to see if someone has perhaps uploaded that driver to some of the 3rd party driver sites?
Finally, there may be other forum members who can help you with your search.
Papusan likes this. -
If the question is "If Clevo is going to make the drivers available to the public then why not do it with a fast server and easilly accessible?" then actually it's a perfectly valid queastion in my opinion. The fact that the resellers and system integrators should always be the first point of contact for any type of warranty and support, including drivers is very important to note - however I can see why this doesn't detract from the download accessibility on Clevo's website.
They don't link to the manufacturer because some drivers are their own, some are from different manufacturers who don't make their drivers available publically to consumers, some might be different versions of ones which are available form the manufacturer and so on and so on.
@jclausius makes valid point. Your car dealer fixes your car, although this might be owned by the manufacturer in some cases they are usually independant/franchises. Legally, the company which you purchase the product from is liable for support and warranty 100% of the time, it really should be the same for drivers as well. If the company you bought the laptop from has bad service then it can't be blamed on Clevo (I appreciate you're not saying this exactly), lots of companies who sell Clevo chassis don't purchase directly, they purchase through Clevo resellers who also distribute, or who offer direct shipping/white label services.
On top of this, it's worth noting that many customer actually don't know anything about Clevo or that they exist. You won't find them on this forum of course, but a good percentage buy the reseller's laptop brand and not a Clevo laptop per say. Also, our Clevo chassis that we sell don't even have a Clevo sticker on the bottom because we have our own import and rating labels - so again the reseller should be responsible for support/drivers etc.
The only time anyone should need to go somewhere for driver support apart from to the company they purchased from, is when that company has shut down. Then it can be a little tricky and that's something that should be addressed, to a point it is because of the dirvers on the Clevo website - but as we've seen that implimentation is not ideal. -
anyway. Of course I could search every piece of driver. That would take all day.
I am just referring for a normal user who does not care spending all his time.
Btw I did not buy mine from a reseller unless gamingguru is buying from xmg or something -
We do supply many companies with Clevo chassis, maybe they aren't big enough to buy direct, preferthat business model for their company or just need additional stock at short notice - but I can't say which ones we supply for obvious business reasons. If you buy an XMG laptop on Amazon, Cyberport, Notebooksbillinger for example then they are reselling XMG laptops - that's different, because the product is XMG branded and we provide support andwarranty in different ways depending on the agreement - Amazon works differently than other companies that sell our laptops for example. -
what does it mean provide driver and driver updates?
I do not see any link whatsovever to say something about drivers on their website.
This means I have to contact them to send(?) me some kind of link to download all the newest drivers (which could be some gigabytes) ?
And say I message them on a given time 2am at night, they would reply to me at the earliest on the next day.
That would take more time than to find the drivers myself online and even download them from clevo slow website. -
Usually this means a support or downloads page to get the drivers for your model. I don't speak/read german, so I don't know what to look for on Gaming Guru's site, but hopefully there is a site which lists the drivers to download. If you can't find a driver support page, try asking them. Perhaps they can send you their own link. Then it's a matter of just checking the link every so often rather than the Clevo site
Now, the drivers go stale in my case, but this is the starting point for my current system - https://www.asrock.com/MB/Intel/X299E-ITXac/index.us.asp#Download
If you had a Sager system, you would start here - https://www.sagernotebook.com/drivers.php
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With that being said, as I stated, most manufactuer or reseller's drivers are only updated very rarely once a machine is released. That goes for Clevo, Alienware, Dell, Asus, ASRock, Gigabyte, etc. Things just go stale after a while.
Because of this, after owning 5 different Clevo based systems, I've switched to discovering the components on my systems and their installed drivers. Next I keep them in a spreadsheet with name, version and URL. Then it is merely a matter of checking those links for later driver releases. It doesn't take a large amount of time to do this. Just go down the list of drivers on the Clevo CD that should've shipped with your system, make a list from the Clevo site (a one time thing) or look at the items listed in Device Manager. After you have the list, it is a matter of searching the device manufacturer's web site to see if they have a public drivers download page, and then checking that every so often.
For example (starting point for some main components):
http://www.realtek.com.tw/downloads/
https://www.geforce.com/drivers
https://downloadcenter.intel.com/
https://www.killernetworking.com/killersupport/category/other-downloads
Since this can be a pain, and time is money, Obsidian-PC made a utility (Obsidian-PC Driver Updater) - http://forum.notebookreview.com/threads/clevo-drivers-update-utility-by-obsidian-pc.801464/
It is a paid tool used to speed this process up. Perhaps that tool supports your model, and you want to purchase the tool to help in the process.
or perhaps you may consider using a 3rd party site:
https://drivers.softpedia.com/get/K...Driver-19-3-32-11-for-Windows-10-64-bit.shtml
Last edited: Oct 12, 2018 -
Meaker@Sager Company Representative
Manufacturer drivers should be considered a base set, most people only need to update the GPU drivers unless they encounter and issue normally however.
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well I wanted to update the control center and hotkey and touchpad, since when I am closing the lid the mouse pointer is going crazy.
I had posted a while ago about this but still was doing the same.
I need to check now if it is fixed -
Meaker@Sager Company Representative
Have you tried turning down the mouse sensitivity, it could be picking up interference.
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Is it normal that my CPU is going up to 10,8Watt Uncore Power draw (checked with coretemp) when the dGPU is activated?
It often happens on the Desktop and sometimes the GPU-Fan kicks in. But the nvidia tray Icon is not showing any active applications.
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