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    *** Official Clevo N85xHKx/HJx Owners Thread ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by DanXbix, May 12, 2017.

  1. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Holly crap, that´s some really bad attitude!
    Whatever you do, do not take risks flashing it in Windows. Do it either in DOS or EFI terminal.
     
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  2. Monratis

    Monratis Notebook Enthusiast

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    I agree its a really bad attitude,but can't do anything about that i just won't order from their shop anything more
    I was thinking about flashing it using a pendrive with bootable dos but still,i need some kind of guide that i can depend on to not screw this up i think it shouldn't be hard but still im kinda confused about how to do it so im still stuck
    Today i've called them and they told me that the person that has knowledge on how to do it don't want to write me a guide or just tell the correct order via phone and they insist that i have to pay them 25$ send my n850hk pay for shipping ofc and wait a few weeks well... that dosen't sound right..
     
  3. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Ok download this:
    https://www.obsidian-pc.com/N850HKLATEST.zip


    Inside you will find two folders:
    -EFI
    -BIOSTOFLASH

    Copy both folder to C: (Yeah copy them to the root of your system hdd, its ok)

    Reboot and as soon as the laptop turns off start pressing F7, press it fast and keep hitting it until a blue box shows up asking you to select the boot device.

    You will notice that it will show your Windows Boot Loader and a new EFI OS option.
    Select the EFI OS entry. It will boot to a EFI terminal.

    Now you need to browser to the BIOSTOFLASH folder.

    Usually that would be in the File System 2 (FS2):
    But you can try it like this, type the following commands:

    FS1:
    DIR

    Is the folder BIOSTOFLASH listed? If not continue:

    FS2:
    DIR

    If you can now see the BIOSTOFLASH listed then enter it and flash away:

    cd BIOSTOFLASH
    FLASH.nsh

    After you are done reboot and once you are in Windows just delete those two folders from C: if indeed you used the C:

    PS. I edited the Flash Script to flash everything in one go!
     
    Last edited: Nov 21, 2018
  4. Monratis

    Monratis Notebook Enthusiast

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    Thanks mate!! ,I did everything from your guide but it looks stuck after Flash.nsh nothing happens i've waited a 5-10m im pretty sure it hasn't flashed anything o_O
     
  5. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    When you typed Flash.nsh and pressed enter what happened?
    No message in the screen?
    I just double checked and all looks good
     
  6. Monratis

    Monratis Notebook Enthusiast

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    I did cd to the biostoflash typed Flash.nsh press enter and nothing happens here is ss
    https://ibb.co/c1VtEq
    I did reset it by holding power button for a few seconds bios didin't flash ;(
     
    Last edited: Nov 21, 2018
  7. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    After all this time I'll assume that for some reason it did not work.
    I'll do it for you, boot up to Windows and PM me when you ready.

    Sent from my MI Note 2 using Tapatalk
     
  8. Monratis

    Monratis Notebook Enthusiast

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    i did pm you mate i am ready
     
  9. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    BIOS Updated
    EC Updated
    ME Patched
    Drivers Updated using Updater ;)
    HKFltr BSOD removed using Control Station

    You´re all set! Next time you come to Portugal pay me a beer! :p
     
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  10. Monratis

    Monratis Notebook Enthusiast

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    Will do! if you come to Poland in the future i will be glad to drink with you even more ;) Thanks mate for everything and its a shame that i can't purchase yours laptops in poland would do anytime :D
     
  11. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    There are plenty of OBSIDIAN-PC Laptops in Poland, we are in Europe :p so we ship there all the time.
    Poland, Romania, Italy, Sweden, France, Spain, UK.... those are the countries where we ship more units.
     
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  12. Monratis

    Monratis Notebook Enthusiast

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    If i knew it sooner :_: life would be much simpler :D
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

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    This is totally on your re-seller for being unreasonable. Cheers for stepping in there @John@OBSIDIAN-PC
     
  14. Question2

    Question2 Notebook Consultant

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    For some reason pretty much all the reviews i can find are for the N850HK version which seems to be a 2017 model, while the 850EK seems to be a 2018 model.

    The 2017 review that I found mentioned that the exhaust ports are located on the sides of the laptop so you will have hot air blowing on your hands...i'm not sure if thats a problem with the 850EK still.

    Also wondering where the ports are located on the 850EK, and whether the fans have the same issue as my P15SM where the fans will go into turbo mode after the CPU hits 80 degrees and will not go back to normal even after the temperature drops to 50 degrees.

    With the current black friday sales, im looking at about $1.4k AUD for :

    i7-8750H
    16gb RAM
    GTX 1050ti
    480gb SSD + 1tb 7200rpm HDD

    Which is unfortunately much higher than I wanted to spend (dell had similar specs for about $1k before black friday). My local reselle does not seem to have an option to downgrade the CPU, which is I wanted to do (wanted a GTX 1050ti but not a top of the line CPU).

    Edit : Actually I think I will get a P650HP because its roughly the same price with a GTX 1060. Anyone know anything about it?
     
    Last edited: Nov 23, 2018
  15. Meaker@Sager

    Meaker@Sager Company Representative

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    Vent positions have not changed, one rear and one on the right hand side. Listings and manuals will give full technical details.
     
  16. rugue

    rugue Newbie

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    Hello all, I am new around here! I have a N850HK1 and was considering applying liquid metal thermal paste in my CPU to lower temperatures. Has anyone tried this before, and what results have you seen?
     
  17. Meaker@Sager

    Meaker@Sager Company Representative

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    You're best way to judge really is taking of the heatsink and checking the pattern of thermal paste, if it's even and thin then it's ready to just apply it. Obviously then you have to consider perhaps setting up a barrier unless you are confident in your ability to apply JUST the right amount (usually a lot less than you think).
     
  18. mehmet

    mehmet Newbie

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    I just want to setup a bios.
    If I don't install ec firmware.
    What are the codes I need to enter on the bios screen.
    Model:n857hk1
     
    Last edited: Feb 6, 2019
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    What's your full spec? Normally it's good to go out the box.
     
  20. rirawin

    rirawin Notebook Consultant

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    Any one know where I can get a replacement power supply for the N850HJ in europe?
     
  21. Meaker@Sager

    Meaker@Sager Company Representative

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    Resellers should be able to sort you out or look for a 5.5*2.5 barrel type 19v PSU.
     
  22. Platanos

    Platanos Newbie

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    Hi guys!

    I have a N850HK1 laptop and would like to upgrade the screen to a 120/144Hz panel.

    I found a store that told me it's possible but the screen and cable necessary were out of stock.

    Can anyone recommend a store in europe that does this upgrade?

    Thanks in advance!
     
  23. R3dW01f

    R3dW01f Newbie

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    I upgraded mine to a 4k display. I ordered the cable from aliexpress. It took a while to get to me but was totally worth the wait.
     
  24. Platanos

    Platanos Newbie

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    Problem is I don't have the technical knowledge to change a screen on a laptop even if I knew what to order.

    But if there is a screen on aliexpress and cable maybe I can get a store to do that for me.

    Anyone know what i can look for?

    Thank you again!
     
  25. Meaker@Sager

    Meaker@Sager Company Representative

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    You are likely better off buying the cable and screen yourself and taking it to a place.
     
  26. Platanos

    Platanos Newbie

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    Is the any part numbers I should look for?

    Searched on eBay and ali express and didn't find anything
     
  27. FLucas

    FLucas Newbie

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    I am trying to recover my bios after a failed BIOS update; this is a Clevo N850HK1. My idea is to use a Raspberry Pi 3 with Flashrom and a physical connection to the BIOS Chip. In order to write in the BIOS Chip, I need a <file>, namely the BIOS bin.

    The BIOS File I'm using can be found in the following link:
    https://www.eluktronics.com/n850hk1-n857hk1-n870hk1-bios-update/

    As you can see, the folder BIOS_ME includes a ME_D0.BIN file. I tried using that file and got error "Image size doesn't match the flash Chip's size" I decided to pad the file to meet the desired size. Used Flashrom to writing the file, everything was going right. Then I tried turning on the computer on, and nothing happened.

    In the other hand, the file located in folder /ALL N850HJ8M.22 have the exact 8.388mb size needed to match the flash Chip's size. How can I write that file to the BIOS chip? Can I just write that file (with .22 extension) to the chip directly?

    I've explored every single file in that document and can't find any clue on how that file goes into the flash chip.

    Any help will be very appreciated
     
  28. Meaker@Sager

    Meaker@Sager Company Representative

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    That's an update rather than a full rom I believe.
     
  29. FLucas

    FLucas Newbie

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    thanks for your prompt response.
    If so, do you know where can I get the full rom then?
     
  30. Meaker@Sager

    Meaker@Sager Company Representative

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    Speak to your reseller, see if they can get a file from clevo. Otherwise a dump from another user would work.
     
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  31. FLucas

    FLucas Newbie

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    Unfortunately, Eluktronics, my reseller is pushing me to replace the whole motherboard, for a fee of around $600 dollars.
    In this case, would be very appreciated if someone could share me that dump file.
     
  32. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    You need the full BIOS (BIOS + ME) which should be 8.192KB correct?
    That´s the file i use to recover a BIOS with my chip burner.
    That N850HJ8M.22 should be exactly what you need btw...
    PM me if you need additional help.
     
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  33. FLucas

    FLucas Newbie

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    Thanks,
    I wrote the bios with that file and successfully recovered my laptop.
    Thank all for your help!
     
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  34. L00K3R4

    L00K3R4 Notebook Guru

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    Currently looking at a N850HK1 - Obsidian.

    CPU: i7 7700HQ
    GPU: GTX1050-Ti 4GB
    RAM: Crucial Ballistic Sport LT 8GB (1x8GB) - BLS8G4S26BFSD
    SSD: 860EVO M.2 500GB

    Problem: The laptop freezes randomly.
    This can happen during gaming, Netflix but also while using office. Interesting enough the freeze does not happen at a specific moment nor does it depends on workload. I've tested 3D Mark (97% pass / score) while the temps (according to Obsidian Fan Control) and HWinfo64 stayed normal, laptop is up2date (according to Obsidian-Updater).Event Viewer does not show anything interesting except for Critial Error Kernel 41 Power Loss, which is obvious since this is caused by pressing the power button to force a restart. No BSOD or any beeps are shown as either... Is the laptop just stubborn or is there something I've missed?
     
  35. GoupilFroid

    GoupilFroid Notebook Enthusiast

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    Is it completely freezing ?

    Mine does a graphic freeze (I can't still hear sounds playing perfectly fine) once or twice a week which requires a forced restart, but I haven't been bothered enough to look for a fix yet.
     
  36. L00K3R4

    L00K3R4 Notebook Guru

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    Yes. No sound, no mouse movement, display shows still life.
     
  37. rugue

    rugue Newbie

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    Mine does the same, In my case its more consistent when I choose a more power hungry profile. I have the same GPU/CPU configuration as you do. Its very annoying because this usually happens when I am working.

    I thougt it had to do with thermals and reapplyed thermal paste, but it didn't help.

    Let me know if you find something on this please. :)
     
  38. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you looked at the DPC latency?
     
  39. L00K3R4

    L00K3R4 Notebook Guru

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    It seems the problem of the laptop consists out of 2 parts:
    1: RAM problem. The 8GB RAM (1x 8GB) created lots of freezes. What we have done is: moved my 16GB (from the P650HS-G) to the N850HK1 and the result is with 16GB there are barely any freezes. In return we installed the the 8GB (of the N850HK1) in my P650HS-G, which resulted in no pass in 3D Mark benchmarks (scores are between 78% and 88% with Fire Strike Stress Test) but no freezes or beeps. 8GB for a N850HK1 should be enough right?
    2: Unknown beep. Recently a beep appeared, any idea what kind of error this is? Video: https://drive.google.com/open?id=11SNlvXJcexVqgnYiAKzJUcpRfafsTLTF

    Haven't thought of that, will do so asap. Currently the N850HK1 is back to its owner, lets see what other interesting errors appear.
     
  40. Meaker@Sager

    Meaker@Sager Company Representative

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    Any on screen messages with the beeps? Usually it's the ECU unhappy with something.
     
  41. L00K3R4

    L00K3R4 Notebook Guru

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    No onscreen messages, just the beep as in the video.
     
  42. Meaker@Sager

    Meaker@Sager Company Representative

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    Check temperatures and the seating of all fans and heatsinks not just on the chips but on the VRMs too.
     
  43. L00K3R4

    L00K3R4 Notebook Guru

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    Temps are fine, nothing suspicious. DPC Latency Checker V1.4.0 does show from time to time a red red bar with the comment "Some drivers on this machine [N850HK1] behave bad and wil probably cause drop-outs in real-time audio and/or video streams." could it really be a driver problem?
     
  44. Meaker@Sager

    Meaker@Sager Company Representative

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    They can cause hitches.
     
  45. L00K3R4

    L00K3R4 Notebook Guru

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    Just a quick update, in my case it was bad fans which caused the beep. On the software side there was a minor issue which was caused by the overprotective Kaspersky, but that didn't caused the beep.
     
  46. clams111

    clams111 Newbie

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    Did you end up replacing the fans? If so, did you do it yourself, and if you did, where did you get replacement fans?
     
  47. L00K3R4

    L00K3R4 Notebook Guru

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    It was repaired by Obsidian-PC since it still had some warranty left.
     
  48. Meaker@Sager

    Meaker@Sager Company Representative

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    Kaspersky and kasaya were having fun at the end of the week too deleting ini files....
     
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