Yes I will do that! Thank you VERY much for your assistanceI didnt even think to check if it was actually there or not. I had just assumed, like I had read of anothers issue, that it was defective. I'm really hoping to not have to send back the entire laptop. I was extremely impatient I'm not sure I can survive another wait !
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Hi Ryan, This is rather serious. MSI has never sent any units with missing drive inside. You broke the warranty void sticker on the back? I'm afraid to bring that up with them...
Does the unit boot to OS?
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I assume he wants to blame me for the 'missing' drive. I hardly would spend this much money and try to get a free dive out of it. Also .. what a question? No sticker gets broken in removing the front cover right?Last edited: Feb 20, 2015 -
Warranty is not denied if the seal is broke unless something is damaged. Opening the top there is no seal to break, that's how they were designed.
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So ExCaliberPC called me. Let me tell you I've never talked to a nicer rep before. Long story short he is going to contact MSI and try to get the SSD for me, but he assured me that even if they refuse to believe me about the missing drive that they are going to handle it and replace it themselves since I bought from them. It is very odd that a drive would be missing.. but he made a good point about it being raid 0 and if the drive was there to begin with windows probably wouldnt have worked out of the box.
Regardless.. he was extremely positive on the phone and very friendly. I'm happy to have bought from them. My last laptop was my Alienware M15x from dell. Talking to them was never quite so pleasant. -
Glad to hear they responded in good manner. So the laptop boots normally?
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. I really only noticed to start because of the size of my C drive.
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Support.3@XOTIC PC Company Representative
Glad to hear you're getting it resolved.
Also removing the access panel like that does not require the removal of the warranty sticker.
And as mentioned breaking that will not void the warranty, but their policy may state they won't take it back. -
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Question though.. if they do just send me another SSD to put in myself.. will it automatically go into raid0 or what will I have to do? -
The very first thing I would recommend is to burn your restore image from the factory as asked usually when booting up the machine. This could save you if things go wrong with your image to get the system back to factory settings or to restore windows. -
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Support.3@XOTIC PC Company Representative
I just checked the most recent spec sheet we got from MSI and it does show 2x 128GB m.2 for all GT80 models. I think our stock is due in on Monday so I will ask our techs to physically check.
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Glad to see that you got your GT80, sad to hear about the missing M.2 drive.
I just heard yesterday that mine is in process of getting parts/tweaked at Xotic PC. I am anxiously waiting for my status to change to "shipped", then mine to arrive. Feel like a radio contest just called my name and given me 5 minutes to call in, but I am listening to the radio 4:59 away from cell reception. -
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Kevin@GenTechPC Company Representative
Seems like the spec sheet may have a typographical error.
I am seeing 1x 128GB on the US website, see below URL.
http://us.msi.com/product/nb/GT80-Titan-GTX-980M/#hero-specification
Code:128GB M.2 SATA + 1TB HDD (7200RPM)
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Another gate to freak about.
That's why I always print ALL the pages of the online purchase process (from the product page to the invoice and everything involved, such as warranty terms, etc.). -
Hey guys I know this might not be the best place to asks his but I really really torn with buying the gt80 or Alienware 15 with the amp .. Can some one please help me make a choice !! HElP.
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msi gt80 is the only one of a kind
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I'm just worried about future upgrade on the GPU the amp seems like it will be very easy .. And cost a bit less .....
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Does G-Sync work on this, like it does the GT72?
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http://na.alienwarearena.com/forums/thread/83039/general-discussion/alienware-graphics-amplifier-faq
In the end, I feel that the more that you plan on using the laptop away from the desk (office, hotel, etc.) and the more you use it on the road (in a plane, train etc.) the more I would lean towards the Alienware. In the end though, if portability were a priority I would probably not look at either option. (GS30 with similar docking station maybe). That would get you a thin and light capable of Diablo III level games while on the road with a 2.65 lb laptop and a good dedicated video card when at your primary location.
The above is opinion only, based on my research (while making my decision) , I just hope that some of it works for you. -
has anyone been able to adjust voltage on 980m cards, i want to undervolt mine abit, if so what drivers/vbios/tools have you used to do so.
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hmscott likes this.
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2015 alienwares are having tons of setbacks with fit finish, drivers, display, and performance - the aw15 is only pciex4 combined with a gimped cpu- most are benching around 6-7k for a 2000$+ setup with gtx980 desktop gpu.
My gs30 hit over 10k firestrike with just a gtx970 in the dock - fat better performance.
In my opinion if you were gonna go with aw and graphics amp and gtx980 (cost of 850$ for amp and gpu) and get 6.5 k benchmark -why not just get a laptop with a 980m in it for cheaper - the 980ms are running just as well if not better.
To me the graphics amp shoots itself in the foot before you even get it as it is producing performance at a 30-40% loss. Mobile gpus are only 20-25% behind desktop gpus so just get a strong mobile gpu laptop.
Or get the gs30 if you need the mobility like i do - and truly enjoy full desktop power.hmscott and Kevin@GenTechPC like this. -
Kevin@GenTechPC Company Representative
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So has anyone had any experience with undervolting the 980m? i'm looking just to cool things down alittle, performance is super thus far, and -75mv on CPU is running great.
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Did anyone's GT80 come with extra m.2 bolts for the other 2 slots? I ordered some m.2 drives and no mounting screws with them either.
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-75 undervolt on 4980hq is rock solid thus far, i may try more tonight but im gonna play diablo 3, all night and see what happens
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Thanks for your reply -
[1] http://www.crucial.com/usa/en/storage-ssd-mx200 -
Benchmarking shows they perform better than the stock kingston but they are bigger in size so that is pretty common. -
In the end, it all regulates to 47w. You can also try undervolting slightly the processor cache, I only went to -35mv for now. -
Support.3@XOTIC PC Company Representative
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Meaker@Sager Company Representative
It's designed (and advertised) for you to be able to add them in, contact your reseller/MSI and I am sure they will sort you out
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I contacted MSI, 24 min and 6 bucks later for 2 screws. That was the only way I was getting them. It's a bit depressing as I am sure I had the best bone head on the other end of the line.
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Last edited: Feb 24, 2015
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http://www.newegg.com/Product/Product.aspx?Item=N82E16820148956
Thanks for your reply. -
On an unrelated note, here is my passmark, for whatever it is worth:
Passmark Rating 4,851
CPU Mark 9,403
2D Graphics Mark 856
3D Graphics Mark 7,708
Memory Mark 2,321
Disk Mark 6,077 -
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Hello Everyone,
I am really interested in this laptop. I was wondering if you could give me some reason of why you bought this over a desktop and over other laptops. I mean it is 3699.00 and very expensive. I really want the best of the best.
From what I have read in the thread is that with 47W TDP that might be a slight issue with getting the best of the best but maybe not completely a problem.
That it only has a 60HZ screen and the 980M’s crush that.
And it was compared to the Sager NP9377-S.
I am looking at a 3K+ laptop and very interested in one. I do not want to build or have the space for a desktop so that done.
If you got a separate monitor could you have 120HZ output of the GT80 Titan?
Also the Alienware 17 is out of the question because the amplifier is handicapped.
These are all the different things that I am thinking. So could you please elaborate and help me choose because I am very interested but do not want to waste 3K+ dollars.
Thank You.
***The Official MSI GT80 Titan Owner's Lounge***
Discussion in 'MSI Reviews & Owners' Lounges' started by -=$tR|k3r=-, Jan 13, 2015.