Everyone is telling this guy it's an EC issue and running every test under the sun, when I'm saying it's improper power deliver through the AC units.
I literally had this issue. Someone else in the thread and people on Reddit also had the same problem.
The part that the two AC adapters plug into, that plugs into the laptop, was faulty.
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@HyperStryker you still around? Chime in here you had the same problem and sent your laptop in to get fixed.
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EDIT: To add, when the laptop was stuttering, the battery icon would flash from "Plugged In" to "On Battery" every second or so. I even took a video of it happening so HID support could see.Last edited: Sep 15, 2020 -
Thank you for all of this helpful information. In my situation, around the time when the stuttering started, the battery seemed to completely stop charging and stay locked at like 52%. Then a BIOS update allowed it to recharge, but only to 98%.
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Spartan@HIDevolution Company Representative
Semmy likes this. -
I was watching a movie and the screen on my laptop screen just went black. Can't figure it out.
Tried a BIOS reset with the power button to no effect.
Hooked it up to my TV via HDMI and get a picture there. When I go to manage multiple displays in the Nvidia CP, only the TV shows up as an option. I also tried reinstalling the Intel IGP driver, to no success.
Any ideas before I RMA? -
Ugh I’m getting this issue now. Seems like a normal thing for these laptops. Not even a year into ownership.
I can say though I elevate the connector block to the same level so there is no off-angle stress on the laptop connector side. That piece does get noticeably hot when the laptop is under load. Makes me wish they went with a typical round swivel connector at a 90 degree angle.Semmy likes this. -
Spartan@HIDevolution Company Representative
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Falkentyne Notebook Prophet
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If the latter, could that have caused it? -
What g sync is function on gt76 ?
Or no need on gt76 monitor?
Sent from my iPhone using Tapatalk -
Sent from my iPhone using Tapatalk -
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Also, I just realized that several green LEDs on my keyboard died, evidenced by the faulty keys' different color. I believe my warranty just ended as well, so that kinda sucks. Everything else has been working fine though!
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As far as the Power Notification repeatedly bouncing from battery to AC power, I can definitely see this occurring if the Power bricks aren't sitting at the same height as the power hole (i.e. sitting on a table instead of on the floor, thus causing strain on it due to the 90-degree angle).
Speaking of power supplies, has anyone noticed their square power plug (the part that gets plugged into the laptop) get really hot ? -
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Does anyone know what wire connects the internal camera to the motherboard and where it is? I think I disconnected it while I was (successfully) trying to get 15mm thick HDD inside. Now the device manager says the camera is disconnected but I'm not sure where to look for it.
Edit: I was dumb, the camera was somehow disabled by Fn + F6 combo. I set Fn to the right Win key and set F1-12 to work as function keys as their primary function instead of multimedia keys. No idea how could I press that combo by accident.Last edited: Oct 23, 2020 -
jpjones69 likes this.
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Hi
I am looking for a user of GT76 with RTX2080Super
and kindly ask for a vbios dump for this gpu as I have ge75 with rtx2080super with 150W vbios and I am looking for 200W one.
Thankspaulatoohey likes this. -
Well my GT76 Was short lived, something died in it yesterday, Either the GPU or the GPU/IGPU Bridge or processor. here is some screen shots. Laptop wont turn on anymore, when i hit the power button the light goes from white to amber, and then after 15 to 45 sec it reboots itself and follow the same process. was trying to find a way to get to the bios on it, but since I cant see, not sure how much I can troubleshoot it.
Anybody had any of these issues ? -
Hmmm Xotic PC. Did you have them do a repaste of any sort? Liquid metal?
Semmy likes this. -
THERMAL GRIZZLY THERMAL COMPOUND CPU/GPU -
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The pixilation looks like it points to a GPU or LCD mobo connection failure issue. -
yeah my gut felling is that the thermal paste failed on the GPU and it got burned out. but I really never push the GPU that hard, the only game I play is WoW classic and that is not very graphic demanding. Got the RMA so sending it 2 day shipping to MSI, hopefully they will have a diagnosis it fast.
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My last RMA the guy gave me 2 day shipping labels but the dude this time wouldn't.
They've had my laptop for a week now. I'm dying to get it back. -
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The GT76 is my very first MSI brand laptop (and product, for that matter), and after several RMAs as well, it will be my last. -
After such a good history spanning nearly a decade, it's annoying but not enough for me to doubt the brand. -
Still waiting for more details from MSI, but i was told it was being repair. I will call then back next week and see if they will give me better updates. It's a really ****ty time to get a new gaming laptop right now, prices for the RTX 2070's and RTX2080 should start dropping, but nothing yet.
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But it'll still be only on par with RTX 3000 value wise at best , cheaper but slower. -
You guys kidding? There are laptops with 2070s as low as 1400$, paired with 6-8 core CPUs, and high refresh rate displays..
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I'm also not buying a 6-core Intel CPU when it's already obsoleted by the next-gen consoles. -
seanwee likes this.
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If you are dying for a new laptop now I understand, but if you have any kind of discrete GPU at the moment I'd wait. -
Just called MSI today, man their support for the last 3 times I called to get a update hates talking to customers it seems like, the first person wasn't too bad, but the last 2 were terrible.... I felt like I was a inconvenience to then... any who, the repairs on my laptop is done, i guess they are shipping it back in 2-3 days. guy couldn't even tell me what the repairs were, he told me the laptop will come with a repair sheet telling me everything they did on the repair. will keep you guys posted once laptop arrives. Regardless, I think I'm going to sell it once I get it back, I will be getting another laptop, I can't have this happen to me again, it really screw up my work for the last 2 weeks.
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Finally got a text a few minutes ago from FedEx that my laptop is scheduled to be delivered on Monday. I'm slightly annoyed because the RMA site has been saying it's been ready to ship since 11/6 but oh well.
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Found out from MSI that the RAM Failed on the laptop.... Getting new RAM install and send back to me. hope to have laptop back by friday...
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Got my laptop back on Monday. The technician only wrote "repaired" on the details slip that came with it, what a dunce. All is well though.
Man I really missed this 240Hz display, the 60Hz on my GL62 was really rough in comparison. I realized a long time ago that a good monitor is just as important as the gaming hardware, at least to me.4W4K3 likes this. -
Kevin likes this.
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Does anyone have the issue where Nahimic app says that no devices are connected and nahimic effects can't be applied? The sound itself works fine. I'm not sure when this happened, I noticed it just now (I do remember that I've changed some effect properties there a few days ago). I've updated to Win10 20H2 in hope it'll fix it, but the error is still there.
Last edited: Nov 22, 2020 -
Got my laptop back, Running good again, but decided to sell it, at the end of the day I was not to happy with the Service from MSI/Xotic PC. I went ahead and got a Alienware Area 51m R2, hope to have a better experience with it. Happy Thanksgiving everyone !
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KerberX likes this.
The Official MSI GT76 Titan Owners and Discussions Lounge
Discussion in 'MSI Reviews & Owners' Lounges' started by joskei, Jun 19, 2019.