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    *** The Official MSI GS65 Stealth Owners and Discussions Lounge ***

    Discussion in 'MSI Reviews & Owners' Lounges' started by Skylake_, Apr 3, 2018.

  1. Falkentyne

    Falkentyne Notebook Prophet

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    Yeah that sucks. Reset time/date means full cmos clear (all bios options reverted).
    I have no idea why the "Quick" reset code was kept and the "full" reset doesn't work.
    Could be requiring multiple buttons pressed at once (e.g. Power + Button 1), or power+button 3, I don't know. But I don't think anyone has enough OCD on these forums to spend an hour testing that (with 80% of the time watching black screens). Except the one guy who doesn't have the laptop of course...
     
  2. PortalGamesMais

    PortalGamesMais Notebook Enthusiast

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    What’s button 1 and button 3?
     
  3. Falkentyne

    Falkentyne Notebook Prophet

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    How many buttons are on the GS65 case? I assume there's a cooler boost button and some sort of "dragon center" button thing and some user defined buttons too. All of the buttons are recognized by the embedded controller even when the laptop is powered on and at POST or not in BIOS. so possibly a combination of pressing the power button or some other at the same time for X amount of time would force a full CMOS wipe.

    Or then again, maybe not.


    Of course you could call MSI on the phone, ask for their engineering team and ask them what is the "power button combo key press" for doing a complete full CMOS clear, without having to remove the cmos battery, and tell them the full CMOS clear would reset the time/date to January 1, as well as ALL "hidden" Bios options to default. Of course someone might be clueless until you mention that holding down the power button for 60 seconds on the "Titan" and "Titan VR" laptops forces a full complete CMOS clear of all settings including setting the time date to January 1, 00:00:00, but NOT on the GS65.

    All I can say is "good luck?"
     
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  4. PortalGamesMais

    PortalGamesMais Notebook Enthusiast

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    I know how to get to load optimized default so I don’t need really need cmos reset. But there is only the power button. Dragon center is on function keys.
     
  5. hackness

    hackness Notebook Virtuoso

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    GS65 only has the reset button on the back which you need to press it with a needle or something. I didn't try that button, but this is what I did for when the RAM timings failed:

    1. You see the RAM timing isn't working, the laptop remained back screen, now unplug.
    2. Hold and don't release and start counting for 45 seconds once shutdown and then release.
    3. Wait for 2 min and do not plug in yet, press the Power button to see if it starts, if it doesn't start that means the full reset is a success.
    4. Plug in and start the Laptop, at this point the behavior of the laptop will be the laptop will start itself and shutdown after 1 second, then start itself again and remain black screen for 20~30 seconds and the MSI logo comes on and it'll shutdown itself and start again, the 2nd time the MSI logo appears is the time you can enter the BIOS, please don't touch the laptop until the 2nd time the MSI logo appears.
    5. Go into the BIOS once turned on, you should see the BIOS date revert back to 2015/Jan/01, but if you forgot to enter bios after a full reset and it managed to make it to Windows, when you go into the BIOS the date will be present date again.
    OK, the full reset on the GS65 does make the RAM to load default profile, however other settings such as IMON, SA peg, Speed Shift option etc will be kept unless you decided to load default settings, because of this I don't dare to touch anything like Muxless/SG or something that changes the way the laptop displays.

    Maybe can pin this to the front page?
     
    Last edited: Aug 16, 2018
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  6. Falkentyne

    Falkentyne Notebook Prophet

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    Yuck.

    Well I know that a RAM timing fail could put the laptop into a state where "auto recovery" (of original RAM timings) would completely fail. It depends on how bad the timings you did are. I also had problems with "incompatible" dimms that didn't mix well with the two MSI (Kingston Valueram) stock dimms which forced me just to clear CMOS sometimes because the system would black screen forever after what should have been a safe timing change, because Xotic PC shipped Hynix Dimms mixed with the MSI dimms, which the system didn't like. I no longer had problems with most RAM timing fails after I took out the Hynix dimms and put in two Kingston valueram sticks I bought from Amazon which worked perfectly with the two MSI sticks (since they're the same brand anyway).

    Someone posted the GT73VR full cmos clear trick (60 second power button press) which wiped everything, back when there was a bug where switching from dGPU to iGPU and back to dGPU would cause a PERMANENT black screen. Probably similar to the black screen you got. Except in your case there doesn't seem to be a way to enable the dGPU manually.

    I know there are THREE settings in system agent for the dGPU
    But I dont think you want to mess with combining them to see if u can get the dGPU as primary, even with an external monitor. It may not even be possible.

    peg.jpg
     
  7. Falkentyne

    Falkentyne Notebook Prophet

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    Sigh.
    That sucks that the Titan cmos reset manages to reset everything.

    When you guys do a 'full' CMOS reset, do you guys get 4 to 5 boot loops with the MSI logo appearing and then disappearing?
    @hackness @PortalGamesMais
     
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  8. PortalGamesMais

    PortalGamesMais Notebook Enthusiast

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    The reset on the back is EC reset. I changed sg and got a black screen but to reverse everything(if laptop is booting but not displaying) just open bios press 4x right arrow then 2x down arrow then 2x enter then f10 and finally enter again and you’ll be back to default bios settings(load optimized defaults).
     
  9. PortalGamesMais

    PortalGamesMais Notebook Enthusiast

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    I get a quick boot and shutdown then a longer one and the third one is “real boot” but there is only msi logo on the last one, the first two only makes the led indicator light up
     
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  10. hackness

    hackness Notebook Virtuoso

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    Oops, didn't make it in time. I edited the post to add the behavior I was seeing while you were typing :D

    Yes, that is what I was seeing too.
     
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  11. Falkentyne

    Falkentyne Notebook Prophet

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    That's not what we get here on the Titan.

    After 60 seconds, the power light turns off then quickly back on with a black screen.

    Then after about 45 seconds, the MSI logo appears, then quickly disappears and the power light shuts off and back on again.
    This sequence of MSI logo and power light shutting off happens about 4 to 5 times.

    The "RAM failed gg noob" reset is just a 60 second black screen, power light shuts off then on then the MSI logo appears after either 5 seconds or 30 seconds, depending on how bad your RAM timings were.

    If "Integrated Graphics" is set to iGPU already, it seems to have already been reset back to the "Auto" setting by the very first loop.

    IF you guys want to be brave and risk having to pull the CMOS battery (yuck) try setting "Integrated Graphics" to disabled rather than keeping it at Auto, and then set the other options to "PEG". There are three "PEG" Options but I don't know why. Three "Primary Display" options?

    Or maybe only one needs to be set to "PEG" while the other two just black screen if you change it?

    It would not be fun to test that :p
     
  12. PortalGamesMais

    PortalGamesMais Notebook Enthusiast

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    I did disable igpu, that’s why I asked about cmos in the first place. Before disabling igpu I tested resetting the cmos by chaging DVMT settings saving and then holding the power button for 60 seconds. The settings did reset so I disabled igpu and changed primary display to PEG and I got a black screen.I tried resetting the cmos again but apparently it does changes some SA settings to default like DVMT but not the actual igpu enable/disable. So I came here and asked for help and you told me about soft and full reset. But in the gs65 holding it for a minute wouldn’t help. That’s when I asked for bios pictures and you told me to PM someone but before I could read your answer I had found gs63 bios pictures and followed the keystrokes I mentioned earlier to load optimized defaults, and then I could boot again. Well I could boot before but I mean now the display was working again.
     
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  13. przybytek

    przybytek Notebook Enthusiast

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    Yesterday I decided to delete recovery partitions and do a clean install of Windows 10 with 1803 update bundled. Everything works fine except of the nVidia drivers. I am unable to install those directly downloaded from nVidia website with error:
    [​IMG]
    Downloading and installing drivers through GeForce Experience ends with the same error.
    However, I am able to install drivers ver. 391.48 from MSI GS65 support website.
    Any idea how to get the newest one to work? I tried disabling Windows 10 auto driver update, cleaned drivers with Display Driver Uninstaller but it didn't help.
     
  14. PortalGamesMais

    PortalGamesMais Notebook Enthusiast

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    I deleted my recovery partition and my Nvidia drivers works fine. I didn’t do a clean install though.
     
  15. przybytek

    przybytek Notebook Enthusiast

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    I read somewhere that specific Windows update KB4340917 causes the problem. I can't uninstall it though because it was already bundled to the Windows ISO I downloaded from Microsoft website.
     
  16. ratinox

    ratinox Notebook Deity

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    It's not clear from the post, but did you mistakenly download the Windows 7/8 driver version rather than the Windows 10 version? Because one of the first things I did with my GS65 was wipe all of the partitions and install from scratch and I had no problems with nVidia's drivers.
     
  17. Jed75

    Jed75 Newbie

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    I had the same error after a clean install of Windows 10 "1803". But DDU did solve the problem for me. I used DDU 17.0.9.1, let it restart my computer and installed the Nvidia driver right after.
    For what I understood the problem comes when Windows finds itself a driver for the GTX (without the Nvidia control panel though). If DDU is not working, a clean install of Windows with internet unplugged to prevent Windows from getting a driver for the GTX might help.
     
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  18. przybytek

    przybytek Notebook Enthusiast

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    Thanks for advices. Unfortunately I couldn't get it to work before reading your post and did another clean Windows install yesterday with 1607 version and this time nVidia drivers installed without problems.
     
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  19. heraldo_jones

    heraldo_jones Notebook Guru

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    Anyone here got the model with the 1TB SSD Super Raid 4? Which drives and speed are you getting?
     
  20. ratinox

    ratinox Notebook Deity

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    This may be what I did differently: no network at all until all manual driver installs were finished.
     
  21. robojo23

    robojo23 Newbie

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    Anyone have a slow wake up? I’m at about 15 seconds to wake up. If you include the time it takes to put my pssword in it’s closer to 20 second!

    https://imgur.com/a/dLqtOFi

    It’s pretty bad if you ask me. Device is all up to date. Love the size and power of this thing but it’s truly distracting from work.

    I haven’t seen this discussed yet so I figured I’d let others know. I have 30 days to return it to Best Buy. We’ll see.

    Thanks.
     
  22. King Pound Cake

    King Pound Cake Newbie

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    One of the possible main reasons why you're having that issue is because you got a select Best Buy model with a cheaper/lower speed M.2 storage. Which exact model did you get from Best Buy?
     
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  23. robojo23

    robojo23 Newbie

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    Model:

    GS65 Stealth Thin 8RF-037US-BB7875H16GXXDX10MA

    It does have the slower speed but 20 seconds after password seems crazy. Loading games and apps (Tekken and Premiere Pro) is snappy.

    I’ll post the exact model number is a few. With benchmarks. Thanks for the reply.
     
    Last edited: Aug 18, 2018
  24. King Pound Cake

    King Pound Cake Newbie

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    Yep it looks like you got the same model as me. We got a SanDisk 512 GB SATA drive, so no NVME. About 530 MB/s read and 490 Mb/s write. They give you a cheaper storage and wifi card so they can sell it cheaper. Use the $$$ that you saved and get another drive. Also don't worry about the wifi card, it's an Intel 9560 which the other killer wifi card is built off of so you aren't loosing out on performance.

    I get somewhat similar loading times.
     
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  25. ratinox

    ratinox Notebook Deity

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    No, because I never sleep/hibernate. From 16GB RAM up it takes longer to wake from sleep than it does to cold boot.
     
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  26. Donald@Paladin44

    Donald@Paladin44 Retired

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    With Sleep or Hibernate, you are opening applications and data that were open when you put it in Sleep or Hibernate mode, so yes, it will take longer than a cold boot, but not necessarily longer than cold boot + opening your applications and data.

    If you are not intending to go into Sleep or Hibernate mode with applications and data files saved, but open, so that you get their fast recovery, you should just shut down, and start from a cold boot.
     
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  27. robojo23

    robojo23 Newbie

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    That’s helpful. Sounds like my benchmarks IIRC. I wonder if the thermal impact of a faster drive would be worth it. It really is too long to load up. I think I’ll set the screen to lock and turn off but keep the machine running.
     
  28. hmscott

    hmscott Notebook Nobel Laureate

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    I recommend disabling Fast Startup, but even better is disabling Hibernation - which is what Fast Startup depends on to function:

    Start As Administrator a new cmd window:

    powercfg /h off <= disables Hibernation

    powercfg /h on <= enables Hibernation

    This also has the nice side-effect of removing the hidden file C:\hiberfil.sys - the size of the RAM - making some free space on the boot volume. :)
     
    Last edited: Aug 18, 2018
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  29. robojo23

    robojo23 Newbie

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    Woah. Can’t wait to try this. Thanks so much for writing this up. I had a hunch something was out there to help out with this.

     
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  30. Atma

    Atma Notebook Deity

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    There is no way this can be right and won't be cancelled. But just in case, before they are gone, I bought a GS65 for $269.38. :eek: :D
     
  31. King Pound Cake

    King Pound Cake Newbie

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    Please see if you can do an immediate refund. This seems like a hacked account and it's a pain to get your money back. They can list it as "shipped" and depending on delivery time you can't file a claim for a few weeks since you have to wait for the window of shipping to be over.
     
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  32. Atma

    Atma Notebook Deity

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    Thanks, I never thought about it being hacked.
     
  33. Atma

    Atma Notebook Deity

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    I got the payment on Paypal cancelled since it was still pending and cancelled it on ebay. Of course ebay says they have to contact the seller to see if it can be cancelled. You're probably right about it being hacked. I contacted the seller shortly after it was posted and never heard back.

    I can get one at Best Buy for $1850 until next Sunday. I just need to wait and see what Nvidia says tomorrow.
     
  34. John Duncan

    John Duncan Notebook Guru

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    Am i the only one that has fans which wine? You guys seem to be finding the laptop quiet, but i don't. Maybe it is a part of me not having owned a gaming laptop before, and especially not this small. Can anyone confirm if they have whining noise on their fans? It's noticeable, but you don't get mad at it, only if you're in a dead silent room :rolleyes:

    And fan curve is:
    CPU: 5 15 65 75 95 100
    GPU: 0 50 60 75 85 90
     
  35. PortalGamesMais

    PortalGamesMais Notebook Enthusiast

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    I’m having problems with the fans as well. I contacted msi and they said my laptop needs repair but I live in Brazil and global warranty is not covered here. You should try contacting msi.
     
  36. John Duncan

    John Duncan Notebook Guru

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    I wouldn't say itsi something I should RMA. It is my daily driver, and cannot not have it for 2 weeks or so. How else would they fix my problem?
     
  37. PortalGamesMais

    PortalGamesMais Notebook Enthusiast

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    They told me it need repair and I should take it to a service center, I dont know how it works but maybe you can’t get it repaired in one or two days. Contact them and see what they have to say.
     
  38. wrec_e

    wrec_e Newbie

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    Hi guys.
    I just got my gs65 and I've got a question about the screen. Mine seems to display faint horizontal lines especially on blue and orange background. Does anyone have a similar issue or might my screen be faulty?

    Thanks in advance!
     
  39. John Duncan

    John Duncan Notebook Guru

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    I know it's the answer you don't want, but that is a screen faulty. Go RMA it :oops:
     
  40. wrec_e

    wrec_e Newbie

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    Yeah, I kind of saw that coming. A bit annoying but what can you do. Thanks for the input :).
     
  41. Hanson S

    Hanson S Newbie

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    This thread is a wealth of great info. Thank you a million!

    My question: Can you run GS65 8RE on Windows 7 preferably or at least Win 8? (e.g. drivers/touchpad/utilities etc..) and has anyone tried it?

    The link on the website at the moment only shows Win 10 drivers such as (VGA Nvidia drivers win 10 x64 etc..)
    https://www.msi.com/Laptop/support/GS65-Stealth-Thin-8RE

    But maybe I can get the original drivers from Nvidia and original wireless drivers from intel suitable for win7 or win8.

    P.S. The question is not which OS is better (I know many people will try to say win 10 etc. / Linux and so on), that is a different discussion. My question is simple. Can the GS65 8RE run stable on win7 or win8 instead of win10 or no?

    Thank you!
     
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  42. xLima

    xLima Notebook Evangelist

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    Hello everyone, I wanted to thank everyone for their contributions, the information in the thread has been really helpful.

    I purchased my MSI GS65 (1070, 32gb, 512 ssd) 7 days ago, been playing with it checking productivity, and overall happy with battery life. I intend to use the laptop for graduate school, and the occasional rare gaming, and wanted something "futureproof" (5+ years). I bought it from Amazon (USA), a friend brought it to Peru and I will be flying to Australia in October.I wanted to first research all I could before tweaking, undervolting, etc. and after reading all 215 pages... Well I am a bit alarmed about the temp differentials.

    Anyway, here are my pics, I have been stress testing it with the XTU, and doing all the modifications with TS. The selections on TS were taken from a video linked in this thread: post. Everything else is stock ie. Dragon Center running on 30%/50%/60%/80%/92%/98% custom fan curve and power settings on Balanced Mode. I customized the power plan to Max Processor state 98% (Plugged/Battery)

    Let me know if their are any modifications I should consider, mostly just worried about the differentials, as far as I understand we want 2 to 4 degrees, up to 10 degrees worst case, and anything over is RMAable. Suggestions/Recommendations?


    [​IMG]

    Pic 2: disregard the Sensors on right, was previous stress test
    [​IMG]

    [​IMG]
     
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  43. hmscott

    hmscott Notebook Nobel Laureate

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    You want to run TS "or" XTU alone, you should uninstall one so it doesn't interfere with the other. It may not, and it may, as both can alter BIOS settings - better to be safe and only use / install one of them at a time

    There are lots of CPU stress programs to use besides XTU.

    XTU along with TS have an internal CPU load generation tool to allow you to immediately check tuning changes - but for a final stress test that will break (threads exist with an error, or Windows BSOD) on the edge cases you'll want to run Prime95 with AVX/FMA disabled, I use small FFT's:

    http://forum.notebookreview.com/thr...cussions-lounge.815216/page-183#post-10774076

    And, don't forget to test for undervolt stability at Idle, exit all programs and any background tasks, then let the laptop sit idle while the CPU ratchets down the CPU voltage until at a minimum, it may be too much + undervolt, and may BSOD.

    If you do get a BSOD, reduce the undervolt +5mV, and test Idle again.

    If you have a good undervolt stable at 100% CPU load and @ Idle, you've found the ideal undervolt. :)
     
  44. xLima

    xLima Notebook Evangelist

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    Hi, thank for the suggestions. What I meant by testing with XTU and setting in TS is that I did all the modifications in TS and I only used XTU for the stress test option.
     
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  45. hmscott

    hmscott Notebook Nobel Laureate

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    Yes, I did get that, but even having XTU installed put's hooks into the system, and runs background service along with a systray app that turns on monitoring - using CPU.

    There are situations where doing the same with XTU + MSI Dragon Gaming Center causes issues too.

    XTU might decide to wake up at boot or run time to apply "defaults" or a "Profile" at some point over-writing the TS set BIOS setting. Updates happen that cause new issues too, it's just better to decide on one and only install that one for managing CPU BIOS settings.

    Windows 10 might be blocking XTU from setting settings at boot now, but a Windows update could allow it later. :)

    That's why I suggested other CPU stress tests so you could remove XTU if you want to use TS for settings.

    Doesn't TS have a CPU stress test built-in too?
     
  46. ratinox

    ratinox Notebook Deity

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    No.
     
  47. John Duncan

    John Duncan Notebook Guru

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    Just one thing, try and change MSI true Color setting. May be that?
     
  48. John Duncan

    John Duncan Notebook Guru

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    Okay, so i contacted MSI about fans may be whining more than usual, and WHAT is he asking me to do? I should turn C states off to try and reduce whine :confused:.

    "Dear John


    If possible please film a short video, and upload to the cloud, then send us a link.

    (placing the microphone as close as possible to the computer to record sound)


    Also access BIOS, on boot up start taping Delete button, and turn off CPU C States and test if the sound disappears.


    Usual turn around times for repairs are between 7 to 15 working days. "
     
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  49. Skylake_

    Skylake_ Notebook Consultant

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    They are supposing that whine is coming from the motherboard and not the fan. I have some whine from the CPU (right side of the keyboard near Enter Key) if I set Dragon Center to Turbo or Sport and I'm using Chrome, but I haven't if I set to Comfort. After reinstalling clean Windows without Dragon Center, whine is completely gone.

    Inviato dal mio SM-G900T utilizzando Tapatalk
     
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  50. przybytek

    przybytek Notebook Enthusiast

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    Yesterday I noticed small grey dots on my screen, visible on bright background.

    Looks like small debris under the top surface of the screen but not dead pixels on the screen itself. Any ideas if they can be removed somehow or does it qualify for RMA maybe?

    https://imgur.com/a/tcbcTnm
     
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