***The Official MSI GT 70 w/GTX-680M Owner?s Lounge***

The HD has failed. I already tried to re-seat it as well as hook it up to several bays using eSATA, USB 2.0 and USB 3.0 and nothing. The drive appears to be loosing it's sector map which is a weird behavior that I haven't seen before. Thanks for the suggestions on getting things running again!

 

Just over a month old and my hinge did the EXACT same thing, heard the crunch and that was it, lid now damaged ugh very disappointed since this was not a cheap laptop!, and as for physical abuse ..no, I closed it like a person should with care and still it broke. MSI better get it fixed fast cause I am not to happy at the moment about this.

 

This is unusual, but not to worry..... Ken will get you straightened-out in no time.

In all my experience and reading of the GT780/GT783/GT70 series notebooks, this is only the third case of this I've seen..... but it's certainly cause to take notice. It would probably have a better impact if you guys posted images, such as dune10191 has done . Good luck with your RMA, and please keep us posted on this.

 

This issue is extremely unusual and rare for these notebooks, so I am sure there must be more to your decision.

 

Here is the pictures of my laptop hinge that happened only by going to close the lid, the hinge locked or something and the plastic tabs broke instantly and left me with this headache. I paid $ 2200 for this laptop, 34 days ago! .. I should of kept my ASUS G73 I think, I had it for over a year and never had an issue. I hope when they fix it, it comes back "better constructed" because I can't return it for a refund at this stage to my store..... I do not want this to happen again.

 

I'm sorry about your issue, but no matter how expensive a laptop or any device for that matter is there's always the possibility of a defect. That's what warranties are for and as stated above I'm sure that it'll be made right.

 

Thanks for the images.......

It is understandable you would be upset, but again this is a rare issue. Though unfortunate, this is what the warranty is for, but it's always a hassle when we have to use them. I have had a GT780 and GT783 over a year now (same lid, hinge, and frame construction), and not a problem with either...... and I am better served with both, over the Asus G73. I seriously doubt you will have a problem with this again when your new unit arrives.

Also, another observaton..... it looks from your photos that you have a barebones unit, as opposed to a GT70 0NE. It appears you have the all plastic lid cover instead of the brushed aluminum. Which MSI model do you actually have?

 

I was just about to post the same thing. This doesn't look like a GT70 ONE, but a 1762. Which model do you have?

 

Hi, well now you got me wondering what I paid for! lol, the RMA states GT70 0ND-214US-MB736116G75DB7P...is this the low end model??, I see ya It only has the GTX 675M so guess I am also posting in the wrong lounge, it has metal lid though just the outside edge is plastic, is this laptop not what I wanted maybe? the bill of sale says gt70-214US

 

Which model do I have? Check my SIG...... Which model do you have specifically?

 

Yep, wrong lounge. This thread is for the GT70 0NE which has mSATA, and/or SuperRAID, and features the GTX-680M. Would you mind showing a photo of the top lid? I would like to verify your notebook is a branded model.

 

I also found this part number on the RMA from Serial Number 9S7-176212-214....other models have full steel lid? I know I couldn't afford the GTX 680M but thought case was same? Guess not?

Sorry about the wrong Lounge thing also, missed the gtx-680m part

 

A quick photo of the top lid and I can verify if it's a branded unit. Your previous photos really 'appear' to be that of a barebones unit.

 

attached photos to previous reply, let me know what you think, thanks so much.

 

Ok, one more photo please..... can you do one showing the hinge damage, but at an angle also showing more of the top lid?

 

Do those pics help a bit better?

 

Yeah that's better. From your other pics you couldn't see the aluminum back so it looked like a barebones unit. Just an FYI this is the wrong thread, but again sorry about your issue and hopefully everything gets resolved quickly.

 

Yes indeed, that is a branded MSI unit..... and good thing, because your warranty coverage would be entirely different, had it been a barebones unit. Who did you purchase from? Again, I highly suspect you will not see this issue again after your RMA. This is only the 3rd case I have seen in all the GT780/783/70 series notebooks. Also, I feel your pain having to RMA (been there, done that several times), but the sooner you get on with the process, the sooner you can find peace and satisfaction. I wish you well in the process, and please keep us posted. Yes, wrong thread, but good info and relevant to all GT70 series owners. Thanks for sharing!

 

Yes please keep us posted.

 

Thanks guys for the help, sorry about using this ..the wrong thread, was tired and grumpy last nite when I started searching for this problem and your thread came up, I was hoping I wasn't scammed into a barebone one since its a local dealer in Saskatoon Saskatchewan Canada, it was not an online dealer.... Wish there was a way to just have it switched out for a new one but oh well, just have to rent a laptop till this one back I guess, my job is basically my computer so need one 24 hrs a day. Thanks again, and I will get to the right thread next time :thumbsup:

 

Hey, no problem, and I mean it when I say 'keep us posted'. This is something MSI and all GT70 series owners need to be mindful of. Let us know what you find out along the way. Heck, due to the nature of this, create a thread dedicated to the topic. The reason I ask where you bought it, is because considering the newness..... had it been from one of our forum friendly resellers, they probably would have been happy to assist you with this.

Again, good luck!

 

I've got a question for the forum. Where does everyone get their bios and vbios's from? I've owned an MSI for a short time and I've done some Googling, but I wanted to get some real users opinions.

 

Hmm, so how are temps on the GT60/70 with 680M? I am wondering specifically if anyone has an extreme edition CPU, or uses the 3720/3740/3820/3840QM partially unlocked multipliers to any success. Since these models have only 1 fan, what kinds of temps are you getting?

Additionally, what kinds of temps do you get when overclocking both the CPU/GPU? In my P150EM, even with dual fans, the 3720QM I have hits ~92C when encoding videos - all at stock speeds, since the Sager/Clevo BIOS are so locked down.

 

If you look a few posts back Ken from GenTech posted a link for the beta Firmware at MSI Notebooks & Netbooks. I would suggest looking there since they seem to have some of the MSI people working on unlocked and modified bios and vbios info.

Oh and the link for the BETA EC Firmware is at BETA EC for GT60 (16F3) & GT70 (1762)

 

Thanks for the links. I found those googling I just wanted to see where everyone else was getting them.

 

NVIDIA Kepler VBIOS mods - Overclocking Editions, modified clocks, voltage tweaks

This and other links can be found HERE. The EC firmware update is still beta. Personally, I'm sticking with the stock vbios for now, and waiting for the 'final-release' of the EC firmware.

 

According to the thread on MSI's forum, it won't ever have a final release. Honestly it didn't look that impressive... People were complaining about messed up fan profiles and the system not really being able to handle the unthrottled CPU+GPU at the same time.

 

Well that's a bummer!

 

Yeah, if you look in the MSI forum, I asked Warner about a 'Final' release. I don't think he was necessarily suggesting there would 'never' be a final-release..... but more the beta is a 'test' version, and further reading suggest there is more work to be done. He did indicate that EC firmware updates do not come out very often, and I remain patient watching how all this develops. We'll see!

 

I do as well.

 

Truth is, we may never see a 'final-release' EC firmware update, because it has to be one the actually improves upon the original, without introducing another set of issues. The problem as I see it is a very limited 'power' margin, given the contraints of the existing hardware and it's power requirements. There is only so much that can be done with EC firmware, the vbios, and a 180W PS..... before throttling is introduced. It's a very fine line that MSI has to work with, and I suspect these attempts with 'beta' EC firmware are mere 'work-arounds', rather than a fix.

Earlier in the thread I challenged MSI's very limited vbios, the inability to even mildly OC, and that the featured Turbo (TDE) function was basically useless. I also suggested that the 180W PS was perhaps not up to the demands. As a 'work-around' folks flashed their vbios with new unofficial modded vbios made available..... but this introduced throttling, and yet another work-around was needed, ThrottleStop. Anyhow, again I suspect these new beta EC firmware updates are yet another work-around, but I remain hopeful MSI will get this right. Bottom-line: Work-arounds are NOT fixes to the problem, and we should have notebooks proficiently performing as designed and advertised.... WITHOUT throttling! Will we see an actual fix to the problem..... new higher-watt PA's..... effectively working EC firmare and Vbios..... all while keeping fan speeds and temps in check..... or will MSI eventually abandon the issue? Is this as good as it gets for the GT70 0NE? Is the GT70 0NE basically design flawed, and are 'work-arounds' the best we can hope for? All this remains to be seen, and all we can do if remain patient and hopeful.

MSI has been made aware of the problem, so I am waiting to see an official 'Final-Release' fix or alternative from them..... NOT third party work-arounds from the community.

 

Anyone tried a 230w or similar psu?

 

New official bios and firmware on the MSI site for the GT70-0NE as of today.

 

Hmmmmm, isn't that interesting how that happens...... and after all that talk of no EC firmware 'final-release' update.

Looks like I have some more 'stock' benchmark testing to do.

 

Would anyone know where I could find the exe to turn the screen off in windows? I'd like to make a shortcut on my desktop instead of using the touch panel since I don't use S-Bar. Thanks!

 

I don't think this is exactly what you are looking for, but both of these will serve your needs, and more!

NirCMD

or.....

Wizmo

Also, just curious..... have you tried the latest version of the S-Bar software? It's not really that bad.

 

^^ Thanks Striker Ill give that a try!

I don't run S-Bar because I have a strange habit to run my PC as simple and lean as possible. Maybe because in the old days I had to do that to be able to run games well and have resources freed up. Anything to get more FPS!

All the touch panel buttons run for me without S-Bar except the Screen button and the Eject button so I don't really need it. Cheers

 

Also, after you have created your 'Turn Off My LCD' shortcut, you can then go into the shortcut's 'properties', and assign a keyboard 'HotKey' if you like.

 

Let us know if the new updates fix the issue, -=$tR|k3r=- . Nothing has released yet for the GT60.

 

Honestly, after reading the revision notes, I am doubtful, but at least we are seeing something. I have intentionally kept all firmware, bios, and vbios all 'stock', expecting to see an official 'MSI' solution to the problem. Again, I suspect higher-watt PA's will be required, but I don't think this is a road MSI wants to travel. If it turns out PA's are needed, hopefully these will at least be made available as an orderable option. We'll see!

 

I know I'll be checking that change log tonight.

 

I called a sales rep from msi, and the kid told me that he didn't even see a production date in the near future for the 446US... Looks like a crock of crap... Now they release a "GT70 0NE-609US which is available now for about $200 more than the 446US. I can not find a single difference other than the color of the case.

I have no idea what msi's problem is or what B.S. they are trying to pull, but the company appears to have its head up its rear simply because it is not providing any explanations as time goes on. I'm becoming more leery of buying as time goes on.

 

Crock of crap? $200? B.S.? (a new forum member, an artful linguist, and a gift for exaggeration)

Yep, $70 more than the GT70 0NE-446US at NewEgg.... but HEY, the 'Dragon Edition' has pretty red paint, and you get MSI dogtags and a backpack..... FREE! LOL!

The best I can figure is the GT70 0NE-609US must be an early exclusive to E-tailers like NewEgg. This is not uncommon, and the custom resellers will have the other WIN 8 models soon.

 

Windows 8 is built with touch screen in mind. I am sticking with windows 7 until looking at new hardware.

I had an Alienware that got abandoned between vista and win 7. Not saying MSI would so the same thing with support for win 8...but be wary

I may consider dual boot as a trade off.

Sent from my Galaxy Nexus using Tapatalk 2

 

It was late, I was cranky and trying not to swear... The $200 difference was from the msi website. Pardon me. I've been waiting for the 446US to come out and i was frustrated when told by the msi sales rep that he did not see a production date, which surprised me when they had been advertising the model for awhile now.

I am not in the computer industry, but just surprised that when ads are out they usual indicate a release date or some ETA, and when you can't get one from the manufacturer i just though it was strange.

 

Hey, no problem.....

Shipment delays are not something new, or indicative of a specific manufacturer. This is common as new models are bought to market, and it's simply a matter of unforseen situations impeding the intended plan. From planning and development, to production, to marketing and sales, the manufacturers actually do a pretty good job piecing these things together...... especially given the ever-changing rate of hardware and software advancements. Heck, I have anxiously awaited a highly anticipated model (can anyone say 'Asus W90') for months...... delay, after delay, after delay. (I consider that model somewhat a failure, but fond memories nonetheless. )

Just as implied, an 'ETA' is an estimate, and imagine how the resellers feel, when they have commited customers, yet they cannot fulfill the orders. In the case of the new WIN 8, GT70 0NE models, I believe the delay is due to hardware WIN 8 driver issues. I realize delays are frustrating, but these can actually be perceived as a good thing. On one hand, its good the manufacturer caught problematic issues before passing them on to the customer..... which could even be more frustrating. As such, one has to wonder about the new GT70 0NE-609US..... were they shipped prematurely, and will these customers be facing frustrating WIN 8 driver issues? Patience can indeed, be a virtue..... but I also understand your frustrations too.

 

So I just orders the gt 70 one446 us has anyone else? If so have you heard an arrival date? I'm in Afghanistan stationed in Kabul. And citric is telling me they still haven't received it yet I'm hoping I get it before christmas. Estimating that it will take about 3 weeks to get here

 

Just wanted to reach out to Ken of GenTech and thank him for helping me to get my defective hard drive replaced. Great experience last time I purchased from GenTech and the same experience was repeated this time! Thanks again!

 

Just an update for all...

As of right now here is what I have been able to gather on GT60 680 presales...

Gentech- Has received GT60's as of yesterday, no gt70s yet
Xoticpc- Has not received any yet--said expects shipment Monday or Tuesday next week.
New egg-and other online retailers-Still saying next week

It does appear that Gentech was first to receive maybe saying they get priority in new shipments? Wish I ordered mine from them.. Oh well..next week will do.

Keep us updated on your shipments gentech customers!

 

For those interested, or those migrating to Windows 8, I have just added a link to the ' Windows 8 Tutorials, Quick Reference Index' in the thread's lead post..... 'How To' section, HERE.