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    AW18 980m SLI issues.

    Discussion in 'Alienware 18 and M18x' started by Raja786, Jan 7, 2018.

  1. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    I still have 2 GTX 280M built in 2009 Both with travel card.

    Are the now new or old?

    or do graphics cards have an expiration date, like food.

    The second graphics card set was delivered directly from Taiwan,
    After delivery, it was additionally checked in the service center and then sent to the UK.

    And these replacement graphics cards were delivered out of goodwill

    Because the first two graphics cards had overvoltage damage,
    and with overvoltage damage there is no guarantee.
     
  2. TheDantee

    TheDantee Notebook Evangelist

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    out of goodwill? The first product didn't even work! As I buyter I would not have paid return shipping and would have fought for my money back on paypal and went straight to another seller
     
  3. Danishblunt

    Danishblunt Guest

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    Well yes, because I thought you couldn't possibly get so cheapply made cards that would literally die before even installing drivers. Obviously I was wrong, you somehow managed to get cheaply made cards. So congratz on that I guess.

    The 2nd pair of cards were refurbished as already pointed out on my previous post, even showcasing where it has been refurbished. Hell 1 of the cards even date back to 2014.

    Oh yeah goodwill, sell him cheaply made cards which died even before proper usage and then replace them with refurbished ones. You gotta be kidding me.
     
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  4. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    I have seen new cards with bad components and ugly looking PCBs (For example get two standard MXM 3.0B cards one from MSI and another from DELL and you will see what I mean), by just looking at a card you can't really tell if it was used or not unless it was really abused or seriously overused. Getting the card manufacturing date from serial number is a piece of information that I don't have access to and I can't confirm or deny the information you received.

    that's why I gave my unbiased technical opinion regardless of the long fight going on in the thread which I am not and will not be part of.

    Can an old refurb card die from overvoltage?
    Yes, quite likely.

    Can a new card with a weak component die from overvoltage?
    Once again yes, quite likely.

    Would a supplier support flashing an aftermarket modified vBios in the warranty?
    It's up to the supplier but most of them don't and quite frankly they shouldn't. Especially, with the amount of damage I have seen users cause to their electronics because of inadequate information about tinkering with said hardware.

    I am sorry to say this but the thread especially at the beginning gave me the impression that you really didn't have any idea what you were doing and when people are misinformed or less-informed it's likely that they can cause unintended damage, examples:

    1- You didn't even know your cards vendor, you always said "CEG" and they aren't your supplier.
    2- You actually thought someone can send you a GPU with "Blank vBios" which is impossible.
    3- At the first detection of a problem, you flashed the wrong Prema vBios instead of going for a stock vBios.
    4- You had a second set of working cards and still once again flashed an aftermarket vBios and you said your temps were in check without realizing that the only temp you can see is the "core temp" and absolutely no other temps on let's say any other component on board.

    I am sorry for the long post, I am not on either side here so I am giving my overview on the situation. Since the thread is really taking a turn into the wrong direction, I believe that what you should do when you receive your 3rd set of GPUs, use them with stock vBios and test them for sometime before jumping into something more advanced or much better sell them and buy from a different vendor.

    On a side note because this has been a thorn in my throat for sometime, everyone claiming that reputable sellers or whatever should send the cards with vBioses corresponding to the brand of the machine you bought the cards for. This wasn't the case for me most of the time, and I purchased from very reputable sellers on this forum "won't be naming names", I got GPUs for DELLs flashed with MSI and CLEVO vBioses many times over.
     
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  5. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    The first graphics cards were Brand New.
    Additionally checked before shipping.
    And after delivery at once overvoltage damage.
    It's very strange

    Incidentally, overvoltage damage is not covered by warranty
    also flashing BIOS or VBIOS
     
  6. Danishblunt

    Danishblunt Guest

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    Yes, there are new cards which are mostly sold by chinese sellers on ebay which are new and have very cheap components.

    Also your impression is entirely correct, OP has no clue about anything, he learned along the way while trying to get help. Looking at the components that died this wasn't OP's fault but rather bad cards.

    To clearify what happened really since you seem confused:
    - Got 2 new cards, notebook didn't detect them, they died before even using them.
    - He tried to flash a new vBios but due to them being dead the notebook couldnt flash anything.
    - After sending them back he got refurbished ones
    - He flashed Prema Bios, left them at stock.
    - Slave died.
     
  7. Raja786

    Raja786 Notebook Consultant

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    I did not touch any settings that you are assuming. Premas files are self executable. Right click and run and they flash automatically. Your trying to imply I’ve messed around with voltage and stuff which is horse ****.


    Sent from my iPhone using Tapatalk
     
  8. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    Prema vBios at stock for me used to push as high as 125-130 watts of continuous power, while no stock vBios of a 980m that I know of wouldn't power throttle at 115 watts (for prolonged use these cards wouldn't break the 105 watts).

    That's why I said with the new cards he has to test them at stock clocks with stock vBios because this is what they are marketed as being capable of handling. If they die, then he has the right and the support of the community to ask for reimbursement and the seller has to conform.

    By using aftermarket firmware, he is simply waving his rights and if we stand by that we are being unfair to the seller.

    When we play with the hardware we simply do it on our own risk, I can't think of anyone here even the most veteran who didn't kill a piece of hardware while messing with it.
     
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  9. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    Brother, Prema vBios runs at 1.064V out of the box and it has no power throttling whatsoever. Sustained load power consumption is intense compared to stock vBioses (Check my post above).
     
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  10. Danishblunt

    Danishblunt Guest

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    I was just making sure that you know that the first set of "new" cards didn't die because of any vBios because they died way earlier.

    Also the vBios thing is only accurate if the EC is also unlocked and allows higher powerdraw.
    And yes you're correct, however in this case we have the issue, that the 2nd pair of cards were both refurbished while the seller has promised new cards.
     
  11. Raja786

    Raja786 Notebook Consultant

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    1. I didn’t assume this I was led to believe by the seller that he was CEG. Have evidence of this as well.

    2.After trying everything I did believe the cards might be blank because I did not even think that’s new cards could be damaged already.

    3.Tried to flash dell bios initially, after failing to do this I tried prema’s which were both unsuccessful attempts because the cards were non existent in my system bios and device manager.

    4.If this is correct both cards would have failed as both have the same bios. Doesn’t make sense that one would fail (slave) as the other that does most of the work (master) would’nt have a problem and carry on working like it should.


    Sent from my iPhone using Tapatalk
     
  12. TheDantee

    TheDantee Notebook Evangelist

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    Premas vbios automatically raises the voltage... Which should not be a problem my 980Ms were heavily overclocked without issue

    Sent from my ONEPLUS A5000 using Tapatalk
     
  13. Danishblunt

    Danishblunt Guest

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    because a proper 980M can easily sustain premas stock voltage and beyond. Only cheaply made and badly refurbished cards would instantly die.
     
  14. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    The graphics cards were not without reason a short circuit
     
  15. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    But are they advertised to run as such? Simply put No. Sadly this is the argument OEMs are using to impose BGA on everyone and sell the officially "overclockable" trash on us.

    The seller is safe on both moral and legal grounds in the 2nd round, and once again that's why I said for the 3rd round run them at stock if they run good, sell them and buy a pair from a seller that can stand behind his products under overclocked conditions. If they fail at stock, you should 100% get your money back.
     
  16. Danishblunt

    Danishblunt Guest

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    Normally yes, but in this case the fact that he sends refurbished ones to replace new ones that died out even before proper usage is unacceptable. If the guy had sent new replacements and OP had broken them by overvoltage, then OP is done for, but here the seller replaced new ones which broke because of poor build before flashing anything with refurbished cards.

    They broke even before installing drivers. They died because you sold him cheap garbage then replaced them with refurbished crap.

    I think it's best to send ebay a long letter on what is happening with the proof of replacement of refurbished crap and tell them to shutdown his store. Maybe that way he will stop pretending and start being serious on his next attempt to start a business.
     
  17. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    It is exactly like that,
    Unfortunately, not many people know that, most just try it blind and without a plan,
    and later they cry, this is something defect.
     
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  18. Danishblunt

    Danishblunt Guest

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    Yeah because you tell them you sell them new cards and instead they get refurbished crap and then you're completely surpised why they kill their cards. Good job.
     
  19. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    well, for the 3rd round he should tread carefully.
     
  20. Danishblunt

    Danishblunt Guest

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    I like how you imply it's completely fine to sell people refurbished garbage as new.

    Lets see how you react once you buy new hardware and you realize that it's old and refurbished when dying on you while the seller tells you it's you who broke it.
     
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  21. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    Perfectly summarized
     
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  22. Danishblunt

    Danishblunt Guest

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    Except I fixed the errors he made in his summary.

    This wasn't possible due to the garbage you sold him. Cards broke down way before that.

    I think I should contact Ebay about this and hopefully get your store shutdown. Let me sum up what is happening here:

    - Buyer bought poorly made new cards.
    - Cards broke down by simply pressing the power button, buyer didn't even get into Windows before realizing cards were both dead.
    - Buyer attempted to flash other vBios on the card, but failed because the cards already died and wouldn't be detected by anything.
    - Buyer reached out to the seller, seller tells buyer that he will send 2 new cards from taiwan.
    - Buyer recieves 2 refurbished cards, both work.
    - Buyer flashes PremaBios on them.
    - Slave card dies on refurbished chip.
    - Seller blames the buyer because of vBios, despite card breaking on the refurbished place which obviously was a bad solderjob.
    - buyer is frustrated and reaches out for help.

    That you even have the balls to act like this is completely normal and accetable is completely beyond me. I'm starting to get enticed to contact ebay about this and possibly shutdown your store.
     
    Last edited by a moderator: Feb 7, 2018
  23. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    He got original KAPOK cards.
    You can distinguish DELL from KAPOK BCP or not?
     
  24. Danishblunt

    Danishblunt Guest

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    I don't care if he got original cards or not. If they are poorly done or refurbished it's unacceptable. You would think that it would tip you off that both cards died at the exact same capacitor and come to the conlcusion that the cards very likely had some production error, instead of making something up.

    You send him refurbished cards after new ones died. This is not acceptable.

    What you should have done is contact the company where you got the cards from, tell them that they had some production error since both cards died on the exact same capacitor and replace those cards with new ones. If OP had broken new cards with Prema BIOS while overclocking and you see a card with a dead mosfet and the other maybe with a dead capcitor, then you have all the rights to tell the buyer to get the hell out of here and stop breaking the cards. However instead you send him refurbished garbage.
     
  25. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    Bought plenty of refurbs before. Never killed any or had any die on me. I am still not implying that the cards he received were refurbed because as I mentioned before it is not highly unlikely to have a new card with crappy components and at the same time manufacturing date of a chip is meaningless. I have an intel 4710MQ that I bought years ago and never used, so in a sense it was manufactured 4-5 years ago but still new.
     
  26. Danishblunt

    Danishblunt Guest

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    You cannot compare a CPU with a GPU. Killing CPU's is extremely hard. I've even seen a guy who tried to kill an AMD chip, he needed almost 2 volts to kill it.
    And as you perfecly mentioned, yes, it's not that uncommon to get bad components on new cards. How many times have you seen the exact same damage on 2 cards on the same minute caused by your own mistake rather than production error? Exacly, it doesn't happen.

    If you pay 890Euros for new cards, they die from production error and you recieve 1 old refurbished card and 1 new refurbished card, then you obviously get really upset because you paid for new cards, especially after the refurbished older card died because of bad refurb. Look a couple of pages back, I pointed out where the cards have been refurbished, and guess what? Where the did card die?

    On 1 of the refurbished chips.

    And then you think this is acceptable?

    I'm not debating wheter or not it's ok to kill cards with the vBios. I'm not even talking about the fact that the 2014 card might have died earlier due to the vBios, what I'm saying is, you absolutely cannot sell refurbished cards as new. Again, if OP had recieved a set of new cards, both working fine, and 1 dying after some usage and vBiosmod then this would be a no brainer, but we talk refurbished cards, that died on the place it got repaired on while OP has paid for new.

    Obviously the 2014 card would have died sooner or later, even on stock vBios, it very likely wouldn't have lasted a week.
     
    Last edited by a moderator: Feb 7, 2018
  27. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    I am not debating the robustness of CPUs vs that of GPUs, what I am saying is manufacturing date of a chip and its condition are completely irrelevant. a 10 years old chip that was never used is new and a 1 year old chip that was used for one year is used. If I shown you some of the photos of new boards that came with DELL, ASUS and MSI machines, you wouldn't only believe they were refurbed, but may believe they were soldered by monkey on a unicycle. Yet they are new.
     
  28. Danishblunt

    Danishblunt Guest

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    It does make a difference, because even if it's not new it doesn't mean it can't degrade. It's like buying a new set of battery and leave it there for 10 years, after trying to use it it will be completely depleaded and can¨t be charged, never been used so it has to be new, amirite? No it isnt.

    As Woodzstack already pointed out, the contact with air alone can cause reactions which causes it to degrade. So don't even try to run that way. Also nobody said you implied they were refurbished, because we know they were and the seller didn't deny it either. So don't even try to make it sound like the 2nd set of cards weren't refurbished, because that would be ridiculous.
     
  29. TheDantee

    TheDantee Notebook Evangelist

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    I agree the capacitors will still start to die out... Personally I love buying used never have had any issues over the years and find it a much cheaper method

    Sent from my ONEPLUS A5000 using Tapatalk
     
  30. Danishblunt

    Danishblunt Guest

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    Since you're way to lazy to go couple of pages back:
    [​IMG]
    [​IMG]

    Vbios killed the card. Yeah right.

    Me too. I feel like buying "new" on ebay usually tends to give you terrible refurbjobs or bad quality components while buying used you seem to get used but high quality components and you know it works, because it has been used for quite some time and apparently never died out.

    I bought my P157SM and all parts used, never had any problems at any point. If anything I'm impressed by my msata running at 85c (it's like 105c on CPU) for years and still have a 100% good condition on crystaldisk.
     
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  31. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    Bull ****
    It was written that his defective graphics cards are not repaired, and he gets replacement cards.
    And that Owohl his first two graphics cards were destroyed by overvoltage.

    So write correct, or let it be. OK
     
  32. Danishblunt

    Danishblunt Guest

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    Alright I'll write german since you do seem not to understand any english.

    Raffst du nicht, dass die Karten verreckt sind bevor der Typ überhaupt irgendwas mit denen machen konnte? Nimm einen SPI programmer, und lad dir das vBios runter, dann wirst du ganz schnell merken, dass du hier der bist, der im Falschen liegt nachdem du realisierst dass dort verdammte Stock vBios drauf laufen.

    Er hat legidlich die Karten reingehauen, notebook gestartet und siehe da, Karten werden nicht erkannt. Er wollte ein neues vBios drauf flashen weil er dachte, dass es sein Problem fixen konnte, aber da die Karten defekt waren bevor er überhaupt ins Windows gekommen ist konnte er nichts damit machen.

    Du kannst ihm nicht die Schuld geben dass die Firma, die deine Karten gegeben hat billige Teile genutzt hat und deswegen kaputt gegangen sind. Lern erstmal wie man eine richtige Diagnose macht bevor du dich hier zum Affen machst.

    Und schon garnicht reparierte Karten als ersatz geben wenn er neue Karten gekauft hat. Ich glaube es hackt bei dir.
     
  33. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    I never said the cards were refurb or not, I am stating possibilities. Go back to my posts and you will realize that I said many times over that the OP should take care with the 3rd set of cards, If I believed that he 100% killed the cards I would have insisted that he doesn't even deserve a 3rd set. That's why I said the last set should be tested with as less variables as possible.

    Going to the language of your post, the continuous over the top bravado is irritating enough already. Using vulgar language (Highlighted above) is completely unacceptable. I have been part of this community helping people for almost a decade. If I was lazy that would have never been the case. I hope this would be the last time I mention this or otherwise don't reply to my posts or mention me in a disrespectful way.
     
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  34. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    Not all GTX 980M are the same
    it depends on which ASIC value the graphics types have.

    So you can not say that my graphics card works well with the settings,
    another GTX980M does not work anymore with the same OC settings
     
  35. Danishblunt

    Danishblunt Guest

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    1.) False statment.
    2.) If he doesn't get what he paid for, he isn't waving his rights
    3.) No because he sent something the buyer didn't pay for.

    You're not helping. Because it matters a lot of the cards are refurb or not, also you can't make things up like that the flashed a vBios on cards that died way before that or that OP is waving his rights by flashing on cards he's not supposed to have in the first place. If you had read the previous post, you'd know the cards were refurbished AND knew that OP didn't even get the chance to flash anything on them.

    If you want to help, read the entire thread, see whats going on and then write. But throwing new things in while confusing everyone is a complete NONO. The seller thinks the first set of card broke due to flashed vBios, which again never happened.
     
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  36. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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  37. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    He got new cards first,
    after that he got replacement Cards.
     
  38. Danishblunt

    Danishblunt Guest

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    And you're suprised why people tell you to read again?

    When he tried to flash the first new cards in order to fix it without realizing they died time ago:
    [​IMG]

    Exacly, and the replacement cards were refurbished. This is the problem, you substituted refurbished for new, he paid for new. As I already wrote you in your native tounge, you can easily check the cards yourself and see that they died without him doing anything. Stock vBios still on them. You can't replace new cards with a production defect with refurbished cards, you have to replace them with what he paid for, another set of new cards.
     
    Last edited by a moderator: Feb 7, 2018
  39. TheDantee

    TheDantee Notebook Evangelist

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    New cards u admitted like a couple messages back they were older cards used for a couple years

    Sent from my ONEPLUS A5000 using Tapatalk
     
  40. TheDantee

    TheDantee Notebook Evangelist

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    States right here you agree the card "it's exactly like that" refering to that it was used for a couple years [​IMG]

    Sent from my ONEPLUS A5000 using Tapatalk
     
  41. Raja786

    Raja786 Notebook Consultant

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    Some good news for you all!

    I’ve just found out I’m going to be a father after trying for a family for 10 years


    Sent from my iPhone using Tapatalk
     
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  42. Danishblunt

    Danishblunt Guest

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    Congratz man, still weird that this is coming out of nowhere tho :'D
    u better get that gaming notebook fixed so that your kid won't hog your only PC/notebook. :cool:
     
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  43. Raja786

    Raja786 Notebook Consultant

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    Could be worse, I could end up having twins and then I’d have to buy an sli cable from Siggi


    Sent from my iPhone using Tapatalk
     
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  44. Hardcorecustom

    Hardcorecustom Notebook Enthusiast

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    There were many mistakes in installing the first graphics cards
    Unlocked A12 BIOS had wrong settings.
    X-brackets were removed and exchanged for others. etc.

    When the OP opened at PayPal a case
    I wrote him, if it turns out that he has damaged the graphics cards, there will be no guarantee.

    He had possibility, he closes the case, and I make sure he gets replacement graphics cards.

    He immediately closed the case.
     
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  45. TheDantee

    TheDantee Notebook Evangelist

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    I wouldn't have closed the case until I recieved a working set of cards...

    Sent from my ONEPLUS A5000 using Tapatalk
     
  46. Raja786

    Raja786 Notebook Consultant

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    To be honest I did it because he had been good to me from day one so I felt guilty.


    Sent from my iPhone using Tapatalk
     
  47. TheDantee

    TheDantee Notebook Evangelist

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    Felt guilty for what? U have no product and your allowing him to take your money with no more guarantees

    Sent from my ONEPLUS A5000 using Tapatalk
     
  48. Danishblunt

    Danishblunt Guest

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    Put yourself into his shoes, he's a complete newbie. First time upgrading his hardware. He actually thought the cards had blank vBios on them etc. Yes, he's inexperienced, but you can clearly see that none of his cards had any physical damage and the fact that both cards broke at the same component and both cards were made on the same day it's very very likely that this is just a bad production error. You would call this "montags Grafikkarte".

    Wrong settings in the BIOS won't kill the cards.I've yet to see a single Bios that would control the voltage etc. of any graphicscard.

    He's insecure so obviously he's not sure what happened. If I were the guy i'd probably reply with "Go on, try me, check the cards". You're not stupid, you know exacly that it's extremely unlikely something happened to the cards because of him and not the actual cards. So stop blaming it on him.
     
  49. Raja786

    Raja786 Notebook Consultant

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    I’m the sort of person that goes by the moto, treat people the way you would be like to be treated. I wouldn’t want to try anything on with someone and hope people feel the same. I’m still positive that we will come to an amicable solution.


    Sent from my iPhone using Tapatalk
     
  50. Danishblunt

    Danishblunt Guest

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    I'm the most pleasand and unpleasant person you can possibly deal with. The thing is, by being nice and all, you always get abused so much. If I'm happy about the service, I let people know about it and be pleasant. For instance when Phoenix did his service for me, I was very satisfied, made a thread about it and let people know that he's a good guy. If I get threated like crap, for instance when suddenly I did nothing wrong and someone claims I destroyed something hence not having warranty, I'll be extremely unpleasant to deal with, usually ending with me getting a full refund or a replacement of brand new shiny things.
     
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