Chi Mei N173HHE-G32 issue with G-SYNC? (Confirmed: it does support G-SYNC)

which one is it?

 

I don't remembering. I'm on my very *small* phone now. See link in the thread I posted or visit the site. They reviewed The model with Kaby lake.

 

They don't mention any driver version

 

http://www.notebookcheck.net/fileadmin/Notebooks/MSI/GT73VR_7RF-296/gpu1.jpg

Driver version is mentioned here.

 

Look into the pictures in the reviews bro

Edit: As well I found the Bios version I posted earlier for yooo in that review.

 

Just figured how to paste image in the forum. Here is a list of all the drivers and their versions.

 

lemme try that

 

I wrote to a MSI forum rep so he said he wrote asking for BIOS tech support and they'll read tomorrow. I suggest to attack from different angles and ask official MSI rep on NBR too.

 

flashing a new BIOS which an Angel sent me

standby pls

 

Holding fingers!

 

BIOS Flash failed, wrong image format it says

 

Hope you get this fixed before the new Msi F7 will be released JK my friend Pity if you have to sell it without G-sync

 

At this stage I would wait few days for updated MSI support page and if no changes then would ask for refund. I wouldn't risk having 20000$ notebook with unreliable UEFI.
Could you share bios via PM?

 

Enable it in the BIOS.

 

HID would have checked G-sync functionality as part of the build.

The MSI partitioning is easy to manipulate after laid down, I have done it many times, you delete protected partitions and absorb the space into the remaining partitions, takes a couple of minutes after restoring to recovery image.

I'm beginning to suspect non-G-sync part's, GPU or screen ID somehow got thrown in.

You did an NVRAM reset and a power reset I am sure, but they are the only things I haven't seen mentioned.

What does HID say?

You shouldn't need new firmware, and there are plenty of posts about what Nvidia drivers work and don't work with G-sync - I'd start with what MSI provides on their support page for the G73VR 7RF, as that should work.

Wouldn't it be amazing if that worked

 

Why not to post it in the official MSI NBR rep topic with something like:
@MSIGeno Some GT73VR 7RF come preinstalled with 30A BIOS (11/17/2016) and have working G-Sync but this one came with 308 dated 11/04/2016 11:06:37 Ver: E17A1IMS.308 and has broken G-Sync. Official support page claims 308 is the latest one (false claim) and is dated its 2017-01-12 which is atrocious mistake. We need this to be fixed ASAP and get hands on the latest BIOS which might fix problems. Also Prema agreed that older BIOS might be the cause of troublesome G-Sync.

 

So, What is going on here, does the MSI GT73VR that HID sells come with Gsync ? Yes/No ? If it does then why did @Phoenix get a unit without Gsync support. Will be great to hear back from HID on this situation and how it can be resolved.

 

I have a strong feeling that its bcoz he chose to do a clean install and not use the stock image. As James said, it seems like the stock image comes with a newer unreleased bios version (misleading dates) which must have the G-Sync support. I assume this bios will be released soon officially or perhaps the MSI support can provide this to Phoenix on request.

Ignore this stupid post. Clean install has nothing to do with the BIOS.

Sent from my ASUS_Z016D using Tapatalk

 

Yesterday I tried searching the entire internet for the 30A bios, its not to be found anywhere. Perhaps someone with the same model can extract the bios and upload it.

Sent from my ASUS_Z016D using Tapatalk

 

Hmm but wait a second .. A clean install does not mean that the bios is changed, its just the OS. Stupid me .. You should ask HID for the newer bios.

Sent from my ASUS_Z016D using Tapatalk

 

Give meh teh B!0$

 

Just called MSI Support @MSI Myco @MSIGeno @MSI Natalie and spoke to Lucas telling him about this issue, he says he has no access to any other BIOS than what's listed on the official site and just tells me to wait for a few weeks till a BIOS update is issued.

How can MSI even sell this laptop to resellers claiming that it has GSYNC when the BIOS doesn't?

here are the bugs I found in the BIOS vE17A1IMS.308 that came with my system:

1) My laptop came with BIOS vE17A1IMS.308 but I have no GSYNC at all no matter if I installed the driver on the MSI website v376.39 or the latest nVIDIA Driver

2) The BIOS Release date on the MSI website states it was released on the 12th of January 2017 (First Release) but on HWiNFO it shows the BIOS release date is the 4th of January 2017 (Lucas from MSI that doesn't matter because the BIOS was actually released on one date and posted on the site a few days later)

3) I tried reflashing the BIOS again but I get a file size is wrong error

4) GPU-Z reports that UEFI is not enabled in the VBIOS for the GPU, see screenshot below, this was not the case in any of the previous systems I had, perhaps that is also why when I enable Fast Boot in the BIOS, save and exit, it goes back to disabled.



5) Fast Boot keeps getting reverting back to disabled even after you enable it in BIOS, yes I do have Secure Boot enabled which is a prerequisite for Fast Boot to work but it isn't sticking

 

Apparently, all unreleased beta BIOS versions are available here -
ftp://ftp.msi.com.tw/
ftp://ftp.msi.com.tw/BIOS
MSI support can provide you an username and password to access this site. I have read about many forum users successfully download BETA bios from this location. Try asking support to give you access to check for a beta BIOS, hopefully 30A which if lucky might be available here.

There are many username/password for this site floating around the web, but obviously they were temporary logins provided to end-users which no longer work.

 

Oh and if MSI USA cannot help with this, ask MSI Taiwan directly.

 

I just called MSI and they won't give me a password. They said to wait for it to be on the public site

 

Tell them something like you need it urgently because you need to check if G-Sync works with a newer BIOS version, if not you have only a few days left to return your laptop to the reseller

 

I just had a chat with another MSI agent, he said that no where on their site it mentions that screen is GSYNC Enabled, Also on Xotic PC's site it doesn't show it is GSYNC Enabled. but all the reviews I've seen and a few members here say it is. Now he wants 1 business day to verify that it is GSYNC enabled but he says he doubts it

 

In the notebookcheck review of this model, they clearly mention "120HZ panel with G-Sync support" + I have seen some resellers here in Germany/Europe advertise "G-Sync supported". Don't lose hope yet

 

Your are the first person that I heard that doesn't have Gsync, now when I bought mine it wasn't listed as on option and there were a few posts confirming that it did have it. Something is fishy and when you are dropping big bucks on top end laptops nothing should be fishy.

 

Yeah, he's clueless - that MSI guy, but maybe in a day he will get one.

The MSI site removed G-sync support as listed on their product pages since the first few weeks of Pascal release, because there were so many screens not Nvidia approved for G-sync that were supposed to be G-sync, but still weren't as of release.

But, there have been nothing but good reports all along for the GT73VR and G-sync.

Except for a few that rebuilt their OS and messed with BIOS settings to do it. They reported having G-sync before, but not after, and then once they fixed their BIOS settings, it was working again.

Maybe search the GT73VR thread and read up there?
http://forum.notebookreview.com/search/16647669/?q=g-sync&t=post&o=relevance&c[thread]=794968

There is also the BIOS difference, odd but sounds fishy that it wouldn't support G-sync - vbios too. Ask MSI for the newer BIOS and newer vbios if there is one available for the GT73VR 1080.

 

I have posted earlier this info "MSI haven't advertised G-sync for this model on their web site" in reply to yooo. And all reviewers of this machine say *G-sync*. Some on MSI HQ should be fired

 

Clueless agents really. They don't even know what they're selling

 

Just in case you missed it:

http://forum.notebookreview.com/thr...cussions-lounge.794968/page-313#post-10450443

Maybe that will enable it. It worked for GT72 early on when they were shipping from MSI with misconfigured BIOS settings.

I recall seeing this again for GT73VR owner that reset BIOS settings before "clean install", so hopefully it will work for you too

 

IDK what password you are talking about, but instead ask for a download URL.

If they still say no, then escalate to an Engineer and explain you are without G-sync right now out of the box, and need it to be working now.

 

I'm not gonna install Windows in Legacy mode dude

Also, you cannot flash the same BIOS onto an MSI laptop as you said and there is no VBIOS on MSI's website

 

Just switch the settings as indicated, without reinstalling.

 

trying it now

 

switched to UEFI > Legacy > UEFI with CMS then back to UEFI

no luck

on a side note, there is an option in the BIOS which says TPM20 security device = enabled

what is that?

there is no fingerprint scanner on this laptop so what's this for and should I disable it?

 

TPM 2.0 is for security and fingerprint reader related support.

All new Windows 10 machines will need to have TPM 2.0 enabled by default this summer
https://www.onmsft.com/news/windows-10-machines-will-need-tpm-2-0-enabled-default-summer

"The release of the Windows 10 Anniversary Update inches closer every day, and we get more and more news about it in the meantime. According to a slide in the “Windows Security” WinHEC event (first spotted by our friends at Neowin) when the Windows 10 Anniversary Update arrives, people who aren’t running TPM 2.0 will no longer be secure when using Windows 10.

Essentially, the presentation says that, for this Summer, “all new devices and computers, all SKU’s, must implement and be in compliance” with the regulations requiring them to be up to date with TPM 2.0. This means that every Windows 10 computer manufactured from now on is going to need to have TPM 2.0 “present and enabled by default.”"

 

This is forced by M$. And new tech is coming from them I think.

 

Darn.

Maybe that isn't a G-sync model / parts - check with HID and have them trace the components used - if it came all together from MSI then verify the package ordered is a G-sync model.

It could also still be the BIOS / vbios version, keep pursuing that.

 

ok thanks bro, another one for you

In my BIOS, I have CPU Virtualization = Enabled

but VT-d is disabled. @Mr. Fox told me VT-d is also for virtualization, why are they both there then, what's the difference between one and another in simple layman terms and shall I keep VT-d disabled if CPU Virtualization is enabled?

 

I mean @Prema confirmed the graphics is G-stink

 

VT-d is for hardware pass-through in VM's, allowing direct access to hardware like GPU's and other devices.

You can for example run a Windows VM on a Linux Host and play games from Windows with direct access to the GPU
https://www.google.com/search?num=5....0..0.0....0...1c..64.serp..0.0.0.g48qdc6Znh8
https://www.google.com/search?num=5....0..0.0....0...1c..64.serp..0.0.0.2xCQ2amntfI

It's a pain to set up, but worth it for some that want to live on Linux but still have Windows gaming.

Intel® Virtualization Technology for Directed I/O (VT-d): Enhancing Intel platforms for efficient virtualization of I/O devices
https://software.intel.com/en-us/ar...ms-for-efficient-virtualization-of-io-devices

It's still useful under Windows host too, VMware and Virtualbox support VT-d too.

There used to be more individual VT-xx options, but they seem to have rolled up into the general Virtualization BIOS option.

I run with it all enabled for VM support under Windows and Linux, I really haven't noticed any negatives to leaving them on, and can't find any mention of problems by doing so.

https://www.google.com/search?num=5....1.1.0....0...1c.1.64.serp..0.0.0.WreWTR9_4II

 

Please, let's stop stirring this pot until I can get directly to the right people at MSI.

I will personally take responsibility for improperly advertising G-Sync on any model other than the MSI GT62VR 7RE DOMINATOR PRO-238, 239 and MSI GT62VR 7RD DOMINATOR-240, which are the only models that MSI 'officially' advertises with G-Sync support.

Does it work, and has it worked on other MSI GT models...yes. Unfortunately this dust-up is not helping, and may be hurting, the possibility to get MSI to provide what we need for the GT models other than the ones I listed above.

 

TPM (Trusted Platform Module) is an embedded security controller which is nowadays present in almost every computer (on the mainboard). TPM20 means TPM version 2.0. It is commonly used for authentication. For example, if you are using PGP for exchanging encrypted emails, your private PGP key is stored in the TPM chip. When you receive an encrypted email from someone, the key is retrieved from the TPM Chip (after authenticating using a password, fingerprint reader etc.) and then the email is decrypted.

 

This is literally the first GT73VR, of any SKU, I've seen in the wild, that doesn't have G-Sync out of the box.

Go through the entire GT73VR owner's lounge, and I don't think you'll find a single case of this having happened. That just makes this even more strange.

 

Is this the same screen that's used on the Clevo P870KM, where G-Sync is an extra cost upgrade but the panel specifications are otherwise the same?

 

See my post above "Please, let's stop stirring this pot until I can get directly to the right people at MSI."

This is being handled. It is an issue with the @Phoenix machine.
.

 

Thanks to everyone for your contribution and trying to help.

This issue got handled by HIDevolution within a few minutes of me reporting it.

For now, it's best not to cause more confusion as other people are being wary of buying the same system thinking this is a widespread issue which it isn't.