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    AW18 980m SLI issues.

    Discussion in 'Alienware 18 and M18x' started by Raja786, Jan 7, 2018.

  1. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    Just get the last set of cards and please don't tinker with them till you are comfortable enough around hardware.
     
  2. Raja786

    Raja786 Notebook Consultant

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    All I can do is hope Siggi checks and checks again that the product clevo centre are sending me is of the quality he’d expect if he was the buyer. That way there’s no chance a buyer would ever complain.


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  3. Raja786

    Raja786 Notebook Consultant

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    Yes I’ve decided the only game I’ll play with 980m sli is solitaire.


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  4. TheDantee

    TheDantee Notebook Evangelist

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    U spelt minesweeper wrong

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  5. Raja786

    Raja786 Notebook Consultant

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    Lol no I don’t want to risk crying the cards. Only time I’d play that is if I had a quad 1080Ti setup.


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  6. jerryzago

    jerryzago Notebook Consultant

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    Just to help with the terminology here, because I was also a newbie buyer and seller.

    New = new item, never used, no signs of wear and for some products, almost no shelf life.
    Used = Item is used as intented since it was bought new and no mods on it.
    Refurbished = Item used with damage which was repaired into a state that it can be operational as new.

    Backstock = old item that it was never used. It is not refered as new, since it was manufactured some time ago. It has hagh self life.

    Returned stock = Item was used as a dispay item. Doesn't have singhs of wear or damage, but at some point it was operational and was stored for later use.

    I hope I helped enough.
     
    Last edited: Feb 7, 2018
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  7. Danishblunt

    Danishblunt Guest

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    exacly.

    @ Raja786:
    QuadSLI 980Ms with watercooling, otherwise you'll burn them again.
     
  8. Raja786

    Raja786 Notebook Consultant

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    What if I attached 4 980m’s on to a motherboard and submerged them in a bucket of water. Would that be sufficient cooling? It wouldn’t void warranty would it?


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  9. Danishblunt

    Danishblunt Guest

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    ofc you'd vid warranty. You're not even allowed to touch them, the moment you touch them they will shatter into pieces and warranty is gone man.
     
  10. Raja786

    Raja786 Notebook Consultant

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    FML


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  11. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    Mineral oil submerged cooling is the $hit now.
     
  12. Raja786

    Raja786 Notebook Consultant

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    Ok so correct me if I’m wrong.

    1. Get bucket
    2. Add miniral oil
    3. Take a **** in it

    Then I’m good to go?


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  13. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    Sounds just about right.
     
  14. Danishblunt

    Danishblunt Guest

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    The question is how you prevent them from shattering when trying to put them in since they are refurbished from stonage.
     
  15. Raja786

    Raja786 Notebook Consultant

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    Cool.


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  16. jerryzago

    jerryzago Notebook Consultant

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    Does mineral oil consered as 'new' or 'backstock'?
     
  17. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    The case is quite simple, KAPOK reports, installation errors, and the case is immediately closed by PayPal.
    But I gave the user the opportunity to decide for themselves.
    and he closed the case himself and I will help him as promised.
    So, what do you want?
    Write something rational on the subject and no BULL SH*T
     
  18. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    Do not worry, I promised you, and I'll help you.
     
  19. TheDantee

    TheDantee Notebook Evangelist

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    I find it a joke how 3 cards are broken.... U here of the odd 1 card being broken here and there but 3 in a row.... C'mon man what garbage are u selling

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  20. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    Write only if you know what you write ...
    OK!
     
  21. TheDantee

    TheDantee Notebook Evangelist

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    I do know what I write and I don't think u can make 2 claims on PayPal therefore u could screw him over at any time...

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  22. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    Yes, something went wrong and I will help him too.
    You have to become calmer, life is too short to get upset.
     
  23. TheDantee

    TheDantee Notebook Evangelist

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    It's not just the fact of replacing the cards... He bought these back in December it's now February still not running... That's Sad... As a customer when I buy something I'm usual excited to get it and use it not wait another 2 months to get it and still not use it...

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  24. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    I want to help him.
     
  25. TheDantee

    TheDantee Notebook Evangelist

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    I'm just showing a perspective from what a buyer may think... As anyone can say they will help and never do.... After the first time u helped the only thing he got was 1 decent card and another dead card...

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  26. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    I want one of these cards just to see what the hooplah is all about.
     
  27. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    I will try to get the graphics card back
    He has received two audited and working graphics cards
     
  28. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    @Raja786 did this scammer finally give you a working set of cards?

    Did the EU trade commission help you recoup those shipping costs?
     
  29. Raja786

    Raja786 Notebook Consultant

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    Cards got to him around 3-4 days ago. Messaged him yesterday still waiting for a reply. Didn’t take it further yet.


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  30. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    I'd say for now just put your hope in the trade commission and probably a bank chargeback.
     
  31. Raja786

    Raja786 Notebook Consultant

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    Going to give him a few days as he said he would help. If it comes to that then yes I will have to. But hopefully it shouldn’t.


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  32. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Here's hoping for the best.
     
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  33. Danishblunt

    Danishblunt Guest

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    Apparently he's in vacation.
     
  34. Raja786

    Raja786 Notebook Consultant

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    He messaged me 2 days ago asking for tracking info. Let’s see if he replies.


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  35. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Stalling time to make paypal payments not affected by the bank.

    IMO just claim the bank / trade commission now. Less risk.
     
  36. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    Send the cards to me or @Raidriar , we’ll test it and let you know for sure if it’s user error or cards faulty.
     
  37. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    already offered, but he's in the EU. Shipping would cost a fortune both ways.
     
  38. Raja786

    Raja786 Notebook Consultant

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    I’ve sent the faulty card back. But would have if postage wasn’t so expensive, just to get a neutral opinion. Siggi did say he’d post you one didn’t he?


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  39. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    I haven't heard such an offer, but if he wants a third party to weigh in on his cards and clear his name I'd be happy to do it.
     
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  40. Raja786

    Raja786 Notebook Consultant

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    Here’s the card I received yesterday. This picture was taken out the box.

    [​IMG]
    [​IMG]

    Card is used in my opinion. When I installed it it was recognised in bios and device manager straight away without me doing anything. Flashed with official dell vbios. Let’s see how long this one lasts. Going to test everyday with atleast 1 hour of light gaming. Keep you guys posted.


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  41. Raja786

    Raja786 Notebook Consultant

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    Some benchmarks.

    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]


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  42. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    For sure that is a Clevo card.
     
  43. Raja786

    Raja786 Notebook Consultant

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    Yes it is. Shipped from clevo centre Germany.


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  44. Raja786

    Raja786 Notebook Consultant

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    The day after posting the screenshots above I got home from work turned my laptop on and was greeted with a blue screen “your pc ran into a problem and needs to restart.” Second time it tried to load again and went into trouble shoot screen. So clicked restart again and got black screen with Alienware and loading circle got stuck. So powered off and turned on again. This time same again and then troubleshoot page. So went into safe mode. Once I was logged into windows in safe mode I opened up device manager and under display could see 2 gtx 980’s. Disabled both and restarted laptop, this time I got the option of going into bios so spammed f2. Once in bios I checked video options to make sure it was in peg which it was. Exited bios and straight into windows. Once in Windows I opened device manager again and only could see intel hd graphics as the display adapter in use. So I went into view and then show hidden devices. Could see both 980m’s. Right clicked first one and got a beep and screen flicker and desktop icons went small like they do anyway. When I enabling second card I got black screen. Tried a few times to be sure it was the GPU I just got the day before. Every time I disable the second card I have no problems but as soon as I enable it all I’m getting is a black screen and not being able to boot into windows. I’m sick and tired of this BS. This is the fourth card I have received which is faulty from clevo centre Germany. I am going to remove both cards and put the faulty card in the first slot to be sure as well as try my 770m’s so people don’t blame my laptop saying it could be 2nd GPU slot that’s frying the cards. Will update.


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  45. Raja786

    Raja786 Notebook Consultant

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    Just an update. Ended up with 1 card working. Hardcore custom doesn’t want anything to do with the faulty card and advised me to contact clevo Germany instead. Contacted them and they say warranty is void if their cards are installed in non clevo systems which is BS, as they’ve repaired them before. So just for anyone out there thinking of buying cards, please just go through to Woodzstack he is reputable and his cards won’t fry a day after installation. Yes it might work out a little more expensive than others out there but trust me I’d rather pay a little extra and have a card that works so I can enjoy gaming rather than trying to save a few bucks and having to strip your system every other day to take out cards that are damaged and badly repaired by cowboys in the first place and sold as new. Good luck all & Thankyou to all who helped me on these forums especiallyTheDante and DanishBlunt you guys are awesome


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  46. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    It is BS. It should not matter what laptop the cards go into, especially this model GPU. The Alienware 18 has sufficient cooling so it's BS on their end.
     
  47. Raja786

    Raja786 Notebook Consultant

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    Exactly. Well at least I know not to entertain them in the future. It’s their loss. Bad publicity.


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