The Official MSI GT73VR Owners and Discussions Lounge

Did you get it working? If you look at the left side, the port on the right is headphone. I didn't have a problem with audio after updating the bios. It may be because updating broke my raid and I had to restore windows. Try the new audio driver and Nahimic from the MSI site.

 

Ambient was 24C. I'll try another run with hwinfo, Max fans, and an OC later today.

 

There is a new version of SteelSeries Engine 3. I kept getting a message that it was downloading an update and then another that the update failed. I finally downloaded it from their site. It is version 3.9.6. The one on MSI's site is 3.8.1.

 

4.0Ghz on the CPU, maxxed out slider on the GPU (200 core and 300 memory), max fans on. Abient temps 24C, max cpu and gpu temps 63C.

 

I have not gotten these working, i tried reinstalling the nahimic and realtek drivers to no avail. The right most port that is the headphone port no longer works for me as no sound comes out from the headphones (but the computer things there is still sound as the nahimic software the volume blue bit goes up and down thinking there is sound). The left most port which i think is the speaker/etc port works for headphones though but i dont think headphones are meant to be used there so its not a good fix for the long term.

 

ahh unicorn gundam, my favorite series

and great results! the gt73 seems to be the most capable pascal laptop so far from the mainstream brands.

 

Maybe try uninstalling Nahimic and see if it works. When you plug in your headphones to the correct headphone port, do you get a popup that says external audio device detected? With it plugged in, look in device manager under audio inputs and outputs. Is there a listing there for headphone?

 

No it does not. When i plug in the headphones the sound from external speakers stops, but it does not recognize that something has been plugged in and i do not get nahimic's menu of selecting what i just plugged in. I have uninstalled realtek and nahimic a number of times and reinstalled them (realtek with much difficulty mind you, the installation loop bug is really annoying).

nothing under the device manager heading.

 

What the default Nvidia driver, that ships in the GT73VR? Is it 369.02?

 

Yes, it is.

 

I'm not sure if it's this new bios, but playing a game my GPU fan went up to 3500 rpm. It's never done that before. The temp was only 67c. The CPU fan stayed about 2100 rpm and it was 61c. The GPU fan has usually run about the same as the CPU. Is it possible to downgrade the bios on this laptop?

 

What installation loop bug do you mean? I haven't had a problem with that. I've been using IObit Uninstaller. Maybe you should try that to make sure it gets rid of every trace of the previous driver.

 

basically, the installer needs to uninstall the previous realtek driver first then restart the computer and then install the new realtek driver. In theory thats the process it goes. However, theres been a few occasions that i have experienced where the uninstall goes, then the computer restarts but then the setup wizard wants to uninstall again and it goes into a continuous loop where it tries to uninstall and restart the computer only to uninstall again. Basically an infinite loop

 

Instead of letting the installer uninstall, try iobit uninstaller first. There is a free version you can download. Then install the new driver and see if that helps. Uninstall Nahimic then the driver. Reinstall the driver and Nahimic, or even just the driver.

 

i didnt use iobit but i did manage to fully uninstall the driver and nahimic and then reinstall it. However that did not help. Im unsure at this point if its a software issue or a hardware issue for the port.

 

Stupid Question:

If I go and re-install Win10 fresh from the Windows web page, where am I going to find my OEM license key for this notebook then. I looked all around but couldn't see the so used sticker anywhere!

I dont want to recover or so, just a plain vanilla Win10 home install.

Cheers and Thx for the tips

 

Not a good idea, many did fresh install and later they restore the laptop to factory setting because of many issues.

If you want to install the fresh windows 10, just install it, OEM license key is encrypted and stored somewhere in laptop hardware (may be bios) and fresh install of windows will auto register itself, no need to manually enter the key

 

@Atma Further experimentation shows it might actually be my headphone port thats broken, i uninstalled all the drivers and tried plugging headphones in without any software voodoo magic and it still doenst work, let alone with drivers and everything I believe i should return this laptop as its still only 3 weeks old

 

Hey everyone! Just pulled the trigger on this beast with 1080 inside, through XoticPC. Added diamond and copper cooling as I stay in countries with hot climate a lot when I travel. I never had any MSI notebooks so kinda worried about the build quality. Had Asus, HP before and still have Dell which is too outdated. If you have any suggestions, advise, thoughts on this machine - what's needed to be done and what to avoid, I'll be grateful to hear.

 

Out of the Box, Run the Benchmarks to check the stability of laptop or to find any hardware issue

Create Factory Restore Disk (32 Flash Drive required)

Remove Bloatware

Update Windows / Drivers / Bios / Firmware (windows update will take alot of time)

Good To Go.....

Build quality is excellent

Excellent cooling system which can keep temperatures good even in hot climate

About copper cooling, it's kind of not possible to add any additional heat pipe(s) to existing laptop cooling system (CPU heatsink has a option to add something, it has 4 additional screw holes on top of it) but if possible, when you get your laptop, can you share the pictures of heat sinks so we all can see what's that cooper cooling thing XoticPc is offering.....

 

I just got one too.

What specific benchmarks would you recommend?

 

3DMark Fire Strike, prime95 to check temperatures.

Sent from my SM-G935F using Tapatalk

 

Thx. What should be the target temperatures?

 

Technically, anything sub-90 is fine. If you want to be a bit more cautious, look for something like 75-83ish. Check for uneven temperatures between CPU cores.

Sent from my SM-G935F using Tapatalk

 

Hi guys.I'm new to this forum.I just signed up just because I'm considering buying a GT73VR with gtx 1070. I wonder if I can upgrade my gtx1070 to gtx1080 or dual gtx1070s later.

 

I just pulled the trigger and ordered a GT73 with a gtx 1070, hoping it's awesome...I plan to upgrade to bigger ssds and replace the 2x 8gb ram with 2x 16gb. The airflow/cooling looks amazing. I'm upgrading from an oooold Asus ROG with gtx 765m so this new one should be extra amazing to me.

 

There is an empty slot for another card. You would need another fan and heat sink. I'm not sure if you could just swap the 1070 for a 1080.

 

it appears to me at least that the 1080 and 1070 use the same heatsink setup. The only difference is the use of a 330w adapter with the ribs compared to the plain 240w

at least thats what i can gather from what i saw taking both apart

 

You need to check to make sure the 1070 MXM card comes with an SLI connector - MSI makes them with and without SLI connectors - the single MXM model might skip including that.

The BIOS may / may not support moving to 1080 or 1070 SLI, there may be something you need to do to enable more power through the chassis - 330w may plug in but the frame may not use it. There may be other motherboard parts that are different.

Someone needs to do a side by side component comparison between the 3 models - single 1070, SLI 1070, and single 1080 to find all the differences.

And, MSI would need to make available the 1070 SLI MXM - so far all the 3rd party single 1070 MXM models / upgrades have been using an MSI 1070 non-SLI MXM, I haven't seen any 1070 SLI aftermarket cards.

Same goes for the 1080, but since Eurocom is making a 1080 F5 Tornado model now (just started shipping), maybe that card will become available for sale aftermarket.

 

Thanks, I didn't think this was even an option. I have the same problem like another user here in the forum, my dragon center doesn't show CPU clock and when using HWmonitor and I game an AAA tittle the CPU doesn't go into turbo clock which I thought was a bit above the 4 Ghz mark if so setup in DC.

Mmh, still puzzled as to whether I should fresh install win 10 with everything I have heard here.

On another note: Why do I always read about people doing bios updates to their machines? When checking the drivers available, i can only find a Bios from August 2016. Are these 1070 owners who update Bios all the time. My Bios version is 2.17.1555. Is that what everyone else is having here/

 

Be on the lookout for pricing that is too good to be true on new ASUS, MSI and EVOC laptops. HIDevolution.com was burglarized early Saturday morning by a team of professionals who got away with an estimated $300,000 worth of our laptops. See - http://www.ocregister.com/articles/habra-740005-computer-break.html

 

Install Intel Extreme Utility, will solve this CPU clock issue, just install the utility, run it, no need to make any changes, close it and DGC will show the CPU core clocks and turbo clock will be fixed too, it's some problem with the DGC and windows 10 update, something with .net framework and Active x files...

on MSI support page, they don't bother to change the BIOS / Firmware release dates, install HwInfo64 and run it, you can see the correct version of BIOS in Motherboard section

Currently my BIOS version is E17AIMS.107 and Newest Version on MSI support is E17A1IMS.10A

 

Hoping to get some answers from here .

I bought a GT73VR 6RE Titan 2nd December from a UK retailer on finance .

6820HK
1070
32GB Ram
2x256GB Super raid
120hz FHD screen .

First of all when i got the machine it was amazing played everything to its max and also got good benchmarks at around 14815 or around that score .

anyway this was before i updated to anniversary and updated the nvidia drivers .

then on i was getting random crashes in games that pointed to the GPU drivers , device removed , DXGI errors , cold boot black screens . bad BSODS in games like battlefield 1 .

the crashes got a lot worse as the month December went on .

i then decided to do the F3 re installation of the factory image (i had already made the back up to USB) and it was installing fine and then it restarted to a black screen , left it for 30 mins and to nothing coming back on so hard reset and then i was then just welcomed to a keyboard language screen to which point this is all i can do as now there is no option in the menus for the factory image to be installed .

i then shut laptop down and the decided to use the USB drive , installed like a charm.

did the windows updates including the windows anniversary updates (takes an age) . was all set up games were still on the 1TB storage drive .

then went and deleted the dated video drivers using DDU and then installed the latest bios and Firmware along with the drivers for the dragon control center and sound drivers as after the anniversary update i had no sound .

all upto date ,, now i can see flicker on the screen but it was random and couldnt be seen for days but then i could see the flicker..PWM ? i think so .. but this was not my major concern . before i could play games like GTA5 , Doom vulkan , Mafia 3 , F1 2016 .. now all these game crash at some point , it could be 30 seconds (titanfall 2) (MW remastered) or 30 mins to 3 hours , doom , mafia 3 , BF1 , i never had 1 crash in BF1 before i did the re-install neither did i with doom .

did another install and did all the windows updates first ..updated the video drivers last .

nope still getting the worst crash of them all where is would say device removed GTX 1070 .

Im not alone with this problem as there is others on the overclockers uk forum and the MSI forums and i have noted 2 owners that have bought from the same place as myself . but i also know of a guy on OCUK forums hes on his 3rd machine (first 2 from amazon uk) and his 3rd from the place where i got mine on finance and his is now problem free as his first 2 were the same problems i was having.

I have now RMA'd my machine and was picked up on Friday 30th and wont get to the retailer until Tuesday due to the bank holidays . i have now looked and they now have no stock of the same machine . i also sent them back the free accessories pack , (back pack, neck cushion, lego dragon toy)

i know there is 194 pages of owners here and read from 170 or something like that and skipped ealier posts but couldnt see any others with the same problems (there might be) just havent read the whole thread .

maybe a bad batch ?? bad drivers ? cant use updated nvidia drivers ?

if i get it replaced or even fobbed off and get sent the machine back anybody know whats wrong ?

for £2250 its a very expensive web browsing laptop .

 

Hi Donald thats very sad news. Especially xmas n new years holidays season time. Hopes everything is insured?

 

If you look earlier in this thread you can see what some of us went through, a lot of issues occur after the windows aniversery update. There were also some bad machines as well as bad drivers. Do you happen to remember the date of manufacturer of the machine you sent back? It would be good to know to compare it to the current one. A friend of mine had a bad GT62VR that had many issues, he returned it to NewEgg for a refund and bought one on Amazon, I don't remember the date of the new one but it was 425 productions numbers newer. The second was packaged differently and behaved differently at first boot up which has me thinking that NewEgg sent him a previously open and returned laptop. He loves his new one.

There were some reports of the flickering you reported in BF1 as well as some crashes but not being able to play any games sounds like something may have went bad. Do you remember what drivers started causing the issue?

For the money you spent you shouldn't have this many problems running games, I don't know what options you have in the UK but here in the states most of the vendors have a period where you can send it back and avoid having to do the RMA process through MSI. I hope it goes well and be sure to keep us updated on your experience, when these machines work they are amazing machines.

 

+1 I hope they get caught.

 

you forget to mention the temps, what was the temps during benchmarks and while gaming..

in addition to @DukeCLR answer

Sound like bad GPU...you did what you can do and after these many restores, if laptop is good, should work, one or 2 games crash is normal, can be cause of bad drivers but all games crashes, can't be bad drivers

In beginning of this thread, a user played games for hours (i think 10 hours) and everything was good, he shutdown the laptop, next day laptop refused to boot, GPU died

GPU has bad components or bad paste or bad thermal pads, out of the box, GPU may work good but with time bad components start showing their original self.

As far I know, in UK re-sellers have 30 days return policy, no question asked, you should return it to re-seller and get new one, let the re-sellers do the RMA....

 

Thanks for your good wishes. HIDevolution is well insured, but there is no way to get back all of the lost labor hours of our production team.
.

 

Really appreciate the answers which just saved me a great deal of time.

Thx

Sent from my SM-N920V using Tapatalk

 

I changed my fan speed for the top 3 in GPU to 54% 50% 45% and now it stays around 2500rpm instead of 3500rpm in games. Since updating the bios and EC, even lowering the fan speeds, the CPU and GPU don't go over 67c. They used to stay about 75c. Strange but I like it.

 

So with the new bios it seems that the fan speeds have been tweaked a bit, and adjusting your fan curve brought you back to same RPMs as before but with slightly cooler temps. Interesting. I'm holding off on the BIOS update for now as my machine is working very nicely.

 

If you are running raid you definitely want to hold off. It broke my raid setup and I had to restore. Then, a couple days later, I realized I made the stripe 16kb instead of 128 so I did it all over again. I'm glad, at least, I made a windows restore usb instead of using the MSI restore. Saves a lot of time not going through windows updates.

 

my production date was a July build and yes i do believe there is a bad batch out there and a big batch at that . mine was sealed and never been used and the drivers what started it was any driver above the 369.02 that the machine came with..when i updated video drivers BF1 played perfect and i completed the game without no crashing but once i did the re install of windows BF1 and other games started to crash . i couldn't play Titanfall 2 for more that 1 minute without it crashing and other games were random . i even took off Nvidia experience and just used the drivers and still crashed . i have now sent it back but wont know anything until midweek this week . also i had 30 days for DOA to return for replacement or refund if no stock . (its on finance) so that will now get cancelled if they dont fob me off ..oh and it never crashed once in benchmarks ! as this is what scares me as the retailer will simply use benchmarks .. im not the only one who is sending the same machine to the same retailer .

 

The temps were good , the machine was not overheating at all . the hottest it got was mid 70s on GPU and CPU never really went above 65c on most intensive games . Intel extreme tuning utility stress test had CPU at 69-72c . cooling on the machine was spot on .

as there is no stock left with retailer and they give the refund back to the finance company then will wait for stock of the new machines with 7 series and 1080 gpu .

 

Yes,the 120 Hz display does support G-sync.

The only problem I seem to have is that with G-sync I have some very high frequent background light flickering. Its only on the left and right side of the screen and only in BF1 and its only the white part of the screen light, hardly noticeable but there. When switching G-sync off, the picture is perfectly fine. In any other title (eg Titan Fall 2) I am OK even with G-sync on. As to the question as to whether or not having an official G-Sync certification from NVIDIA - I do not know this.

I can enable it an it does have an effect on my screen when enabled.

 

Do you happen to have Serial # list and would list those here so any user can pre-check their purchase and you might get a hint if someone stumbles over your blacklisted numbers?

 

Well I just had to tinker a bit and now I'm having an issue with DGC turbo mode. I just installed the 376.48 drivers, I also had fired up XTU just to check things out but I closed it. Now DGC Turbo mode will not hold my CPU at 4.1 as it did prior. I was testing the new driver and I notice some stutter while investigating this I discoverd that my CPU was not at the speed I want. So my question is does DGC use XTU in some way to control the CPU? Did starting it up change some setting somewhere? Would a Driver Update or BF1 setting screw CPU speed up?

 

I see, so my Bios Version is E17A1IMS.106 and i have nowhere near the issues the others have reported.

 

Make sure XTU is not in your sys tray and still running. Reboot your laptop. I had a problem before getting the cpu voltage back to normal after benchmarking with XTU.

 

Thanks again, the Intel Xtreme Utility solved my clock problem and the oc as well. This info here is fantastic.

Now I realy don't need to fresh install Win10.