*** The Official MSI GE75 Raider Owners and Discussions Lounge ***

I have been using G-Sync monitor over a 2 year, the first thing I noticed when I playing a game on the laptop was definitely G-Sync (if you are playing with RTX, otherwise you would not get instant fps drops imo)

BTW, Guys i am using MSI's pre-installed Windows and explorer.exe is using too much power. Is there any hot fix for this? (No virus, malware etc.)

 

Uninstall "Intel Optane Pinning Explorer Extensions" if you are not using optane memory and I expect your issue will be resolved.

Cheers

 

Can some help me please I am having trouble install dragon center

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Has anyone installed it recently?

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I reinstalled it like less than a week ago. What kind of problem are you having?

 

I installed the latest one from the msi website when I try to launch it it won't open up

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Try installing

Try installing dragon center using MSI Help desk. You can find it in Driver & APP Center in utility tab.

 

I downloaded msi help desk I don't see an option to dowlaload dragon center it just brings me to a download page

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Hi all,

Got my GE75 and am loving it so far. Just have one question: the back exhausts unless cooler boost is on aren't pushing any air out, is this normal? Any way to change this behavior if not?

 

Can someone please help me with this?

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I thinks its because when fans at low rpm they are not able to push air to back

 

I am still unable to launch dragon center can some please help me

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Just bought a ge75 286 9750h 2070

Anything I should know? Tips?

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I am not able to launch my dragon center can anyone help with this please?

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While at home I an external monitor plugged in and use it with my laptop closed. However, my external USB mouse/keyboard will not wake the computer. I have to open up the laptop to power it back on from sleep.

There is a power management tab on ONE of the HID-Compliment mice in Device Manager. And THATS set to "Allow this device to wake computer", but I don't see anything about my USB mice. I also changed some options in the laptop Power Options.. but havent found anything that worked yet. I also do not see anything useful in bios settings (Or advanced bios settings).

Any thoughts?

 

I use mine the same way. The HID compliant mouse is the usb mouse. If that power management box is selected to wake up the computer you should be able to click any button and wake it. Is you computer going into "sleep" or "hibernate"?

 

It goes into sleep (within that time I can wake it with mouse) but after 15 minutes, when I assume its hibernating, I can no longer wake with external mouse/keyboard.

 

You will need to go into windows power options to disable hibernate.

 

Hey guys anyone experienced problem with MPC-HC or madVR? My problem is that when playing videos on full screen colors became washed out on laptop monitor (external monitor does not produce this problem)

 

Not my favorite option to fix the issue.. but if thats what it takes (Cause its the only one I know of atm) Thank you

 

Just got the ge75, 9880h, 2080 rtx

Undervolt of 120 that's all I did

It's from Gentech and repaste

Idle is 37 celcius - full cpu use (in terms of being in performance mode still) and full fan. Have not tried in a power safe or office mode yet.

Max temp has been 85 while running full cpu for an hour on all cores, ranging 79-85 - it stay solid at it's max multi core count of 3.98. never lower.

When gaming it runs at 4-4.5 GHz, and more like 63-75 celcius.
First firstrike score was about 2600, timespy about 10000

I don't think I'll over clock but might look at afterburner? And throttle stop? I only used dragon center and Intel tune untility.

So far very happy with it

And man, it's tiny for the power! (First laptop in five years)

 

Hello guys, i`m currently considering buying GE75 8SG (9SG is not available at the moment).
I believe i have read eventually everything one could possibly find on this matter around here but i`m still not sure about the overall quality of the MSI laptops.
I see that there are a lot of tuning options to metigate thermal issues and improve performance even further. Including very sophisticated BIOS tuning options usually found only on OC desktop mainboards and not available on laptops. But as far as i can tell there are quite a lot issues with what seems to be poor MSI quality control related like failing key backlight, significantly uneven gaps between cooling module and components, coil whine, hinges going south and so on. I`m also concerned about the placement of the battery where it is in GE75 - in the rear of the case, where it is significantly warmer than in usual location in front under palmrest.

So my question is: how well do the top line MSI laptops perform in long term perspective? Especially interested to hear from the owners of previous generation, other models etc who has owned the laptops for a lon periods like 2+ years.

PS: I have some inside information from the official local repairer that there are significant issues with spare parts availability as soon as model goes over 2 years of official warranty period.

Thanks!

 

I've had my MSi GT80 with 980m sli for more than 4 years and no issues. One Kingston drive did fail on me but other than that mine is still working as of this moment. Obviously that's my experience and it will vary so take it as it is.

 

Thanks a lot!

 

All my MSI laptops since 2010 (MSI GX660R) still work to this day, and have spare parts but some of the components for the oldest versions.

The MSI poor quality control is not MSI's.... exclusive. All manufacturers have quality control issues at times, and depending on the model, they can be serious issues. That's why we have these forums! In the end, us users experience these issues and help as a community to solve them. Again, this is not MSI's issue, it's every manufacturer ever. All the issues you posted affect different models and only specific issues, meaning that any one single model of MSI does not have all simultaneous hinge breaking, uneven heatsink, coil whine and dying backlight (unless, you are extremely unlucky haha).

I hope users here can give you a good insight of the model, because the GE75 is a new model. But I think it has less issues than the GS series so that's good.

I do think there is a noticeable issue of keyboard individual LEDs dying. Or at least it is notorious enough to have different posts about it here. Aside from that, coil whine is inherent to electronics and you can't know how much, if any, will be present with your machine, and it's not catalogued as a hardware defect itself, it depends on the user if they get annoyed or not, so do check it out if you buy a machine. And it varies with load. For example my GT80 only had coil whine when playing Witcher 3 at 4k - and hardly any other game even made it loud.

 

Thanks alot, mate!

 

Holy moly

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Is there any consensus on the 8th gen 8750H vs the 9th gen 9750H? Is it worth $300 for the newer CPU for the GE75?

 

I've had my GE75-9SF-286 with RTX2070 for about a week from HIDevolution (shout out to [email protected]).

They did the full thermal treatment - Kryonaut - Thermal Grizzly and Fujipoly pads.

I spent most of the last week using Throttlestop and MSI Afterburner in an attempt to improve my Firestrike score. Turns out it was a waste of time. Best I could get with them (no matter what I tried) was high 16,000's - low 17,000's. So I decided to reset everything back to defaults, uninstall all of it, and just run Firestrike at the "factory" settings direct from HIDevolution.

Here's my result: https://www.3dmark.com/3dm/36484355

 

Awesome man!

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Have a look: https://www.notebookcheck.net/Mobile-Processors-Benchmarklist.2436.0.html benchmarks give (just) about 3 - 7% advantage

 

I've had my GE75 (8750h/2080) for about 6 weeks. The first 4 weeks it was flawless through all my benchmarking, gaming, and swapping my SSD's and reinstalling everything. Temps are under control by undervolt, I rarely even used max fans since it wasn't needed.

The last couple weeks it has been BSOD's at random times, usually when playing a game, but I've also has window completely freeze on the desktop for no apparent reason, even when I wasn't at the machine (came back hours later and found it had frozen in the morning). Its hard to actually see the temps when it freezes but I played some games windowed mode and watched the temps in the background during and when it froze the max temps were normal for me (about 80c for CPU/GPU).

I've exhausted about all I can think of with video drivers, audio drivers, killer software and drivers, removing any optional accessories, stock on CPU and GPU, exited most of my installed programs that run in the background, updated windows fully again. I've sone the SFC repair, it found something one time but didn't help at all. Nothing seems to help. I'm worried I may have a hardware issue, but before I call in support I was going to swap back in the original SSD's and run stock for a little while to see if maybe it is something installed or how I have my system configured. I can't really go back using system restore because when I noticed this issue, I didn't have any restore points which is kind of weird. Now I have a few from my troubleshooting but they are all bad anyways.

The BSOD's have had various codes, from watchdog timer, NTFS file system, WHEA error, and a few others, rarely is it the same one. I also noticed when it says collecting info it freezes at 0% so I always have to manually hold the power button to shutdown. I see no temp issues or WHEA errors in HWinfo though.

Anyone have any words of wisdom, things to try that I hadn't done from all my googling?

 

Sorry if I missed this (read through your post twice) but did you try removing/lowering the undervolt?

 

I kinda blew past it when I casually mentioned stock on cpu and gpu. Yes I went back to all stock voltages and settings as far as I can tell. Also stock GPU and exited afterburner as well. I do not use dragon center so that shouldn't be impacting anything.

It's so weird because it was running perfect, and still runs fine until the crash. I really hope its not s hardware issue. I think I lost all my minidump files when windows updated to 1809. Seems like most of the BSODs aren't saving the files to review and troubleshoot.

 

I think the best way to know for sure that you've un-done the Throttlestop settings is to delete the ThrottleStop.ini file inside the folder and then restart the computer. This may not be your issue, but would be nice to rule out as the issue because random BSODs could be caused by a voltage issue. And I assume you didn't make any BIOS changes? Can always do a windows refresh, to rule out software related issues, but I think that's more of a last resort for now.

 

One more questin guys: huge amount of negative replies on the hinge issue
This really looks like design flaw being dragged over from older models. What would you say?

 

I ordered the conductonaut but I also had an old tube of arctic silver laying here at the office. I went ahead and did the arctic silver 5 while waiting on the thermal grizzly. Successfully shaved 11-12*C off my max temps and the fans run less overall to cool the chip back down. The 11-12 C are temps compared to before and after just running timespy. I think I'm happy with the way it is right now and will leave the silver there. I did not quite a pea size on the gpu and the little line method on the cpu. I used k5 pro to replace the blue gummy and left the pink pads on where they were (2 stayed in place, 2 stayed on heatsink). I had most cores in upper 90s while playing quake champions a couple hours last weekend.

There was plenty of paste on the chips and squashed out past the dies just like other pics on here show. I guess the factory goop is just that bad.

 

Most GE users reporting hinge issues range from 2 to 4 years of use. GE75 is a new model that has barely been out in the market. On top of having a completely new design... what gives you the idea that it is dragging the same problem?

 

maybe you undervolted too much? i had a deep undervolt and after a couple of weeks i got random bluescreens. had to go into safe mode, reset TS, apply weaker undervolt and no issues anymore. did you try TS bench on TS?

 

Hello guys, I'm a proud owner of a Ge75 with 9750H/RTX2080/32GB ram.
The system is throttling.
I've installed Intel XTU but it want to desactivate Intel TurboBoost, by defaut:



It makes it at Intel XTU launch, and the option to reactivate is greyed so I can't do anything.

I precise that the OS is the one preinstalled, with every MSI App that are inside out of the box.

Can someone help me?

EDIT: BIOS is in out-of-the-box state

 

I have a brand new spare charger for the msi ge75. I no longer need it. PM me if interested.

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What's the current version of your BIOS and EC firmware? You can find this information in the BIOS under System Info.
It's recommended to update them to the latest version.

 

I am here to seek advice between GS75 and GE75. Not RTX2080 or 2060.
I am getting RTX2070 with i7-8750H. No repaste. Stock.
Will GS75 faces CPU thermal throttling?
If so, does GE75 has better thermal capabilities and has no thermal throttling?

 

I own GE75 and am running it with stock paste. Only made some tweaks with throttlestop and I'm not experiencing any thermal throttling on the CPU. I'm pretty sure GS75 wont be having any throttling issues either, because even tho it has slimmer design, the machine also has one extra fan dedicated for the CPU.

 

Thank you for your valuable reply. Which RTX are you using?
Did you run any benchmark test to see if the CPU does throttle at 95 degrees as shown in youtube reviews?

 

I just got mine and just running Apex legends I get a hard throttle CPU temps jump to 98c.

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Both will depend on thermal paste from factory. Mine had a decent job and did not throttle. I do encourage you to undervolt the machine, this will be the first key to avoid throttling.

Ambient temps also make a huge difference, as well as fan speeds.

 

Don't get the GS variant, weak speakers, difficult to maintain, and runs very hot, memory and SSD are not accessible, get the GE75 better option but weaker battery life, and its better to re paste with Krynout as it will keep the laptop cool and will also lengthen its durability, improve reliability and make it run quiet.

 

GE75 has higher thermal capacity than GS75, but GS75 has higher portability, slightly better gaming capability at reduced performance while on battery (and larger battery capacity).

 

Hello. I am thinking of buying a Ge75 with the i7 8750h and RTX 2070 but i have 2 questions.

Since the laptop only comes with 1 stick of ram (16 GB) i am thinking of buying another with 16 GB of ram for dual channel but i'm afraid of compatibility issues. Can someone tell me if either of these will work for dual channel with the included ram that comes with the laptop?

HyperX Impact 16GB (1x16GB) DDR4-2666MHz CL15

OR

Kingston ValueRAM 16GB (1x16GB) DDR4-2666MHz CL19

They are about the same price so what i'm worried about is the dual channel compatibility here.

Or should i play it safe and get 2 8GB sticks that are exactly the same brand and type?

Also, i hear that the laptop runs Hot in the CPU so, although it will be my last resort (after undervolting, etc), i may atempt to repaste it with Noctua NT-H1 Thermal Paste.
If i do, will i lose my warranty?
And is it possible to reuse the goey stuff on the vrms if i don't have thermal Pads?