I question the headache narrative because their are to many variables to pin it on the screen. Like viewing distance, marathon gaming mixed with energy drinks, and as you stated refresh, and Gsync. If it was really an issue why would dell sell a Alienware 55" OLED gaming monitor. Reminds me when some people were claiming that VR caused some people to have seizures. Perhaps if your an epileptic. and if that's the case a warning label would have protected against legalities. I had a few TBI's which could potentially put me at a higher risk category for seizures but VR never bothered me. I think the science for both doesn't back up the claims.
One more thing. Have you checked out that 55" Alienware OLED? 0.5MS response time and refresh rate at 120. And has both Gsync and free sync. That might be the gold standard you mentioned for external monitors. But it will cost you. $3035.
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Bruh.Tenoroon, Gumwars, werdmonkey4321 and 7 others like this. -
Factors quoted by that 'Travis North' @smugpanda guy, like Mean Time to Failure (MTTF) and stuff aren't even the point of discussion here. The main point is, if out of the box you're running it cool enough like 70C, you leave enough wiggle headroom for factors like pump out and dust buildup etc, which means the probability that you'd bother about opening up your laptop early will be fairly low, implying more satisfaction and peace of mind.
Go the other way around as Dell/Hell says, let the components run at their thermal limits bone stock, right out of the factory. I can guarantee you'll have to be prepared to disassemble and repaste your laptop in just a matter of few months at the very most - it is inevitable and can only be delayed if you happen to get a cherry picked unit, as CPU and GPU will be running below their rated TDP and TGPs respectively in no time. One day, the AW fanboy will wake up and observe this fact, and that is the day this fanboyism will come to an end. Whats worse is, if you can't do the repaste job by yourself, it means you'll be forced to rely on OEM's technicians to do the repasting honours for you. Which is a really bad thing. In my history of getting laptops repasted by the brand, technicians have, more often than not, failed to do it properly. On top of that, the heatsink was warped on a few occasions, and the work mostly spanned over multiple repaste attempts along with the heatsink replacement to fix the problem, which would have required only 1 attempt had it been done properly.
So, longevity must not be ignored in any case whatsoever. It's a spectacle one must always wear, since it protects you from the many flash grenades these OEMs throw with statements resembling those given by @smugpanda, in an attempt to try and blind your vision and decision making, so that you replace it with a new one sooner than needed. -
And neither will it be fun for the owner within the ownership periodLast edited: Jun 29, 2021 -
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Your claim that weapons systems, which are entirely not equivalent in comparison (much higher standard of operational reliability, duty cycle, etc), do factor in side to side component impacts are worlds removed from a consumer, even enthusiasts' laptop. Whoever manufactures an AIM-120 isn't thinking an F-16 pilot can just RMA the thing if it doesn't work, but Dell sure as hell has a fudge factor that X% of units can fail without them even breaking a sweat regarding concern over customer satisfaction.
I totally agree that forums like this actually attract the failures in circulation due to the nature of how people complain. Specifically, we vocalize dissatisfaction and are usually quiet when happy. I noticed this really only applies when looking at a product with a wide degree of sales. Niche products, like a $2K and up gaming laptop, cannot be considered to be a product with millions of units in the wild, like iPhones or Samsung tablets. While we can only speculate as to how many high end AW laptops are out there, I believe it would be a safe and plausible assumption to say that the users here and on Reddit that have problems are representative of a tangible number within the ecosystem. That being said, these problems with heat development are well documented with AW laptops and have been so since at least Kaby Lake.
My point is that heat is a problem for these laptops and I agree with the sentiment shared by other members of the forum; it absolutely contributes to shorter lifespans for these products. -
DreDre, raz8020, Papusan and 1 other person like this.
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**** at this point the only things about you that I DONT know are your mother's maiden name, social security number, and date of birth. Though I wouldn't be surprised if you mentioned them a few posts down from this one. -
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I remember calling about my 9750H hitting 100C on one core consistently, with a 12C difference between hottest and coolest cores. It was clear, to at least me, that the heatsink wasn't flush. They told me that 100C is by design and there wasn't a problem. There was no escalation because there was no problem. TCC will be the fix for people that complain about temps and there will never be an escalation beyond that. -
We've gone from statements that CPU/GPU running a TjMax will significantly reduce overall reliability of a laptop to the point where a two users with the same machine, will guarantee the one running closer to TjMax experiences lower overall MTTF and will enjoy his system for less time.
To saying
"well it's not really the CPU/GPU, it's other components"
"yeah, its some other components in the system as weakest link"
To
"it's about comfort"
To
"it's about delta for performance degradation over time"
And yes, Intel, board partners, OEMs, are all being clever in the march toward thin and lights - everyone here, being largely a DTR fans, just say, make thicker systems with better cooling! SIMPLE!
I'm fine with that - but no one here is offering solutions to build thin and lights and just wants to crap on them for being thin and light and having "insufficient cooling" or using "clever tricks to gimp performance".
Well duh - there is only so much cooling that can be packed in a thin and light - this is a given reality of life. If they use these tricks, and stay at 95C on CPU, then they get hamemred for reduced reliability because it's so hot! If they pull a razer and just PL the system so it never goes above 90C, it's "they gimp performance!". So what is the solution fellow keyboard warriors?
I think things have improved in thin and light gaming laptops, the G14/G15 I owned this year never thermal throttled and offered consistent performance. I think manufacturers have improved (I can't speak to Alienware, just others) - I did have the M15R2 and it wasn't great...not that I cared about reliability, but if it is hitting thermal throttling limits and causing inconsistent frametime spikes in games because of that, it's not ideal at all and thus I returned it.Last edited: Jun 30, 2021 -
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I think we know art may be proceeding pure tech here in a lot of ways, there will be no end to miniaturization of tech - I prefer the thin and light over the chunky.
Will the X1 be beyond the current limits of dissipating heat? I guess we will soon find out. Will it perform better than it's direct competition (in 15" space, Zephyrus, Razer Blade, Macbook Pro)? If it does, and gets a lot of attention in the market - then that's a win. It's not the product for you all here, but it will be for a lot of people. The XPS series was a big wind fall for Dell. Why is it that Thin and light laptops garner so much buzz? -
The problem with thin/light is that you create significant e-waste because you necessarily need to run BGA vs LGA, BGA vs MXM, and start soldering components to the board to eliminate bulky slots/plugs/ports. This creates a device that is now guaranteed to be obsolete within 1 hardware development cycle. Heaven forbid you make that purchase at the doorstep of a big architecture change, like the poor folks that bought BGA laden laptops right when the GTX1000 series cards dropped, or when Intel went to 6 core CPUs.
With start-ups like Framework, there are solutions that are out there but the market, not us, dictate what the OEMs are going to make. Yes, DTR is superior to thin/light because you often have far more options when it comes to upgrade paths; and it goes without saying that if you have more room for a bigger cooling solution, thermals can be managed more effectively.
The solution is split between us, the consumers, and the OEMs; consumers need to be less obsessed with having the best thing out there at all times and OEMs should at least offer something that isn't obsolete within the same year it was released. Wouldn't it be something if we had a laptop that had a socketed CPU and a standardized port (like industry standard, not some Intel branded thing) for hooking up an x8 lane PCIe connection to an eGPU enclosure? Then you could have a thin/light that had a whole cooling solution dedicated to the CPU and used a desktop GPU for the heavy lifting. But consumers want it all. They want an RTX3000 series GPU paired with an overclockable CPU in something the size of an LG Gram, and will complain when it can't maintain base clocks and burns a hole through their coffee table, even though it is exactly what the market has been demanding for the past ten years. -
Also it is not necessary that only thin and lights generate buzz. Look at the Asus Scar 15 2021 - it is clearly not a thin and light, but it remains out of stock for most of the time. I can tell ya, the Scar sells way more than the X15/17 could ever dream of, not because the Strix is the perfect laptop, but it at least gives everything at a reasonable price, with good cooling. The way folks here at NBR are flashing vBioses on the Scar 15 to raise the TGP to 150W with minor tweaks is a testimony to the good job done by Asus.
Also another point people miss out - the X15 weighs 2.26 kg - like really? The Scar is not much different, it's about 2.35 kg. The X is thin, but not light. Period. And it makes so many sacrifices like omission of RJ45, lower GPU TGP, etc. So X15 loses merit here itself. Even my previous Zephyrus S15 was lighter at 1.9 kg compared to the X15, and packed a 115W 2070 Super compared to 90W base TGP on the X15. Lol.Last edited: Jun 30, 2021 -
I think the reliability issues at hand have less and less to do with anything related to heat, and moreso to the other issue everyone is talking about - planned obsolescence and just generally unreliable and cheap chinese made electronics. That is not a heat related issue per-se - but more indicative of an increasingly disposable world on all levels. I think the PC manufacturing space would love it if they could get cell-phone like upgrade mindset in consumer space.
But also, let's be real, the obsolescence is more of a figure of imagination than REAL obsolescence. The 970/1060 is still a good graphics card offering decent 60FPS gaming.
The dynamics you talk about in your last para seem to contradict yourself. DTR is superior, but the market doesn't really want them? Just means that pure/raw performance and upgradeability aren't primary consumer concerns anymore. Form factor seems increasingly the dominant factor (with good enough performance).
The FLOW X13 seems innovative, but still uses a low watt 3080, and eGPU in general was tried and largely rejected despite how cool a concept it is. I've used an eGPU in the past as well - it's just not really taking off.
I'm all for creativity and trying to change the game - maybe everything is too apple dominated, and apple has been lacking in pure innovative edge under Tim Cook (although highly profitable). MS tries with some concepts, and I think that Alienware/Dell should be commended too, they DO have two gens of the Area 51M - it's just not making them enough money, so likely discontinued. If DTRs were wildly popular and what people REALLY wanted, you would have a ton of options in this space, but I think we can all read the tea-leaves here. -
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Am I missing something here that’s obvious or…?!
People are complaining saying they’d wish Dell had at least kept the x series to the thickness of the m17 as that was thin enough.
Yet when you compare the thickness of the M17 to the X17 it is as follows:
M17 R4: Peak 22mm / Rear 20.71mm
X17 R1: FHD 360hz 20.9mm / FHD 165hz & UHD 120hz 21.4mm
There is barely any difference in height and yet the X17 also has the fancy cooling system and Element 31 as well. As a bare minimum shouldn’t the thermals on the X17 perform to the equivalent of the M17 r4?c69k and Tyche_Tychon like this. -
https://www.dell.com/en-us/work/sho...precision-17-7760-laptop/xctop776017dswsus_vp -
You can of course try undervolt the Cpu, but this just means Cpu can manage higher clock speed and same doomed 100C.DreDre, raz8020, pathfindercod and 2 others like this. -
There are other benefits though, such as apparently better business support., or the Xeon CPUs and ECC memory, in the unlikely case you need those. The GPUs are modular, using the proprietary DGFF interface, and in some cases actually upgradable.
IMHO the main reasons to consider those laptops are:
* Must have a Quadro card for software compatibility reasons
* Need 128GB RAM
* Need > 2 SSD slots (i.e. > 16 TB of storage: https://www.techradar.com/news/this-8tb-ssd-is-the-biggest-you-can-fit-in-a-normal-laptop )
* Need extreme reliability of the slower ECC memory
There are some good (if a little biased) guys over in Precision forums, who will be able to advise more.
Last edited: Jun 30, 2021raz8020 likes this. -
I've already asserted that the internet aggregates failures into one location. The question is - are failures greater than the industry standard? Are thin and lights REALLY failing greater than the 5-8% (educated guess here)? Do we know any sales numbers for Alienware gaming laptops? Is it really heat related or just the perception because all these machines are hot?
I guess I'm bored waiting on my X15 - sorry to keep derailing here, but all I've seen is dumping on the thinness of it, not a place for someone who's really impressed by that as long as it beats the 20mm crop currently out there (Razer Blade, Zephyrus G15, etc) and throttles way less than XPS15's I've had in the past. I get it won't beat the DTR class machine, or even the M15 R# - and I even get the appeal of the "thin enough" M15. I said before, I probably would have slung the M15's way if it wasn't back ordered into August when I went in to place my order. I don't even think I'll be keeping the X15 as I don't like the small trackpad, and I think the Advanced Optimus display is going to be stuck at 60hz on the iGPU.
That said, I don't get the X17 vs M17 because it didn't really trim the thickness or weight, and offers less in the same thickness chassis and weighs more, and has less TDP, so yeah, for all the 17" fans on here, that product is extremely bizarre, I only care about the 15" class machine. -
Also - do you have any data to support your assertion on who sells the most laptops?
Yes I get the points you are making about the X15 - those aren't heat related concerns, but definitely undesirable consequences of being thinner. But damn, 16mm with a 90-110W GPu is still cool to me. -
Asus and MSI account for 50% of gaming laptops sales notebookcheck.net
The global shipments of gaming laptops in 2015 has been estimated at approximately 3.8 – 4 million units. Asus has reportedly sold around 1.1 million and MSI – 900,000 units, which combined accounts for half of the global shipments this year. The other two million has been shipped by Acer, Lenovo, HP, Razer, Gigabyte, Haier and Dell combined, with the latter boasting approximately 100,000 units of its high-cost Alienware laptops (which is a pretty good result as well).
Asus and MSI saw growth in gaming laptop sales in 2020
Last edited: Jun 30, 2021smugpanda, Gumwars, Lakshya and 1 other person like this. -
DreDre likes this.
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Last edited: Jun 30, 2021
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I could be wrong, but I'd be willing to bet that we'll be hearing a lot of RMA stories around these offerings until the R2 and R3 models roll out. By then we'll have something that performs well against its peers but, and this is the dealbreaker for me, it will still suffer from the BGA crap that many enthusiasts on this forum see as a major flaw. No upgradeability beyond the current generation it was built in.
Hardware refresh cycles on the business side is about every 5 years. I'd say that's about right in this market segment as well. What I'd like to see is that I don't need to shell out $3K every 5 years to keep my system near the top as a gaming platform, but rather a third to half of that refreshing components. That's what we'd like to see; some parity between the mobile and desktop markets in terms of longevity.Last edited: Jun 30, 2021raz8020, Clamibot, etern4l and 1 other person like this. -
Sohail Mehmood Notebook Enthusiast
Can anyone confirm whether the 4k screen option is b173zan03.3
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It is July 1st Now. Did any one ordered X17 moved into shipped stage? Mine is still in confirmed stage and did not move for 2 weeks. I wonder what is the hold up.
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On the bright side, We will finally have some idea about how bad (or acceptable) the thermal performance is from you tomorrow. Looking forward to it! -
I did order the cherry keyboard. I got an email Monday saying it was completed and shipped.
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Dell will likely put this CPU at 95C again - I'm prepared for that. Because why leave performance on the floor? They've also said "for your comfort" you can go into the BIOS and set a lower Temp limit if you want - hopefully it gracefully manages that...but of course you will leave performance on the floor.
This is less about MTTR worries and just consistent performance.
If a chip manufacturer says the temp limit is 150C...why would any OEM just say, yeah, we aren't going to use that TDP headroom and artificially park it at something well south of that? -
DreDre, raz8020, Papusan and 1 other person like this. -
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Maybe the first unboxing of the X17.
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BTW He also mentioned soon having an x15 and 2 different variants of x17 at his disposal, which seems unusually excessive.Last edited: Jul 2, 2021 -
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So basically you only had Clevo as a brand that was fully upgradable. Did anyone here have experience buying a newer GPU and upgrading and if so what was the markup for the part. -
seanwee, raz8020, Clamibot and 1 other person like this.
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Just got an email this morning saying my X17 build was complete and it is being sent to the sorting facility for shipping. Expected shipping July 6, delivery July 9. I ordered the stock "founders" edition on June 4 (didn't upgrade the RAM or SSD, just the 32GB XMP and 2TB SSD defaults).
I'm glad it's on track (initial shipping and delivery dates holding). I do wonder why some that were ordered June 1 still haven't shipped. Did you guys upgrade the RAM or something?
*OFFICIAL* Alienware X Series Owners Lounge and Discussion
Discussion in '2015+ Alienware 13 / 15 / 17' started by HaloGod2012, May 11, 2021.